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Rejection is a natural part of the sales process. It’s hard to avoid, and even harder to face. However, have you ever considered the silver lining of rejection? Maybe all of those “nos” have made you who you are today. Hearing “no” forces salespeople to climb out of their shell, think outside of the box, and reach for new horizons. Working in sales and facing “no” on a daily basis can help you build critical skills that can prepare you to withstand and excel against the rigors and challenges of the business world. Enduring a little rejection now can train you to be resilient, flexible, and mentally strong – all skills that can benefit you greatly as you grow your career.
You Learn
In order for someone to grow as a sales professional, he or she has to understand what works and what doesn’t work. When you recognize that some part your pitch, approach, or presentation isn’t working, you learn how to make critical decisions to correct the problem and get back on track. You discover how to do better, so that it does work the next time around. Salespeople are constantly learning, trying to improve the process. Only with a “no” can you get that much closer to a “yes.” Since business is an ever-changing landscape, as you progress through your career, having the ability to learn will make you a more desirable hire. It’s what fuels your personal growth.
You Develop Patience
We all know the saying: patience is a virtue. Boy, is that true, especially in the world of sales. The sales business is a numbers game that teaches you to accept that if the first customer says “no,” you just have move to the next one and keep going. There is no room or time to throw up your hands in exasperation. The best salespeople understand that a successful sales day is a marathon, not a sprint. Over time, sales professionals learn how to maintain a patient, positive mindset no matter what. Developing this kind of unwavering resilience will also prepare you for managerial positions, even owning a company. Things will go wrong, people will quit, rejection will befall you, and unfair things will happen. Maintaining your patient disposition through it all is what will set you apart from the competition.
You Learn How to Be Flexible
Salespeople can’t afford to be stuck in their ways. Sales is a process of experimentation and refinement. When good salespeople face rejection, they learn how to rethink their approach to avoid a sales blunder in the future. Overtime, sales teaches you how to apply self-discipline to correct course, test new approaches, and perfect your pitch until you can consistently deliver results.
You Communicate Better
Sometimes, you face rejection because your communication skills weren’t up to par. Perhaps you misspoke, failed to listen, or just delivered a message without any energy. Communication is the cornerstone of every business interaction. Hearing “no” can inspire you to do what it takes to hear that “yes” next time. You’ll refine your messaging and communication approach. Within business, communication is how critical information about sales, services, and products is relayed to key stakeholders. You need to know how to communicate quickly, effectively, and with authority. It’s time to get started.
You Toughen Up
Finally, it’s inevitable that rejection is going to force you to develop thicker skin. However, that’s not a bad thing. In the world of professional sales, it’s an incredibly important attribute. You’ll learn to listen to your gut and intuition, rising above rejection to focus on what you need to do to get the job done. You’ll develop your own personal shield that keeps you protected. As you climb towards the top, this internal toughness will better prepare you for the obstacles and stakes ahead, like hiring/firing decisions, expansions, acquisitions, and the list goes on.
We all know the time-old adage, “what doesn’t kill you makes you stronger.” In sales, this saying proves true. A healthy amount of rejection is necessary for personal growth and advancement. The next time you’re faced with a “no,” smile, for it is another opportunity to grow and flourish as an individual and a professional; it’s another opportunity to see things in a new light and appreciate a new way of doing things; and it’s another opportunity to become wiser, stronger, and better.
What have you learned from rejection in the past, and how has that helped to accelerate your personal growth? Share them with Cydcor in the comments below.
What would have happened if Walt Disney gave up animation after being fired from one of his first jobs? What if J.K. Rowling let depression keep her from picking up a pen? What if Steven Spielberg let self-doubt stop him from making Jaws? While we’ve all heard the expression “overnight success,” but stories of instant fame and wealth are the exception, not the rule. More often than not, the most successful celebrities and entrepreneurs in the world endured at least one, if not a string, of setbacks, failures, and blows to their egos before hitting it big. Remarkably, they all kept at it, and went from failure to fame, achieving success beyond anyone’s expectations, even their own. Had they let those temporary roadblocks hold them back, however, they might have allowed those failures to define them. Most of us will fail at some point in our lives, and we’ll probably do it more than once. But, letting the occasional defeat stop you from pursuing your passion could mean denying yourself the opportunity to achieve more than you ever dreamed possible. Each of these, now famous, celebrities started out just like you.
It’s hard to imagine now that he’s one of the richest and most powerful entrepreneurs in the world, but those who met Gates right after his first company, Traf-O-Data failed in 1980, might not have been too impressed with his business acumen. The company, which he created while he was in his senior year of high school with business partner Paul Allen, seemed like a clever solution for gathering traffic-flow data, except for one problem, they didn’t have any customers. Gates and Allen got so caught up in the technology, they forgot to do any market research. Don’t feel too bad for Gates though, as of September 2017, the Microsoft Corporation cofounder is the richest person in the word, with an estimated net worth of $84.8 billion, according to Wikipedia.
He may be the father of the world’s most beloved animated mouse and the founder of what would grow into a multi-billion-dollar, mega-empire, but as a young cartoonist, not everyone could see his potential. In 1919, the Kansas City Star newspaper fired Disney because, according to his editor, he “lacked imagination and had no good ideas.” Lucky for Disney, his creative drought would eventually end, allowing him to go from failure to fame after coming up with a few good ideas that just happened to change entertainment forever, including Mickey Mouse, the multi-plane camera, and Disneyland. This one-time labeled, “creative dunce” also holds the record for most Academy Awards as a film producer.
He might be the most recognizable and best-know scientific genius of all time, but as a child, Albert Einstein was so far behind developmentally, that teachers were concerned he might have been mentally disabled. The Nobel-prize-winning physicist didn’t speak until he was four years old and didn’t read until he was seven. He would later be expelled from one school and refused admittance to another one in the years before he took the physics world by storm.
She may be mom to the world’s favorite boy wizard, but before that, Rowling was a broke mom. Recently divorced, on welfare, and clinically depressed, she struggled for five years to complete the first Harry Potter book, writing while her new baby napped. The book was rejected twelve times before finding a publisher, and the rest is history. Fighting her way from failure to fame, today, J.K. Rowling is wealthiest author of all time, and one of the richest women in the world.
While women all over the world fantasize about their dream wedding, themselves picture-perfect in a designer, Vera Wang gown, Wang herself dreamed of representing the United States as part of the 1968 US Olympic figure-skating team. But, after years of intense training, she failed to make the team. Later, after serving 15 years as a senior editor at Vogue magazine, she was overlooked when it came time to name the magazine’s new editor-in-chief. It wasn’t until she was 40 years old that she began her designing career, and the rest is history. Today, Vera Wang’s brand is worth over $1 billion, and the average Vera Wang wedding gown can sell for upwards of $13,000.
Before becoming the master of suspense he is today, Stephen King had more than a little trouble getting his writing career off the ground. A few publishers apparently thought Kings first novel, Carrie, wasn’t up to par – 30 to be exact. King got so fed up with the constant string of rejections that he threw the manuscript for Carrie in the trash. Lucky for horror fans around the world, King’s wife, confident in her husband’s talent, retrieved the book and encouraged him to keep going. Eventually, the writer would discover that one or two people were actually interested in what he had to say; King has published more than 50 novels and has sold more than 350 million copies of his books. His work has also been transformed into dozens of award winning movies and series including The Shining, The Shawshank Redemption, Misery, and the story he, himself, once trashed, Carrie.
Jaws. E.T. Close Encounters of the Third Kind. Jurassic Park. They’re probably some of your favorites, and you’re not alone. Steven Spielberg’s movies include some of the highest grossing blockbusters of all time. In fact, he is said to have invented the concept of summer blockbuster with the release of Jaws, for the first time, creating the kind of fan fervor, and lines around the block, we often see today. He’s won multiple academy awards, and he is possibly the most recognizable film director in the world. As a young, aspiring director and film student, however, Spielberg was rejected from USC’s top-ranked film school three times, because of his mediocre grades. Don’t feel too bad for poor Steven though, the school would eventually award him an honorary degree in 1994, after making some generous donations, that most likely didn’t put a dent in his $3 billion estimated net worth.
The next time someone tells you to give up, calls you untalented, or rejects your idea, remember you know best what you are capable of. Take your failures in stride and realize that each one is just bringing you one step closer to your destiny. You can become your own success story. Don’t give up on you dreams, Instead, use those naysayers to fuel your desire to persevere and make your dreams a reality. Give it everything you’ve got, and remember that today you might feel like a failure, but the only way you truly fail is by giving up. Brush yourself off, stay committed, and live to fight another day, and you might be surprised what you can achieve.
Building resilience is one of the cornerstones of success in business—especially entrepreneurial pursuits. The ability to pick yourself up, dust yourself off, and get right back to the task at hand is paramount to success in business, at every level.
Whether you’re a seasoned sales professional or just starting out on your entrepreneurial journey, these tips for building and maintaining personal resilience will put you on the path toward having the strength and flexibility required for success.
Pick Your Battles
Knowing your strengths is a key component to success in any endeavor; leveraging your strengths in your work will get you farther, faster, than spinning your wheels in areas where you lack knowhow and confidence. No one is good at everything, though, and learning when to power through a difficult course of action versus when to delegate is important. Building resilience includes challenging oneself, but it also means knowing when a task is best given to someone else—and being OK with that.
Build & Maintain Your Self Confidence
Building personal resilience relies heavily on recognizing your strengths and maintaining your confidence in them. You know what you know—make sure others know it too! Personal resilience takes practice and self-reflection. Take some time to honestly consider which facets of your profession you’re best at and make a list you can reference to boost your self-confidence and bolster your self-awareness.
Hone Your Skills
When you know your strengths, you can get to work on improving them. When your areas of expertise and your specialized skills are all second nature, the business of bouncing back from times of difficulty—or even failure—becomes easier. Call on your talents, experience, and knowledge to help you get through tough times, and build on those unique advantages to move on from setbacks. Honing your skills also reinforces your self-confidence, creating a powerful feedback loop for yourself as you maintain your personal resilience.
Be a Team Player
Business is built on relationships. You want—need—to be someone people want to work with. Reliable. Helpful. Trustworthy. Talented. The list of superlatives people want from their teammates and networks can go on and on, but the bottom line is this: being an indispensable member of your professional community is key to building professional and personal resilience. When your network is strong, bouncing back and moving forward—and extending successes—is much easier, because you can call on those relationships as you seek new opportunities, constructive feedback, and emotional support.
Manage Emotions During Losses—and Wins
The most resilient people have a keen understanding of their emotions and are skilled at managing them. This doesn’t mean building resilience requires stoicism—the opposite, in fact. Those who take the time to see the good in things and spread their positive outlook find it easier to work through rough patches. They see each experience, positive or negative, as a way to learn. These are also the people who are self-aware enough to see when things are going well and celebrate them.
What strategies do you use for building your personal resilience? Share your thoughts on Twitter and be sure to follow @Cydcor on Instagram to learn more about our company and our culture.
Entrepreneurship is an exciting opportunity for those, with the right attitude and pioneering spirit, to build something from the ground up, take ownership of their time and decisions, and potentially, achieve financial independence. But what are the characteristic of successful entrepreneurs? Why do some succeed while some don't?
Becoming a successful entrepreneur requires unwavering focus and commitment to your craft, strong relationships, and an open mind to new perspectives. We asked a group of entrepreneurs about what drives them and what they believe it takes to achieve success. What we discovered, is that even when you do everything right, success is not guaranteed, but the thrill of the journey, the chance to influence and support others, and the potential payoff are what drive daring entrepreneurs to venture down this career path time and again.
COMMON CHARACTERISTICS OF SUCCESSFUL ENTREPRENEURS
What sets entrepreneurs apart is not their mastery of specific hard skills such as writing, programming, or public speaking. From our discussions with independent business owners, we learned that the top characteristics of successful entrepreneurs are rooted in soft skills shaped by the right attitude and mindset, seen in the infographic below.
Self-Motivation
It’s easy to talk about building a business, but it’s entirely another thing to do it. The number one characteristic of successful entrepreneurs is self-motivation—the ability to put ideas into action. Think about some of the best-known entrepreneurs. Steve Jobs, for instance, didn’t wait for a company to come looking for him to build a new kind of personal computer. Instead, he partnered with the right people, turned his ideas into real-life products, and convinced the public that they needed the Apple Computer. Self-motivation can mean the difference between dreaming and achieving.
Determination
Our business owners identified determination as another major characteristic of successful entrepreneurs. This important trait is the drive that helps us follow through once we start. It’s what pushes us back up when we fall, and keeps us moving through uncertainty until we reach our long term goal.
THE BENEFITS OF ENTREPRENEURSHIP
Going from ideas to great products or startup to corporation is a remarkable feat that requires passion, focus, and resilience. It’s not a straight path, and there will often be twists, turns, and moments of uncertainty. We wanted to understand what makes it all worth it? What is it about the life of an entrepreneur that continues to drive so many to brave those, sometimes, stormy waters?
Developing Others
The majority of entrepreneurs said the most valuable benefit of entrepreneurship is the opportunity to help others grow and develop. Think about it. At one point, these entrepreneurs were employees, too. At the helm of a business, an entrepreneur has the experience to recognize greatness in others, and the leadership expertise to inspire them to get there.
Opportunity for Growth
Have you ever felt like you’re not getting anywhere in your current role, or looked up the organizational chart and didn’t like what you saw? Another major benefit of entrepreneurship is the opportunity for growth. And not just career growth, but personal growth, as well. Taking a chance on yourself and pursuing your passions will test your comfort zone, but the freedom to be your own boss and do what you love is an unparalleled experience and a unique benefit of entrepreneurship.
See what else entrepreneurs had to say about why owning and growing your own business is worth it.
Building a successful business of your own is not something that happens overnight. It takes unwavering dedication, unshakable focus, and a healthy dose of endurance. It’s an accomplishment, much like a marathon, that is achieved one step at a time. But for those who stick with it and embrace the adventure, the benefits of entrepreneurship can be life-changing.