Cydcor's Blog

March 20, 2024

Seeking New Business Opportunities? Here Are Four Ways to Keep Your Business Ahead of The Curve

Finding and securing business opportunities is key to growing and maintaining your business’s success.
Finding and securing business opportunities is key to growing and maintaining your business’s success.

For leaders, growth is a pivotal part of running a successful business. But to achieve this, seizing opportunities is paramount. Why? It allows you to gain a competitive advantage, build a strong network, generate new customers, and ultimately, increase revenue. 

At Cydcor, we foster a community of collaboration, innovation, and personal connections – all aspects that contribute to finding business opportunities. If you’re a seasoned business owner or just dipping your toes in entrepreneurship, knowing how to find said opportunities is the first step. 

It can be easier said than done, however. With so much noise circulating media outlets, markets, and society in general, knowing where to look is at times overwhelming. But with helpful guidance to steer you in the right direction, you’ll soon develop the skill to find opportunities behind every closed door. 

Whether you’re looking to expand your company’s reach, or interested in how to avoid becoming stagnant in your business, we’ve compiled four key ways for finding find business opportunities to achieve growth. 

Networking

Face-to-face communication is a gateway to new opportunities!
Face-to-face communication is a gateway to new opportunities!

It may seem like an obvious first step, but it’s more important than you may realize. It is safe to say that at some point during your academic or professional career as an entrepreneur, the term “networking” has been brought up – and I’d wager it’s been a topic of discussion many times. We all know the importance of building and expanding relationships for the development of a business. Yet, for many of us, we have an aversion to networking. In a Harvard Business Review, it’s revealed that executives, other professionals, and MBA students frequently make it known how much they “hate networking”, but Harvard is here to emphasize it’s a necessity for all business leaders. 

Maybe you don’t fall into this category, and networking is one of your preferred pastimes. It should become one if it’s not already, or at least an aspect you learn to implement for your business. Finding business opportunities doesn’t happen overnight, and it certainly doesn’t happen without connections built outside of your organization. 

Networking can be as simple as a message over LinkedIn, or even other social platforms like Instagram. But despite the spike in digital communication tools since the pandemic, forming in-person connections remains essential for finding business opportunities. So, the next time you receive an invite to a conference or networking event, don’t decline the RSVP. You never know what potential opportunity awaits!

Market Research 

Staying ahead of the curve is what sets apart good and great business leaders!
Staying ahead of the curve is what sets apart good and great business leaders!

It goes without saying keeping up with the ever-changing landscape of economic trends is crucial for any successful business. Market research not only provides insight into consumer behavior (valuable information about your target market) but is also a sure way to find business opportunities. 

As stated by the U.S. Small Business Administration, “Market research helps you find customers for your business,” and blends “consumer behavior and economic trends to confirm and improve your business idea.”

Gathering population data relating to your target market, which can include age, wealth, interests, and more, can help you to better understand possible business opportunities. It’s essential to know if your product or service is in demand in your area, if you’re competing with similar companies, what your customers can afford, and so on. By assessing available information through market research, you can identify any gaps or areas that pose a potential business opportunity. 

Be Open to Change

There is no business opportunity without a little risk!
There is no business opportunity without a little risk!

By luck or through one of the four methods listed here, you’ve come across a rare business opportunity that could make big shifts in your business. You ponder the pros and cons and question if investing in this opportunity is worth the risk. By the time you’ve concluded your decision, your competitor has pounced on the occasion. Just like that, the opportunity is gone. 

This happens all too often, and despite developing the skill for finding business opportunities, without action, becomes redundant. In today’s competitive landscape, innovation is integral. “You can’t solve many problems with old solutions,” states Harvard Business School.

At Cydcor, one of the core values that define our culture is change and innovation. We believe that adding value to the people we’re working with and serving only happens when change is implemented. Without change, any business will eventually fall victim to the unyielding grasp of complacency. Like quicksand, businesses can disappear without a trace. 

Taking risks is a part of life – both personal and professional. For entrepreneurs, starting a business is a huge risk, but we do it anyway because we found an opportunity and took it. 

When was the last time your business went through some sort of change? If you can’t remember, it is time to embrace the unknown. So many opportunities await, it’s up to you to take action.

Involve Your Team Members 

As they say, two heads are better than one!
As they say, two heads are better than one!

Last but certainly not least is turning to your team. As they say, the backbone of any business is its team, so what better way to find business opportunities than through the help of your fellow work colleagues? 

Teamwork is something we’ve learned from a young age, but somewhere along the way, this value becomes blurred for some. If that’s the case for you and your business, we have some advice: cultivate an environment of collaboration amongst team members! The benefits of doing so are endless and can spur creativity, provide diverse perspectives to problem-solving, and, of course, lead to finding business opportunities. 

So, remember, finding business opportunities is about building connections, keeping up with or even staying ahead of trends, taking risks, and utilizing the advantage of strength in numbers. Opportunities come as quickly as they go – it’s about knowing how to find them before the fleeting chance slips away. 

To find out more about Cydcor, check us out on Facebook, LinkedIn, Instagram, and Twitter.
We are Cydcor, a recognized leader in outsourced sales and marketing services located in Agoura Hills, California. From our humble beginnings as an independent sales company to garnering a reputation for consistently exceeding client expectations and driving outstanding revenue growth, Cydcor has been helping Fortune 500 and emerging companies achieve their customer acquisition, retention, and business goals since 1994. Cydcor takes pride in the unique combination of in-person sales, call center, and digital marketing services we offer to provide our clients with proven sales and marketing strategies that get results.

February 28, 2024

4 Keys to Running Effective Meetings

Spend less time in meetings and STILL walk away with more clarity? These four tips will have you running great meetings in no time.

It is famously said that “time is money,” and that couldn’t be more true for business leaders. Yet, time is frequently wasted in businesses, with one of the main culprits being meetings. Why? They are not being managed optimally. We have all experienced a meeting where the hour drags, talk meanders, and no one is sure what has been achieved by the end. Here at Cydcor, we believe our employees’ time is valuable and should be respected, especially with the popularity of remote working and online calls.

Time management is everything when it comes to successfully running a business, and if it’s one of your weak spots, consider addressing it before it snowballs. To start, let’s focus on running effective meetings. Read on to discover four key points that will ensure your meetings are efficient to get the most out of your precious time!

What’s Your Agenda?

Plan ahead to save time!

Plan ahead to save time! 

The most basic but crucial ingredient for any successful meeting is an agenda. This simple list is a tool for the meeting leader to refer to if digressions threaten and is a framework for attendees to understand the scope and purpose of the session. Keeping the focus tight helps speed up the meeting because everyone knows what needs to be discussed in the timeframe. 

Circulating the agenda a day in advance is a method you’ll use once and never look back. When everyone attending the meeting is prepared and knows what to expect, the more likely your discussions will be on target. Of course, there can be flexibility; the list does not have to be exhaustive or adhered to religiously! However, having guidelines for topics and outcome goals is an excellent way to get everyone on the same page and hone the efficiency of your meetings.  

Open Communication Channels

Open communication leads to more efficient processes!

Open communication leads to more efficient processes!

One of our core values at Cydcor is open communication. People tend to perform their best work if they feel heard and encouraged and severely lack when the opposite is given. According to Michigan State University, open communication can lead to increased collaboration and innovation, enhanced trust, creates a more informed workplace, and other benefits.  

An effective meeting leader should make it clear that ideas and feedback are welcomed on the topics under discussion. This doesn’t mean it’s a free-for-all, especially with the agenda from above as a guidance tool!  

It is an ethos that cultivates an atmosphere where attendees feel comfortable contributing and feeling part of something bigger than themselves. This emotional investment encourages more commitment to the job at hand. By welcoming employees’ thoughts, leaders can be exposed to new ideas and ways of doing things and creativity can flow in environments that promote communication and value individuals within a team.

Collaboration

Collaboration is key for any successful business!

Collaboration is key for any successful business!

Open communication naturally fosters another key value at Cydcor: collaboration. Running effective meetings does not involve one person dictating to the group. Allowing people to work together and spark discussion of best practices or specialist updates lets employees truly collaborate. As they say, two heads are better than one, especially when it comes to running a business. A team is the backbone of any company and as a business leader, you should take advantage of the wealth of insight and knowledge each individual carries. 

It was found that 39% of employees worldwide feel people in their organization don’t collaborate enough, even though today’s workplace is overloaded with collaboration. This is where mediation comes in, along with actually taking into account the ideas shared by team members. 

Valuing the different skillsets and expertise around the table, along with providing space for open communication means that people can feel part of a team – and it all starts with the leaders. Teamwork is a vital component of a successful company and meetings that recognize this quality will achieve more meaningful results. Again, this doesn’t mean everyone shouts at once, and multiple meetings a week need to be squeezed in! Building in workshop time or breakout sessions controls the meeting and still encourages collaboration.

Execution – What Next? 

A meeting without results is time wasted!

A meeting without results is time wasted!

At Cydcor, we measure success based on results with a metric that everyone agrees on. This is just as applicable when running meetings. We have discussed the importance of a clearly defined purpose at the beginning of an effective meeting, but the end is just as vital to manage well. 

These simple steps can make all the difference:

  • Outcomes or goals from each topic are clearly stated.
  • Action points are assigned to the relevant team members with agreed-upon deadlines.
  • Notes from the meeting are circulated to everyone afterward with action points in color/bold.
  • A slot is provided on the next agenda for people to update the status of their action points.

Having clear goals within each project as well as a timeline will increase the efficiency of your meetings and make your business unstoppable!

To find out more about Cydcor, check us out on Facebook, LinkedIn, Instagram, and Twitter.
We are Cydcor, a recognized leader in outsourced sales and marketing services located in Agoura Hills, California. From our humble beginnings as an independent sales company to garnering a reputation for consistently exceeding client expectations and driving outstanding revenue growth, Cydcor has been helping Fortune 500 and emerging companies achieve their customer acquisition, retention, and business goals since 1994. Cydcor takes pride in the unique combination of in-person sales, call center, and digital marketing services we offer to provide our clients with proven sales and marketing strategies that get results.

December 4, 2023

Networking In Person? Here’s Three Tips for Creating Professional Relationships from Scratch

Name tags with sharpies on a desk
Building in-person networking skills are essential in business.

Partnership is everything in business. In our first thirty years, Cydcor has had the privilege of meeting people from around the world, developing relationships, and creating new opportunities for growth and success. Though we live in a digital world, so much of our networking has happened in person, one handshake at a time.

Networking in person, especially as we become more accustomed to doing business online and over social media, can be a little nerve wracking when you’re just starting out. Meeting new people can spark anxiety. Entering new social environments and professional settings can make us feel like we don’t belong. But with a few tips that can shift your mindset around in-person networking, you’ll soon be making great connections like never before.

So, whether you’re off to a job fair, looking for partners in your next entrepreneurial endeavor, or just trying to grow your rolodex, here are three key things to remember the next time you’re networking.

1) Let Others Speak

Kids whispering a secret
People love to talk about themselves!

We’ve all been there, trapped in a conversation with a new person, and wondering what to talk about. We want to make a good first impression, while also getting the conversation rolling with a good topic.

The secret is that we all have the same favorite topic: talking about ourselves. Studies continue to show that people like those who ask them questions – and engaging the person by showing genuine interest in them is a proven way to build rapport. 

For those who are nervous speaking to new people, this is a great way to take the pressure off yourself. Let the other person do the talking, they’ll like you more for it!

You don’t have to take on the role of a Pulitzer-prize-winning journalist, your questions can be as simple as asking them their opinion on the event you’re attending together. Just because you’re in a professional setting, that doesn’t mean that there isn’t room for authenticity and personality. Ask them about their work, and try to discover what makes them passionate about it.

There is no such thing as a dumb question. Many of us avoid asking the questions we wish to ask because we don’t want to appear dumb. The person won’t think less of you for not knowing, instead they’ll appreciate that someone is actually curious about their insights.

In turn, they’ll start to ask you questions. A good conversation is a balanced one – and by sharing your thoughts and insights, the two of you will be able to discover where your passions, goals, and values align.

2) Lead With Empathy

Mannequins hugging
People want to feel heard–so listen closely when networking!

As you let the other person speak and share, you’ll be learning more about their wants, needs, and desires. If the goal of networking is creating mutually-beneficial partnerships, then understanding what the other person’s goals are is crucial. This will help you empathize with the person.

Leading with empathy can help you get over your social anxiety. When we get anxious in social situations, it’s because our thoughts are focused on ourselves, not the other people in the room. But when we focus our attention on empathizing with others, our mind stops worrying about our own anxieties. Being socially anxious isn’t selfish, per say, but it does keep us from giving others the attention they deserve.

As we explored in our last blog, authenticity is key to trust. Our anxieties can get in the way of being authentic, as we try to be somebody who’s cooler, smarter, or more successful than we are. But when we focus on other people’s needs, we no longer have the attention to worry about how they are perceiving us. 

Referencing things that they’ve mentioned in follow-up questions and offering words of encouragement are ways that you can show empathy to people. This shows to them that you’re not just listening – you’re hearing them.

3) Have Candor

Group of people having fun together
Even in professional settings, networking should be lively!

At Cydcor, candor is one of the behaviors we value. That’s because we want people to feel free to share their thoughts and opinions in order to create lively, impactful, and substantive conversations. So while you’re asking people questions and empathizing with their answers, remember to not leave out your own thoughts.

Many people in networking settings try to people please, agreeing with everything the other person is saying. But we don’t want to engage with those who just tell us what we want to hear – we enter conversations to learn things that are outside of us.

There are ways to show candor in a way that’s respectful – and ways to do it that aren’t. By empathizing with the person you’re speaking with, you can use a differing opinion to further that person’s perspective, rather than just trying to prove them wrong on a topic.

Collaboration is the key goal of networking. Would you want to work with someone that parrots your ideas, or someone with a different perspective on arriving at a shared goal?


Bonus: Always Follow Up!

With these tips, you’ll be having meaningful conversations with new contacts in no time. As you dive into in-person networking, remember this: in order to start collaborating with all the professionals you met, you have to follow up with them!

We live busy lives – and can even forget the best conversations if they’re lost in the shuffle. So whether by email or social media DM, get the ball rolling quickly after the first contact has been made.

Now that you have the tips, time to build the skills! Maybe we’ll see you at our next networking event.

To find out more about Cydcor, check us out on Facebook, LinkedIn, Instagram, and Twitter.

We are Cydcor, a recognized leader in outsourced sales and marketing services located in Agoura Hills, California. From our humble beginnings as an independent sales company to garnering a reputation for consistently exceeding client expectations and driving outstanding revenue growth, Cydcor has been helping Fortune 500 and emerging companies achieve their customer acquisition, retention, and business goals since 1994. Cydcor takes pride in the unique combination of in-person sales, call center, and digital marketing services we offer to provide our clients with proven sales and marketing strategies that get results.

November 7, 2023

Here’s Why In-Person Networking is Still a Powerful Tool for Entrepreneurs and Professionals

Looking to grow your network? An in-person approach can be powerful!
Looking to grow your network? An in-person approach can be powerful!

At Cydcor, we’re in the people helping people business. That makes networking with our clients, community, and the independent ICL businesses in our network, central to what we do. Whether you’re just starting a career in business, or an entrepreneur trying to expand your horizons, you likely hold networking in just as high a regard!

There was once a time when networking happened in university classrooms, social clubs, and even in the bar on Saturday night, but these days most people have gone digital. Over 700 million professionals use LinkedIn to connect with peers in their industries and even Instagram is being used to forge new business opportunities and collaborations.

But while the digital revolution, accelerated by the pandemic, has boosted the power of online networking, are we losing sight of the in-person opportunities that are right under our noses?

At Cydcor, we strive to create progress through innovation, which means incorporating all the new technologies at our disposal. We also believe that one-on-one personal connections are what drives both a solid business and a happy life. That was one of the many reasons why we had so much fun at our National Conferences last August!

Let’s explore the benefits of seeking out in-person networking opportunities, in a world that puts an emphasis on the digital.

Building Trust

Trust is key to growing your network.
Trust is key to growing your network.

In the wake of the pandemic, one of the things we quickly realized is that trust is difficult to foster in online spaces. Harvard Professor Frances X. Frei and Leadership Coach Anne Morriss, writing for Harvard Business Review, discuss what they call the “Triangle of Trust,” which cites authenticity, logic, and empathy as three key drivers of trust.

Thinking about our difficulties in creating trust in online spaces, authenticity comes to mind. Social media, direct messages, and other forms of communication allow us to filter and edit our thoughts and ideas before we hit send, but that makes it difficult for the person on the other end to get a picture of the real us. 

Trust is key in business and in life. Building relationships with the people you want in your network is all the more easy when you are able to show up authentically to them. The easiest way to come across as the real you, is to network in real life!

Communication Is Easier

In-person communication beats DMs any day!
In-person communication beats DMs any day!

We’ve all heard that 90% of communication is nonverbal. While that commonly shared stat is a bit inflated, findings from body language researcher Albert Mehrabian revealed that  55% of communication is nonverbal, 38% is vocal, and only 7% actually comes from the words being said.

If you’re trying to engage a new business partner, start a professional relationship with a prospective employer, or simply grow your network, communication is your greatest tool. Online communication negates the power of body language and can, in text formats, make it difficult to infer tone. 

We’ve all been there – wondering how many exclamation marks to put in our emails (enough to sound enthusiastic, but not too many that we sound over eager) and going through careful editing to make sure none of our ideas will be misinterpreted. 

When networking in real life, these problems solve themselves in real time. Our bodies communicate our feelings in addition to the words we are saying – and any needs for clarification can be addressed in the moment.

You Can Focus Your Efforts

Quality over quantity is key in growing your network!
Quality over quantity is key in growing your network!

Look, online networking is still a powerful tool. You should be using both online and in-person means to grow your connections both personally and professionally. But all the options online can make networking overwhelming at times.

Platforms like LinkedIn connect us to professionals from all over the world. This is great, but with the entire globe at our fingertips, where do we even begin?

In-person networking allows us to narrow our focus onto our specific local community. Less options means we spend less time wondering who we should be connecting with – and more time actually forging meaningful professional relationships.

You may be surprised about the opportunities that have been right under your nose this whole time. We can often get so wound up in the global perspective of the internet that we miss out on what’s happening in our own backyards.

Ideal Environment for Collaboration

We’re not just networking to meet new people (though that’s what’s so fun about it). We’re looking to build relationships and work alongside people who complement our skills and strengths. The goal of your networking efforts is to start collaborative partnerships, so part of the process is creating environments to do just that.

When you network in person and within your local community, you’ll end up in town with the people you are working alongside. This makes any partnership easy to logistically facilitate. There’s no working around multiple time zones, sending projects back and forth over email, or the like. Just as networking happened face-to-face, so can the ensuing collaborations!

The work you accomplish won’t be the only thing strengthened by such an environment – your relationships with your business partners and associates will be deepened by the proximity you share.

So now that we’ve explored the power of in-person networking, you may be wondering if we have any tips for networking face-to-face. Stay tuned for our next blog, where we’ll be sharing how to meet strangers, forge connections, and grow your network!

To find out more about Cydcor, check us out on Facebook, LinkedIn, Instagram, and Twitter.

We are Cydcor, a recognized leader in outsourced sales and marketing services located in Agoura Hills, California. From our humble beginnings as an independent sales company to garnering a reputation for consistently exceeding client expectations and driving outstanding revenue growth, Cydcor has been helping Fortune 500 and emerging companies achieve their customer acquisition, retention, and business goals since 1994. Cydcor takes pride in the unique combination of in-person sales, call center, and digital marketing services we offer to provide our clients with proven sales and marketing strategies that get results.

October 5, 2023

Game On! NatCon 2023 Was A Great Way To Cap Off Cydcor’s Summer

The summer may have recently come to an end, but we’re still coming down from the excitement of Cydcor’s 2023 National Conferences (NatCon). In the space of three weeks in August, we held events in Round Rock, Texas and Montreal, Quebec for our retail, B2B/residential, and Canadian Conferences. Our theme, GAME ON!, kept the energy high at each 2-day event. 

NatCon stage with crowd from 2023

There were plenty of awards, thousands of attendees, and our itinerary was packed from start to finish–but the best thing about NatCon was the opportunity to connect with the ICLs in our industry to share, network, and grow together. 

When we approached putting on this event, we had two goals in mind. First, we wanted to honor and celebrate the success that many of the entrepreneurs, business owners, and ICLs in our network have accomplished this past year. Second, we wanted to bring everyone’s thoughts, perspectives, and ideas together so that we can inspire and support the future growth of our industry.

We wanted to design an environment for professionals and entrepreneurs to network, make new connections, and learn from the industry’s top minds.

This may have been a summer-ending bash, but the ICLs in our network are only getting started when it comes to success. Top sales producers were invited to share their knowledge in breakouts–and the Cydcor Leadership Team was also there to share insights with entrepreneurs looking to take their business to new heights. Our CEO Vera Quinn, CRO Rich Mangafas, and Executive Chairman Gary Polson all led their own breakouts to share their unique perspectives on business.

We believe that the ultimate success is to keep growing and leveling up one’s ability to serve the world through their career and entrepreneurial spirit. As we look ahead to the future, one thing is clear: it’s GAME ON!

We also believe that success is not a zero sum game–so by celebrating the achievements of outstanding individuals in our space, everyone can get a big picture view of the opportunities that are out there in the industry.

Powerful stories were shared, as top performers and consultants spoke about their journey and how they got to where they are today. Top female sales owners hosted a women in business breakout in which they shared tips and wisdom they’ve learned through their careers. A panel highlighting Black entrepreneurship was an integral point of NatCon, with leaders sharing their keys to success.

Group of consultants sharing their keys to success

While there was lots of learning and networking going on–there’s always room for fun at Cydcor events. NatCon is our Superbowl–and the atmosphere at each event reflected this. We’re grateful to the Kalahari Resort in Round Rock, Texas, for having us for our Retail and B2B/Residential Conferences; and to Hotel Bonaventure in Montreal, Quebec for hosting our Canadian event.

At each event, a cocktail reception gave way to the main event of NatCon: an awards ceremony that honored the success of the top performing office owners in our industry. These events are attended by highly motivated individuals–working for ICLs from across the nation–and this recognition of achievement brought lots of excitement and momentum.

Each of our three events came and went like a blur (we guess time really does move fast when you’re having fun!), but the spirit of NatCon 2023 lives on as we move to close out the final quarters of the year. 

In closing, all attendees were left with a big question: “What does GAME ON mean to you?”

If NatCon 2023 was a celebration of what’s possible right now, we can’t wait to see the accomplishments that NatCon 2024 will be honoring. 

For us, it’s time to get back to work! We’re people helping people–and we will spend the year building up to an event that even more entrepreneurs in our industry can be a meaningful part of.

To find out more about Cydcor, check us out on LinkedIn, Instagram, and Twitter.

We are Cydcor, a recognized leader in outsourced sales and marketing services located in Agoura Hills, California. From our humble beginnings as an independent sales company to garnering a reputation for consistently exceeding client expectations and driving outstanding revenue growth, Cydcor has been helping Fortune 500 and emerging companies achieve their customer acquisition, retention, and business goals since 1994. Cydcor takes pride in the unique combination of in-person sales, call center, and digital marketing services we offer to provide our clients with proven sales and marketing strategies that get results.

July 12, 2023

Change, Innovation, And Execution – This Story of Entrepreneurship Will Inspire You in Business

Change, Innovation, And Execution - This Story of Entrepreneurship Will Inspire You in Business

We contract with companies that are owned and managed by entrepreneurs – these entrepreneurs all have proven track records in sales and are who we choose to outsource campaigns on behalf of our clients with. These independent companies are constantly executing on innovative ideas and driving change. This story comes from one such company: Trig Inc., which adopted satellite technology to succeed at PRIDE in Columbus, Ohio.

To succeed in entrepreneurship, you have to be open to change and be ready to innovate. Beyond that, you have to be willing to execute – as new technologies, approaches, and strategies only become useful once they’re acted upon.

We are always being inundated with stories of change, innovation, and execution – which inspire us to do the same thing within our own business.

One of these stories occurred recently, when business owner Adrienne Peddicord, President of Trig, Inc., and her team attended PRIDE in Columbus, Ohio, to work on a campaign. They had been there the year prior – and a turnout of 1.7 million people had put such a load on the cell towers that the entire area lost service. 

Because the Trig Inc. team uses contactless enrollment, last year’s outage had deterred their efforts. This year, determined to succeed at 2023 PRIDE, Peddicord and her team sought to evolve their services.


Be Open to Change:

The network connectivity provided by cell towers works – most of the time. But those who create change and push the envelope as leaders and entrepreneurs, don’t just accept when something only works most of the time

Elon Musk is one of those people – and Starlink, one of his many companies, continues to expand our understanding of how network connectivity can work. 

Starlink offers internet, mostly in remote areas, using satellites flying in low orbit. With the ability to bring internet access to places where cell towers aren’t even present, surely the service could serve as a reliable backup in the likely event service went down at Columbus PRIDE.

This year’s event ended up drawing a whopping 2.3 million people from the LQBTQ+ and ally community – over half a million more than the crowd that had shut down service at the prior year’s PRIDE. 

The first step is to be open to change – and while Starlink isn’t a widely adopted technology (and still needs work to rival the low latency of cellular), Peddicord and her team at Trig Inc., knew that they needed to do something different. They went into the PRIDE event ready to give the satellites a shot.

Be Ready to Innovate:

This openness to change paid off. 

“As the parade came to an end,” Peddicord recalls, “so did our service – as people swarmed in. But despite the towers going down, we were still in business!”

But introducing a new way of doing things means bringing up a whole new set of problems. That’s why innovation requires a readiness to solve problems as they come up. 

“There were two very small hiccups where we lost the satellite connection,” Peddicord says. When this happened, her team got in touch with us, via our Cydcor help desk.

The companies we contract with operate independently, but we are around to provide consultation related to our clients’ sales orders to help optimize the sales campaigns. The two times that the Trig Inc. team’s connection to the Starlink satellites went down, Cydcor’s support team were able to collaborate on a solution.

“Moments after opening a ticket,” Peddicord says, “Cydcor’s IT team reached back out and within minutes – both times – we were back up and running.”

Instead of being phased by curveballs, the Trig Inc. team kept problem solving. The result was a day of innovation.


Execute:

In the end, you can be open to change and ready to innovate, but if you’re not willing to execute – it’s all one big waste.

Entrepreneurship requires doing – and that’s what the Trig Inc. team did – for the entire Columbus pride event. It doesn’t matter if you have every satellite in space working for you – if there isn’t a team on the ground ready to put in the work of serving people, these innovations would be worthless.

All in all, the Trig Inc. team secured over 500 enrollments that day – furthering the reach of the client, bringing solutions to the client’s customers, and celebrating PRIDE along with the rest of the Columbus community. 

“We came together and were able to pull off this success,” Peddicord says. “This wouldn’t have been possible without everyone being so open minded to this new idea.”

We continue to be inspired by the independent businesses we contract – and the entrepreneurs behind them. Learning from this story, how will you be open to change, ready to innovate, and willing to execute?

July 5, 2023

How To Grow into Leadership

Leadership in the workplace

It’s summer now – and you can probably look outside right now and see nature at its fullest. What was just some buds a few short months ago, are now plants in their complete brilliance.

In our last two blogs we’ve been focused on growth: both for people starting a new career and for those looking to expand on their current role in the workplace. If you’ve been following along, you may be wondering what the final form of this growth looks like.


Those eager to advance their career will no doubt be called upon to be a leader. This is the end result of growth – when a person takes what they’ve learned from their journey and builds on it by empowering those around them.

So how do we grow into leadership? Let’s explore.

Be Humble

being humble is key to leadership

It all starts with humility. If you have the experience necessary to start taking the lead at work, it can be difficult to remain modest about all you have accomplished. Yes, it is important to take pride in the road that got you to where you are today, but it’s important to keep yourself grounded. 

Remember, you’re just getting started – and there is so much more you have left to achieve!

Humility won’t just allow your team to relate to you better (and make you an easier person to be around), it will help you remain open to the innovative ideas and perspectives that every single person has to offer (more on that later). 

Staying modest will also help you avoid complacency. There is always room for your own improvement and there is always something new to learn. In living this out, you will be setting an excellent example of constant growth that your team can be inspired by.

Take Accountability

Leaders are accountable to their teams

Being a leader means that if a member of your team has a problem, you have one, too. The buck stops with you – and you have to take responsibility for the success or failure of your department. 

This is one of the more difficult lessons to learn as a leader – as there are factors that will be outside of your control. But instead of pointing fingers when something goes pear shaped, taking accountability for what has happened will have a great impact on your ability to lead. When your team sees that you have their back, they will grow more motivated to move forward with better diligence.

This accountability ties into our next tip for growing your leadership skills: start using the word “we.”

Use The Word “We”

A leader must be ready to include their entire team

We is a powerful word. Imagine someone who has just completed a successful project. Their colleagues have had some input into the process, but it’s them who has put in the heavy lifting.

When presenting the results, they can either say “look what I’ve accomplished,” or “look what we’ve accomplished.” See the difference? If you were sitting in on the presentation, which line would make you more inclined to do further work with and for that person?

Leaders invite everyone into the process and are the first to give credit (even when they are shining a light on small-yet-impactful contributions). If you want to start being viewed as a leader in your workplace and beyond, start paying attention to and being quick to praise.

That starts when you adopt the word “we” into your vocabulary. Individuals speak for themselves, whereas leaders speak for their teams. 

Teach Others

Leaders are coaches

No matter what setting you find them in, leaders are teachers and coaches. They have risen to a high standard in their field – and are now tasked with fostering the same growth in the team around them.

Growth is not a zero-sum game. Be generous with what you know. Someone who rises to the top then pulls the ladder up behind them is no leader. Instead, think of where you started, what you had to learn, and the challenges you used to face, and think of ways that you can create the best environment for your team to thrive.

This environment is created with mentorship, knowledge, and 

The best leader is one who doesn’t hide behind their own glory, but instead knows that the greatest honor is watching their team win. With the right mentorship, someone can even exceed the accomplishments of their teacher. This – for a leader – is something to be proud of and celebrate. 

Keep Growing

A good leader never stops growing

There’s a old joke that goes something like this:

Two people go duck hunting. They bring along the second person’s hunting dog.

As the afternoon goes on, the first person says to the second:

“I don’t get it. Your dog used to be the best hunting dog there ever was. You could shoot a duck and he’d have it back to you before you could even blink. Today, he’s just sat around and barked. What happened?”

The second hunter replies:

“I changed his name to manager.”

Just because you’ve become a leader, that doesn’t mean that you don’t have room to still be growing. As you challenge your team to work hard, expand their horizons, and continue learning, you should be sure to be setting an example and putting what you preach into practice.

To find out more about Cydcor, check us out on Facebook, LinkedIn, Instagram, and Twitter.

We are Cydcor, a recognized leader in outsourced sales and marketing services located in Agoura Hills, California. From our humble beginnings as an independent sales company to garnering a reputation for consistently exceeding client expectations and driving outstanding revenue growth, Cydcor has been helping Fortune 500 and emerging companies achieve their customer acquisition, retention, and business goals since 1994. Cydcor takes pride in the unique combination of in-person sales, call center, and digital marketing services we offer to provide our clients with proven sales and marketing strategies that get results.

June 23, 2023

How To Grow into A New Career

just like spring plants, you can grow into a new career

As spring ends and summer begins — you can probably look outside and see the leaves growing back onto the trees. Just as nature changes with the seasons, our career and professional journey can transform, too – if you allow it to happen!

If you’re looking for a change in your career, either from unhappiness with your current job or a longing for something more fulfilling, now is a great time to do it. Just take some inspiration from the budding plants and follow this advice. 

Plant Yourself in The Right Environment

Where should you be planting your career?

A plant could thrive in one environment and die in another. Each one is unique and needs a different type of soil, amount of rain, and sunlight to grow tall and strong. 

People are much like plants in this regard. If you’re unhappy with your current job, it’s likely because it’s not the right environment for you. 

This can trip people up: it can be easy to think that it’s your fault that you aren’t growing where you are. You may see others finding great success – and wonder what’s wrong with you.

Before you dive into growing into a new career, it’s helpful to do some introspection and get to the heart of your wants and needs when it comes to work. Assessments, such as the Myers-Briggs Indicator or the 16 Personalities test, can be a useful and fun way to accomplish this.

These tests aren’t flawless – nor can any assessment perfectly capture the unique individual that is you – but they can provide new revelations about what will be the best environment for your success.

Are you extroverted? Time to find a job that involves working with new and interesting people on the daily. Do you have an analytical mind? Maybe a job that involves studying fascinating and impactful data is the right fit for you.

With these new insights into yourself, you’ll be able to find both a job and an employer that provides you with the best environment to grow. Remember, with the right soil and amount of sunlight, every plant can succeed!

Nurture Growth by Asking Questions

asking questions can grow your career

If a plant needs sunlight and water to grow – what are the nutrients we need to thrive in a new career. The answer is information!

Ask questions. This is one of the biggest pieces of advice we offer to new Cydcor employees (it applies to just about everything in life, too). 

Coming into a new career can make you feel like you don’t know enough. Everyone else around has worked their way into being an expert on their job and how systems function at the specific company. Starting out, it can be tempting to avoid asking questions, so that you don’t stand out too much as “the new guy.”

But you can’t grow until you say “I don’t know.” Get curious – about just about everything. For those looking to create healthy work relationships with their new colleges, asking questions has a great impact. 

People love to talk about themselves and what they do. When you ask questions, most people don’t think wow – how do they not know this? Instead, they’re likely thinking wow – this person is interested in me and what I do!

To go one step further, don’t just ask how to do things – ask why they’re done this way. This will teach you about the shared values and logic of the new company you’re working for and will help you problem solve in the future when you are given work that nobody else has figured out yet.

Learn To Appreciate Rain

Just as rain nurtures flowers, adversity nurtures your career’s growth

Spring is a time for beautiful flowers and baby birds to emerge, yes, but this time of year also sees its fair share of thunderstorms. 

If you’re diving into a new career, failure is unavoidable. Trying anything for the first time is challenging – this is perfectly normal and ok! 

To grow, you need to have gratitude for every hiccup, mistake, or misunderstanding that you may run into. You’re learning and each failure comes with takeaways that you can use for the rest of your life.

We’re sure budding flowers don’t always find the rain comfortable, but it’s what helps them grow the most.

Continue to ask questions and seek valuable feedback (even criticism) from your peers and supervisors alike. Most employers aren’t looking for someone who’s perfect, they’re looking for people who are coachable

When you trip up, remember that showers make way for flowers.

Keep Growing!

the journey of growth doesn’t have to end!

This advice is all useful for those growing into a new career – but they can apply to anyone! A tree can only grow so tall and certain flowers only last a season – but when it comes to your career, there are absolutely no limits to growth.

We wish you success, learning, and joy in your career journey – wherever it takes you!

To find out more about Cydcor, check us out on Facebook, LinkedIn, Instagram, and Twitter.

We are Cydcor, a recognized leader in outsourced sales and marketing services located in Agoura Hills, California. From our humble beginnings as an independent sales company to garnering a reputation for consistently exceeding client expectations and driving outstanding revenue growth, Cydcor has been helping Fortune 500 and emerging companies achieve their customer acquisition, retention, and business goals since 1994. Cydcor takes pride in the unique combination of in-person sales, call center, and digital marketing services we offer to provide our clients with proven sales and marketing strategies that get results.

June 6, 2023

Cydcor’s Philanthropy Challenge Was A Massive Success – Here Are 3 Things We Learned About Collaboration

People helping people – that’s essential to our culture as a business. But what happens when people help people help other people? Here are the results of our latest Philanthropy Challenge and powerful takeaways that will help you use collaboration to create positive change.

At Cydcor, one of the most cherished partnerships we have is with Liberty Children’s Home – an orphanage in the Central American country of Belize. Known as a sanctuary, Liberty provides love, safety, and growth to over forty children, many of whom have been previously abused, abandoned, and neglected.

To heighten our efforts to support this charity organization, we organized a Philanthropy Challenge. Kicking off at NatCon 2022, this initiative ran from September 12th, 2022 to April 30th, 2023. Independently owned and operated companies, or ICLs, from across our network, were invited to participate. 

All in all, the wide array of teams involved were able to raise over $70,000! Our team is currently working with the people at Liberty to determine how the funds can best be used to support the children.

How was this all possible? The secret was collaboration. Here are three elements we’ll continue to bring to all our future initiatives.

  1. Diversity Scales Impact

From our network of independent companies, 32 teams took on the Philanthropy Challenge. These teams came from locations across the country – and allowed this initiative to have a presence in a variety of different communities. 

If we were to go into this effort alone, we would have been limited by the reach and perspective of Cydcor. Inviting these independent teams to join us gave us new angles to consider how to maximize our efforts. This made us all the more powerful, overnight.

If you’re trying to leave a positive impact on the world, this is the first thing to consider. Who are the people that can bring another element to your initiative? What are the communities that are eager and ready to help out (if only someone would reach out to get them involved). 

It’s corny to say, but we really are stronger together!

Everyone has different talents. The Philanthropy Challenge wouldn’t have had the same impact if we didn’t get every brain in the game. We leaned on the creativity of organizers to design pins, t-shirts, organize opportunity drawings with donated prizes, and even put together a paddle raise at our last event. These creative talents aligned in collaboration with the interpersonal skills of the people who conducted outreach and raised the funds.

Whatever your talents are, there are opportunities to serve your community and beyond. The secret is to align with a diverse network of people to form a dovetail of skill sets that create the most change possible.

  1. Healthy Competition

Healthy competition, or social motivation, has been shown in research to improve attention on sustained physical effort. Inside all of us there’s a competitor (though some people take this to a whole other level). When collaborating on a charity effort, some friendly competition is a great way to keep everyone motivated and push beyond what was once thought possible.

Cydcor, in alliance with a network of ICLs, has long enjoyed a good-old-fashioned competition. Creating metrics for success, curating an exciting collection of donated prizes, and sprinkling in a healthy dose of fun is one of our team’s favorite things to do.

For this Philanthropy Challenge, the big prize is a once-in-a-lifetime opportunity, which also allows for the winners to continue to experience the joy of serving others. The top three winners will soon join Vera Quinn, our CEO, on her next trip to Belize. While there, they have the opportunity to volunteer at Liberty and meet the children the Challenge was created to serve.

Because collaboration is always the key to success, these winners will be inviting two team members to join them on this incredible journey of servant leadership.

Making it a competition created an atmosphere of growth. The success of one person would inspire another to push the envelope even further – and so on. This created a ripple effect of social motivation, making the astounding result of over $70,000 going to Liberty possible. 

  1. Inspiring Future Change

At Cydcor, we don’t believe in finish lines. So long as there are people on earth, there will be people in need of help. One day, we’ll be gone, and the next generation will be called on to provide support, service, and love to those in need.

With collaboration, we ensure that there will always be people ready, eager, and empowered to help people, because we create a movement that’s bigger than just us.

The success of the Philanthropy Challenge doesn’t just lie in Cydcor’s efforts, but also in those of the ICLs and the communities that they live and work in. 

We’re committed to planning out even more ways to continue our support of Liberty Children’s Home, in addition to many more future initiatives that create positive impact in our community and beyond.

Collaboration will continue to be our greatest tool in accomplishing all this!

To learn more about the incredible work happening at Liberty Children’s Home, visit their website.

To find out more about Cydcor, check us out on Facebook, LinkedIn, Instagram, and Twitter.

We are Cydcor, a recognized leader in outsourced sales and marketing services located in Agoura Hills, California. From our humble beginnings as an independent sales company to garnering a reputation for consistently exceeding client expectations and driving outstanding revenue growth, Cydcor has been helping Fortune 500 and emerging companies achieve their customer acquisition, retention, and business goals since 1994. Cydcor takes pride in the unique combination of in-person sales, call center, and digital marketing services we offer to provide our clients with proven sales and marketing strategies that get results.

May 2, 2023

How To Grow in Your Current Career

Growing in your career

At Cydcor, we believe in constant growth – and we hope you do, too! In our last blog, we explored how to grow into a new career. Now, we’re going to focus on what to do when you’re established in your career and want to continue improving.

It’s not all about fancy job titles and bigger paychecks (though we’d be lying if we didn’t say these are great perks to growth). Building on what you’re already accomplishing in the workplace will increase your impact, open up new opportunities, and lead to a more fulfilling life. 

Let’s keep growing!

Get Ready

Taking care of your current responsibilities is key to growth

First things first: growth comes to those who can manage it. Improving your position at work means taking on new (and larger) responsibilities. If you aren’t handling your current tasks with excellence – are you really able to take on more?

You can dream of that raise or promotion, but if there are areas to improve in your current role, your current role won’t be improving either. 

If you can handle the little things, you will prove trustworthy for bigger responsibilities. So take pride in your current role – because it can build into something awesome!

Before you move to grow in your career, take stock. How could you improve what you’re already doing? In order to move up, you’ll need to step out of your comfort zone, encounter challenges, and put in some hard work. This can start today – so get to it!

Aligning Visions

Aligning visions with others will help you reach your career goals

As we discussed in our last blog, most people are thrilled to share what they know with others. If you’re aiming to grow in your career – the best thing to do is pick the brains of those who are accomplishing what you seek to achieve. 

Start forging relationships with people at various levels of your company. It doesn’t just have to be the CEO, even the person who’s only slightly ahead of you in the process of growth has something to teach you.

Use this insight to start creating a plan for yourself. Looking at the top brass of your company, what do you think that your final goal can be? Learning from your coworker that just got a promotion, what are the steps you can start making today to get there?

Taking the experience of others and complementing it with your unique goals for life, you can come up with a vision for how you see your career going.

Having a clear vision is powerful in its own right, but everything is stronger together. The next question to ask: how can you align your vision with that of your company and your coworkers (who have their own dreams, too)?

Collaboration is one of humanity’s greatest tools, so think on the many ways your growth can impact and accelerate the improvement of your surrounding environment. With aligned goals, you will become someone that your work family can depend on. When you invest in the visions of others, they’ll be inspired to respond in kind.
Growth is not a zero-sum game. This is the philosophy that has helped Cydcor grow into what it is today – and it will help your career journey, too!

Be Proactive

Taking initiative is key to growing in your career

As we’ve previously mentioned, improving your position at work means taking on more responsibilities. Many of us fall into the trap of sitting around and waiting for that to happen. The people who grow the quickest are those who proactively seek out opportunities to expand their role. 

Saying things like “that’s not my responsibility” or “that’s not in my job description” won’t lead to growth. To move forward in your career, you have to be looking for ways to constantly be expanding your job description – not allowing your current role to box you in.

Look around – everyone could use a hand. Whether it’s being ready to fill in when someone is away or indisposed, or it’s coming up with a solution to a problem that your office has deemed unfixable, there are always ways to proactively grow.

In helping others, you will help yourself. Opportunities are always available – but only to those who are ready and eager to take them on.

Lead

Career growth often results in leadership

The idea of taking the lead can be scary – but you can’t keep growing in your career until you’re ready to lead those who are in your current position. That’s why it’s important to start fostering this skill now. 

Leadership skill doesn’t come from a fancy title or a promotion. It comes from humility, a willingness to share what you’ve learned, and from taking accountability for now just your work, but the work of those around you. 

For more on this topic, stay tuned for our next blog! 

In the meantime, we encourage you to continue seeking growth in your career, finding new ways to build on what you’ve already accomplished. The future will be bright – and it’s you who will be shining!


To find out more about Cydcor, check us out on Facebook, LinkedIn, Instagram, and Twitter.

We are Cydcor, a recognized leader in outsourced sales and marketing services located in Agoura Hills, California. From our humble beginnings as an independent sales company to garnering a reputation for consistently exceeding client expectations and driving outstanding revenue growth, Cydcor has been helping Fortune 500 and emerging companies achieve their customer acquisition, retention, and business goals since 1994. Cydcor takes pride in the unique combination of in-person sales, call center, and digital marketing services we offer to provide our clients with proven sales and marketing strategies that get results.

March 24, 2023

How To Have A Career That Leaves A Positive Impact

What do you want the impact of your life to be? We would all like to leave the world a better place – so how can we use our careers to make a positive difference?

This may at first be a difficult question to answer. We can often think of our careers as separate from the legacy we’re leaving behind. But with the right mindset and approach to living out your values, you can find your place on a team that aligns with your mission to better your family, community, and world.

It’s 2023. Our world faces many challenges, from climate change to poverty. With so much work to be done to leave a better world behind, our careers must play a role in how we act out our higher values. 

This isn’t just the right thing to do – this will enrich your life and help you reach your goals. When motivated by a mission bigger than yourself, you can experience a life of fulfillment, hold the joy of generosity, and form deeper connections with the community and world that surrounds you.

So, what does a career with positive impact look like? Let’s explore.

Offering Something Better

Most careers revolve around bringing a product, service, or solution to people who need it. Therein lies the first way that you can build a meaningful career that serves as a net benefit. If you can take pride in what you are offering clients and customers and the business that you work for, you’re on the right track.

For the entrepreneurs reading who either have or are soon to start their own businesses, thinking about what you offer is critical. Remember, sales is about leading people to the things that they need, so the best success comes when your first mission is to enrich the lives of your customer or client base.

As an example, we can develop the best methods for clean energy, but if there’s no business set up around making it available to people, it cannot have any impact. We tend to think that creating positive change is a job best left for charities, missionaries, and the like – but when we look at doing good in this light, we see that every career can have a positive impact.

Whether you’re in sales, marketing, accounting, or anything else, by aligning with brands that are bringing products and services that better the planet, your career can have a positive impact!

Philanthropy

Success in your career means that you will find more opportunities to give back. Whatever you do, there are always ways that you can share the wealth of your hard work with others. 

This is something that we at Cydcor hold very dear to us. We believe that you can make a career out of caring and we continue to discover philanthropic efforts that allow us to impact both our community and the world at-large.

In a past partnership, we were able to raise nearly $1 million to offer free cleft-lip and cleft palate surgeries to children in underserved regions across the globe. These are life-changing operations, which brought healing to nearly 4,000 smiles. 

As of this blog, we are currently working with Liberty Children’s home, a Belize-based orphanage.

In addition, our Neighborhood Leader Program helps the independent sales companies in our network direct their passion and talents towards great causes in their local communities.

Philanthropy offers you many ways to take the gifts that your career has grown and share them with those who need a helping hand. This can help you find fulfillment and leave a meaningful legacy.

Supporting Your Family

We’d do anything for our families. That’s why it’s important to consider the people in your life when creating a career of positive impact. 

Building wealth that brings comfort, opportunity, and wellbeing for your spouse, children, and other dependents is likely a major reason why you show up to work. We want to provide for the ones we love. Keeping this at the forefront of your values is a surefire way to unlock motivation on even the most difficult of days.

But it’s not just wealth most people want to give their family and friends. Time is the most valuable thing of all! When building a career of positive change and fulfillment, remember to leave space for you to enjoy quality time with those who matter most.

Teach Others

Once you’ve found a way to offer something better, get involved with philanthropy, and support your family, what’s next? The positive impact your career can have does not stop there!

With a fulfilling and meaningful career established, next comes the beautiful opportunity to pass your knowledge, experience, and wisdom onto others – so that they too can create an impactful legacy through the work that they accomplish.

When you teach others, your positive impact multiplies. Knowing that the people you teach will then build on that knowledge and teach others – well, there’s no better or easier way to change the world than that!

Whether you’re just starting out your career, or are simply looking for something more, take some time to intentionally think about the legacy you can leave behind.

Let’s all commit to careers of positive impact!


To find out more about Cydcor, check us out on Facebook, LinkedIn, Instagram, and Twitter.

We are Cydcor, the recognized leader in outsourced sales and marketing services located in Agoura Hills, California. From our humble beginnings as an independent sales company to garnering a reputation for consistently exceeding client expectations and driving outstanding revenue growth, Cydcor has been helping Fortune 500 and emerging companies achieve their customer acquisition, retention, and business goals since 1994. Cydcor takes pride in the unique combination of in-person sales, call center, and digital marketing services we offer to provide our clients with proven sales and marketing strategies that get results.

December 9, 2020

The Best Sales Approaches for 3 Types of Customers

All customers are unique with different interests, priorities, and points of view. To engage customers and build rapport effectively, you must understand and appeal to what’s most important to them and adjust your sales approach accordingly.All customers are unique with different interests, priorities, and points of view. To engage customers and build rapport effectively, you must understand and appeal to what’s most important to them and adjust your sales approach accordingly.CLICK TO TWEET

Here are the best sales approaches for three types of customers in the B2B, retail, and residential channels.

How to sell successfully to B2B customers

Busy businesspeople don’t have time for a lengthy or complicated sales process that takes their attention away from running their businesses. In some cases, the people with whom you’re meeting may need to consult with other stakeholders. Be informative, not pushy as you guide them through the buying process — answering questions, addressing concerns, adapting to their pace, and arming them with the right information to make a decision. You’ll earn their trust and their business by serving as a strategic consultant who offers high-impact solutions, rather than as just another salesperson who’s pitching products and services. The key to a winning sales approach with B2B customers is demonstrating the ways your solutions can drive results and add value to their business such as:

  • Money and time savings
  • Improved customer experience
  • Greater efficiency and productivity
  • Features to help them run their business better
  • Services to help them get more done without hiring more staff

Retail customers often go to the store to do something specific, so you may be interrupting their task when you approach them about an unrelated product or service. For these types of customers, rapport and positive energy are most important.CLICK TO TWEET

How to sell successfully to retail customers

Retail customers often go to the store to do something specific, so you may be interrupting their task when you approach them about an unrelated product or service. For these types of customers, rapport and positive energy are important to make the interaction as pleasant as possible. Be friendly and initiate a conversation quickly and effectively. If you have to, help them find what they’re looking for first, so they can focus on your message. Once you have their attention, ask the right questions, address any concerns, and present customized solutions that meet their needs. Also, remember you’re representing both the product or service brand and the store brand, so your professional demeanor should enhance their reputations. A successful retail sales approach is about making the shopping experience enjoyable, so keep the following in mind:

  • Find the right time to initiate conversations with retail customers and speak and act at their pace.
  • Understand that busy shoppers have other priorities, so be helpful, build rapport, actively listen, and tailor your message and tone accordingly.
  • Maintain positive body language to exude confidence, friendliness, openness, and trustworthiness.
  • Pay attention to customers’ nonverbal cues and respond in kind to put them at ease and show you’re engaged and focused on them.

How to sell successfully to residential customers                                                                       

Many residential customers may be familiar with your product or service but lack the information, initiative or incentive to take action. The door-to-door sales approach is an effective way of reaching these customers who haven’t responded to mainstream marketing efforts. When approaching people at home, respect their personal space, be genuine and trustworthy, actively listen, and make an emotional connection. Their decision is as much about emotion and brand appeal as it is about value, so show that you truly care about helping them and their family — not just making a sale. Through face-to-face communication, you can respond to questions, educate them on their options, and share the compelling benefits of your product or service. Ultimately, your role is to personalize their buying experience and present a solution that answers these fundamental questions:

  • How well does it meet their needs?
  • Why will their spouse or partner love it?
  • Why will their kids be happier?
  • How can it make their own lives better?

Using these sales approaches, you can create positive buying and brand experiences tailored to the unique needs of different types of customers in the B2B, retail, and residential channels. When done right, face-to-face interactions can help attract, delight and retain customers who feel heard, valued, and well-served — boosting not only sales, but also brand loyalty.

To find out more about Cydcor, check us out on FacebookLinkedInInstagram, and Twitter.

We are Cydcor, the recognized leader in outsourced sales and marketing services located in Agoura Hills, California. From our humble beginnings as an independent sales company to garnering a reputation for consistently exceeding client expectations and driving outstanding revenue growth, Cydcor has been helping Fortune 500 and emerging companies achieve their customer acquisition, retention, and business goals since 1994. Cydcor takes pride in the unique combination of in-person sales, call center, and digital marketing services we offer to provide our clients with proven sales and marketing strategies that get results.