Cydcor Blog

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Cydcor Promotes Vera Quinn to SVP of Operations

Apr 30, 2008

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Cydcor, the leading provider of outsourced, face-to-face sales teams, announced the promotion of Vera Quinn to senior vice president of operations.

In this expanded role, Quinn leads the newly established campaign management and field solutions teams. These departments determine what tools, technology, systems and processes are needed to run more efficient and profitable sales campaigns for Cydcor, its network of independent sales offices and its clients. In addition, Quinn directs the company’s data management, quality assurance and vendor management departments.

While overseeing daily operations at Cydcor’s North American Headquarters, Quinn also works closely with Cydcor’s nearly 200 independent sales offices, senior field leadership and business development teams, as well as the company’s Fortune 500 client roster.

“Vera has made the most significant individual contribution to Cydcor,” CEO Gary Polson said. “Her passion for the field, commitment to our clients and dedication to our people and business is a driving force behind Cydcor’s overall success and positions us well for the future.”

“I take great pride in the role Cydcor plays helping our clients and sales offices reach their business goals,” said Quinn. “Ultimately, we will achieve great results for both through a spirit of partnership and added value.”

Beginning her career more than a decade ago at Cydcor’s former headquarters in Toronto, Canada, Quinn knows the business inside and out. She developed a passion for direct sales early on – successfully building door-to-door, commission-based sales teams for a variety of client campaigns, in nearly 25 independent sales offices. Using her operational expertise, Quinn then ran her own bookkeeping and consulting business, serving the needs of 15 offices in Cydcor’s network of small businesses. In 2000, she took her extensive field knowledge to Cydcor’s corporate office in California where she helped the company grow by 300%. She was named vice president of operations for Cydcor in 2005, and senior vice president in 2008.

Quinn’s accomplishments include evolving Cydcor’s operational processes from manual to automated, establishing a team of campaign experts to assist Cydcor clients and independent offices, leading the development of operational systems and technologies to make Cydcor more efficient and playing a vital role in the ongoing expansion of Cydcor’s face-to-face sales business.

About Cydcor Inc.

Cydcor Inc., is the leading provider of outsourced, face-to-face sales teams to a diverse client base of companies in a range of industries, including telecommunications, office products, retail energy and financial services. Cydcor works with a network of independently owned corporate licensee sales offices providing clients with access to more than 3,000 sales professionals and 200+ offices in North America. The privately held company is based in Westlake Village, Calif.

Contact:

Cydcor
Gail Michalak
818-706-9500

Cydcor Launches Volunteer Day

Apr 24, 2008

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Cydcor, the leading provider of outsourced, face-to-face sales teams, has introduced Cydcor Cares – Volunteer Day, a new internal program to encourage team members to get more involved in their local communities.

The company’s new Cydcor Cares Volunteer Day benefit provides eight hours paid time off annually to its team members, giving them the opportunity to donate their time and talents to non-profit, community or charitable organizations of their choice.

“Cydcor is dedicated to giving back and getting involved with charitable causes – it is food for our company’s soul,” said Gary Polson, chief executive officer for Cydcor. “The success of our company can be measured, in part, by looking at how we can contribute to the well-being of the community, and we want to encourage our team members to get involved in causes they are passionate about.”

Volunteer Day extends Cydcor’s culture of community involvement. Since 2007, Cydcor has maintained a relationship with Casa Pacifica, a residential treatment facility in Camarillo for abused, neglected and emotionally disturbed children. Employees have helped organize its community donations, and Cydcor recently donated $2,500 to support the Casa Pacifica’s programs.

About Cydcor Inc.

Cydcor Inc., is the leading provider of outsourced, face-to-face sales teams to a diverse client base of companies in a range of industries, including telecommunications, office products, retail energy and financial services. Cydcor works with a network of independently owned corporate licensee sales offices providing clients with access to more than 3,000 sales professionals and 200+ offices in North America. The privately held company is based in Westlake Village, Calif.

Contact:

Cydcor
Gail Michalak
818-706-9500

Cydcor Gives Back to Southern California Community

Mar 20, 2008

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More than 80 employees from Cydcor, the leading provider of outsourced, face-to-face sales teams, will roll up their sleeves on April 11 as they volunteer their Friday afternoon to unload and organize community donations for kids at Casa Pacifica, a residential treatment facility in Camarillo for abused, neglected and emotionally disturbed children. Employees will also have the opportunity to tour Casa Pacifica’s facilities and learn more about their programs and services.

Friday will mark the fourth time in the past year that Cydcor employees have volunteered their own time to help Casa Pacifica and make a positive difference in the lives of underprivileged children, teens and families.

“Cydcor is proud to have developed a relationship with Casa Pacifica. Helping out those who are less fortunate not only feels good, it’s the right thing to do,” said Gary Polson, chief executive officer for Cydcor. “Just like the enthusiasm our nationwide sales force brings to our client for outsourced sales, our staff is energized to volunteer as we all realize the benefits of giving back to our own community.”

Cydcor began its partnership with Casa Pacifica in 2007, when a team of 60 employees worked in their new warehouse to unload unloading storage units filled with community donations and organizing items based on age and gender. In December, Cydcor held a toy drive and delivered a mini-van full of toys to Casa Pacifica, helping to brighten the holiday season for more than 360 children and their families. Earlier this year, Cydcor employees donated their time to unload donations and organize clothing by size in order to help staff locate appropriate items for children more quickly. As part of Cydcor’s initiative to give back to the community, Cydcor also presented a $2,500 check to the non-profit organization.

“Cydcor has been committed to helping our organization in whatever way they can,” said Vicki Murphy, director of development and operations for Casa Pacifica. “Having the support of businesses like Cydcor is invaluable for us to further our mission and develop brighter futures for children of this community.”

About Cydcor Inc.

Cydcor Inc., is the leading provider of outsourced, face-to-face sales teams to a diverse client base of companies in a range of industries, including telecommunications, office products, retail energy and financial services. Cydcor works with a network of independently owned corporate licensee sales offices providing clients with access to more than 3,000 sales professionals and 200+ offices in North America. The privately held company is based in Westlake Village, Calif.

Contact:

Cydcor
Gail Michalak
818-706-9500

Cydcor Turns 14

Feb 28, 2008

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Cydcor is celebrating its 14th anniversary as an innovator in the face-to-face sales and staff-outsourcing industry. When Cydcor was founded, it had one office and 12 sales professionals. Today, Cydcor has grown to a full-time, exclusive network of more than 200 independent sales offices and a dedicated sales force with more than 2,700 professionals.

“As we mark 14 years in business, Cydcor enjoys record sales growth, as well as the largest sales force and highest client retention in the company’s history,” CEO Gary Polson said. “We will continue to fuel our growth by providing our clients top-line results, having the best and brightest people in the network of sales offices, expanding our customer base and charting strategic opportunities in new markets and industries.”

In the past five years alone, Cydcor has generated an excess of four million new customers for its clients, which include AT&T, Verizon, Quill, Intuit and more. Delivering fast and measurable results for some of the biggest and best global brands, the success of Cydcor’s business is a direct result of hiring and managing a talented sales force of brand ambassadors. Each salesperson works with one client, ensuring that products are accurately and effectively represented.

“As emerging technologies and today’s economic downturn challenge businesses to develop new ways to reach potential customers, companies need a sales force that they can rely on for performance and cost-effectiveness,” said Cydcor President Jim Majeski. “Designing a unique face-to-face approach to marketing with proven results has enabled Cydcor to become a reliable, predictable and valuable resource for companies across North America and the world.”

About Cydcor Inc.

Cydcor Inc., is the leading provider of outsourced, face-to-face sales teams to a diverse client base of companies in a range of industries, including telecommunications, office products, retail energy and financial services. Cydcor works with a network of independently owned corporate licensee sales offices providing clients with access to more than 3,000 sales professionals and 200+ offices in North America. The privately held company is based in Westlake Village, Calif.

Contact:

Cydcor
Gail Michalak
818-706-9500

Jim Siegrist Joins Cydcor as SVP of Business Development

Feb 13, 2008

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Cydcor has named Jim Siegrist Senior Vice President of Business Development. In this new role, Siegrist will create and execute business development strategies, oversee the Business Development team, and nurture and extend relationships with Cydcor clients, including leaders from the telecom and retail energy industries to financial institutions and office product suppliers.

Siegrist will work directly with Cydcor’s President, Jim Majeski, and other senior executives to identify new business opportunities globally and enhance the management of current business accounts through market research, financial feasibility studies, operational effectiveness and capacity utilization.

Siegrist brings more than 14 years of experience in investment banking, business development and corporate finance to Cydcor. Prior to joining Cydcor, Siegrist served as a principal at Hadley Partners, Inc., a Los Angeles-based investment banking firm, where he was responsible for business development and deal execution. Previously, Siegrist was an investment banker at Deutsche Banc Alex Brown where he was responsible for structuring and financing leveraged buyouts for top-tier private equity clients and leveraged recapitalizations for large corporate clients. At Deutsche Bank, Siegrist was also involved in cultivating and managing relationships with private equity clients and identifying merger and acquisition candidates for clients’ portfolio companies. His career has covered a broad range of industries, including business services, media and entertainment, manufacturing, healthcare, technology and gaming.

“Cydcor’s unique ability to deliver fast and measurable results allows us to help a diverse and distinguished client base achieve success in a rapidly evolving business environment,” Siegrist said. “I look forward to continuing to ensure and enhance quality service while also cultivating innovative business strategies that offer new value to existing and new clients.”

“Jim’s experience and deep understanding of our business is invaluable to Cydcor and we are thrilled to announce that he has joined our Senior Executive team,” said Jim Majeski, president of Cydcor. “With Jim on board, we anticipate increasing the momentum we have already achieved in expanding our customer base and pursuing strategic opportunities in new markets and industries.”

About Cydcor Inc.

Cydcor Inc., is the leading provider of outsourced, face-to-face sales teams to a diverse client base of companies in a range of industries, including telecommunications, office products, retail energy and financial services. Cydcor works with a network of independently owned corporate licensee sales offices providing clients with access to more than 3,000 sales professionals and 200+ offices in North America. The privately held company is based in Westlake Village, Calif.

Contact:

Cydcor
Gail Michalak
818-706-9500

Cydcor Ranked No. 1 in Outsourcing Survey

Jan 21, 2008

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Cydcor, the leader in outsourced face-to-face sales, announced today that the company earned top marks earlier this year from The Black Book of Outsourcing, which conducts an annual ranking of outsourcing providers in its Black Book Outsourced Sales Services Survey. The Black Book Survey, produced by the Brown-Wilson Group, Inc., ranked 56 providers of outsourced sales processes and services.

Cydcor ranked No. 1 in the categories of client trust, vendor preference, and operational value-add. Cydcor was ranked No. 2 overall in its end-to-end sales outsourcing vendor assessment. The company missed a tie for the No. 1 position by .01, according to the survey.

“Cydcor’s No. 1 rating for vendor preference indicates our clients are so satisfied with our performance that Cydcor is the company most likely to be recommended by its clients to other organizations,” said Cydcor CEO Gary Polson. “This is the highest compliment we could receive.”

Cydcor focuses on developing custom solutions for its clients, including rapid market entry, product speed to market, customized training, post sale quality assurance and sales preservation programs.

“Cydcor’s reputation in the industry is of utmost importance to us,” stated Polson. “It is gratifying to know our operational prowess, commitment to our clients and ability to help them achieve their business goals set us apart from others in the outsourced sales industry.”

About Cydcor Inc.

Cydcor Inc., is the leading provider of outsourced, face-to-face sales teams to a diverse client base of companies in a range of industries, including telecommunications, office products, retail energy and financial services. Cydcor works with a network of independently owned corporate licensee sales offices providing clients with access to more than 3,000 sales professionals and 200+ offices in North America. The privately held company is based in Westlake Village, Calif.

Contact:

Cydcor
Gail Michalak, 818-706-9500

Cydcor Achieves Record Results

Jan 4, 2008

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Cydcor Inc. announced today that the company set new milestones for success in 2007 with record sales growth, expansion of its independent network to more than 200 sales offices, as well as the largest sales force and highest client retention in the company’s history.

Cydcor’s growth was energized in 2007 through investments in the company by Golden Gate Capital, a San Francisco-based private equity firm; JP Capital Partners, a Los Angeles-based private equity firm; Gary Polson, the company’s chief executive officer and Jim Majeski, Cydcor president. “This has been a rewarding year for Cydcor due to the growing needs of the Fortune 500 companies that have come to rely upon us to extend their sales outreach and business performance,” Polson said.

“With the expansion of the Cydcor network of independent offices and the skill and follow-through of more than 2,700 sales representatives, we expect our momentum and differentiated programs will extend our direct sales leadership into 2008.”

With more than 200 independent sales offices in 36 states and Canadian provinces, Cydcor has expanded market coverage by more than 12 percent annually in the past four years. That growth, and the millions of face-to-face sales calls sales representatives make each year, factored into Cydcor’s best-year ever in terms of sales generated for its clients, which include AT&T, Verizon, Quill, Intuit and more.

“We are business partners with our clients and we earn their trust each day by being ambassadors for their brands,” Polson said. “Cydcor values its longstanding client relationships and boasted record retention of our existing clients in 2007.”

About Cydcor Inc.

Cydcor Inc. is the leading provider of outsourced, face-to-face sales teams to a diverse client base of companies in a range of industries, including telecommunications, office products, retail energy and financial services. Cydcor works with a network of independently owned corporate licensee sales offices providing clients with access to more than 3,000 sales professionals and 200+ offices in North America. The privately held company is based in Westlake Village, Calif.

Contact:

Cydcor
Gail Michalak, 818-706-9500

Cydcor Reaches Expansion Milestone

Dec 29, 2007

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Cydcor, the leading global provider of outsourced, face-to-face sales teams, surpassed a major company milestone by growing its full-time, exclusive network of independent sales offices to more than 200 locations in 2007, company officials announced.

Today, Cydcor has access to more than 2,500 sales professionals and 200 locally-operated offices across North America. The success of Cydcor’s business is a direct result of hiring and managing a talented sales force of brand ambassadors. Each salesperson works with one Cydcor client, ensuring that products are accurately and effectively represented.

“The opening of more than 200 sales offices is a landmark occasion in Cydcor’s 14-year history,” said Cydcor President Jim Majeski. “This growth reflects our ability to go into territories where clients need market share and to tap our sales force’s commitment to the highest standards of quality, performance and professionalism. Cydcor is well positioned to provide superior levels of service through our expanded geographic reach and product-specific teams dedicated to meeting unique client needs.”

As a pioneer in the outsourced, face-to-face sales approach, Cydcor’s efficient operations and quality systems enable Cydcor to offer a speed-to-market advantage to its Fortune 500 client base. Cydcor specializes in gaining fast and measurable results for a range of distinguished and diverse clients, including leaders from the telecom and retail energy industries to financial institutions and office product suppliers.

About Cydcor Inc.
Cydcor Inc., is the leading provider of outsourced, face-to-face sales teams to a diverse client base of companies in a range of industries, including telecommunications, office products, retail energy and financial services. Cydcor works with a network of independently owned corporate licensee sales offices providing clients with access to more than 3,000 sales professionals and 200+ offices in North America. The privately held company is based in Westlake Village, Calif.

Contact:

Cydcor
Gail Michalak, 818-706-9500

Jim Majeski Named President of Cydcor

Dec 11, 2007

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Cydcor, the leading provider of outsourced, face-to-face sales teams, recently named Jim Majeski President of Cydcor. Prior to this role, Majeski held the position of Cydcor Senior Vice President of Business Development

“Over the course of the past 13 years, Jim has played a central role in making Cydcor the success it is today. His leadership, ability to forge long-lasting client relationships and fuel the growth of our network of sales offices, has contributed to Cydcor in innumerable ways. As President, he will lead Cydcor at an even more significant level,” CEO Gary Polson said.

Majeski joined the company in 1994 and is credited with taking Cydcor global, leading business development in Germany, Spain and the UK. He oversees all client relationships which include Fortune 500 companies, some of which became clients more than a decade ago. In addition, Majeski has continued to meet clients’ needs through increasing Cydcor’s network of independent sales offices from zero to more than 200 today.

“We have built an outstanding reputation with our clients and in the industry. The biggest and best global brands are choosing Cydcor and our network of sales offices to represent them. As President, I look forward to the explosive growth Cydcor will experience in the near future,” said Majeski.

Most recently, Majeski and Polson obtained additional capital from institutional investors to fuel business expansion and the pursuit of channel and geographic opportunities. Both Majeski and Polson have financial as well as ownership stakes in the company.

Prior to joining Cydcor, Majeski served as director of business markets at MCI and president of the International Marketing Group. Majeski has more than 20 years of experience in corporate sales, management and strategic brand marketing, and is currently on the Board of Directors of Pennsylvania State University and St. Thomas University.

About Cydcor Inc.
Cydcor Inc., is the leading provider of outsourced, face-to-face sales teams to a diverse client base of companies in a range of industries, including telecommunications, office products, retail energy and financial services. Cydcor works with a network of independently owned corporate licensee sales offices providing clients with access to more than 3,000 sales professionals and 200+ offices in North America. The privately held company is based in Westlake Village, Calif.

Cydcor Evolves Operations to Support Outsourced Sales Force for Clients

Oct 26, 2005

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Cydcor, the leading outsourced sales company in the business to business market, attributes its continued success to the same reasons Cydcor’s clients seek its services – quality, efficiency, speed, and securing a leadership position in the marketplace.

Cydcor’s ability to evolve at a pace to keep its clients competitive in the marketplace came with Cydcor’s capacity to streamline and improve its own operations. “Over the years, the nature of our business and the business of our clients has become more competitive and more complex,” stated Gary Polson, Cydcor CEO. “It is vital for us to ensure Cydcor is a nimble and proficient company so we can support our clients more quickly and cost-effectively than they can support themselves.”

“It’s hard to imagine how sophisticated we’ve become in such a short period of time,” states Vera Uzelac, Cydcor Vice President of Operations. “We have re-engineered a manual paper-intensive system of processing sales that used to take hours… and sometimes even days, to an automated, data-driven system that can process sales in minutes with even greater accuracy.”

Uzelac, who has been involved with the Cydcor for more than a decade, would know. She remembers when Cydcor handwrote some 250 checks a week and manually stuffed them in envelopes lined up and down the long hallways of the office, instead of using Electronic Funds Transfer.

Cydcor’s proven track record for many for leading brands in the office products, telecommunications and financial services using the most original direct marketing approach, face-to-face sales, has taken on a degree of sophistication. Cydcor’s efficient operations and quality systems enable Cydcor to offer a speed-to-market advantage to its Fortune 500 client base.

Contact:

Cydcor
Gail Michalak, 818-706-9500

Cydcor Supports Former Team Member Through Donation

Oct 8, 2005

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Cydcor and its team members recently made a donation to the Andinet International School in Ethiopia, in addition to packing and sending supplies for the school’s children and teachers.

In support a former Cydcor receptionist who moved to Ethiopia in August to teach English and art to impoverished children at Andinet, Cydcor donated $1,000 to the school and Cydcor team members individually contributed nearly $600 in additional funds.

“We look for opportunities to support our team members’ prosperity internally as well as externally while they pursue other goals and passions,” said Gary Polson, chief executive officer of Cydcor. “At Cydcor, we try to create a philanthropic environment where our team members can support each other, and we all wanted to help her make a difference.”

Cydcor and its team members were also able to fill four boxes of binders, paper, padfolios, pens and pencils to be personally delivered to the school in Ethiopia. The money will be used to purchase student school and arts supplies, which are often limited or non-existent.

“The Andinet International School expresses heartfelt gratitude for the generous contribution and personal delivery from Cydcor,” said Nefertiti Makeda, director of Andinet International School. “Our school is growing and we are always in need of educational materials.”

About Andinet International School

Andinet International School is a world, co-educational institution open to students of all nationalities and religions. Classes are instructed in English, but Amharic, French and Arabic are offered as well. Working closely with the Ethiopian Ministry of Education, the school insures that each student meets or surpasses Ethiopian and international education standards. Andinet recruits highly qualified teachers from Ethiopia and throughout the world to teach and inspire students to strive for academic excellence and integrity. For more information on Andinet International School, please visit www.andinet.edu.et/.

About CYDCOR, Inc.

CYDCOR, Inc., is the leading provider of outsourced, face-to-face sales teams to a diverse client base of companies in a range of industries, including telecommunications, office products, retail energy and financial services. CYDCOR works with a network of independently owned corporate licensee (ICL) sales offices providing clients with access to more than 2,700 sales professionals and 200+ offices in North America. The privately held company is based in Westlake Village, California.

For more information about Cydcor, log on to www.cydcor.com.