Month: September 2016

September 29, 2016

Cydcor And Its Support of Operation Smile

Every 3 minutes, a child is born with a cleft lip or cleft palate. Operation Smile is one of the largest volunteer-based medical charities providing cleft surgeries to these children, free of charge. Through a partnership with Cydcor, hundreds of dollars have been raised to benefit this amazing children’s medical non-profit.

“Operation Smile is about more than just one child’s before and after,” said Dr. William Magee, Jr., Operation Smile Co-Founder and Chief Executive Officer. “It’s using that child as a metaphor, and that metaphor essentially says, “Involvement can create change.”

“One surgery costs as little as $240. Operation Smile heals thousands of children each year. Cydcor has used its reach to introduce how individuals can help somebody else who may be half way around the globe. These individuals may never remember our name, but will never ever forget our kindness.”- Dr. Magee shared.

Cydcor has partnered with Operation Smile since 2010. Cydcor has changed thousands of lives with a goal of raising more than $1 million dollars.

 “Cydcor and Operation Smile fit together. We take care of children; people at Cydcor take care of people,” said Kathy Magee, Operation Smile Co-Founder and President. “Can you imagine Cydcor people not being able to smile at their clients? They’re showing their social responsibility by being a part of a charity that makes changes everywhere. You can make all the money you want in the world, but when you start to care about people, it really comes back to you tenfold.”

Vanessa Castaneda McCaffrey, an Operation Smile Ambassador for Cydcor said, “Philanthropy is a part of who I am, and one of the main reasons why I wanted to be a part of Cydcor. I think this is a platform for us to work with our offices and show them that the skills that we teach them to build their companies can be used in different arenas that can make a bigger impact around the world.”

 “We have an expression in our business that if someone doesn’t have a smile, give them one of yours, and being able to change their lives and help them get the confidence to smile and live a happy life—it really touches your heart,” added Jim Rothermel, an Operation Smile Ambassador for Cydcor.

The annual “Day of Smiles” is Cydcor’s largest fundraising event. This is a day where Cydcor and its network of sales offices around the US, Canada and the UK, go door-to-door fundraising for Operation Smile.

Eric Chapman, an Operation Smile Ambassador for Cydcor, spoke about his experience participating in the Day of Smiles.On Day of Smiles, I was standing on the side of the road. I was collecting money, and I was a little anxious about it ’cause I thought a lot of people probably wouldn’t want to give money. But instead, I was overwhelmed by how many people did, and I had people roll down their windows and tell me that they had been on a mission, and that Operation Smile was something very important to them.”

Cydcor and the sales offices have funded thousands of cleft surgeries, changing lives around the world.

I got the opportunity to go to Guatemala last year: Absolutely amazing experience. It was sometimes heartbreaking, it was very emotional, but ultimately to see the kids when they’re healed and they’re happy … I mean, you can’t put a price tag on that,” said Ed Cunliffe, who attended the Cydcor and Operation Smile funded mission trip to Guatemala in 2015.

George Papalexandratos, another Operation Smile Ambassador for Cydcor added, “Our business is all about giving back, and it’s about becoming a “servant leader” to your people, and that’s exactly what we’re doing with Operation Smile: We’re developing our people and the future of this company to be a servant leader in our business, and a servant leader to our community.”

The world needs businesses like Cydcor. They have energy, they have enthusiasm, and this is a group that really can come behind us,” said Kathy Magee.

If you ask any one of the Cydcor representatives that went on trips with us, whether it be to Brazil or to Mexico or wherever, they’ll come back and tell you that they never realized how lucky they were. They never realized how much they could help, and that also changed their life. It has given them a different perspective,” concluded Dr. William Magee.

“Those individuals in Cydcor that have gone out of their way, and whether it’s door to door or whether it’s through corporations, to introduce Operation Smile—they’re the ones that have really created change, and it’s a beginning of getting our communities more stabilized and more understanding what the simple truth in life is, and that is to care about other people.”

Cydcor has recently raised enough funds for a 7th medical mission in benefit of Operation Smile, to take place in a location to be determined.

For additional information about Operation Smile and to learn how you can help, visit

For additional information about Cydcor, visit

September 22, 2016

The Best Ways to Encourage Team Loyalty

The Best Ways to Encourage Team Loyalty
By sticking with your team through the thick and thin, you’ll encourage them to stick with you, too.

The best way to build your business is to gather a loyal team around you. If your team is solid and trusts your leadership, their productivity and morale will be high, even through the hard times. So, what can you as a leader do to encourage your team to be loyal to you? Here are some tips from the experts.

Build your team’s cohesiveness

Team-building activities will encourage your direct reports to feel as though they fit in with you company’s culture. These activities can range from something as simple as a team lunch to a day-long or overnight retreat. Through group problem-solving exercises, educational and goal-setting workshops, and even casual events like completing a jigsaw puzzle together, can help your teams to really get to know each other better and build cohesiveness across different departments.

Give credit for good ideas

There’s nothing like a public expression of your delight with a team member’s work to make that person feel valued. It’s also important not to take credit for one of your direct reports’ ideas or solutions for a sticky problem. Instead, when you’re sharing the idea, be sure to mention the name of the team member who came up with it. Not only will this make them feel appreciated, but it will also encourage them to continue coming up with future solutions and ideas.

Have an open door policy

If a team member is having trouble meeting her goals, for example, be available to give her some tips and encouragement. Make time to check in with each team member at least once per month: Even a 10- or 15-minute meeting shows that you want to be his or her colleague and mentor.

Support them in their career goals

Ask your team members what they want to achieve and where they see themselves in one, five, or 10 years—and help them get there. Help them understand the steps they’ll need to take in order to move up through the hierarchy, and support them in their efforts. Let them know what skills they need to get to their desired position and suggest resources to help them build those skills.

Lead by example

Don’t ask your team members to do anything you wouldn’t do yourself. Making a big sales push? Hit the streets with your team members. Asking extra hours of your direct reports? Work those extra hours, too. Asking team members to set goals? Set some, too—and hold yourself accountable. By sticking with your team through thick and thin, and showing them what it takes to be successful, you’ll encourage them to stick with you, too.

Remember that a good leader is a servant as well. Your job is to build your team, help them when they need it, and make them feel like part of your company’s family. If you follow these tips, you’ll gain the loyalty and respect of each of your team members.

What do you do to encourage the loyalty of your team members? Share with us on Cydcor’s Twitter and follow us @Cydcor.

We are Cydcor, the recognized leader in outsourced sales services located in Agoura Hills, CA. From our humble beginnings as an independent sales company based in Canada to garnering a reputation as the global leader in outsourced sales, Cydcor has come a long way. We’ve done this by having exceptional sales professionals and providing our clients with proven sales and marketing strategies that get results.

September 21, 2016

Cydcor Reviews – Peak: Secrets from the New Science of Expertise

Cydcor Reviews Peaks Secrets from the New Science of Expertise
Image via Amazon

About Peak: Secrets from the New Science of Expertise

How do you become an expert in something? Many people believe true expertise relies on innate talent, but in Peak: Secrets from the New Science of Expertise, authors Anders Ericsson and Robert Pool dispel that myth with compelling research. Instead, they postulate that the potential for excellence exists within most of us. We simply have to nurture and grow that expertise.

Why Cydcor Recommends This Book

Cydcor believes in a “work hard, play hard” culture, and this book perfectly demonstrates the stellar results possible if you put in the work. Ericsson and Pool discuss the “10,000 hour rule,” or the idea that anyone who puts in enough “deliberate practice” can become an expert on any given subject.

The 10,000 hour rule is not a new topic – it’s one that has been brought up by writer Malcolm Gladwell in his book Outliers. Ericsson and Pool’s book stresses that this kind of deliberate practice, especially if aided by an expert, can help people master simpler tasks and situations and ultimately gain a better understanding of the subject or craft as a whole.

Cydcor’s Favorite Part

Peak: Secrets from the New Science of Expertise not only encourages readers to put in the necessary hours to become masters of their field, but it also emphasizes the importance of setting stretch goals. Cydcor encourages its employees to constantly be learning, growing, and improving—and that makes having a vision for the future imperative.

On top of being chock-full of practical advice (with studies and evidence to support), the book is also well written and easy to digest, making it a must-have for anyone who wants to be a better learner.

Check out this book and let us know what you think! Share with us on Cydcor’s Twitter and follow us @Cydcor.

We are Cydcor, the recognized leader in outsourced sales services. From our humble beginnings as an independent sales company based in Canada to garnering a reputation as the global leader in outsourced sales, Cydcor has come a long way. We’ve done this by having exceptional sales professionals and providing our clients with proven sales and marketing strategies that get results.

September 14, 2016

8 Major Keys to Professional Success

8 Major Keys to Professional Success Cydcor
Master these 8 aspects of professionalism to set yourself apart from the competition.

As a professional, you’re judged by your actions, abilities, results and your attire. Your job is to represent your company and clients to the best of your ability. Cydcor prides itself in being able to set-up its employees for success, and earn their way to the top. To get the respect of both your peers and clients, there are some major key strategies to follow. The following major keys are perfect for any entrepreneur who wants to do better.

Communicate Effectively

Let your customer know exactly how you can help them, and listen – really listen – to their needs. Be thorough in your explanations and don’t leave any questions unanswered. Make sure your customer understands both you and your product 100 percent.

Be Visible

Don’t stay under the radar; the key to success is to make a name for yourself. Speak up in meetings, take on new work and be an active participant in team projects. Let others know who you are and see what you can do.


Don’t be afraid to ask for what you’re worth when you start a new job or take on new clients. If you’ve been a stellar employee, ask for a raise. Let go of the fear and learn how to negotiate. Your confidence in your work as well as the effect your accomplishments have on the business you are part of can guide you through the process.

Shake Hands

It seems like such a small detail, but a handshake is a common first impression on which many are judged. Always offer your hand to clients, senior staff and hosts right away, and keep your shake firm. People will remember.

Have/Be a Mentor

There is always something new to learn. Seek out advice and knowledge from those who’ve been in the game longer, and ask them to help guide you through your career. Finding a mentor that works for you can give you a different perspective on how your career is going. On the flip side, be willing to give the same guidance to those who are new to the game.

Say No When Needed

It’s okay to say “no.” You are not required to take on extra tasks that will overburden your already hefty workload or take on work that makes you uncomfortable. Stop feeling bad when you can’t do a favor for a teammate. If you have to say “no,” do it, and then don’t feel guilty.

Say Thank You

Courtesy goes a long way. So does appreciation. Let your team know you are thankful for the work they do and the help they give. Let a customer know you truly value their business. It’s a simple statement that says so much, especially when the receiver wasn’t expecting to hear it.

Put Customers First

No, this doesn’t mean the customer can do no wrong; it means that customer satisfaction is the backbone of your business. If there’s a problem, fix it. If there’s a question, answer it. If you have a good rapport with a loyal customer, find ways to show them how much you value their business. Never forget that they are a big part of your career, and their satisfaction with your business determines future successes.

For additional blogs from Cydcor, be sure to check out

We are Cydcor, the recognized leader in outsourced sales services located in Agoura Hills, CA. From our humble beginnings as an independent sales company based in Canada to garnering a reputation as the global leader in outsourced sales, Cydcor has come a long way. We’ve done this by having exceptional sales professionals and providing our clients with proven sales and marketing strategies that get results.