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Agoura Hills, California--(Newsfile Corp. - August 15, 2024) - Cydcor, leader in outsourced sales customer acquisition services, has once again been recognized as one of the Best Places to Work by the Los Angeles Business Journal (LABJ). This marks Cydcor's 12th appearance on this prestigious list-based upon an extensive survey performed by Workforce Research Group that draws from employee experiences on development, benefits, leadership, corporate culture, and more.
"This achievement is testament to the unique people-centric culture we have cultivated at Cydcor," said Vera Quinn, CEO and President of Cydcor. "Our business is deeply rooted in caring for each other, prioritizing development, fostering growth, and creating opportunity. Our success is deeply rooted in creating an environment where everyone can thrive, find meaning in their work, and reach their full potential."
Across Los Angeles County, hundreds of small, medium, and large companies participated in the LABJ's two-part survey process to determine which ones ranked as the Best Places to Work in Los Angeles.
Each company is first evaluated on its workplace policies, practices, philosophy, systems, and demographics, which accounted for 25% of the assessment. The remaining 75% was based on a detailed, confidential employee experience survey, offering direct feedback from employees. These combined scores revealed the top companies, with Cydcor standing out among them.
"It is our team's passion, commitment, and belief in our mission that have earned us this honor once more," added Quinn. "We remain dedicated to ensuring that our workplace embodies our core values and continues to be a place where team members feel supported, inspired, and valued."
Cydcor is set apart from other Los Angeles employers, and here are three key aspects that its team members noted during the survey:
And being a company that doesn't believe in finish lines, Cydcor will use the results and data from the complete survey to understand where they are doing well and to guide areas of focus for making improvements.
Want to join Cydcor? Job opportunities at Cydcor can be found here. Learn more about Cydcor on Facebook, X, or LinkedIn.
About Cydcor
Cydcor provides customer acquisition solutions to Fortune 500 and emerging companies in a wide range of industries. Through a unique combination of in-person sales, call center, and digital marketing services, Cydcor has mastered the power of building relationships with consumers while leveraging the advantages of technology to acquire, grow, and retain customers for its clients. Founded in 1994, the privately held company is based in Agoura Hills, California. For more information about Cydcor, visit www.cydcor.com.
For media inquiries, please contact:
Gail Michalak
gmichalak@cydcor.com
805-277-5525
Agoura Hills, California--(Newsfile Corp. - June 21, 2024) - Cydcor, a leading provider of outsourced sales solutions, has once again received DIRECTV's highest award for door-to-door sales. Cydcor CEO Vera Quinn proudly announced that the company has earned DIRECTV's Revolution Award as Dealer of the Year for the eighth consecutive year, demonstrating Cydcor's consistent ability to deliver outstanding results.
Known for helping grow market share through high-quality and satisfied customers, Cydcor won the notable Dealer of the Year award, beating out hundreds of dealers nationwide. The Dealer of the Year Revolution Award recognition is one Cydcor's internal team and network of sales offices work tirelessly to maintain.
Cydcor has continuously met or exceeded targets, delivering high-quality customers, and helping drive growth for DIRECTV while ensuring long term success of Cydcor. Cydcor was recognized as DIRECTV's top performer in sales, quality, and retention categories including:
"We are honored to be named the 8x Dealer of the Year for door-to-door sales," said Vera Quinn, CEO of Cydcor. "This esteemed recognition is evidence of our unwavering commitment to excellence and the exceptional performance of our team. It proves our ability to reliably deliver outstanding results for our clients. We are grateful to DIRECTV for recognizing our efforts and look forward to continuing our relationship and furthering our impact on DIRECTV's growth."
DIRECTV, Assistant Vice President Eric King, also commented on Cydcor's sales excellence, saying, "Cydcor's commitment to sales excellence is unparalleled, and we are proud to have them as a dealer. Their ability to reliably deliver outstanding results in sales volume, quality, and retention is truly impressive, and we look forward to continuing to work together to achieve even greater success."
Celebrating its 30th Anniversary, Cydcor has a reputation for providing innovative solutions that drive growth and deliver tangible results, earning the trust and loyalty of clients.
About Cydcor:
Cydcor provides customer acquisition solutions to Fortune 500 and emerging companies across a wide range of industries. Through a unique combination of in-person sales, call center, and digital marketing services, Cydcor has mastered the art of building relationships with consumers while leveraging technology to acquire, grow, and retain customers for its clients. Founded in 1994, the privately held company is based in Agoura Hills, California. For more information about Cydcor, visit www.cydcor.com.
For media inquiries, please contact:
Gail Michalak
gmichalak@cydcor.com
805-277-5525
Creating a positive work environment fosters employee well-being, productivity, and growth. If companies intend to turn their workplace into a great workplace, they need to give attention, care, and a purpose. When a team is refreshed, empowered, and well supported by their company, the impact is felt by customers, the community, and the industry. And it is no surprise that Cydcor—a leading outsourced sales company headquartered in Agoura Hills, California—gained recognition for its work environment and business results.
The Los Angeles Business Journal has honored Cydcor by ranking it as one of the Best Places To Work 2023. But Cydcor is no stranger to this award: the Journal has now recognized it a monumental eleven times.
Vera Quinn, CEO & President of Cydcor, believes that a company's culture and growth do not come from one singular person. It comes from a team. She has assembled an incredible Leadership Team that has been instrumental in Cydcor's growth. The Cydcor Leadership Team focuses on innovation, and they have a yearly structure and cadence for their strategy planning. This has enabled the company to diversify its client portfolio and expand into different sales channels. Vera and the Leadership Team have created a culture built on integrity and collaboration, which has helped Cydcor land on Los Angeles Business Journal's Best Places to Work 11 times.
The development of the employees is one of Cydcor's behaviors. They value it, and Vera understands the importance of investing in talent development. The management team has all learned Cydcor's "PDP" process, where every team member at Cydcor has a personal development plan that focuses on their values, vision, goals, and opportunities for growth. Cydcor has a "promote from within philosophy." "We want people from within our business to be the people that take on the big challenges and build the company," explains Vera. "Most of the Leadership Team, including me, started with Cydcor in entry-level or early management roles and have experienced different roles and departments throughout their careers here." Hence, Vera encourages individuals to take ownership of their roles, fostering a sense of purpose and driving long-term growth within the organization.
Vera sets the example here. She is the most prominent student in the entire company. She reads a new book every week. And she brings others along with her, recently taking an Executive Education class from Northwestern on AI Applications for Growth along with members from Cydcor's IT Team.
The pioneering leader started with Cydcor when she was 20. Vera began her journey with one of the independently owned sales offices as a recruiter, then started her business as a hub manager, then moved to Cydcor 25 years ago. She began at Cydcor making payments and has done almost every job here before eventually moving into the CEO role in 2020. While the timeline may vary for each individual, Vera believes in staying true to one's vision, maintaining a growth mindset, and embracing failures as opportunities are vital for growth.
By leveraging cutting-edge technologies, data-driven insights, and a highly skilled network of sales offices, Cydcor delivers unparalleled value to clients while providing opportunities to individuals who choose to work in one of its independently owned sales offices. One of Cydcor's most significant achievements is its consistent delivery of measurable results for its clients while maintaining a strong focus on integrity. "All of our clients want more customers, and we pride ourselves on taking the time to explain the product or service and bringing our clients customers who stay. We are proud to have earned DirecTV's prestigious Dealer of the Year award 7 years in a row," adds Vera proudly.
Looking ahead, both Vera and Cydcor are poised for continued growth and success. They are committed to staying ahead of the technology curve and leveraging innovation to drive efficiency in their sales process. From expanding into new verticals to embracing emerging trends, the company remains focused on delivering exceptional value to the clients while empowering the team members to thrive in an ever-changing landscape.
For Vera personally, she believes she is a custodian of the business, and her responsibility is to make the industry better before handing the responsibility off to the next CEO. She is also working towards her philanthropic responsibilities, and the entire company takes a day to volunteer at a local non-profit twice a year. YPO is an organization Vera joined 8 years ago, and it has transformed the way she does business. Her forum is essential to who she is and where she is professionally and personally. In 2015, Vera visited Liberty Children's Home in Belize, and it changed her life. She continued to visit and give her time, and eventually, she took on the financial responsibility for Liberty. Liberty is an organization that Vera personally supports, and Cydcor supports as well. "Our network of independently owned sales offices have rallied around Liberty and continues to raise money and visit multiple times a year. Our goal is 4-5 trips/year where we bring people at Cydcor or field leadership to do projects and spend time with the kids," concludes Vera.
60 Cydcor volunteers stood alongside the Fire Departments of Ventura County and ABC7 to prepare Christmas gifts and food for those in need.
AGOURA HILLS, Calif., Date, 2023 – Cydcor, a leader in outsourced sales and customer acquisition services, participated in a successful December 8 event alongside Spark of Love, the largest toy community initiative in the nation, volunteering over 120 hours.
The initiative has garnered Christmas gifts that will go out to more than 30,000 children and teens in the community who would have otherwise gone without.
With over 60 Cydcor volunteers working to ensure the two-hour event was a resounding success, the team joined the Fire Departments of Ventura County and ABC7 in celebrating the 31st year of the Spark of Love Toy Drive, where the collective worked together to sort, organize, and prepare gifts donated to Spark of Love in Camarillo.
In addition to the toys and presents, Spark of Love also collected nonperishable food, with all donations going to families within Ventura County.
The event succeeded an on-air interview with Cydcor’s VP of Marketing and Communications, Gail Michalak, on ABC7 that took place in downtown Ventura during the Spark of Love Stuff A Sleigh event on December 1st.
“Spark of Love has such a tremendous impact on this community where so many of our team members live, work, and play. It’s our 30th anniversary next year as a people helping people business and this is one way that we can really exemplify that right in our own backyard,” explained Michalak on Cydcor’s behalf.
Over the years, the Spark of Love Toy Drive has successfully collected and distributed close to 11 million toys to those in-need. During the 2022 event, Cydcor helped support the generous donations from members of the community, businesses and supporting sponsors that helped more than 33,000 local children and teens.
This year, Cydcor helped to sort and package gifts for more than 2,200 children!
“Giving is part of our culture,” says Cydcor CEO Vera Quinn. “I don’t think it would feel like the holiday season in our office if we didn’t participate in Spark of Love. We are thrilled to see how our community has come together this year.”
Cydcor, a leader in outsourced sales and customer acquisition services, helped keep the Spark of Love alive for children in Ventura County. Here’s how you can help in 2024 and beyond:
About Cydcor
Cydcor provides customer acquisition solutions to Fortune 500 and emerging companies in a
wide range of industries. Through a unique combination of in-person sales, call center, and digital marketing services, Cydcor has mastered the power of building relationships with consumers while leveraging the advantages of technology to acquire, grow, and retain customers for its clients. Founded in 1994, the privately held company is based in Agoura Hills, California.
For more information about Cydcor, visit www.cydcor.com.
To learn more about Cydcor, visit it across Facebook, Twitter, and LinkedIn.
About Spark of Love
Year after year, firefighters in Ventura County have been collecting donations for distribution to children and teens in need of a happier holiday experience. These include but are not limited to new, unwrapped toys and sports equipment, and non-perishable food items.
Dedicated to leading the fight against hunger in Ventura County, Food Share provides boxes of food to families served through the toy drive.
For more information on how to donate, please send an email to SparkofLove@Ventura.org or visit https://vcfd.org/spark-of-love-toy-drive/.
AGOURA HILLS, Calif., Sept. 26, 2023 /PRNewswire/ -- Cydcor, the global leader in outsourced sales customer acquisition services, announced its 11-time recognition as one of the Best Places to Work by the Los Angeles Business Journal. This prestigious accolade underscores Cydcor's unwavering commitment to its team members and continuous efforts to enhance its workplace environment.
The Los Angeles Business Journal's rigorous evaluation process involved hundreds of companies from across Los Angeles County. It is comprised of two parts: a review of workplace policies, practices, philosophy, systems, and demographics, weighted at 25% of the assessment, and an employee experience survey, carrying 75% of the total evaluation weight. The combined scores determined the top companies and their final rankings.
"We hold this recognition in high esteem because it comes directly as a result of evaluations and feedback from our team members," said Cydcor CEO Vera Quinn. "I'm equally thrilled that we have been acknowledged in the thriving and competitive area of Los Angeles," Quinn added.
Proving its commitment to ensuring it is the best company it can be, Cydcor leveraged feedback from the previous year to take deliberate actions to further solidify areas where it is strong as well as make changes in areas that hold significance to its team members.
Cydcor earned high marks from its team members in several crucial areas, including:
Reflecting on Cydcor's remarkable achievement, CEO and President Vera Quinn remarked, "Our business thrives because of our exceptional people and the culture we've fostered at Cydcor is the cornerstone of why we are recognized as a great place to work. I am immensely proud of what we've accomplished."
Cydcor's culture and its journey to becoming one of the Best Places to Work was also recently featured in an insightful article from USA Today found here.
For individuals seeking to join Cydcor, opportunities can be found here. Learn more about Cydcor on LinkedIn and Instagram.
About Cydcor
Cydcor provides customer acquisition solutions to Fortune 500 and emerging companies across a wide range of industries. Through a unique blend of in-person sales, call center support, and digital marketing services, Cydcor excels in building lasting relationships with consumers while harnessing technology to acquire, grow, and retain customers for its clients. Established in 1994, this privately held company is headquartered in Agoura Hills, California. For more information about Cydcor, please visit www.cydcor.com.
Media Contact: Gail Michalak Phone: 805-277-5525 Email: gmichalak@cydcor.com
Cydcor demonstrates consistent excellence as it receives client top honors.
AGOURA HILLS, Calif., May 24, 2023 /PRNewswire/ -- Cydcor, the leading provider of outsourced sales solutions, has once again proven its ability to get results by earning the DIRECTV Revolution Award as Dealer of the Year for door-to-door sales for the seventh consecutive year. This prestigious recognition is evidence of Cydcor's exceptional sales performance and highlights the company's commitment to consistently delivering outstanding results for its clients. Additionally, Cydcor was recognized by DIRECTV as one of the top performers in sales, quality, and retention categories.
"Winning the Revolution Award for the seventh year demonstrates our unwavering dedication to representing DIRECTV's brand and services with the utmost professionalism," said Vera Quinn, Cydcor CEO and President. "Honoring our commitments and delivering consistently and excellently are paramount to our business. We are extremely proud to receive this award from DIRECTV once more."
"DIRECTV selected Cydcor as the Door-to-Door Dealer of the Year for the seventh consecutive time because of their commitment to growth, customer experience and standards of excellence. We truly value our relationship with Cydcor," said Eric King, DIRECTV Associate Vice President Sales and Service.
Cydcor remains dedicated to its core values of integrity, excellence, and teamwork. The company is committed to providing its clients with innovative solutions that drive growth and deliver tangible results, and it is proud to have earned the trust and loyalty of its partners.
About Cydcor: Cydcor provides customer acquisition solutions to Fortune 500 and emerging companies in a wide range of industries. Through a unique combination of in-person sales, call center, and digital marketing services, Cydcor has mastered the power of building relationships with consumers while leveraging the advantages of technology to acquire, grow, and retain customers for its clients. Founded in 1994, the privately held company is based in Agoura Hills, California. For more information about Cydcor, visit www.cydcor.com.
For more information contact:
Gail Michalak
gmichalak@cydcor.com
805-277-5525
History repeats itself as Cydcor earns top client honors.
AGOURA HILLS, Calif., March 28, 2023 /PRNewswire/ -- Cydcor, the leader in customer acquisition solutions, has been named DIRECTV's Dealer of the Year six years in a row for its outstanding sales performance. The company has also been honored as a top performer in other competitive categories for sales and quality. In late 2022, the DIRECTV Dealer of the Year award was presented to Cydcor's CEO and President Vera Quinn and Chief Revenue Officer Rich Mangafas, during the DIRECTV virtual Revolution Conference.
Known for its consistent performance in helping its clients grow market share through high-quality and satisfied customers, Cydcor won this notable award, beating out thousands of dealers nationwide. The Dealer of the Year Revolution Award recognition is one Cydcor's internal team and network of sales offices work tirelessly to maintain year after year.
"Being honored by our longtime client for the sixth consecutive year is a testament to Cydcor's ability to consistently perform," said Quinn. "Winning this time is particularly meaningful because of the way the sales team was able to produce impressive results amid the extraordinary challenges presented by the pandemic."
"I value the collaboration and professionalism that Cydcor brings to our relationship, and look forward to more years together," said Jeff Jerista, AVP National Distribution, DIRECTV."
Cydcor and its network of independent sales offices are known for delivering a great experience for the customers of the brands they represent. "This recognition demonstrates our ability to deliver consistent results for our clients, and how our team is not only intensely focused on growth, but places equal weight on providing top quality," added Quinn.
Learn more about Cydcor on Facebook, Twitter, or LinkedIn.
About Cydcor
Cydcor provides customer acquisition solutions to Fortune 500 and emerging companies in a wide range of industries. Through a unique combination of in-person sales, call center, and digital marketing services, Cydcor has mastered the power of building relationships with consumers while leveraging the advantages of technology to acquire, grow, and retain customers for its clients. Founded in 1994, the privately held company is based in Agoura Hills, California. For more information about Cydcor, visit www.cydcor.com.
For more information contact:
Gail Michalak
gmichalak@cydcor.com
805-277-5525
Los Angeles Business Journal 2022 List Highlights Top Companies.
AGOURA HILLS, Calif., March 14, 2023 /PRNewswire/ -- Cydcor, the global leader in outsourced sales customer acquisition services, has been regularly honored as one of the Best Places to Work by the Los Angeles Business Journal. As of their most recent acceptance of this award in 2022, Cydcor has been included ten times on the annual list – which recognizes the best employers throughout Los Angeles; benefiting the county's economy, workforce, and businesses.
"Our business is successful because of our people, and we make a very conscious effort to consistently take steps to ensure we are the best company we can be for our team members," says Cydcor CEO and President Vera Quinn.
"The culture we have created at Cydcor is why we believe we are a great place to work. I am so proud of what we've created at Cydcor and that others have recognized it," states Quinn.
Hundreds of companies from across Los Angeles County participated in the LABJ's two-part survey process to determine the Best Places to Work in Los Angeles.
First, weighted at 25% of the evaluation, each company was measured on workplace policies, practices, philosophy, systems, and demographics. The second part was an employee survey to measure the employee experience and was worth 75% of the total evaluation. The combined scores determined the top companies and final rankings. "Because it is our team members evaluating us, we are extremely honored to earn this recognition," Quinn concludes.
Cydcor received high marks from its team members for:
Cydcor has many programs in place that its team members enjoy and distinguish the company from other employers in Los Angeles, the nation's second-largest city, including:
Want to join Cydcor? Job opportunities at Cydcor can be found here. Learn more about Cydcor on Facebook, Twitter, or LinkedIn.
About Cydcor
Cydcor provides customer acquisition solutions to Fortune 500 and emerging companies in a wide range of industries. Through a unique combination of in-person sales, call center, and digital marketing services, Cydcor has mastered the power of building relationships with consumers while leveraging the advantages of technology to acquire, grow, and retain customers for its clients. Founded in 1994, the privately held company is based in Agoura Hills, California. For more information about Cydcor, visit www.cydcor.com.
Media Contact: Gail Michalak, 805-277-5525, gmichalak@cydcor.com
AGOURA HILLS, Calif., Dec. 22, 2022 /PRNewswire/ --- Cydcor, the leader in customer acquisition solutions, partnered with Ventura County Firefighters for the 30th annual Spark of Love Toy Drive, which brings holiday magic to more than 33,000 underserved children across Southern California.
Spark of Love works with organizations throughout the community to collect and distribute new, unwrapped toys and sports equipment to children and teens in Los Angeles, San Bernardino, Orange, Ventura, and Riverside Counties.
"Cydcor team members volunteered more than 200 hours sorting, organizing, and preparing toys for holiday donations made possible through the efforts of Spark of Love," said Cydcor CEO and President Vera Quinn. "When we saw the large number of organizations in need of support, Cydcor donated $5,000 to help ensure children and teens who would otherwise go without, would have something to open this holiday season."
"We are so thankful for the help of Cydcor and other local organizations for their help in making children's holidays a bit brighter, especially in communities still contending with the long-term effects from the COVID-19 pandemic and the economy," said Crystal Stratton, Ventura County Spark of Love Community Engagement Program Administrator.
"Opportunities like volunteering for the Spark of Love Toy Drive positively impact our team members as much as the organizations we are helping," Quinn continued. "Giving back is an important part of Cydcor's culture, and these events help build both the team and the community," Quinn concluded.
Want to support Spark of Love? Go to their website at https://vcfd.org/spark-of-love-toy-drive/
Interested in a career at Cydcor where community involvement is part of the company culture? Find out more about Cydcor at www.cydcor.com.
Cydcor ends 2022 continuing to act on being a "people helping people" business.
AGOURA HILLS, Calif., Dec. 15, 2022 /PRNewswire/ -- Cydcor, the global leader in outsourced sales and customer acquisition services maintains walking its talk of being a "people helping people" business announced the success of two major philanthropic programs in 2022. The company shared that it has raised much-needed funds and resources for Belize-based Liberty Children's Home, a sanctuary for more than 40 abused, abandoned, and neglected children, some of whom also have special needs or suffer from HIV or AIDS. Liberty has been Cydcor's Philanthropy of Choice for the past 5 years.
At a business-wide event earlier this year, Cydcor and its network of independent sales offices donated nearly $10,000 to Liberty. Funds raised will go directly towards fulfilling some of the home's vital basic needs like building repairs, grounds upgrades, food, utilities as well as educational supplies and sports equipment. Financial support has been even more critically needed due to the lingering effects that the COVID-19 pandemic had on Belize's local economy, and the inability of volunteers being able to travel to Belize and provide support in person.
"Working with Liberty Children's Home, I've seen the direct impact of our fundraising efforts on the kids who call Liberty home. The organization has such a positive impact on these children and provides them with a safe and loving environment," said Cydcor CEO and President Vera Quinn. "Giving back to the community locally and globally is a core part of our culture," Quinn concluded.
In addition to fundraising, Cydcor and the field sales offices held a Holiday gift drive, which provided clothing, toys, technology, and basic health and personal care items for the more than 62 children. Programs dedicated to supporting Liberty Children's Home will continue in 2023 with a Cydcor-sponsored visit to Liberty for those individuals who raise the most monies for the organization.
To find out more about Liberty Children's Home, check out their website at https://libertychildrenshome.org/. Cydcor's history of community service can be found on the company website at www.cydcor.com.
AGOURA HILLS, Calif., Dec. 18, 2020 /PRNewswire/ -- Vera Quinn has been named Cydcor's Chief Executive Officer, the company announced earlier this week, adding CEO to Quinn's title of President.
"To realize our vision of Cydcor as the global leader in outsourced sales and creating opportunity for generations, we need to ensure we have the best, most capable and proven leadership," said Gary Polson, Cydcor's outgoing CEO and newly titled Executive Chairman. "Vera has earned the title of CEO, which she's been doing informally for years, and formally since the beginning of 2020. Vera truly embodies the power of Cydcor's opportunity-based business we are committed to creating."
Starting as a door-to-door sales representative more than 20 years ago, Quinn pursued her goal of becoming CEO with her hallmarks of passion, tenacity, and having a student mentality. She has held positions across multiple disciplines at Cydcor, each tapping into her strong leadership skills, business acumen, drive for growth, and commitment to results. Quinn was named Cydcor's Vice President of Operations in 2005, Senior Vice President of Sales Operations in 2008, Chief Operating Officer in 2011, and President in 2015.
Quinn's leadership role at Cydcor has included several game-changing initiatives for the company:
"These vital initiatives propelled the business forward at a rate and in ways not seen before in our 26-year history," said Polson. "This was all achieved under her leadership. I am confident that as CEO, she will continue to create even more successful initiatives in the future to grow our business."
As Executive Chairman, Polson's focus will be prioritizing Cydcor's long term planning, overall health of the business, as well as the culture and development of people in the organization.
"As CEO and President, I remain committed to the two tenants of our business – first, wowing our clients by consistently coming through for them, and second, creating opportunity for the people in our business so they can achieve their professional goals," said Quinn. "There is nothing more important than delivering for our people and our clients," Quinn emphasized. "This is what has fueled our success in the past, just as it will in the future."
Quinn studied political science and history at the University of Toronto. In addition to her role as Cydcor's CEO and President, Quinn is the Executive Director of Liberty Children's Home in Belize. She is active in the Young Presidents Organization (YPO) serving as Vice Membership Officer since 2018.