September 11, 2014

Cydcor Reviews ‘Confidence’ by Rosabeth Moss Kanter

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Here is Cydcor’s review of Confidence: How Winning Streaks and Losing Streaks Begin and End by Rosabeth Moss Kanter.

About Confidence: The book’s title, Confidence, is a tad misleading, as the author focuses more broadly on how to capitalize on a winning streak and how to work around a losing one. Kanter talks of how confidence is only a part of a true leadership formula.

Kanter examines in detail the collective strategies and behaviors of companies and sports franchises. She has traveled around the world to interview leaders of great corporations, as well as observe and interact with them at their most basic operative levels.

Why Cydcor Reviews recommends this book to future leaders: The author acknowledges that leading a turnaround in regards to a company can be a tremendously complex task. However, she identifies and provides the framework to reverse the cycle of potential failures.

1. Invest in people and their work environment. Show confidence in the future, set attainable goals and start winning one step at a time.

2. Promote collaboration and free flow of information and decision-making. (Winning teams are data rich)

3. As the first two improve the ethos of the group/individual, risk taking (innovation) potential is released which further helps build successful products and fuel cycles of growth.

Confidence is a great book for all leaders committed to their personal growth and the success of their organization’s mission.

Our favorite part: Kanter speaks at length regarding baseball, by using sports examples and analogies in regards to the business world. She tells the story of the Chicago Cubs during the 2003 pennant race. This was the infamous moment in baseball where a Cubs fan wearing a hat and headphones reached out over the railing and caught a baseball that an outfielder was attempting to reach. The fan inadvertently knocked the ball out of the player’s glove and perpetuated the idea of a “demon curse” which left the Cubs out of the World Series in 2003.

This caused the fan to become a pariah among Cubs supporters; however, Kanter states that there is something far deeper in the losing mentality of the Chicago Cubs, and it can’t be chalked up to one misstep by a fan. She demonstrates how a team can’t throw off decades of losing in one season, as it’s a long struggle that takes time and the correct approach.

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