acquire more customers! increase customer value! retain more business!
“The team, the team, the team!”
I work as a National Account Manager on the campaign team for a major VoIP provider. I work with the Senior National Account Manager to help manage the campaign and deliver stellar results on behalf of our client.
The reason I joined when I was an intern, and why I returned full-time, was the incredible people I work with. I held two separate internships for Cydcor in different departments, before I became a full-time employee. Having worked in multiple departments, I feel lucky to have collaborated with many different people in varying roles.
My work interacting with the independent sales teams has helped me grow and gain a better understanding of our business. I worked on a business-to-business pilot program, and I am currently working in the field to provide support to our independent business owners and their sales teams. To be of service to the sales representatives, I needed to understand what they are faced with on a daily basis, and the best way to do that was to try it myself. At first, I was uncomfortable going from business to business pitching products and services to people that I have never met. However, learning the systems and working through a lot of rejection has helped me grow.
One of my favorite parts of working at Cydcor is the focus on personal development. From team building activities to weekly one-on-ones, I am constantly pushed to be better. I rarely have to reach out for help, because it is constantly offered. And when I do reach out to someone, they usually stop what they are doing and help me in any way they can – that says a lot about the type of people in our office.
I love the culture and environment of the business. It attracts competitive people, and we all make the people around us better. My colleagues and I challenge each other on a daily basis. This drive to push our boundaries and grow carries into everything we do, from our day-to-day work, to Operation Smile fundraising, to team activities.