Month: February 2015

February 27, 2015

Cydcor’s Continues Operation Smile Partnership


Cydcor is excited to announce our continued relationship with Operation Smile. Operation Smile and Cydcor plan to fund two additional medical  missions, providing free surgeries to repair cleft lip, cleft palate and other facial deformities for children in need around the globe.

Cydcor’s relationship with Operation Smile began in 2010, and together we have helped heal nearly 2,100 smiles through fundraisers, donations, and our Week of Smiles fundraiser, to help fund charity medical missions to Guatemala, Mexico and Brazil. Through the dedication and compassion of teams across the nation, Cydcor has raised more than $500,000 to heal the smiles of children in need and help fund missions globally. We simply can’t do it without the support and dedication of our Cydcor employees and the many independently owned sales offices across the U.S.

“We are so proud to have funded three medical missions for Operation Smile, and we are on our way to funding a fourth and fifth,” said Cydcor Chief Operating Officer Vera Quinn. “We are honored to be able to support Operation Smile in such a way that we can help make such a difference for so many families around the globe.”

At Cydcor’s annual Keys to Success 2015 in Dallas, Texas Operation Smile founders Dr. William P. Magee, Jr., and his wife Kathleen S. Magee were guest speakers where we celebrated the hard working teams across the country. Speaking to an audience of 800, the Magees spoke on the importance of charity and dedication.

To help support Cydcor’s fundraising efforts, visit For more information on Operation Smile’s global efforts, visit, and follow on Twitter and Facebook.

Learn more about Cydcor on Facebook, Twitter, or on Instagram.

About Operation Smile
Operation Smile, headquartered in Virginia Beach, Virginia, is an international medical charity with a presence in more than 60 countries, whose global network of thousands of credentialed medical volunteers from more than 80 countries is dedicated to helping improve the health and lives of children. Since its founding in 1982, Operation Smile has provided more than 220,000 free surgical procedures for children and young adults born with cleft lip, cleft palate and other facial deformities. To build long-term sufficiency in resource poor environments, Operation Smile trains doctors and local medical professionals in its partner countries so they are empowered to treat their local communities. Operation Smile also donates medical equipment, supplies and provides year-round medical treatment through its worldwide centers.


February 27, 2015

Cydcor Reviews ‘For Better or For Work’

The following is a review by a Cydcor employee of For Better or For Work: A Survival Guide for Entrepreneurs and Their Families by Meg Cadoux Hirshberg.

About For Better or For Work:

This book is a remarkable guide to navigating the perfect balance of entrepreneurial business building, while still being able to enjoy a happy life at home. Hirshberg continually reminds readers that this is no easy feat, and will require great amounts of effort. Very few people have mastered running a business successfully with a balanced personal life, but the tips found in this book can get any person on the right track. For Better or For Work is a reminder that a balancing both lives is possible, using small successes that can be simple to find.

Why Cydcor recommends this to future leaders:

Entrepreneurship can be a stressful career choice. Late nights, extravagant scheming, and taking chances are all aspects of being a great entrepreneur. This book gives practical advice on building your support system together to maximize motivation and determination. Family and friends can sometimes take a back seat to an entrepreneur when they’re focused. For Better or For Work is a wake up call for any entrepreneur to spend their time more wisely, and be able to have the personal relationships they’re looking for. Any aspiring leader can find beneficial advice in this book.

Our favorite part:

Meeting challenges are difficult for all relationships, personal or professional. Hirshberg outlines useful tips on how to handle things when they get tough, like when a startup fails or a company owner resigns due to a serious illness. There are plenty of books and articles to help an entrepreneur and their company exceed; this book instead focuses on succeeding with interpersonal relationships, while still balancing the hectic life of an entrepreneur.

Check out Cydcor on CareerBuilder for our latest job openings!

February 19, 2015

Cydcor Reviews ‘Taking People With You’

The following is a review by a Cydcor employee of Taking People With You by David Novak:

About Taking People With You:

How to build an inspired and productive team of people is what this book is all about. David Novak, CEO of Yum! Brands learned long ago that you couldn’t lead a great organization of any size without getting people enthusiastic and focused on the mission and success of the company they work for. Novak has proved himself a capable CEO and leader, and he’s also willing to share that information and knowledge with others. He knows that doing this does not create more competition, but rather spreads prosperity and abundance to more people.

Novak has developed a trademarked program, which centers on setting big goals, getting those around you to work together, exceeding your goals, and celebrating the big and small victories. Novak teaches this program around the world, and now he offers it in this book, Taking People With You.

Why Cydcor recommends this to future leaders:

This book is specifically written to speak directly to CEOs, managers, supervisors, and all those in a position of influence over others. Novak speaks to a leader’s prime qualities, their personal nature, and their means of connecting with others—for the human connection is a crucial element of finding success. Management books normally call for business analysis; Novak asks you to conduct a critical self-analysis.

Our favorite part:

The instructional structure of this book outlines setting goals, getting to know yourself, planning and following through. Novak is a great writer in his no-nonsense approach to telling you how to be a thoughtful leader. From Mr. Novak’s teachings, great and useful information can be extracted, whether you are a one-person show, a medium-sized firm, or a major international conglomerate.

Be sure to follow Cydcor on Instagram @Cydcor to see what we’re up to in the office!

February 13, 2015

Cydcor Reviews ‘Power Listening’

Here is Cydcor’s review of ‘Power Listening’ by Bernard Ferrari!

About Power Listening:

Nothing causes bad decisions in organizations as often as poor listening skills. But Bernard Ferrari, adviser to some of the nation’s most influential executives, believes that such missteps can be avoided and that the skills and habits of good listening can be developed and mastered. He offers a step-by-step process that will help readers become active listeners that are able to shape and focus any conversation.

Why Cydcor recommends this book to future leaders:

Ferrari claims that in a business setting, good listening is a critically important (albeit strenuous) activity and that one that must be purposeful, under control, and in possession of total focus and engagement.

The author focuses on how to avoid the common pitfalls in conversation, and explains how to correct them if they occur. To actively and empathetically listen is critical in any important interpersonal situation, social or professional.

Learn more about Cydcor by heading to our profile on Bloomberg Businessweek.

Our favorite part:

One of the best parts of this book, and its greatest value, lies in how skillfully Ferrari poses clusters of questions to accomplish two separate but interdependent and immensely important purposes: To sharpen the inquiry skills of his reader (i.e. how to learn what needs to be known) and to provide a context within which his reader can apply those skills.

For example, Ferrari explains that, whenever possible, he avoids interrupting another person unless it is absolutely necessary. And when he does interrupt, “any interruptions or responses I make as questions. If I disagree with a statement, I’ll package my disagreement in a probing question.” In advance of discussion of key issues, he formulates a few questions that he may need “to guide the conversation into areas that will be more useful for me and [conversation partner].”

February 6, 2015

My Cydcor and Operation Smile Experience – Darlene Mitchell

Darlene-Cydcor-Operation-SmileIn November 2014, Cydcor sent a group of representatives on a medical mission trip to Guatemala for Operation Smile.  Our own Darlene Mitchell, Chief Information Officer and Vice President of Technology at Cydcor, wrote the following about her time in Guatemala:

It was thrilling to join such an outstanding group on the Operation Smile medical mission to Guatemala. Though I was unsure what to expect, I knew we would touch the lives of others and, in turn, be forever changed by the experience. We were fortunate to experience several aspects of the mission: registration day, child life/prep, surgery, recovery, pre- and post-op, and medical records processing. I enjoyed learning about and contributing to each aspect of the entire process.

Registration day was filled with beautiful souls and families anxious for help. The extended Cydcor and field team had fun connecting with families, playing with the children, and attempting to put the families at ease. With stickers, jump ropes, and balls everywhere, the children were in good spirits. The poverty of some was difficult to comprehend; while some children arrived in their Sunday best, others clearly had not bathed for some time. For example, I heard one young mother had a headache on surgery day so she went around asking for change to purchase some medicine. She asked the nurses if she could change the hospital beds to earn money for aspirin, and when the nurse offered her several aspirin free of charge, the young mother burst into happy tears at the gift.

On one of the days, I spent several hours playing with a group of toddlers – Gladys, Genesis, and William – in the Child Life area where we helped calm the children and parents before surgery. The children warmed up to me quickly, and after their surgeries I was fortunate to be in the recovery room ready to comfort the children, who often wake up scared. Gladys was the first one back from surgery. As she woke up, the doctor was holding her as she asked for her mom. When she saw me there, she reached out her arms for me and the doctor let me step in to receive her sweet hug. I talked to her and comforted her until she was stable enough for her mom to come in. Nothing warms the heart like a child’s embrace.

Next to return from surgery was Genesis. The nurses let me hold and rock Genesis for some time, and as long as I was singing and rocking her, she was calm. I felt honored that she recognized my voice enough to be calmed by it until it was time to hand her over to her mother. Genesis’s mom was so happy to see me with her daughter and so thankful for the work of the doctors and nurses of Operation Smile. She thanked everyone profusely as she held Genesis and left recovery for post-op. I am so grateful to have met these wonderful families and, in some small way, make a difference. The children will forget the surgery and everything they went through, but I will always remember them.

Darlene plays with the children after surgery.

Given the chance to observe several surgeries, I found myself fascinated with the process as the surgeons worked their magic and changed these children’s lives forever. The Cydcor team helped wherever needed, from decorating and updating patient files to making connections like the ones I made. The professionalism and passion of all the volunteers and Operation Smile teams impressed me. As I spoke with the Cydcor team at the end of our journey, we all shared an even deeper passion for the cause and vowed to increase our efforts to raise money for this wonderful organization.

For additional information about Cydcor’s partnership with Operation Smile, head over to

February 5, 2015

Cydcor Reviews ‘How Will You Measure Your Life?’

The following is a review by a Cydcor employee of How Will You Measure Your Life? by Clayton Christensen!

About How Will You Measure Your Life?

From the world’s leading thinker on innovation and New York Times bestselling author of The Innovator’s Dilemma, Clayton Christensen, comes an unconventional book of inspiration and wisdom for achieving a fulfilling life.

Christensen’s The Innovator’s Dilemma, notably the only business book that Apple’s Steve Jobs said “deeply influenced” him, is widely recognized as one of the most significant business books ever published. Christensen’s How Will You Measure Your Life is with a book of lucid observations and penetrating insights designed to help any reader—student or teacher, mid-career professional or retiree, parent or child—forge their own paths to fulfillment.

Why Cydcor recommends this book to future leaders: Christensen is known as a deep thinker, as well as a thoughtful writer, and his traits of deep integrity, thought and consideration comes through How Will You Measure Your Life. His main aim is to find the purpose and happiness in your life, which any individual can relate to. He examines how businesses thrive and fail and can also be resurrected, as an example of life lessons for personal lives.

Our favorite part:

Christensen offers three keys to success:

  1. Believe in basic goodness
  2. Have an eternal quest for truth
  3. Persistence

Whether you are looking for happiness in work, family or relationships, Christensen speaks to where challenges, not rewards, offer greater pleasure in our lives. Work, recognition and responsibility tends to increase our satisfaction in a job position, and while ‘rewards’ such as benefits, vacation and money merely reduce dissatisfactions.

This book is not a “self-help” book, but a book for people wanting to think about how to help themselves, and Christensen provides excellent resources and tools to become the best you can be.

For additional information regarding Cydcor, head to our Facebook page!

February 4, 2015

“Keys to Success” 2015 Selfie Contests from Cydcor

Cydcor-Keys-To-Success-2015Cydcor is happy to announce two selfie contests that will be held during our next big event, Keys to Success 2015 in Dallas, TX! ICL owners attending the event will have the opportunity to submit a selfie on Instagram or Facebook using the hashtag #KTS2015. Entries will automatically be entered into a drawing for $100 cash!

Cydcor invites all attending ICL owners to enter the contest. If a group photo is picked as a winner, the ICL owner who posts the image will be awarded the prize. Winners will be announced on Cydcor’s Facebook Page ( as well as Cydcor’s Instagram (@Cydcor) by 9:00 P.M. CST on Friday and Saturday. Be sure to follow Cydcor’s Facebook page for additional information regarding all the fun taking place at Keys to Success 2015.

The first contest will run from Friday, February 6th from 6:00 AM CST until 9:00 P.M. CST. The second contest will run from Saturday, February 7th, 2015 at 6:00 AM CST, until 9:00 P.M. CST. Winners will be announced at 9:30 P.M. CST on both days.

See you in Dallas for #KTS2015!


Terms and Conditions

Post a selfie on Instagram or Facebook using the hashtag #KTS2015 on Friday and Saturday and you will be automatically entered in the daily Keys to Success Selfie contest.  To be eligible, entrants must be (i) at least 18 years of age and (ii) registrant attending Cydcor’s Keys to Success 2015(Cydcor employees are not eligible). Multiple submissions per participant are allowed. Profanity or inappropriate language or images, as determined by Cydcor, in its sole discretion, will be disqualified. One $100 cash non-transferrable award will be provided onsite at the event. First contest begins Friday, February 6th, 2015 at 6:00 AM CST and ends same day at 9:00 P.M., CST. Second contest begins Saturday February 7th, 2015 from 6:00 AM CST until 9:00 P.M. CST. The winners will be selected by Cydcor, in its sole discretion, and announced via Cydcor’s Facebook page at 9:30 P.M. CST. This promotional offer is not intended to create a partnership, joint venture, co-ownership or other association between Cydcor and the participant.

This promotion does not have a connection with Facebook in any way and is not sponsored, endorsed or administered by, or associated with, Facebook. By entering the contest, participants agree to fully release Facebook from any and all liability.