Category: Operation Smile

September 29, 2016

Cydcor And Its Support of Operation Smile

Every 3 minutes, a child is born with a cleft lip or cleft palate. Operation Smile is one of the largest volunteer-based medical charities providing cleft surgeries to these children, free of charge. Through a partnership with Cydcor, hundreds of dollars have been raised to benefit this amazing children’s medical non-profit.

“Operation Smile is about more than just one child’s before and after,” said Dr. William Magee, Jr., Operation Smile Co-Founder and Chief Executive Officer. “It’s using that child as a metaphor, and that metaphor essentially says, “Involvement can create change.”

“One surgery costs as little as $240. Operation Smile heals thousands of children each year. Cydcor has used its reach to introduce how individuals can help somebody else who may be half way around the globe. These individuals may never remember our name, but will never ever forget our kindness.”- Dr. Magee shared.

Cydcor has partnered with Operation Smile since 2010. Cydcor has changed thousands of lives with a goal of raising more than $1 million dollars.

 “Cydcor and Operation Smile fit together. We take care of children; people at Cydcor take care of people,” said Kathy Magee, Operation Smile Co-Founder and President. “Can you imagine Cydcor people not being able to smile at their clients? They’re showing their social responsibility by being a part of a charity that makes changes everywhere. You can make all the money you want in the world, but when you start to care about people, it really comes back to you tenfold.”

Vanessa Castaneda McCaffrey, an Operation Smile Ambassador for Cydcor said, “Philanthropy is a part of who I am, and one of the main reasons why I wanted to be a part of Cydcor. I think this is a platform for us to work with our offices and show them that the skills that we teach them to build their companies can be used in different arenas that can make a bigger impact around the world.”

 “We have an expression in our business that if someone doesn’t have a smile, give them one of yours, and being able to change their lives and help them get the confidence to smile and live a happy life—it really touches your heart,” added Jim Rothermel, an Operation Smile Ambassador for Cydcor.

The annual “Day of Smiles” is Cydcor’s largest fundraising event. This is a day where Cydcor and its network of sales offices around the US, Canada and the UK, go door-to-door fundraising for Operation Smile.

Eric Chapman, an Operation Smile Ambassador for Cydcor, spoke about his experience participating in the Day of Smiles.On Day of Smiles, I was standing on the side of the road. I was collecting money, and I was a little anxious about it ’cause I thought a lot of people probably wouldn’t want to give money. But instead, I was overwhelmed by how many people did, and I had people roll down their windows and tell me that they had been on a mission, and that Operation Smile was something very important to them.”

Cydcor and the sales offices have funded thousands of cleft surgeries, changing lives around the world.

I got the opportunity to go to Guatemala last year: Absolutely amazing experience. It was sometimes heartbreaking, it was very emotional, but ultimately to see the kids when they’re healed and they’re happy … I mean, you can’t put a price tag on that,” said Ed Cunliffe, who attended the Cydcor and Operation Smile funded mission trip to Guatemala in 2015.

George Papalexandratos, another Operation Smile Ambassador for Cydcor added, “Our business is all about giving back, and it’s about becoming a “servant leader” to your people, and that’s exactly what we’re doing with Operation Smile: We’re developing our people and the future of this company to be a servant leader in our business, and a servant leader to our community.”

The world needs businesses like Cydcor. They have energy, they have enthusiasm, and this is a group that really can come behind us,” said Kathy Magee.

If you ask any one of the Cydcor representatives that went on trips with us, whether it be to Brazil or to Mexico or wherever, they’ll come back and tell you that they never realized how lucky they were. They never realized how much they could help, and that also changed their life. It has given them a different perspective,” concluded Dr. William Magee.

“Those individuals in Cydcor that have gone out of their way, and whether it’s door to door or whether it’s through corporations, to introduce Operation Smile—they’re the ones that have really created change, and it’s a beginning of getting our communities more stabilized and more understanding what the simple truth in life is, and that is to care about other people.”

Cydcor has recently raised enough funds for a 7th medical mission in benefit of Operation Smile, to take place in a location to be determined.

For additional information about Operation Smile and to learn how you can help, visit

For additional information about Cydcor, visit

May 24, 2016

Cydcor Celebrates Operation Smile Fundraising In Style at New York City Gala

Cydcor Celebrates Operation Smile Fundraising In Style at New York City Gala
Cydcor ambassadors on the red carpet at Cipriani’s in New York City during Operation Smile’s 2016 New York Smile Event.

The evening of May 12th, everyone was smiling at Cipriani’s in Midtown Manhattan—the destination of Operation Smile’s New York Gala. Cydcor joined Operation Smile and their supporters to celebrate amazing medical missions that brought life-changing care to those suffering from cleft palates and other facial malformations.

Cydcor has partnered with Operation Smile for six years already, each year raising funds and awareness to help children facing difficulties from having facial problems. “At Cydcor, we can’t imagine a day without a smile—it is that immediate connection with people—and we are humbled to help make smiles possible through the work of Operation Smile,” said Cydcor President Vera Quinn.

At the New York Smile event, actress Kate Hudson was presented with the Universal Smile Award for her volunteer efforts to improve the lives of those in need and for providing an inspiring example of outstanding leadership. Other prominent guests at the event included Jaimie Alexander, Oliver Platt, Diego Klattenhofff, Colin Donnell, and Jason Weinberg. “It was an inspiring experience for the Cydcor team to be among these highly recognized celebrities making this event even more special.” Manilynn Disuanco, Cydcor’s red carpet correspondent during the Smile Event shared, “Meeting Kate Hudson was really cool!” But, for her, the real celebrities were some of the award winners being recognized for their outstanding contributions. “I really enjoyed hearing Andrew Dolce, 2016 John Connor Humanitarian Award winner speak. He brought his grandchildren on stage with him. His family joined him on his medical mission trips to Nicaragua. His example has inspired me to get more of our Cydcor family inspired and hopefully get my family involved, too!”

Volunteering to raise funds for Operation Smile gives those involved an opportunity to share a rewarding activity with their families and coworkers. Chris Minger, President of Philiadelphia Elite Group, Inc., said that the Cipriani event reaffirmed his commitment to this volunteer effort. He explained, “What was most enlightening to me was hearing about how other Operation Smile supporters had been able to involve business and family networks to help this cause. Volunteers are doubly blessed. We can raise money and build bonds between our family members, friends, and coworkers. Volunteering for Operation Smile is a win-win situation for everyone involved—the volunteers, the organization, and, most importantly, the families we serve.”

Cydcor’s Chief Information Officer, Dwight Coates, walked the red carpet at the Operation Smile Gala as well. He mentioned he was moved by the passion that fuels Cydcor’s volunteers. “Not only was the Cipriani event beautiful, but the passion and desire to help others was as beautiful as the space itself. People helping others, especially children—there is no better way to help and give back,” he said.

Over the last year, Cydcor volunteers around the country held fundraising events to raise money for Operation Smile’s medical missions. Top fundraisers from Cydcor were recognized with an invitation to join a medical mission to Bolivia in March 2016. This trip gave operations to 134 people in need, with 180 total procedures performed.

Earlier this year, Cydcor also supported a mission to the Dominican Republic, adding to the list of medical missions Cydcor and Operation Smile have worked on together, including Guatemala (2014), Mexico (2014), and Brazil (2012).

The Cipriani Operation Smile Gala highlights the fundraising efforts and medical missions performed by Cydcor volunteers. Mouad Alami, from Cydcor Canada, had a profound personal moment while attending the gala. “I felt emotional when I saw a video at Cipriani. One of Operation Smile’s missions took place in Morocco—where I was born! I felt grateful to everyone who donates for great causes like this one. Operation Smile knows no boundaries for their humanitarian work,” he said.

Cydcor’s fundraising totals for Operation Smile have been primarily achieved through the annual Day of Smiles fundraising event, which includes a variety of fundraising efforts across the US, Canada, and the UK. Cydcor hopes to hit the $1 million fundraising milestone by the end of 2016.

“There is nothing more precious than the life of a child,” said Kimberly Mendoza, one of Cydcor’s top fundraisers who attended the Operation Smile event. “You can make a huge difference in these children’s lives by donating, coming up with different fundraising ideas, or even just getting the word out about Operation Smile and the incredible work they do.”

The Operation Smile event in New York was an eye opening experience for the Cydcor team where they got to see the impact their fundraising efforts make in saving children’s lives. The team is excited to contribute even more during the upcoming Day of Smiles fundraising event. To help support Cydcor’s fundraising efforts for Operation Smile, visit Donations are welcomed.

Learn more about Cydcor on Facebook and Twitter, and on the Cydcor blog.

About Cydcor

Cydcor is the leading provider of outsourced, face-to-face sales teams to a diverse client base of companies in a wide range of industries, including telecommunications, office products, retail, energy, and financial services. Serving Fortune 500 and emerging market clients in the business-to-business, residential, and retail channels through in-store marketing initiatives, Cydcor works with a network of more than 350 independently owned corporate licensee (ICL) sales offices, providing clients access to more than 4,600 sales professionals. The privately held company is based in Agoura Hills, California. For more information about Cydcor, go to

March 11, 2016

Cydcor Changes Lives in Bolivia by Funding Its 4th Medical Mission

 Cydcor Changes Lives in Bolivia by Funding It’s 4th Medical Mission 1
Cydcor volunteers arrive in Bolivia on behalf of Operation Smile.

Cydcor has funded another medical mission through Operation Smile, this time taking place in Bolivia. Cydcor volunteers will be assisting the Operation Smile team during the medical mission which will provide cleft palate surgeries for children in need.

With the help of fundraising volunteers across the country, last June Cydcor raised more than $150,000 during the “Day of Smiles” fundraiser. As a result of the money raised, Cydcor was able to fund two medical missions- this one taking place in Bolivia and another one where the location is yet to be determined in Spring 2016.

This isn’t the first time that Cydcor has funded an Operation Smile medical mission trip. In early June 2012, Cydcor volunteers traveled to Rio de Janeiro, Brazil to change the lives of children in need. In early 2014, Cydcor volunteers traveled to traveled to San Cristobal de las Casas, Mexico and were able to help provide many surgeries with the money raised through Operation Smile fundraisers. Finally in November 2014, Cydcor joined Operation Smile on a medical mission to Guatemala. Overall, Cydcor has raised more than $850,000 to sponsor these life-saving medical missions.

Each mission sends doctors, volunteers, and equipment to an area with limited healthcare access and provides screenings and surgeries for children. Cleft palates often result in complications to eating, drinking, speaking and even breathing. Many infants do not survive this condition if left untreated. Operation Smile and Cydcor hope to restore many smiles around the world and give these children a chance to thrive.

This year, six Cydcor volunteers who made outstanding fundraising efforts were recognized with the special honor of assisting the medical teams and families in Bolivia. They arrived on March 9th and will be there until the 16th of March.

A very rewarding aspect of assisting on these missions is having the chance to spend time with the families of the children undergoing surgery. Cydcor volunteers also help conduct screenings, entertain the children while they wait for surgery, and provide support and comfort to families throughout the process. Their contribution is very emotionally demanding but a very rewarding experience overall.

Cydcor is proud of its partnership with Operation Smile and the success of the Day of Smiles fundraising campaign. The donations raised through this campaign will allow more less-fortunate children access to medical care.

Thank you to everyone in the organization who worked so hard on the fundraisers. Let’s continue changing lives once smile at a time!

You can make a donation to Cydcor’s Operation Smile campaign today and support this great cause!

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Follow Cydcor on Facebook and YouTube for updates about our company and the latest news about our 2016 medical mission with Operation Smile.

We are Cydcor, the recognized leader in outsourced sales services. From our humble beginnings as an independent sales company based in Canada to garnering a reputation as the global leader in outsourced sales, Cydcor has come a long way. We’ve done this by having exceptional sales professionals and providing our clients with proven sales and marketing strategies that get results.

March 4, 2016

Cydcor Volunteers Wear Blue to Support the Fight Against Colon Cancer

Cydcor Volunteers Wear Blue to Support the Fight Against Colon Cancer
You’re invited to join Cydcor employees in the fight for those afflicted with colon cancer. Education and financial support are needed.

March is Colon Cancer Awareness Month. On Friday, March 4th, Cydcor employees will wear dark blue, the same blue as the Colon Cancer Alliance’s star logo, to honor those battling and affected by colon cancer.

The Cydcor team has taken this cause to heart. They’re devoted to creating awareness about colon cancer and its prevention because recently, it’s become a personal battle. Barbara Majeski, a dedicated Cydcor philanthropist and Operation Smile philanthropy ambassador, has been diagnosed with stage 3 colon cancer.

Barbara has been a role model for the Cydcor team and has always gone above and beyond to help others. She has led Cydcor’s fundraising efforts to help children in need around the world.

Barbara is an inspiration to everyone at Cydcor and her impact is global. As proof, Operation Smile named Barbara their Humanitarian of the Year for her record-breaking fundraising.

Cydcor has raised more than $850,000 to sponsor life-saving medical missions providing free cleft lip and palate surgeries. Unfortunately, Barbara’s 6-month treatment plan prevents her from taking part in Cydcor’s Operation Smile 4th and 5th missions – taking place in Bolivia and the Dominican Republic this spring—but she looks forward to returning as Cydcor’s philanthropy advisor and as a cancer survivor.

Now, it is Cydcor’s turn to help Barbara create awareness of this often-preventable disease. Barbara speaks from her heart: “If I can help spare one person from the misery that cancer brings, then I have given meaning and purpose to this experience.”

In Cydcor’s most recent YouTube video, Barbara speaks to how fortunate she has been to have access to the most cutting-edge technology since her diagnosis—something that many people do not have.

“This experience has further fueled my understanding that we need to always be looking for ways to help people that don’t have access to quality medical care,” she says.

Please listen with your heart and join our effort in the fight against colon cancer. Learn more about Barbara and her experience battling cancer here:

Join Cydcor employees as we work together to find a cure for colon cancer. Wear dark blue this Friday, March 4th and share your photos with @Cydcor on Instagram by using the hashtags #BlueForBarb and #Cydcor.

We are Cydcor, the recognized leader in outsourced sales services. From our humble beginnings as an independent sales company based in Canada to garnering a reputation as the global leader in outsourced sales, Cydcor has come a long way. We’ve done this by having exceptional sales professionals and providing our clients with proven sales and marketing strategies that get results.

February 6, 2015

My Cydcor and Operation Smile Experience – Darlene Mitchell

Darlene-Cydcor-Operation-SmileIn November 2014, Cydcor sent a group of representatives on a medical mission trip to Guatemala for Operation Smile.  Our own Darlene Mitchell, Chief Information Officer and Vice President of Technology at Cydcor, wrote the following about her time in Guatemala:

It was thrilling to join such an outstanding group on the Operation Smile medical mission to Guatemala. Though I was unsure what to expect, I knew we would touch the lives of others and, in turn, be forever changed by the experience. We were fortunate to experience several aspects of the mission: registration day, child life/prep, surgery, recovery, pre- and post-op, and medical records processing. I enjoyed learning about and contributing to each aspect of the entire process.

Registration day was filled with beautiful souls and families anxious for help. The extended Cydcor and field team had fun connecting with families, playing with the children, and attempting to put the families at ease. With stickers, jump ropes, and balls everywhere, the children were in good spirits. The poverty of some was difficult to comprehend; while some children arrived in their Sunday best, others clearly had not bathed for some time. For example, I heard one young mother had a headache on surgery day so she went around asking for change to purchase some medicine. She asked the nurses if she could change the hospital beds to earn money for aspirin, and when the nurse offered her several aspirin free of charge, the young mother burst into happy tears at the gift.

On one of the days, I spent several hours playing with a group of toddlers – Gladys, Genesis, and William – in the Child Life area where we helped calm the children and parents before surgery. The children warmed up to me quickly, and after their surgeries I was fortunate to be in the recovery room ready to comfort the children, who often wake up scared. Gladys was the first one back from surgery. As she woke up, the doctor was holding her as she asked for her mom. When she saw me there, she reached out her arms for me and the doctor let me step in to receive her sweet hug. I talked to her and comforted her until she was stable enough for her mom to come in. Nothing warms the heart like a child’s embrace.

Next to return from surgery was Genesis. The nurses let me hold and rock Genesis for some time, and as long as I was singing and rocking her, she was calm. I felt honored that she recognized my voice enough to be calmed by it until it was time to hand her over to her mother. Genesis’s mom was so happy to see me with her daughter and so thankful for the work of the doctors and nurses of Operation Smile. She thanked everyone profusely as she held Genesis and left recovery for post-op. I am so grateful to have met these wonderful families and, in some small way, make a difference. The children will forget the surgery and everything they went through, but I will always remember them.

Darlene plays with the children after surgery.

Given the chance to observe several surgeries, I found myself fascinated with the process as the surgeons worked their magic and changed these children’s lives forever. The Cydcor team helped wherever needed, from decorating and updating patient files to making connections like the ones I made. The professionalism and passion of all the volunteers and Operation Smile teams impressed me. As I spoke with the Cydcor team at the end of our journey, we all shared an even deeper passion for the cause and vowed to increase our efforts to raise money for this wonderful organization.

For additional information about Cydcor’s partnership with Operation Smile, head over to