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The most productive part of your day happens the night before.
If you set aside 10-30 minutes each night to plan for the coming day, you’ll wake up with a purpose and will be ready to act on your to priorities for the day. Developing an evening routine may not only help you get better sleep by not rushing through the morning but will also help set your day for success.
It may take adjustment to find an evening routine that works for you. Start with these suggestions Cydcor has for you and see if they help you start the day off on the right foot.
Get Alarmed
Decide on a bedtime and stick to it. Get up at the same time every morning. Set an alarm to remind you to start your evening preparations. Consider using a fun and friendly alarm tone if it makes getting up easier—whatever works. The key here is actually getting up when the alarm goes off—resist the urge to hit that snooze button! Be ready to wake up and start the day with an optimistic attitude.
Plan Your Meals
Healthy eating provides the energy and stamina you need throughout the day. Just before bed, prep next day’s breakfast, make your lunch, and decide what you’ll have for dinner the following evening. You may finally eat that broccoli you always say you’re going to eat—instead of just ordering takeout due to having to run for a last minute meal.
Straighten Up
Walk around your living space and put away things that are out of place. Wash your dishes and put them away. Waking up in a clean house reduces your stress levels and gives your day a calm start. Plus, when you get home at the end of the day, you’ll feel relaxed instead of stressed about all the tidying that needs to get done.
Dress Rehearsal
Pick out your clothes for the next day. Organizing your clothes and planning your outfits takes the stress out of getting dressed. You’ll know when laundry needs to be done and you won’t have to fuss with indecision in the morning when you’re still trying to just wake up. This is simply one of the best ways to always dress for success
Review Your Day
Take a look at your calendar and review tasks for the next day. Identify one or two things you want to accomplish. Study your schedule for any potential problems and schedule time to address them.
Get Inspired
Once your evening tasks are complete, read that book next to your bed. Find a writer or topic that will inspire a positive attitude and personal growth. Be sure to check out Cydcor’s recommended books that every manager needs to read. You’ll conquer your day with enthusiasm, optimism, a nourishing breakfast, and a killer sense of style.
Do you have an evening routine that makes your day more productive? Share your tips on Twitter and follow us @Cydcor. We want to know what works for you.
We are Cydcor, the recognized leader in outsourced sales services. From our humble beginnings as an independent sales company based in Canada to garnering a reputation as the global leader in outsourced sales, Cydcor has come a long way. We’ve done this by having exceptional sales professionals and providing our clients with proven sales and marketing strategies that get results.
Getting close to your customers is one of the most important business strategies you can master. Learn how to change your mindset to keep the customers you have—and get new ones!
As a sales professional, you live, die, and breathe for customers. Simply stating that customers are vital to your success would be a massive understatement—customers are everything!
Instilling a customer-focused mindset into your employees and salespeople will keep their eyes on the ball and lead to some seriously good results for your business. In fact, according to a study by the Institute for Corporate Productivity and the American Management Association, companies that don’t foster an environment and culture of pleasing customers fail to succeed.
The study found that the best organizations -understand and leverage customer-focused initiatives that require a blend of attraction, engagement, satisfaction, collaboration, and retention.
Have we convinced you to make a change within your own business? If so, here are a few ways to start manufacturing a customer-centric cultural shift in your business:
Find A Good Place To Start
Begin by benchmarking your current level of customer focus. By completing an audit of your ongoing efforts, you can actually determine where to begin and how your team could improve.
Know Your Audience
Naturally, you’ll need to know who your customers actually are if you want to serve them properly. Try customizing your approach for your customers at every opportunity. Learn from the past and the present to see what they like and dislike about your current strategy so that you can refine your efforts in the future!
Consistency Is Key
Creating a consistent standard that your customers can anticipate is crucial. Standardizing training and protocols for your customer-facing employees is essential for maintaining a consistent brand image.
Think Of The Big Picture
Help your employees see the actual impact that their work has on customers. Forging this relationship is incredibly important to getting your employees invested in the customers that they serve. Employees that can see the fruits of their labor tend to be more productive as well!
Communication Matters Most
Maintaining open communication with your customers at all times is another essential. There’s a reason large companies have 24/7 customer support—it pays always to be there when your customers need you. While it may not be possible for all businesses to have a dedicated 24/7 customer support team, do the best that you can with the resources available to you. Your customers will be able to tell that you’re working hard for them.
Hire Help
Are you having trouble making the shift happen? If all else fails, try making your next hire someone that already has a customer-focused mindset. This will help you fill your ranks with right-minded individuals!
For further reading about creating a customer-focused environment in your business, check out this insightful article from Forbes.
Constructive communication with your customers will help you close a sale today and let you know who to call tomorrow. What are your secrets for staying connected with your customers? Share the skills you’ve developed with us. Post your story on Twitter, follow us @Cydcor, and start a conversation with your network.
We are Cydcor, the recognized leader in outsourced sales services. From our humble beginnings as an independent sales company based in Canada, to garnering a reputation as the global leader in outsourced sales, Cydcor has come a long way. We’ve done this by having exceptional sales professionals and providing our clients with proven sales and marketing strategies that get results.
Becoming positive is a choice, a state of mind, and a feeling. Optimism is an essential component for developing a positive attitude.
Have you ever had to resolve a tough situation involving an unhappy customer? If so, then you know just how important—and how game changing—having a positive attitude can be. Where pessimism would work against you, optimism helps focus your energy, find opportunities, and solutions in the face of adversity.
A positive attitude is crucial for anyone who works in sales. Below, we’ve provided some techniques you can use to develop the positive attitude required to provide your team and your customers with the solutions they need.
Optimize Each Opportunity
Here’s a secret for crafting a positive attitude: The specific assignment doesn’t matter. What matters is how you approach the task at hand. If all you can see are problems, write them down and find solutions to turn them around. If you need support, ask for insight from your team members or supervisor. You do have the power to be the positive change!
Win With Words
Change your vocabulary. Say things like, “I’m going to learn a lot from this assignment” instead of “But I don’t know how to do any of this!” Not only will this help you keep a positive attitude, but it will also influence your team members to do the same.
Look at each part of the challenge with a solutions-minded attitude. Every element is an opportunity and an invitation to succeed. Every assignment you receive provides an opportunity to improve your success and prove your value.
Contradict Complainers
You will always encounter complainers. When you run into one, ignore their comments. Nod, smile, say thank you, and then get back to work. Your steady progress and ultimate achievement may even convince them it’s time to change their point of view.
Banish Bad News
Negativity is also found in the news, on social media, and professional publications related to your industry. Everyone is entitled to an opinion, but you should reject the impulse to support and spread bad news. Play inspirational music instead of engaging with negative content.
Practice Positive Visualization
See yourself closing the deal before you start a conversation with your customer. If your first call of the day doesn’t work out, say to yourself, “Every sales call is different.” If someone changes their mind, remind yourself that, “I’m creating a positive experience for my customer, and satisfied customers are more likely to stay—and less likely to spread dissatisfaction.”
Perfecting a positive attitude takes practice. To maintain a motivated mindset, schedule ten minutes every day to read an inspirational book, speak to your mentor, or review messages that inspire you with feelings of strength and hope. Making a date with motivation every day will improve your chances of developing a powerful positive attitude.
Tell us what you do to stay positive when facing a difficult task! Post your tips on Twitter, follow us @Cydcor, and share this blog with your friends. Start a conversation with your community!
We are Cydcor, the recognized leader in outsourced sales services. From our humble beginnings as an independent sales company based in Canada, to garnering a reputation as the global leader in outsourced sales, Cydcor has come a long way. We’ve done this by having exceptional sales professionals and providing our clients with proven sales and marketing strategies that get results.
TED Talks will improve your understanding of a complex concept or help you to master new skills. Humor, imagination, and authentic emotion energize these talks and guarantee your engagement.
TED wants to change your life. It’s that simple. This popular nonprofit was launched in 1984 as a conference exploring the convergence of Technology, Entertainment, and Design (TED). TED Talks offer viewers a glimpse into the workings of some of the leading minds in the world today.
The problem with such a vast array of rich resources is that it makes tracking down the topics that will provide an immediate career benefit a bit more difficult. When you have the time, plan to take a tour of the TED Talks available online. You never know what insights you might find from a subject that has no direct connection to your industry.
When your time is limited and you’re looking for insights to improve your performance in business and sales, start with these 10 talks. Each speaker we’ve selected provides a powerful personal story and insights that will have a direct impact on your professional life.
Make yourself comfortable and prepare to open your mind. Your journey to excellence is about to begin.
1. The Puzzle of Motivation | Dan Pink
2. Five Ways To Kill Your Dreams | Bel Pesce
3. Your Body Language Shapes Who You Are | Amy Cuddy
4. Want to Help Someone? Shut Up and Listen! | Ernesto Sirolli
5. The Power Of Believing You Can Improve | Carol Dweck
6. Try Something New For 30 Days | Matt Cutts
7. How To Make Work-Life Balance Work | Nigel Marsh
8. Smart Failure for a Fast-Changing World | Eddie Obeng
9. The Key To Success? Grit. | Angela Lee Duckworth
10. What It Takes To Be A Great Leader | Roselinde Torres
Have you listened to a TED Talk or attended an event in person? Do you have a favorite speaker or subject? If you were going to give a TED Talk, what would you talk about? Please comment here, share your story on Twitter, and follow us @Cydcor. Invite your friends and colleagues to participate in this discussion; you might spark a TED Talk of your very own.
We are Cydcor, the recognized leader in outsourced sales services. From our humble beginnings as an independent sales company based in Canada, to garnering a reputation as the global leader in outsourced sales, Cydcor has come a long way. We’ve done this by having exceptional sales professionals and providing our clients with proven sales and marketing strategies that get results.
We reward Olympic athletes with gold medals for setting records. We value the person who is able to compete and win on their own terms. But athletes don’t win races on their own: these exceptional people train every day and work with coaches who teach them how to perform under pressure.
Think of yourself as an athlete in your own life. When you’re entering a time of increased pressure you need to continue to train. You also need to share what’s going on with your team at work and your family and friends.
As we take on more assignments we begin to feel pressure, and that pressure brings on stress that’s bad for your health, destructive to your productivity, and complicates your personal life. Here are some strategies for handling pressure at work and at home from Cydcor. Experiment with these tips, and over time, you will develop your ability to achieve success under pressure.
Cydcor is hiring! Head over to CareerBuilder to learn how you can join the Cydcor team today.
Be a Good Communicator
Alert your supervisor when you’re entering a stressful time. If you decide that you’ll have a problem completing your assignments you must inform your supervisor. If you’re unsure about getting something done you need to be responsible and professional enough to ask for help. Be proactive and raise a red flag when you see trouble on the horizon—not when your ship has started to sink.
Control Your Emotions
Problems will arise and pressure will grow depending on time, resources, and the difficulty of the assignment. We often react emotionally when we start to experience pressure at work. Some of us perceive pressure as a challenge while others might experience it as a threat. While emotions make it hard to think clearly and limit your ability to solve problems, know that it’s okay to feel the emotions. Transform them into the energy required to complete the task.
Make a Plan
Climbing a mountain seems impossible, but taking one-step forward is a much more manageable goal. Get the pressure you’re feeling out of your head and onto paper. Break it down into smaller tasks. Be specific. Assign a time frame for each of the steps. If possible, delegate tasks. Make notes about the process once the task is complete so you’ll have an even better plan the next time a similar situation occurs.
Cultivate Bravery
Sometimes, pressure appears seemingly out of nowhere. When something goes wrong you need to be brave. It’s time to change your thinking. Instead of choosing panic, recognize the problem and then tell yourself, “Well, that’s inconvenient, so it’s a good thing I have my notes and I’ve practiced for this situation.” Bravery comes from practice and experience. Imagine what could go wrong and develop some possible responses. Write them down. Visualize yourself completing the tasks in a calm and relaxed manner.
Take Care of Yourself
During times of high pressure it’s easy to get distracted and forget to take care of yourself. It’s at these times that you need to be most aware of your health. Avoid fast foods or unhealthy comfort foods. Eat a balanced diet, drink lots of water, schedule short breaks during the day, get plenty of sleep, and try to get some type of exercise everyday. It relieves stress, lowers your blood pressure, and improves your mood.
Check out other blogs full of business advice from Cydcor, including Building and Maintaining Customer Relationships.
Cydcor is dedicated to helping business professionals take the next step in their careers. For additional blogs regarding business, leadership, and sales advice, head over to https://www.cydcor.com/media.
Sales professionals have a natural impulse to focus attention on developing new customer relationships in order to land new accounts. It’s a good impulse, but it’s one that you need to manage in order to maintain existing customer relationships.
At Cydcor, we’re interested in pursuing new opportunities, but we also understand that you can’t forget current customers in the pursuit of new possibilities. Customer relationships aren’t over once you close the sale. It’s the start of a long-term partnership that will benefit your company and your customer.
Here are some strategies for building—and maintaining—great customer relationships.
Remember Their Names
Whether you’re working with a small company or a large corporation you’ll be working with an individual—a person. He or she has a family, a birthday, a new child, or a feisty puppy. Get to know your customer. Include a few notes in your contact management system to help you remember personal details that distinguish them. Personal knowledge provides a way to start a sales conversation. Reach out on your customers’ special days and they’ll remember that you made an extra effort when they have to make purchasing decision.
Become a Solution Center
Offer your customers the resources they need to stay informed about changes, improvements, and up-dates in the service you provide. If your company offers a newsletter make sure that your customer knows about it. When you find articles, books, or webinars that might be useful to your customer remember to share them. Call out the information that will be valuable to them and their particular problems. They’ll appreciate that you personalized the information for them.
Monitor Customer Relationships with Social Media
Research by Zendesk says that 45% of customers shared bad customer experiences and only 30% shared good customer experiences on social media. This information is an important tool for building customer relationships. Follow your customers’ social media accounts on Facebook, LinkedIn, and Twitter. Listen to what they’re saying and you’ll be able to fix any issues if they happen.
Customers Are Team Members
Include your customers in events that matter to them, to your company, and his or her company. If your department is hosting a networking event or is launching a new service make certain that your customer hears about it. When you’re working on improving your team’s internal processes get your customers’ feedback. Show them that you value their business and their professional expertise.
Keep up with the latest updates from Cydcor by following us on LinkedIn: https://www.linkedin.com/company/cydcor
Is your glass half full, or is it half empty?
Before you answer this question, take a moment to think about what you’re being asked. The standard response from a traditional optimist is that the glass is half full.
Pessimists also provide an expected answer and observe that the glass is half empty. But an authentic optimist, one who’s been improving his or her performance at work and in life, will simply say, “I’m thankful that I have a glass.”
You see, the authentic optimist has developed the ability to see the details in the situations and challenges the encounter every day. They have learned to recognize opportunity and respond with originality tempered with a bit of audacity. Optimism has a lot of benefits—one of them is original thinking.
Optimism isn’t a trick. It’s not a gift, either. It’s something you can learn. It’s a skill you must learn if you want to develop your career and build success. At its best, optimism is a way of life. Are you ready to embrace it fully?
You may have been taught that to be an optimistic person you must “hope for the best.” Actually, those are two different things. Hoping for the best leads to passive decision making - you will sit where you are until something good happens. But you may be sitting in the wrong place. When something good happens on the next street over, you’ll miss it entirely because you misunderstood optimism.
Optimism is a state of mind, a decision, and a daily practice. As you begin to cultivate your own personal optimism you’ll begin to see that it’s not a magic bean or a book of spells. Optimism is a point of view. It’s learning how to see that each challenge you face at work, on the road, on the phone, and at home, presents you with an invitation and an opportunity to achieve your goals.
Now, it’s easy to see bad news and difficulty. Even some optimistic people may see that the glass is half empty. But authentic optimistic people have developed their skills to achieve and expect success. They never stop looking once they notice that the glass is half empty. An optimist sees that there are choices to be made and opportunities to be considered.
Cydcor’s National Conference for 2015 is taking place in Nashville, TN! There will be tons of fun happening at the conference (which will be held at the Gaylord Opryland Resort & Convention Center), the city of Nashville is also an excellent destination for tourists and travelers around the world. Here are a few standout aspects of Nashville that speak to why it was considered a great choice to hold this year’s national conference.
Nicknamed “Music City,” Nashville is the capital of Tennessee and is a favorite destination for all types of country music lovers—from classic country at the Grand Ole Opry to emerging artists in downtown clubs.
Over the last few years, creative people and companies from around the country have made Nashville home. Google took notice of this innovative atmosphere and included Nashville in its Entrepreneur Tech Hub Network.
There are a number of places that make this town famous.
Country Music Hall of Fame and Museum
Discover the traditions of country music in exhibits that explore its roots in the nineteenth century to others, featuring the work of modern legends like Johnny Cash and contemporary star Trisha Yearwood. Locals say it’s best to plan an early visit before the crowds show up later in the day.
Ryman Auditorium
The Ryman Auditorium was home to the Grand Ole Opry radio shows for 31 years. It was designated a National Historic Landmark in 1994 and, after an $8.5 million renovation, it remains an outstanding performance hall.
Grand Ole Opry
The Grand Ole Opry is celebrating 90 years of making great country music this year. Early performances featured country legends like Bill Monroe, Hank Williams, and Tammy Wynette. Contemporary performers such as Dierks Bentley and Carrie Underwood keep the country tradition alive today.
Robert’s Western World
Traditional country music has a home at this popular honky tonk. Artists from the television show “Hee Haw” once performed regularly at this venue. New talent performs every night and famous country stars like Faith Hill and Tim McGraw appear here.
Art and Culture in the Park
Nashville became known as the “Athens of the South” by the 1850s because of its large number of schools. The Nashville Parthenon was created for the 1897 Tennessee Centennial Exposition in a neo-classical Greek style—a natural choice for such a cultured city. Located in Centennial Park, the building currently serves as the city’s art museum and houses a 42-foot statue of Athena, the goddess of reason.
For the latest information on Cydcor's National Conference for 2015, follow our updates on Facebook!
Cydcor is pleased to announce a photo contest that will be held the week of our Operation Smile event, the “Day of Smiles!” Anyone participating in the event will have the opportunity to submit a photo on Facebook, Twitter, or Instagram wearing their Day of Smiles t-shirt, using the hashtag #DayofSmiles. Entries will automatically be entered into a drawing to be featured in Cydcor's monthly newsletter!
There will be three winning categories: the best action shot, the most creative, and the best group photo. Winners will be announced on Cydcor’s Facebook Page (https://www.facebook.com/CydcorLLC) as well as on Cydcor’s Instagram (@Cydcor) and on Cydcor’s Twitter (@Cydcor) on Wednesday, June 10th. Be sure to follow Cydcor’s Facebook page for additional information regarding all the fun taking place at during Day of Smiles.
This contest will run from Wednesday June 3rd, 2015 (10:00AM PST) until Tuesday, June 9th, 2015 (11:59 PM PST). Winners will be announced at any time after noon PST on June 10th, 2015.
See you on #DayofSmiles!
Terms and Conditions (Facebook)
Post a photo on Instagram, Twitter, or Facebook wearing a Day of Smiles t-shirt using the hashtag #DayofSmiles anytime from Wednesday June 3rd (10:00AM PST) until Tuesday, June 9th (11:59 PM PST) and you will be automatically entered in the Day of Smiles contest. To be eligible, entrants must be (i) at least 18 years of age and (ii) a member or affiliate of a Cydcor independent corporate licensee or an employee of Cydcor. Multiple submissions per participant are allowed. Profanity or inappropriate language or images, as determined by Cydcor, in its sole discretion, will be disqualified. There will be a total of three winners. The categories to win are: the best action shot, the most creative, and the best group photo. The winning pictures will get to be featured in The Leader magazine in the July 2015 issue. The winners will be selected by Cydcor, in its sole discretion, and announced via Cydcor’s Facebook Page (https://www.facebook.com/CydcorLLC?ref=hl) as well as on Cydcor’s Instagram (@Cydcor), and on Cydcor’s Twitter (@Cydcor) on Wednesday, June 10th any time after 12:00PM PST and no later than 6:00 PM PST. This promotional offer is not intended to create a partnership, joint venture, co-ownership or other association between Cydcor and the participant.
This promotion does not have a connection with Facebook in any way and is not sponsored, endorsed or administered by, or associated with, Facebook. By entering the contest, participants agree to fully release Facebook from any and all liability.
Terms and Conditions (Instagram)
Post a photo on Instagram, Twitter, or Facebook wearing a Day of Smiles t-shirt using the hashtag #DayofSmiles anytime from Wednesday June 3rd (10:00AM PST) until Tuesday, June 9th (11:59 PM PST) and you will be automatically entered in the Day of Smiles contest. To be eligible, entrants must be (i) at least 18 years of age and (ii) a member or affiliate of a Cydcor independent corporate licensee or an employee of Cydcor. Multiple submissions per participant are allowed. Profanity or inappropriate language or images, as determined by Cydcor, in its sole discretion, will be disqualified. There will be a total of three winners. The categories to win are: the best action shot, the most creative, and the best group photo. The winning pictures will get to be featured in The Leader magazine in the July 2015 issue. The winners will be selected by Cydcor, in its sole discretion, and announced via Cydcor’s Facebook Page (https://www.facebook.com/CydcorLLC) as well as on Cydcor’s Instagram (@Cydcor), and on Cydcor’s Twitter (@Cydcor) on Wednesday, June 10th any time after 12:00PM PST and no later than 6:00 PM PST. This promotional offer is not intended to create a partnership, joint venture, co-ownership or other association between Cydcor and the participant.
This promotion does not have a connection with Instagram, Inc. in any way and is not sponsored, endorsed or administered by, or associated with, Instagram. By entering the contest, participants agree to fully release Instagram from any and all liability, and agree to Instagram’s terms of use.
Terms and Conditions (Twitter)
Post a photo on Twitter wearing a Day of Smiles t-shirt using @Cydcor and the contest hashtag #DayofSmiles anytime from Wednesday June 3rd (10:00AM PST) until Tuesday, June 9th (11:59 PM PST) and you will be automatically entered in the Day of Smiles contest. Users who do not use @Cydcor or the contest hashtag will not be entered to win. To be eligible, entrants must be (i) at least 18 years of age and (ii) a member or affiliate of a Cydcor independent corporate licensee or an employee of Cydcor. Participant may not create multiple accounts to enter the contest – the creation of multiple accounts will make participant liable to have all accounts suspended by Twitter. Any participant found creating multiple accounts to enter the contest will also be disqualified. Multiple submissions per participant are allowed; provided, however, that the participant posts a different tweet each time. Participants may not post the same tweet repeatedly (no duplicate tweets). Posting duplicate tweets is a violation of Twitter Rules and jeopardizes search quality. Profanity or inappropriate language or images, as determined by Cydcor, in its sole discretion, will be disqualified. There will be a total of three winners. The categories to win are: the best action shot, the most creative, and the best group photo. The winning pictures will get to be featured in The Leader magazine in the July 2015 issue. The winners will be selected by Cydcor, in its sole discretion, and announced via Cydcor’s Facebook Page (https://www.facebook.com/CydcorLLC) as well as on Cydcor’s Instagram (@Cydcor), and on Cydcor’s Twitter (@Cydcor) on Wednesday, June 10th any time after 12:00PM PST and no later than 6:00 PM PST. This promotional offer is not intended to create a partnership, joint venture, co-ownership or other association between Cydcor and the participant.
This promotion does not have a connection with Twitter in any way and is not sponsored, endorsed or administered by, or associated with, Twitter. By entering the contest, participants agree to fully release Twitter from any and all liability, and agree to read and abide by Twitter’s Rules.
Big bank accounts aren’t the only thing that millionaires have in common. In order to find success, millionaires have to fully develop traits including courage, vision, and passion. Millionaires use a different line of thinking than everyone else. It’s not just about money, but life as a whole. Since thoughts have an effect on actions, people who want to one day be a millionaire should have the mindset to do so. Here are a few traits that many millionaires share:
Vision
Millionaires are creatives who are constantly seeking the next master plan. These people not only have big dreams, but they also believe that those dreams will one day come true. As such, wealth seekers should set lofty goals and not be afraid of uncharted territories. Professionals need to be constantly scheming about the next step and never dwelling on the past.
Passion
In order to fully reach peak potential, people need to be passionate about what they do for a living. Being able to enjoy work allows a person to build discipline and work their hardest every day. Ask any millionaire, and they’ll tell you that they enjoyed their journey to the top, no matter the difficulty. They believed in what they were doing and knew they really had something to work with. Find that passion, and one day you will realize you’ve loved what you’re doing for years.
Salesmanship
How are your sales skills? Millionaires are constantly pitching their concepts and plans, trying to sell others on the idea. Many millionaires also have well-developed social skills. Being able to converse with anyone and tell their side of the story makes things a lot easier. Developing sales skills, either professionally or on the side, can add a lot of weight to their business abilities.
No Fear
No one wants to find out they haven’t been successful with their latest endeavor. Most of us are afraid of failure. The thought of failure brings about a negative reaction and immediately brings up our insecurities. However, being afraid of failure also creates a fear of changing things. Nothing ever grows in the comfort zone. Millionaires know that failure is an essential part of success. We learn many things from falling down, but what matters is how we get back up. For millionaires, failure is just one step closer to real success.
For more information about Cydcor, be sure to follow us Instagram to keep up with the latest from our offices!
Making the most of feedback, positive or negative, is a crucial skill for professionals, especially those that are on the Cydcor team. In order for us to grow, we must know what we’re doing right, but also we need to know what we can improve on. It can be tough to accept feedback because it’s coming from an outside source. We’re used to doing things a certain way, and when someone says it should be done in a different manner, we can get defensive. Accepting feedback isn’t the easiest task, but with experience, we can make the most of it. Here are three steps to accepting feedback:
Listen. Be attentive and listen carefully to what this person is saying. This communicates that you value the feedback, and it ensures that you understand the feedback being provided. Everyone deserves to be heard, so always give people a chance.
Assess. Either the feedback will support the work you’ve been doing, or go against it. If it’s positive, then you have earned another supporter. If it’s critical, you either go with it or go against it.
Negative feedback can hold within it a lot of useful information that is simply too valuable to ignore. Sometimes even when you agree with the contrary feedback, you will be inclined to defend your position. Don’t waste time on this sort of defense! Accept the feedback, analyze its value, and apply it.
Act. If you ask for feedback but do not apply it, then there wasn’t much reason to ask for it in the first page. Take action as soon as possible after you receive feedback, and show your appreciation. If we aren’t able to at least consider some changes after receiving feedback, there’s no point in hearing it at all.
A key thing to remember about accepting feedback: it is one opinion coming from another individual's perspective. It is up to you thoughtfully reflect about it, compare it to other feedback you have received, and do something about it. It’s extremely difficult for us to see ourselves as others see us, but it’s also very important that we don't allow blinders to get in the way of opportunity. As you learn more about yourself, feedback will become less painful. You will learn how to put it into a larger perspective and how to use it to better yourself for the future. Feedback is honestly one of the best gifts to receive from colleagues, and us at Cydcor always try to make the most of it.