WESTLAKE VILLAGE, Calif. (March 8, 2010) – Cydcor, the leading provider of outsourced, face-to-face teams, recently collected 50 pounds of trash and other debris during a beach cleanup for Heal the Bay (www.healthebay.org), an organization dedicated to making a difference in the quality of the Southern California coast.  Cydcor was also the first corporate volunteer group of 2010 for Heal the Bay.

Eighty Cydcor Office team members combed Zuma Beach for items including small pieces of plastic, Styrofoam, bottle caps, and other litter, banding together as a group to tackle the shoreline waste. In addition to Heal the Bay, the Cydcor community effort included a monetary donation to the organization, demonstrating the company’s commitment to community philanthropy.

“We are excited to partner with local businesses like Cydcor,” said Natalie Burdick, Heal the Bay’s constituent development manager. “Their connection to the ocean and commitment to protecting it are important for building greater awareness and generating funds to support our efforts to make Southern California coastal waters and watersheds safe, healthy, and clean.”

As an example of Cydcor’s community involvement, Cydcor recently donated 27 large boxes of items, ranging from food snacks and toiletries to entertainment, to American soldiers through Any Soldier, Inc(www.anysoldier.com), an organization that helps nearly 100,000 American soldiers in all branches of the military receive letters and packages from home.

In previous years, Cydcor hosted a toy drive to benefit Children’s Hospital in Los Angeles (www.childrenshospitalla.org) its annual corporate kick-off meeting.  Cydcor also donated groceries and hygiene products to a Manna-sponsored food drive and helped more than 500 Sylmar families who lost their homes in the Sayre fire. 

“We’re committed to making an impact on local organizations that have helped so many people in our community,” said Vera Quinn, senior vice president of operations. “Our team’s dedication, perseverance, and desire to succeed are key drivers in our business. I’m extremely proud of the Cydcor team and what we continually accomplish.”

“Volunteering for Heal the Bay was a fun and meaningful experience. It’s rewarding to know that through our teamwork we contributed to larger cause to preserve marine life,” said Austin Waggener, data management leader. “I feel very privileged to be part of an organization like Cydcor that has a passion for our environment and places emphasis on giving back to the community.”

WESTLAKE VILLAGE, Calif. (February 8, 2010) – Cydcor, the leading provider of outsourced, face-to-face sales teams, has donated 25 large boxes of items, ranging from clothing and shoes to first aid supplies, to earthquake survivors in Haiti through Haiti Gospel Mission, a charitable organization based in Despinos, Haiti.

Community outreach and volunteerism are a key part of Cydcor’s culture, and team members were eager to do something to help the earthquake victims of Haiti. In just over a week, they collected enough clothing, shoes, and first aid supplies to fill 25 large boxes.

 “We were all humbled by the terrible tragedy in Haiti and wanted to help out in any way possible,” said Vera Quinn, senior vice president of operations of Cydcor. “We’re happy to be able to send items that will go to men, women, and children who lost everything in the earthquake.”

Cydcor learned about Haiti Gospel Mission (HGM) through an owner of one of Cydcor’s independently owned and operated sales offices. In addition to running a successful business, the owner does work in Haiti through the HGM and made Cydcor aware of specific needs in the country.

Cydcor has taken Haiti Gospel Mission in as part of the Cydcor community and plans to stay in touch with the organization so that future support and donations can be made.

WESTLAKE VILLAGE, Calif. (February 1, 2010) – Cydcor, the leading provider of outsourced, face-to-face sales teams, recently held an event for Cydcor’s independently-owned sales offices and top business leaders at the DFW Hyatt Regency in Dallas, Texas to honor and award them for their success in 2009.

With more than 450 attendees, the Cydcor-sponsored event, “Keys to Success,” focused on the significant accomplishments of the sales offices and leaders, including the boosting of sales processes and results of major Fortune 100 and 500 companies. Also highlighted was Cydcor’s recent earning of top honors overall for sales and marketing outsourcing in the Brown-Wilson Group/Datamonitor “The Black Book of Outsourcing” 2009 annual survey. Key speakers discussed future expansion and potential new clients in new industries.

As a testament to Cydcor’s commitment and success delivered to all clients, the president of a major office supply organization delivered a speech at Keys to Success, discussing how Cydcor has made a successful impact on his company’s bottom line.

“We’re extremely proud of our Cydcor sales offices and top-tier leaders who work tirelessly each day to serve our clients, forming outstanding sales teams and processes that directly impact their success,” said Gary Polson, chief executive officer of Cydcor. “Our business leaders and field support work tirelessly each day, from all parts of the world, to deliver the first-class solutions that Cydcor is known for.”

Cydcor provides ongoing opportunities for self development for all business leaders and field staff, encouraging constant personal and professional growth. As part of this development initiative, Cydcor consistently recognizes top achievers and performers throughout the year.

“We know that our business leaders and sales support staff are the face of Cydcor and it’s our goal to provide them with the tools they need to grow, change, and keep up-to-date about industry trends,” said Vera Quinn, senior vice president of operations at Cydcor. “Our independent sales offices make up our Cydcor Community, and this is something we’re very proud of. The Keys to Success event is our way of honoring everyone’s accomplishments and to let them know how much we appreciate their dedication to our business.”

WESTLAKE VILLAGE, Calif. (December 20, 2009) – Through its Cydcor community relations program, Cydcor, the leading provider of outsourced, face-to-face sales teams, has donated 27 boxes of items, ranging from food snacks and toiletries to entertainment, to American soldiers through Any Soldier, Inc., an organization that helps nearly 100,000 American soldiers in all branches of the military receive letters and packages from home.

Cydcor community outreach and volunteerism is a key part of the company’s culture, and the donation to the troops represents the Cydcor’s goal of helping service people who are not able to be with families this holiday season.

The Cydcor community has donated to other charitable organizations in previous years, such as Children’s Hospital in Los Angeles and Casa Pacifica in Camarillo, California. To support its network of independent sales offices, the company also supports Cydcor offices in their community outreach programs. Cydcor also launched the Neighborhood Leader program in early 2009, which highlights volunteer efforts to charitable organizations around the United States. To date, Cydcor has supported 15 organizations, with more than 220 sales representatives participating and donating more than 200 hours.

“Our troops are making sacrifices for all of us and we felt it was very important to help them as much as we could,” said Gary Polson, chief executive officer of Cydcor. “We’re happy to be able to provide them with items they need to make life a little easier – our wish is that the Cydcor community could help each and every soldier who is giving their time to our country.”

Cydcor team members support Cydcor’s community relations efforts and took an enormous interest in donating to Any Soldier, adding items to the dozens of boxes at the company’s Westlake Village, CA location. Happy to “fill” the boxes, they were excited to put the packages together and get them quickly off to the troops.

On AnySoldier.com, e-mails are featured from military personnel regarding the type of support needed in the field – including letters, packages, toiletries, food, newspapers, and magazines.  Donors – like Cydcor – address their letters and packages to the writer’s name, but also add the words “ATTN: Any Soldier” on the second line.  The writer shares the mail with fellow servicemen and women. If there is “Any Soldier” not receiving a lot of mail from home, that soldier will be the first person to receive the letter.

“During the holidays, people become reflective, and our ability to be here with our families enjoying the comforts of home while our country’s soldiers are away from theirs resonated with the Cydcor community of team members. We want to do everything we can to ensure that they have a memorable holiday season,” said Vera Quinn, senior vice president of operations at Cydcor. “We’re proud to have had the opportunity to make a difference in the lives of these soldiers.”

About Any Soldier Inc.
Any Soldier Inc. helps nearly 100,000 American soldiers in all branches of the military, both active duty and reservists, and has become one of the leading efforts in making sure the men and women who have been deployed for the war are cared for, via letters and packages from “home.” For more information, visit www.AnySoldier.com.

WESTLAKE VILLAGE, Calif. (January 4, 2010) – In addition to earning top honors for sales and marketing outsourcing in the Brown-Wilson Group/Datamonitor The Black Book of Outsourcing’s 2009 annual survey, Cydcor, the leading provider of outsourced, face-to-face-sales teams, also had the highest scores in two major vendor categories – sales team outsourcing and sales support service – more than any other vendor.

Cydcor earned top honors in two of the four vendor function categories – and was the only vendor to earn top accolades in two out of four categories. This achievement demonstrates Cydcor sales efficiencies in areas including vendor overall preference, innovation, training, and client relationships. It also encompasses other important Cydcor sales proficiencies, including lead generation, appointment setting, call services, and leadership.

Among other elite vendor and performance ranking honors Cydcor also earned the survey’s highest overall client satisfaction, ranking at 93 percent. Cydcor placed first in 9 of 18 key performance indicators evaluated as part of the annual survey.  Additionally, Cydcor captured first place in “key performance’’ rankings, including vendor overall preference, training, trust, deployment and outsourcing implementation, integration and interfaces, reliability, data and security backup services, support and customer care, and best of breed technology and process improvement.

“This vendor function ranking speaks to both sides of the Cydcor sales business, from the sales support and back end abilities for executing sales functions to our network of Cydcor offices that generate quality sale for our clients,” said Gary Polson, chief executive officer of Cydcor. “Not only were we ranked number one in these two important categories, but we’re proud of our ability to consistently support our clients and their customers.”

“Cydcor has earned the distinction of being one of the most customer-respected outsourcing services companies in the world,” said Scott Wilson, co-author of The Black Book of Outsourcing. ” Cydcor has earned top honors due to its ability to deploy consistently across the full spectrum of criteria that clients look for in their outsourced sales and marketing provider.”
Each year, the Brown-Wilson Group, a Datamonitor company, undertakes its annual survey of SMO clients in various industries to benchmark and rank vendor performance. The research results are recognized as the most extensive and representative perception study of outsourcing vendors, validated by more than 26,000 participants from service users around the globe. 

“I’m very proud of this achievement because it really shows how fine-tuned and synergistic both sides of the Cydcor sales business are and that we’re in sync with the needs of our clients,” said Polson.

WESTLAKE VILLAGE, Calif. (November 18, 2009)  – For the first time, Cydcor, the leading provider of outsourced, face-to-face sales teams, earned top honors overall for Sales and Marketing Outsourcing in Brown-Wilson Group/Datamonitor “The Black Book of Outsourcing’’ 2009 annual survey.  Among other elite vendor and performance ranking honors, Cydcor earned the survey’s highest overall client satisfaction, ranking at 93 percent.

Cydcor placed first in 9 of 18 key performance indicators evaluated as part of the annual survey.  In four “vendor function’’ categories, Cydcor earned top honors in two categories:  1) sales team outsourcing and 2) sales support service.  The Cydcor team captured first place in “key performance’’ rankings, including vendor overall preference, training, trust, deployment and outsourcing implementation, integration and interfaces, reliability, data and security backup services, support and customer care, and best of breed technology and process improvement.

“We are thrilled to receive our industry’s highest marks in the Brown-Wilson survey, which underscores all the reasons why our clients choose Cydcor sales and value the results we deliver on their behalf,” said Gary Polson, chief executive officer of Cydcor. “The Black Book research survey is a true testament to the quality of work and services the independent Cydcor offices and our top sales professionals provide.”

“Cydcor’s proficiency in outsourced sales delivers leading turnkey solutions and enables consistently predictable and profitable results, as highly praised by multichannel clients,” adds Doug Brown, Managing Partner of Brown-Wilson Group, “Cydcor has earned the distinction of being the most respected sales outsourcing company in the world.”

Each year, the Brown-Wilson Group, a Datamonitor company, undertakes its annual survey of SMO clients in various industries to benchmark and rank vendor performance. The research results are recognized as the most extensive and representative perception study of outsourcing vendors, validated by more than 26,000 respondents from service users around the globe.  “Our clients are everything, and these findings validate the premium we place at Cydcor on those standards that matter to them – professionalism, trust, reliability, client service and results,’’ said Polson.

WESTLAKE VILLAGE, Calif. (October 23, 2009) – Cydcor, the leading provider of outsourced, face-to-face sales teams, celebrates its support of a dozen charities and more than 200 hours of volunteer work through Neighborhood Leaders, an internal program available to Cydcor sales offices. The program is designed to assist Cydcor sales offices in supporting their communities through charity and volunteer work.

Cydcor’s network of nearly 200 independent sales offices located across the United States and Canada are given financial sponsorships and encouraged to donate their time and talent to non-profit, charitable organizations in their communities.  Cydcor will match the office’s contribution up to $250 and will provide up to $250 more to reimburse for transportation and meals that are in support of the volunteer effort.  Each independent office is eligible to take advantage of Cydcor’s Neighborhood Leaders Program once annually.

“We’re proud of the Cydcor community relations program success, and we want to continue to support the important efforts put forth by our sales offices,” said Gary Polson, chief executive officer of Cydcor. “Cydcor believes it’s imperative to not only support the communities in which we live and work, but also to support those communities in which the Cydcor sales offices thrive.”

Organizations helped through Cydcor’s community relations program are:  Massachusetts Special Olympics, Miami and Ohio Habitat for Humanity, Project Bread in Mass, Boys & Girls Club of Venice Beach, Muscular Dystrophy Association, American Cancer Society, Multiple Sclerosis Society, March of Dimes, Corazon a Corazon (in NYC), Philabundance (NJ Food Bank), and Cattyshack Ranch Wildlife Sanctuary.

“We are dedicated to supporting team members and Cydcor sales offices in their charitable ventures and igniting interest in volunteerism, whether it’s financial or a donation of time,” said Jim Majeski, President of Cydcor.  “Our goal is that this philanthropic spirit will continue to be instilled in our team members and becomes ingrained in our culture. It is simply the right thing to do.”

WESTLAKE VILLAGE, Calif. (September 16, 2009) – Cydcor, the leading provider of outsourced, face-to-face sales teams, was named among the “Best Places to Work” by the San Fernando Valley Business Journal for the second year in a row and ranked #14 for area mid-sized companies.

The Business Journal and Best Companies Group worked together to identify and recognize area companies like Cydcor with a strong commitment to workplace excellence.  Both publicly and privately held organizations were selected based on benefits, corporate philanthropy, policies, work-life balance, internal working conditions, local management, camaraderie and support of employees’ personal growth.  Selections were based on company surveys and employee comments.

“Cydcor is a company that values hard work on our clients’ behalf, but also a company that rewards our employees and contributes to our community,” said Gary Polson, chief executive officer of Cydcor.  “We’re proud Cydcor has been recognized as one of the area’s Best Places to Work once again.”

Cydcor was specifically recognized for a supportive work environment and culture, open communication, quality and commitment of management and benefits.  Cydcor team members are eligible for benefits in the month following their hire date.  Beginning in their first year, each Cydcor employee receives 15 days of sick and vacation time.  Team members can also occasionally arrange to work from home.  Cydcor provides an Employee Assistance Program (EAP), including mental health counseling and referrals, wellness and smoking cessation programs.

In order to maintain open communication between company leaders and team members, Cydcor’s office culture includes a suggestion box, open-door policy, employee surveys and organizational newsletters.

The company culture is guided by a distinct set of highly valued behaviors.  “Our values aren’t just words on paper.  They are well thought out actions that represent who we are and what we do for our clients,” said Vera Quinn, senior vice president of Operations.  “Cydcor team members are rewarded monthly for exhibiting the Behaviors We Value, encouraging that these values live on in our daily interactions.”

The company kicked off 2009 with brand-new Cydcor offices in Westlake Village, Calif.  Approximately 100 Los Angeles area employees moved into Conejo Valley’s Westlake Park Place, a new 27-acre campus style office development.  Occupying the entire 4th floor with 20,000 square feet, the Cydcor office’s new space is almost twice the size of its current location, which the company occupied for the past seven years.

Cydcor also puts a large emphasis on corporate philanthropy in Cydcor’s community.  This past year, the Cydcor hosted Business Building Blocks, a weekend filled with philanthropic and training activities with the Boys & Girls Club of Venice for soon-to-be office owners.  Cydcor also hosted a toy drive to benefit Childrens Hospital Los Angeles during its annual corporate kick-off meeting.  Last fall, Cydcor donated groceries and hygiene products to a Manna-sponsored food drive and helped more than 500 Sylmar families who lost their homes in the Sayre fire.  Last spring, the Cydcor joined the ranks of Ventura county businesses for some friendly competition during the 2009 Ventura Corporate Games.  Cydcor kicked off its participation by lending a hand (and a shovel) at one of the group’s community service events – the Harbor Wetlands Restoration Project.

creates new position to support aggressive growth plans

WESTLAKE VILLAGE, Calif. (July 29, 2009) – Cydcor, the leading provider of outsourced, face-to-face sales teams, recently named Randy Alleyne Vice President of Retail.

In this newly created position, Alleyne will drive Cydcor’s aggressive growth plans to support existing and new client retail needs. Alleyne’s role is to strengthen Cydcor’s revenue generation through best practices, collaborative team environments and strategic brand building campaigns.

“We’re pleased to have Randy on board and we’re confident he will play a central role in building Cydcor’s retail business,” said Jim Majeski, president of Cydcor. “Already a talented leader, we’re certain he’ll help fuel our ambitious growth plans and expand our ability to serve new and existing clients.”

Prior to joining Cydcor, Alleyne served as vice president of Sales and Operations of Banfield Pet Hospitals. There, he was responsible for achieving sales targets by managing sales performance and profit margin. Functioning as a key member of the senior leadership coalition, he developed and implemented targeted marketing plans and strategic operation initiatives including recruiting, retaining and developing talent, operational efficiency and improved productivity.

Formerly, Alleyne was president of U.S. Sales and Operations for start-up brand iFLOOR STORES, regional vice president of Northeast Sales and Operations for Circuit City, and Mid-Atlantic regional manager for Walmart.

Alleyne is an accomplished, entrepreneurial leader with a strong portfolio of successes through retail business start-up, sales growth and operations optimization. He’s adept in retail merchandising, marketing strategies, online services, multi-unit operations, and customer experience platforms.

Alleyne is also an Honorable Veteran of the US Army. He holds a Bachelor’s degree in business administration from Almeda University and is an M.B.A. candidate at Kaplan University.

for the second year in a row from the San Fernando Valley Business Journal

WESTLAKE VILLAGE, Calif. (July 20, 2009) – Cydcor, the leading provider of outsourced, face-to-face sales teams, announced that the company has been selected as one of the “Best Places to Work in the San Fernando Valley” by the San Fernando Valley Business Journal for the second year in a row.

Cydcor was one of 30 employers selected out of 75 registered to participate in this year’s competition and was judged based on employee satisfaction, benefits, internal working conditions, and the quality of local management.

“We’re excited and honored that Cydcor was chosen for this prestigious recognition,” said Gary Polson, chief executive officer of Cydcor. “We strive to provide an atmosphere where our team members feel totally engaged, energized, and have the ability to unleash their passion and brainpower.  They are the backbone of our business and we are beyond appreciative for the hard work, ideas, and results they produce daily.”

Cydcor has been in operation since 1994 and provides top-tier programs and services to its team members. These include:

Special emphasis on volunteerism. The company offers every team member a paid “volunteer day,” giving them the opportunity to volunteer at the organization of their choice.

Yearly participation in the Ventura County Corporate games. In early 2009, the company participated in the Harbor Wetlands Restoration Project, where they were one of the first to assist in the creation of the Ventura Harbor Ecological Reserve.

An opportunity to have lunch with the CEO. Team members, chosen at random, are selected to have lunch with the CEO and a select few colleagues every month.

Online learning opportunities and training. All team members have access to a variety of online learning opportunities and training, available at any time from the convenience of their PCs.

Focus on professional development. Franklin Covey time management system training is provided to all new hires as well as all-team training in a variety of individual and management development methodologies, working with companies such as the Ken Blanchard Companies and Covey.

Competitive health care benefits. This includes the option to select from several HMO and PPO plans. An employee assistance program, competitive 401K, and paid flex day are also available to all team members.

A dynamic and employee-focused atmosphere. Monthly staff meetings are held to update all team members on the status of the company.

Cydcor, along with the other winning companies, will be recognized at an award reception on August 19 at the Sheraton Universal Hotel in Universal City. At the reception, the rankings of the 30 companies, grouped by totally number of employees, will be unveiled. Cydcor will also be included in the August 2009 special edition of the San Fernando Valley Business Journal, which will profile the companies selected.

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