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PRLog (Press Release) - Mar. 30, 2010 - WESTLAKE VILLAGE, Calif. (March 9, 2010) – Cydcor recently collected 50 pounds of trash and other debris when participating with Heal the Bay, an organization dedicated to making a difference in the quality of the Southern California coast. Cydcor was also the first corporate volunteer group of 2010 for Heal the Bay.
Eighty Cydcor team members combed Zuma Beach for items including small pieces of plastic, Styrofoam, bottle caps, and other litter, banding together as a group to tackle the shoreline waste. In addition to Heal the Bay, Cydcor made a monetary donation to the organization, demonstrating the company’s commitment to community philanthropy.
“We are excited to partner with local businesses like Cydcor,” said Natalie Burdick, Heal the Bay’s constituent development manager. “Their connection to the ocean and commitment to protecting it are important for building greater awareness and generating funds to support our efforts to make Southern California coastal waters and watersheds safe, healthy, and clean.”
As an example of Cydcor’s community involvement, Cydcor recently donated 27 large boxes of items, ranging from food snacks and toiletries to entertainment, to American soldiers through Any Soldier, Inc., an organization that helps nearly 100,000 American soldiers in all branches of the military receive letters and packages from home.
In previous years, Cydcor hosted a toy drive to benefit Children’s Hospital in Los Angeles during its annual corporate kick-off meeting. Cydcor also donated groceries and hygiene products to a Manna-sponsored food drive and helped more than 500 Sylmar families who lost their homes in the Sayre fire.
“We’re committed to making an impact on local organizations that have helped so many people in our community,” said Vera Quinn, senior vice president of operations. “Our team’s dedication, perseverance, and desire to succeed are key drivers in our business. I’m extremely proud of the Cydcor team and what we continually accomplish.”
“Volunteering for Heal the Bay was a fun and meaningful experience. It’s rewarding to know that through our teamwork we contributed to larger cause to preserve marine life,” said Austin Waggener, data management leader. “I feel very privileged to be part of an organization like Cydcor that has a passion for our environment and places emphasis on giving back to the community.”
About Heal the Bay
Heal the Bay is a nonprofit environmental organization dedicated to making Southern California coastal waters and watersheds, including Santa Monica Bay, safe, healthy and clean. The organization uses research, education, community action and advocacy to pursue its mission
Cydcor, Inc., is the leading provider of outsourced, face-to-face sales teams to a diverse client base of companies in a range of industries, including telecommunications, office products, retail energy, and financial services. Cydcor works with a network of independently owned corporate licensee (ICL) Cydcor sales offices providing clients with access to more than 2,700 sales professionals and nearly 200 offices in North America. The privately held company is based in Westlake Village, California. For more information about Cydcor, log on to www.cydcor.com.
Through its Cydcor community relations program, Cydcor, the leading provider of outsourced, face-to-face sales teams, has donated 27 boxes of items, ranging from food snacks and toiletries to entertainment, to American soldiers through Any Soldier, Inc., an organization that helps nearly 100,000 American soldiers in all branches of the military receive letters and packages from home.
Cydcor community outreach and volunteerism is a key part of the company’s culture, and the donation to the troops represents the Cydcor’s goal of helping service people who are not able to be with families this holiday season.
The Cydcor community has donated to other charitable organizations in previous years, such as Children’s Hospital in Los Angeles and Casa Pacifica in Camarillo, California. To support its network of independent sales offices, the company also supports Cydcor offices in their community outreach programs. Cydcor also launched the Neighborhood Leader program in early 2009, which highlights volunteer efforts to charitable organizations around the United States. To date, Cydcor has supported 15 organizations, with more than 220 sales representatives participating and donating more than 200 hours.
“Our troops are making sacrifices for all of us and we felt it was very important to help them as much as we could,” said Gary Polson, chief executive officer of Cydcor. “We’re happy to be able to provide them with items they need to make life a little easier – our wish is that the Cydcor community could help each and every soldier who is giving their time to our country.”
Cydcor team members support Cydcor’s community relations efforts and took an enormous interest in donating to Any Soldier, adding items to the dozens of boxes at the company’s Westlake Village, CA location. Happy to “fill” the boxes, they were excited to put the packages together and get them quickly off to the troops.
On AnySoldier.com, e-mails are featured from military personnel regarding the type of support needed in the field – including letters, packages, toiletries, food, newspapers, and magazines. Donors – like Cydcor – address their letters and packages to the writer’s name, but also add the words “ATTN: Any Soldier” on the second line. The writer shares the mail with fellow servicemen and women. If there is “Any Soldier” not receiving a lot of mail from home, that soldier will be the first person to receive the letter.
“During the holidays, people become reflective, and our ability to be here with our families enjoying the comforts of home while our country’s soldiers are away from theirs resonated with the Cydcor community of team members. We want to do everything we can to ensure that they have a memorable holiday season,” said Vera Quinn, senior vice president of operations at Cydcor. “We’re proud to have had the opportunity to make a difference in the lives of these soldiers.”
About Any Soldier Inc.
Any Soldier Inc. helps nearly 100,000 American soldiers in all branches of the military, both active duty and reservists, and has become one of the leading efforts in making sure the men and women who have been deployed for the war are cared for, via letters and packages from “home.” For more information, visit www.AnySoldier.com.
For the first time, Cydcor, the leading provider of outsourced, face-to-face sales teams, earned top honors overall for Sales and Marketing Outsourcing in Brown-Wilson Group/Datamonitor “The Black Book of Outsourcing’’ 2009 annual survey. Among other elite vendor and performance ranking honors, Cydcor earned the survey’s highest overall client satisfaction, ranking at 93 percent.
Cydcor placed first in 9 of 18 key performance indicators evaluated as part of the annual survey. In four “vendor function’’ categories, Cydcor earned top honors in two categories: 1) sales team outsourcing and 2) sales support service. The Cydcor team captured first place in “key performance’’ rankings, including vendor overall preference, training, trust, deployment and outsourcing implementation, integration and interfaces, reliability, data and security backup services, support and customer care, and best of breed technology and process improvement.
“We are thrilled to receive our industry’s highest marks in the Brown-Wilson survey, which underscores all the reasons why our clients choose Cydcor sales and value the results we deliver on their behalf,” said Gary Polson, chief executive officer of Cydcor. “The Black Book research survey is a true testament to the quality of work and services the independent Cydcor offices and our top sales professionals provide.”
“Cydcor’s proficiency in outsourced sales delivers leading turnkey solutions and enables consistently predictable and profitable results, as highly praised by multichannel clients,” adds Doug Brown, Managing Partner of Brown-Wilson Group, “Cydcor has earned the distinction of being the most respected sales outsourcing company in the world.”
Each year, the Brown-Wilson Group, a Datamonitor company, undertakes its annual survey of SMO clients in various industries to benchmark and rank vendor performance. The research results are recognized as the most extensive and representative perception study of outsourcing vendors, validated by more than 26,000 respondents from service users around the globe. “Our clients are everything, and these findings validate the premium we place at Cydcor on those standards that matter to them – professionalism, trust, reliability, client service and results,” said Polson.
Cydcor, the leading provider of outsourced, face-to-face sales teams, celebrates its support of a dozen charities and more than 200 hours of volunteer work through Neighborhood Leaders, an internal program available to Cydcor sales offices. The program is designed to assist Cydcor sales offices in supporting their communities through charity and volunteer work.
Cydcor’s network of nearly 200 independent sales offices located across the United States and Canada are given financial sponsorships and encouraged to donate their time and talent to non-profit, charitable organizations in their communities. Cydcor will match the office’s contribution up to $250 and will provide up to $250 more to reimburse for transportation and meals that are in support of the volunteer effort. Each independent office is eligible to take advantage of Cydcor’s Neighborhood Leaders Program once annually.
“We’re proud of the Cydcor community relations program success, and we want to continue to support the important efforts put forth by our sales offices,” said Gary Polson, chief executive officer of Cydcor. “Cydcor believes it’s imperative to not only support the communities in which we live and work, but also to support those communities in which the Cydcor sales offices thrive.”
Organizations helped through Cydcor’s community relations program are: Massachusetts Special Olympics, Miami and Ohio Habitat for Humanity, Project Bread in Mass, Boys & Girls Club of Venice Beach, Muscular Dystrophy Association, American Cancer Society, Multiple Sclerosis Society, March of Dimes, Corazon a Corazon (in NYC), Philabundance (NJ Food Bank), and Cattyshack Ranch Wildlife Sanctuary.
“We are dedicated to supporting team members and Cydcor sales offices in their charitable ventures and igniting interest in volunteerism, whether it’s financial or a donation of time,” said Jim Majeski, President of Cydcor. “Our goal is that this philanthropic spirit will continue to be instilled in our team members and becomes ingrained in our culture. It is simply the right thing to do.”
Cydcor was named among the “Best Places to Work” by the San Fernando Valley Business Journal for the second year in a row and ranked #14 for area mid-sized companies.
The Business Journal and Best Companies Group worked together to identify and recognize area companies like Cydcor with a strong commitment to workplace excellence. Both publicly and privately held organizations were selected based on benefits, corporate philanthropy, policies, work-life balance, internal working conditions, local management, camaraderie and support of employees’ personal growth. Selections were based on company surveys and employee comments.
“Cydcor is a company that values hard work on our clients’ behalf, but also a company that rewards our employees and contributes to our community,” said Gary Polson, chief executive officer of Cydcor. “We’re proud Cydcor has been recognized as one of the area’s Best Places to Work once again.”
Cydcor was specifically recognized for a supportive work environment and culture, open communication, quality and commitment of management and benefits. Cydcor team members are eligible for benefits in the month following their hire date. Beginning in their first year, each Cydcor employee receives 15 days of sick and vacation time. Team members can also occasionally arrange to work from home. Cydcor provides an Employee Assistance Program (EAP), including mental health counseling and referrals, wellness and smoking cessation programs.
In order to maintain open communication between company leaders and team members, Cydcor’s office culture includes a suggestion box, open-door policy, employee surveys and organizational newsletters.
The company culture is guided by a distinct set of highly valued behaviors. “Our values aren’t just words on paper. They are well thought out actions that represent who we are and what we do for our clients,” said Vera Quinn, senior vice president of Operations. “Cydcor team members are rewarded monthly for exhibiting the Behaviors We Value, encouraging that these values live on in our daily interactions.”
The company kicked off 2009 with brand-new Cydcor offices in Westlake Village, Calif. Approximately 100 Los Angeles area employees moved into Conejo Valley’s Westlake Park Place, a new 27-acre campus style office development. Occupying the entire 4th floor with 20,000 square feet, the Cydcor office’s new space is almost twice the size of its current location, which the company occupied for the past seven years.
Cydcor also puts a large emphasis on corporate philanthropy in Cydcor’s community. This past year, the Cydcor hosted Business Building Blocks, a weekend filled with philanthropic and training activities with the Boys & Girls Club of Venice for soon-to-be office owners. Cydcor also hosted a toy drive to benefit Childrens Hospital Los Angeles during its annual corporate kick-off meeting. Last fall, Cydcor donated groceries and hygiene products to a Manna-sponsored food drive and helped more than 500 Sylmar families who lost their homes in the Sayre fire. Last spring, the Cydcor joined the ranks of Ventura county businesses for some friendly competition during the 2009 Ventura Corporate Games. Cydcor kicked off its participation by lending a hand (and a shovel) at one of the group’s community service events – the Harbor Wetlands Restoration Project.
Cydcor announced that the company has been selected as one of the “Best Places to Work in the San Fernando Valley” by the San Fernando Valley Business Journal for the second year in a row.
Cydcor was one of 30 employers selected out of 75 registered to participate in this year’s competition and was judged based on employee satisfaction, benefits, internal working conditions, and the quality of local management.
“We’re excited and honored that Cydcor was chosen for this prestigious recognition,” said Gary Polson, chief executive officer of Cydcor. “We strive to provide an atmosphere where our team members feel totally engaged, energized, and have the ability to unleash their passion and brainpower. They are the backbone of our business and we are beyond appreciative for the hard work, ideas, and results they produce daily.”
Cydcor has been in operation since 1994 and provides top-tier programs and services to its team members. These include:
Special emphasis on volunteerism. The company offers every team member a paid “volunteer day,” giving them the opportunity to volunteer at the organization of their choice.
Yearly participation in the Ventura County Corporate games. In early 2009, the company participated in the Harbor Wetlands Restoration Project, where they were one of the first to assist in the creation of the Ventura Harbor Ecological Reserve.
An opportunity to have lunch with the CEO. Team members, chosen at random, are selected to have lunch with the CEO and a select few colleagues every month.
Online learning opportunities and training. All team members have access to a variety of online learning opportunities and training, available at any time from the convenience of their PCs.
Focus on professional development. Franklin Covey time management system training is provided to all new hires as well as all-team training in a variety of individual and management development methodologies, working with companies such as the Ken Blanchard Companies and Covey.
Competitive health care benefits. This includes the option to select from several HMO and PPO plans. An employee assistance program, competitive 401K, and paid flex day are also available to all team members.
A dynamic and employee-focused atmosphere. Monthly staff meetings are held to update all team members on the status of the company.
Cydcor, along with the other winning companies, will be recognized at an award reception on August 19 at the Sheraton Universal Hotel in Universal City. At the reception, the rankings of the 30 companies, grouped by totally number of employees, will be unveiled. Cydcor will also be included in the August 2009 special edition of the San Fernando Valley Business Journal, which will profile the companies selected.
In early June, Cydcor, the leading provider of outsourced, face-to-face sales teams, sent company leaders and owners of each independently-owned sales office to the Arizona Grand Resort in Phoenix, Arizona. The Cydcor sponsored retreat, R&R Weekend, comprised a blend of business, social functions, entertainment and relaxation for business attendees and their friends and family members.
“Cydcor designed this weekend as a thank you for all the hard work and dedication of the owners of Cydcor’s network of independent sales offices, field executives and selected Cydcor corporate office team members,” said Gary Polson, chief executive officer of Cydcor.
The approximately 550 attendees enjoyed a Consultant’s Invitational VIP reception, a general session and organizational lunch meetings, a pool-side themed dinner, lounging by the impressive pool, floating in the lazy river, and exhilarating fun on the resort’s water park slides. The weekend concluded with attendees “getting into the groove” for a Cydcor-style 1980’s themed dinner party. Randomly selected teams competed for top honors in “Family Feud – 80’s style” and the winning five person team split a cash prize of $1,000.
A highlight of the Cydcor weekend event was the second annual five-on-five basketball tournament, organized as a challenge between various Cydcor’s network of independent corporate licensee (ICL) sales offices as well as an opportunity to raise money for a charitable donation. The ICLs raised a total of $1,100, with Cydcor matching the amount—providing a total donation of $2,200.
This year, the money raised was donated to the owner of one of Cydcor’s independent sales offices whose infant daughter was born with Congenital Heart Disease called Hypo Plastic Left Heart Syndrome. The donation will be used to assist with medical expenses that have been accrued while treating her condition.
“We are a business that values giving back to the people we work with, and we are especially happy that we can assist a family we know personally and care deeply about. Because the sales offices do so much for Cydcor, we’re happy to give back to them through this weekend of R&R,” said Jim Majeski, president of Cydcor.
For the first time Cydcor joined the ranks of Ventura county businesses for some friendly competition during the 2009 Ventura Corporate Games this spring. The company kicked off its participation by lending a hand (and a shovel) at one of the group’s community service events – the Harbor Wetlands Restoration Project.
More than 60 business entities in Ventura and Santa Barbara Counties join together every spring to compete in the Corporate Games hosted by the City of Ventura. Last year, nearly 10,000 employees competed against each other and took part in community service events. Each company earns points based on how teams do in each event – with 30 events in 30 days.
“This competition is similar to Cydcor’s own culture,” said Vera Quinn, senior vice president of operations for Cydcor. “Creating a strong sense of unity and teamwork among fellow employees is important to our business’ core and we’re happy to share the experience with other companies in our community.”
As one of the first to assist in the creation of the Ventura Harbor Ecological Reserve, Cydcor team members, their friends and family members, removed invasive non-native plants in order to restore the spot to its natural state and began to clear an entry pathway to the reserve – a place that will soon be designated a scenic area along the coastline. This promotes nesting for migratory birds that have trouble nesting in the current environment.
“It’s a pleasure that Cydcor joined this year’s Corporate Games and we look forward to future years of fun and networking,” said Rosie Ornelas, Volunteer Coordinator for the City of Ventura. “We do our best to bring the community together – not only for old-fashioned fun and competition, but for a common cause.”
For the seventh consecutive year, Cydcor, the leading provider of outsourced, face-to-face sales teams earned AT&T’s top honors for sales performance results as a 2009 Solution Provider Champion. The award recognizes Cydcor’s sales professionals who go above and beyond to generate national business sales for AT&T’s consumer, retail and business-to-business campaigns.
“We’re pleased to accept this award on behalf of Cydcor’s ambitious team members who provide top-notch sales solutions for our valued clients,” said Jim Majeski, Cydcor President. “AT&T’s recognition acknowledges our commitment to excellence, high performance and outstanding customer service that fuels client growth.”
AT&T’s Solution Provider Champions drive positive business results and extend clients’ sales reach through successful solutions and technical expertise. Cydcor’s success results from its talented sales network that operates offices across the United States. Each salesperson is dedicated to one client at a time, ensuring products are accurately and effectively represented.
Cydcor hosted a toy drive to benefit the Children's Hospital Los Angeles during its annual corporate kick-off meeting.
About 70 participating Cydcor team members were given $50 each to create warm and fuzzy companions at Thousand Oaks’ Build-A-Bear and then deliver them to chronically and critically ill pediatric patients at the hospital. With the help and generosity of Build-A-Bear’s 10 percent discount, Cydcor was able to donate $3,000 in furry friends.
“As uncertainty looms throughout the country, Cydcor is thrilled to kick off 2009 with this positive team-building event,” said Gary Polson, chief executive officer of Cydcor. “We’re grateful we’re able to both give back to local business and brighten the day of a sick child as we continue to create a company culture of giving back to the communities in which we thrive.”
Childrens Hospital Los Angeles distributes approximately 500 toys a week. Children receive toys after a week-long hospital stay, when they’re preparing for a painful procedure or operation, have a birthday or simply don’t have toys from home.
“As a diversionary and a therapeutic approach, toys play an important part in enhancing the well being of hospitalized children,” said Wendi Kellaris, Manager – Volunteer Resources of Childrens Hospital Los Angeles. “Cydcor’s efforts are greatly appreciated and provide our patients a positive experience that is so vital to their recovery.”
About Childrens Hospital Los Angeles
Founded in 1901, Childrens Hospital Los Angeles has treated the most seriously ill and injured children in Los Angeles for more than a century, and it is recognized throughout the country and around the world for its leadership in pediatric and adolescent health. Childrens Hospital is one of America’s premier teaching hospitals, affiliated with the Keck School of Medicine of the University of Southern California since 1932. It is a national leader in pediatric research. For more information, visit www.childrenshospitalLA.org.
Cydcor, the leading provider of outsourced, face-to-face sales teams, announced today that the company ended 2008 strong and optimistic for 2009. In the past year, Cydcor celebrated two distinguished awards, client retention and acquisition, active philanthropic programs and a brand-new headquarters as the company prepares for continued expansion.
“We are incredibly proud of what Cydcor has accomplished this year,” said Gary Polson, chief executive officer of Cydcor. “We’ve increased our sales force and diversified our client base; and in 2009, we’ll continue to be able to offer our clients a unique opportunity to grow their businesses in this difficult economy.”
Through its 200 independent sales offices in 36 states and Canadian provinces, Cydcor’s made millions of face-to-face sales calls on behalf of its clients, factoring into one of the company’s best-years in terms of sales generated for its clients, which include at&t, Verizon, Quill, Intuit, and Pinnacle Security.
Early this year, Cydcor moved into Conejo Valley’s Westlake Park Place, a new 27-acre campus style office development. Occupying the entire 4th floor with nearly 20,000 square feet, Cydcor’s new space is almost twice the size of its past headquarters.
For the 7th year in a row, the company has earned at&t’s top honors for sales performance results. at&t’s 1st Place Solution Provider Excellence 2008 Diamond Award celebrates Cydcor and its independently-owned corporate licensees (ICLs) serving at&t consumer, retail and business-to-business campaigns.
“We thank our loyal clients and customers for their continued trust,” Polson said. “Cydcor is proud to be a growing business, especially in this difficult economy. In 2009 and beyond, our dedicated team will continue to deliver top-notch results for our clients.”
In 2008, Cydcor was named among the “Best Places to Work” by the San Fernando Valley Business Journal and ranked #10 for area mid-sized companies. The Business Journal recognized area companies with a strong commitment to workplace excellence based on benefits, corporate philanthropy, policies, work-life balance, camaraderie and support of employees’ personal growth.
Cydcor believes in the rewards that follow hard work and dedication by its employees and this summer, Cydcor sent company leaders and owners of each independently-owned corporate licensee (ICL) to the Grand Bahama Island. The Cydcor sponsored retreat, R&R Owners’ Weekend, comprised a blend of business, social functions, entertainment and relaxation at the Westin Our Lucaya.
The company hosted Business Building Blocks, a weekend filled with philanthropic and training activities for soon-to-be office owners and chose to sponsor the Boys & Girls Club of Venice. As part of the weekend, Cydcor team members and executives volunteered at the annual Westside Champion of Youth Dinner & Auction, an annual fundraising event. The dinner was a great success, exceeding last year’s earnings and raising $150,000 for the cause.
Cydcor continued to promote corporate philanthropy in 2008. The company launched Cydcor Cares’ Volunteer Day and Neighborhood Leaders Program, both of which are internal programs to encourage team members to become more involved in their local communities and volunteer their time to charity, occasionally during work hours. Cydcor and its employees made a donation and sent supplies to the Andinet International School in Ethiopia, where a past employee taught art and English to impoverished children. Cydcor employees also donated 26 bags of groceries and hygiene products to a Manna-sponsored food drive this fall. Amid an economic downturn that has contributed to rising need, many local food banks are seeing heavier demand during the non-holiday season.
This fall, Cydcor Team members opened their hearts and wallets to help more than 500 Sylmar families who lost their homes in the San Fernando Valley, one of the hardest hit communities. In just one week, Cydcor collected more than 50 bags and boxes of clothes, shoes, bedding, towels and even a video game system – complete with a stand, chairs, TV, game console and a box full of games – from its team members.