Jessica Pope

Manager, Service Innovation

Music Lover, Adventurer, Voracious Learner
What do you do at Cydcor?

I manage the Service Innovation team. The Service Innovation team is focused on providing amazing service to the field and is the single point of contact for technical and operational support. If we can’t fix the issue ourselves, we will collaborate across departments to find a solution. As the manager of the department, I have the great privilege to support my team to reach their goals and help foster their development path.

What makes Cydcor Special?

The people. Everyone here at Cydcor genuinely cares about each other and wants to help others succeed.

Jessica and Cydcor colleagues Agnes Konopka and Olivia Varvais visit Puerto Vallarta after winning a trip there through a Cydcor competition.

How has working at Cydcor helped you grow?

Cydcor is full of amazing coaches and everyone is always willing to help you reach your full potential. I have been trusted with new challenges and opportunities beyond what I thought I could ever achieve. The leadership team here at Cydcor believes that everyone can meet their full potential if they put in the work, and I have seen this value demonstrated throughout my career here.

What is your favorite part of working at Cydcor?

The opportunity for growth is my favorite part about Cydcor. If you work hard, anything is possible for your career path. I started out entry level in the Compliance Department and worked with my manager to develop the skills I needed to become supervisor of the department. With her help and hard work, I was able to reach this goal. From there, I was given the opportunity to help start a new department called Service Innovation from scratch, along with the department director. After building the new Service team, I was promoted to manage the department. At Cydcor the sky is the limit!

Jessica with her sister on a hike in Multnomah Falls in Portland, Oregon.

What do you love about the business?

One of Cydcor’s core values is development of their people. This value is evident by the time managers spend with their people. We have scheduled personal development planning meetings with our managers every month, but all managers I have ever had here are always available and we talk daily. I speak with members of our executive team every day, and they genuinely care about my personal and professional growth.