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Performance

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7 Reasons Being on Time Matters

Apr 13, 2017

0 min read

7 Reasons Being on Time Matters: The Importance of Punctuality

Like it or not, being on time matters. In fact, it matters a lot. It communicates to others whether they can trust and rely on you. It gives others insight into how you view them and how you view yourself. Being chronically late can have countless unintended consequences, and it’s a seemingly small thing that can have a huge and lasting negative effect on your career. By contrast, learning the importance of punctuality – or being consistently on-time, or even early – is an incredibly simple way to set yourself apart from the crowd. It allows you to make an instant good impression, and it can help you reach your goals faster by helping others see you as someone worth listening to.

There is no excuse for being late. Barring true emergencies, being on time is completely within your control. Taking ownership of your time, knowing the importance of punctuality, and choosing never to be late again, is one easy thing you can do to change your life and career for the better.

In case you still need reasons to be on time, here are 7 big ones:

  1. Being Late Weakens Your Position: When you’re late, you’re starting off on the wrong foot. Nobody wants to start an important business meeting with an apology. You may also be stressed and scattered, which may make the other person question their choice to work with you. If you can’t even be trusted to be on time, why would a customer trust you with their money?

  • How to flip it: When you know the importance of punctuality, it puts you in the driver’s seat. Being on time helps you be cool, calm, and collected, and you make a great impression by showing the other person you respect their valuable time. By arriving early, you allow yourself a few extra minutes to think through your argument, and you appear more confident, poised, and in control.

  1. When You’re Not on Time, You’re Stealing: If time is money, then by arriving five minutes late you’ve just stolen something of value from the other person, which is NOT a great way to start any important business negotiation. The other person feels like they’ve already given you something, so they’re not going to be as likely to give you more.

  • How to flip it: Being on time instantly makes the person feel valued and appreciative, which could make them more open to your sales pitch.

  1. Being Late Communicates a Lot…and None of it is Good: Being late tells others a lot about you, your integrity, and your respect for other people. It tells them you think your time is more important than theirs, and whatever you are doing is more important than what they could be doing. It shows disrespect and disregard, and it tells the other person you’re totally unreliable, careless, and disorganized.

  • How to flip it: Being on time tells others that you’re trustworthy, considerate, and prepared. You’re showing them they are important to you and you are bringing your A-game.  

  1. There’s No Good Excuse: Other than a real emergency – and no, sleeping late and traffic don’t count – being on time is 100% within your control, and it’s easy! Sure, staying on schedule does take some planning and organization, but compared to almost every other challenge you could face at work, being on time is a cakewalk. Being late is like shooting yourself in the foot.

  • How to flip it: Being on time is an incredibly simple way to impress others, make people like you, and make yourself look good. Why wouldn’t you do it?

  1. Being Late Wastes Time: When you’re late, you’re not buying yourself a few “extra minutes” you’re throwing away those minutes on things that could have been accounted for with a little planning. Being late often forces you to do extra work by scheduling follow-up meetings when you can’t finish your whole agenda, or by slowing you down on a project because you haven’t organized your thoughts ahead of time.

  • How to flip it: Knowing the importance of punctuality, on the other hand, saves you time. Good time management makes you more efficient, which means you can leave work right at 5 pm to make it to your child’s baseball game or get in that evening workout you’ve been skipping.

  1. Being Late Wastes Money: Ever miss a flight or a show because you were running late? Ever have to pay extra for parking because your meeting ran over? Does your child’s daycare charge you by the minute when you don’t pick up your kid on time? Being late can lead to some costly mistakes.

  • How to flip it: Always being on time can save you from a wide variety of late fees and penalties, and it can help you catch those precious first-come, first-served deals.

  1. Being Late Makes You Scatterbrained: The stress you feel when you’re constantly running late interferes with your ability to make decisions, think and speak clearly, perform with precision, and get things done with a winning attitude.

  • How to flip it: By being on time, you’re able to start meetings, projects, and your work day clear-headed and free from the nagging emotional distractions.

Being on time doesn’t come naturally to everyone, but it doesn’t have to. Even those of us who struggle with punctuality will admit that being on time just takes a little planning, and most importantly, admitting to ourselves that being on time matters. Just think about it. When you really care about being somewhere on time, you’re able to make it happen. Right? That’s because the biggest trick for improving your time management isn’t a trick at all. It’s just knowing the importance of punctuality.

10 Ways to Make an Entrepreneurial Mindset Work for You

Apr 5, 2017

0 min read

Woman entrepreneur in front of a chalkboard, thinking about leadership.
How Having an Entrepreneurial Mindset Helps You at Work

You’ve never dreamt of owning your own business, but that doesn’t mean you don’t fantasize about getting ahead and earning that big corner office. There’s a reason those impassioned entrepreneurs seem to be so good at turning their big dreams into realities: they have an entrepreneurial mindset. They’re confident and driven, and they thrive on the challenges that sometimes keep others from even trying. Embracing and maintaining an entrepreneurial mindset can help you do your job better, allowing you to reach your goals faster, whatever they may be. So, no matter where your career is today, think like someone who rules the world, and someday, you just might.

Here are 10 ways you can think like an entrepreneur to succeed at work:

1. Take Action: Entrepreneurs don’t just talk about the things they want; they go after them. Instead of waiting for fortune to turn your way, find ways to influence what you can in order to encourage the results you want. Being a go getter can help you rise through the ranks faster, and it proves that you’re someone who can be trusted to get a job done.

2. Be Resourceful: Don’t let a limited budget stand in your way. Entrepreneurs find ways to make due and produce incredible results with what they have, and they’re clever about negotiating favors and freebees. Developing skills like these are crucial no matter the job, and finding ways to save the boss money is a great way to earn positive attention from those with the power to help you get ahead.

3. Recognize Opportunities: When entrepreneurs see an opening, they pounce on it. This way of thinking will help you choose the projects that can catapult your career by teaming you up with the right influencers or by demonstrating your ability to take the lead. Paying attention to the opportunities around you could also help you identify the perfect moment to ask for a promotion or a raise.

4. Be Fearless: Don’t let potential obstacles or rejection stop you, and don’t let a “no” scare you off. Entrepreneurs take risks and put themselves out there, which gives them an edge when it comes to sales, pitching ideas, and asking for better tools or more resources. Learning to stand your ground at the negotiating table is a skill that is critical to almost any business transaction.

5. Get Comfortable with Change: Fear of change is something that plagues many professionals, and it can prevent them from taking on new responsibilities, trying for a promotion, or applying for a new job. But don’t let fear of the unknown stop you. Instead, think like an entrepreneur, and decide to thrive on change. Accept being out of your comfort zone as a natural part of growth. Being at ease with uncertainty will empower you to say yes when others say no, helping you find the shortest possible route to success.

6. Love a Challenge: Entrepreneurs think adversity is exciting. Instead of choosing the easy road, point at the highest peak in sight and say, “l’ll conquer that one!” Priding yourself on winning in the face of extreme obstacles can be a major advantage whether you’re an intern, a new business owner, or a department head.

7. Know How to Delegate: Stay focused on the important things, and don’t be afraid to relinquish control to allow others to help lighten your load. Entrepreneurs learn that they must share responsibility and accept help when it’s available.  Embracing collaboration can assist you in meeting deadlines and preventing burnout to keep you at the top of your game.

8. Be a Lifelong Learner: Entrepreneurs constantly strive to be better, smarter, and more efficient. Learn to maintain a student mentality, and your hunger for information will help you shine at work by keeping you up-to-date on industry knowledge, critical technical skills, and relevant news you can apply to help your employer outwit the competition.

9. Think Big: Entrepreneurs set challenging goals and are constantly striving to improve themselves. Even if you never hope to run your own company, aiming high is a great way to discover how much you can achieve. Thinking about the future can be an excellent way to stay motivated. Push yourself to think about where you might like your career to be in a year, five years, and beyond, and you just might surprise yourself.

10.   Trust Your Instincts: Don’t spend a lot of time doubting yourself. Leading entrepreneurs know that negative thinking gets them nowhere. Trust your decisions, and be confident you will figure it out along the way. A great, entrepreneurial attitude will be your secret weapon against self-doubt, and it will help to remind you that you deserve the opportunity to succeed even when others casts doubts on your potential.

Thinking like an entrepreneur keeps you focused on your goals no matter where you are in your career path. It lends purpose to all the hard work you do, allowing you to set aside fear and ego to get the job done. It can help you remember that it will all pay off in the end. Adopt an entrepreneurial mindset, and the only person who will determine how successful you can be is you.

How to Stay Focused at Work When it Gets Tough

Apr 2, 2017

0 min read

Tricks to Be More Productive and Stay Focused at Work

Distractions are everywhere! Sometimes it’s hard to believe anyone can get anything accomplished when friends can reach us at any time on our mobile phones, social media notifications nag us to check in, and a 24-hour news cycle means there’s always something new and interesting just one Google search away. But focus, like exercise, eating right, and flossing, is just another habit. It’s a behavior we need to constantly practice and hone, and it IS something we can train our busy brains to do better.

Here are eight essential tips to help you be more productive:

  1. Minimize Multi-Tasking: It’s a buzzword mentioned in almost every job interview, but multi-tasking isn’t necessarily a good thing. Studies have shown that people who try to juggle more than one task at a time don’t perform as well as those who focus on the task at hand. Instead, allot specific amounts of time to each project according to its importance, and give your full attention to each task during its assigned time slot.
Multiple sets of hands working at a computer.
Minimize multi-tasking.

  1. Do the Complicated Work First: It might seem easier to get the simple tasks out of the way, but people tend to be most energized and focused in the morning, so use those most productive hours to tackle the projects that will require the greatest amount of concentration.
Businessman drawing on glass.
Get the most complicated projects done first.

  1. Exercise Regularly: Your brain is a muscle, and what’s good for your body is good for your brain as well. Besides getting the blood flowing, exercise helps reduce stress, which can be a huge distraction when you’re trying to get things done.
Exercise clothes and gear.
Tricks to Be More Productive and Stay Focused at Work

  1. Prioritize: Not everything is equally important. Make to-do lists, with the most critical tasks at the top. Making lists not only helps you build momentum as you check off key projects, it also helps ensure nothing falls through the cracks.
Hands arranging sticky notes on a desk.
Always prioritize.

  1. Take Breaks: Think you don’t have time for a break? Think again. Believe it or not, studies have shown that taking short, planned breaks actually improves concentration and focus at work. Taking breaks also helps avoid distractions brought on by boredom and combat our brains’ natural tendencies to worry about the things and people around us. This instinct was super helpful when we were cavemen in the wilderness – not so useful when we’re trying to meet a deadline at work.
Business man relaxing at his desk.
Don't forget to take breaks.

  1. Practice Good Concentration Hygiene: Until you have trained your brain to withstand all of life’s most tempting distractions, set yourself up for success by eliminating the distractions ahead of time. Hide your phone in a drawer, turn off the radio or TV, and move to a quiet place where you can commit to the task before you.
Business woman focusing at her desk.
Eliminate distractions to stay focused.

  1. Stop Being a Perfectionist: There are few things more distracting than worrying about failure before you’ve even started. Commit to getting the work done, and avoid the natural instinct to overthink what you’re producing. You can revise your project as many times as you like, but you’re not likely to produce much of anything if you’re too busy telling yourself that everything you do is mediocre.
A row of polaroid pictures with one crooked picture.
Don't be a perfectionist.

  1. Have a Plan: Before heading into the office on Monday morning, carve out a little time over the weekend to create a roadmap for the week ahead. Taking a few extra minutes to plan out your days in advance can help you be more productive throughout the week and save you the stress of sitting down and not knowing where to begin.
Computer with calendar on screen.
Make a plan for your week ahead of time.

Staying focused at work is something almost everyone struggles with. It’s not an easy thing when everything in our lives seems to be designed to grab our attention. But focus is something you can learn to do better. Start with the tricks above and take it slow. Even if you can only concentrate for five or ten minutes at a time in the beginning, just continue to work at it, and in no time at all, your brain will start to build the defenses it needs to banish distractions for good.

Is Your Workplace Attitude Holding You Back?

Mar 29, 2017

0 min read

Scissors cutting the words I can't do it
10 Ways Your Workplace Attitude May Be Holding You Back

We all want to get ahead, and figuring out what’s keeping your goals out of reach can be tricky. It takes asking a lot of important questions and making sure all the pieces are in place to ensure your success. You’ll want to be sure you’re getting the right training, connecting with the best possible mentors, and working for a company that positions you for growth. But, don’t forget to take a good hard look where it matters most: yourself. Your attitude and the way you approach life, your job, and the people around you can be the critical factor that decides your fate. Luckily, your workplace attitude is the one piece of the puzzle entirely within your control. All it takes is accepting responsibility for the role your attitude plays, along with a willingness to change.

Here are 10 easy ways to change your attitude for the better:

  1. Stop Complaining: Everyone complains from time to time, but a nonstop stream of complaints gives the impression of someone who’s constantly dissatisfied. While it’s normal to be occasionally frustrated when things don’t go your way, nonstop complaining shows an unwillingness to take action on your own behalf. If you’re miserable in your job or hate where you live, ask yourself what you can do to change your circumstances.

  1. Banish Excuses: If you have the bad habit of justifying your own behavior, you’re missing a lot of opportunities for growth. Only by being accountable for your own mistakes can you hope to learn from them. Taking ownership is necessary to improve your performance in the future.

  1. Assume the Best: Instead of adopting a can’t do workplace attitude, be optimistic and focus on what you can do. If you assume things will not go your way, why would you try at all? Your negative assumptions could be keeping you from taking risks and trying new courses of action, which could produce exciting and unexpected results.

  1. Stop Sweating Everything: When everything bothers you, and you’re almost always angry and  stressed out about something, all that tension drains energy you need to be great at your job. Getting caught up in your emotions also prevents you from being able to objectively look at situations to try to understand why problems occurred so they can be avoided in the future.

  1. Own It: If you spend a lot of time explaining why things are not your problem, you’re also missing the opportunity to take credit when things improve. Passing the buck may protect you in the short term, but it cheats you out of chances to grow and take on positions of greater responsibility.

  1. Learn to Compromise: It may seem like you’re standing behind your beliefs, but people who never compromise can make collaborating with others a miserable or even impossible process. What you call your independence or strong mindedness could be preventing you from making valuable contributions to team projects, or you might be derailing the team’s efforts altogether. Instead of drawing a line in the sand, strongly state your concerns, but listen to other ideas as well. The best course of action is often somewhere in the middle.

  1. Embrace Questions: When people question you, it can feel like they’re doubting you. The reality may be that they are just seeking clarity or shedding light on a detail you overlooked. Questions from others can help you provide critical support for your own ideas, which could bolster your argument and give your proposals a better chance of being approved. Instead of bristling, welcome questions with open arms.

  1. Stop Jumping to Conclusions: You call yourself decisive, but others would call you impulsive. While overthinking every situation could slow you down, not thinking at all before you speak or act can mean overlooking the potential consequences. Try to tame your kneejerk reactions, by taking just a few moments to cool down and think about how your response might be perceived by others.

  1. It’s Okay to Be Wrong: You associate making mistakes with weakness, but nobody can be right all the time. Refusing to admit that you might have made an error or might not fully understand something, doesn’t make you look smarter; it often does the opposite. People who don’t acknowledge their errors appear not to know they have made them.

  1. Celebrate the Achievements of Others: When others around you succeed, it can feel like it’s hurting your own chances for success. The praise others receive sometimes makes you feel invisible. But you might be overlooking how your colleagues’ successes contribute to your team’s overall growth. Instead of resenting their achievements, appreciate the way their stellar performance inspires you to up your game.

It’s never fun to admit that you might be the source of your own problems, but taking responsibility for your own workplace attitude is an essential step to overcoming those hurdles. Don’t beat yourself up. Instead, take an honest look at yourself and your interactions with others, and make a list of areas you’d like to improve. Write down tangible actions you can take to avoid being viewed as having a bad attitude at work in the future. You may even want to ask your coworkers how they perceive you. While their impressions may be hard to hear, their outside perspective is likely to offer insight into behaviors you weren’t even aware of. Understanding the problem is the first step toward being able to fix it.

8 Ways A Student Mentality Breeds Success

Mar 6, 2017

0 min read

8 Ways A Student Mentality Breeds Success

Discover how student mentality breeds success, and personal development, for employees in this article from Cydcor. Lifelong learning helps exceed goals.

When you’re a student, your whole job is to learn. That’s why companies like their employees to maintain a student mentality. And while organizations want to hire expert talent, employees who think of themselves as experts may miss the opportunity to continue growing and improving. By encouraging employees to think of themselves as students, employers foster a culture of ongoing personal development, inspiring employees to seek out valuable lessons in every task they’re given.

Here’s how a student mentality creates better employees:

1. Teaches Them to Listen

Unlike seasoned veterans who may be less open-minded to new ideas and approaches, students are in a constant state of openness. They pay attention to people and experiences, absorbing information and searching for valuable takeaways. Staying on the lookout for new ideas creates a fertile breeding ground for innovation.

2. Keeps Them Humble

There is no employee, no matter how senior, who can’t improve in some way. Adopting a student mentality reminds even executive level employees that they always have more to learn.

3. Keeps Them Focused on Growth

Students have a hunger for information and a drive toward personal development that people often lose as they move ahead in their careers. A student mentality challenges employees to set the bar higher. It pushes them to perform at their best and continue redefining what their best might be.

4. Reminds Them to Study

Encouraging employees to think like students reminds them that it’s important to stay abreast of the latest industry trends and take advantage of resources such as trade journals, white papers, blogs, and events for their own personal development.

5. Forces Them to Question

Being a student means admitting that you don’t know all the answers. Employees who think like students become attuned problem solvers. They’re willing to challenge assumptions, and they learn to probe for new approaches that are better, faster, and more cost effective.

6. Keeps Them Competitive

Students are constantly learning and applying new skills, maintaining a student mentality urges employees to keep their abilities and knowledge finely tuned and up to date with industry trends. This may mean learning new software, attending seminars, or taking online training courses.

7. Makes Them Better Leaders

Students often make the best teachers because they learn how to effectively communicate with others. By asking employees to think like students, employers also provide opportunities for employees to mentor each other, which helps them become even better leaders.

8. Keeps Them Open Minded

As employees advance in their careers, it’s easy for them to become rigid and set in their ways. After all, doing things the old way got them this far. But an environment that values constant learning pushes them to consider new ways of thinking and reminds them to stay flexible and open to change.

Employees who maintain a student mentality don’t assume they already know everything. They understand that useful new ideas can come from anywhere and anyone. By staying open to innovative thinking, and constantly striving to learn more and improve, employees who think of themselves as lifelong students have the kind of forward thinking that helps organizations reach their goals and beyond.

10 Basic Business Skills Hacks to Boost Your Performance

Feb 25, 2016

0 min read

10 Basic Business Skills Hacks to Boost Your Performance

Mastering basic business skills will improve your confidence and give you a can-do attitude. Use these business skills hacks to kill it in your next performance review

Skills are the keys to opening doors in your career. Without them, you might never see progress or be able to make meaningful professional connections. Having the right skills for your field is an essential part of your professional development.

Different skills unlock different kinds of doors—the question is, which door are you trying to open?

People skills and soft skills—those that allow you to work effectively and harmoniously with others—are the foundation of business skills. Do you know how to adapt, analyze, collaborate, communicate, and manage your time and tasks? If so, you have the soft skills needed to master business skills.

If you want to make a memorable impression and get in the business of being the best, sharpen these skills:

Time Management

You’ll never get a chance to show off your business skills if you miss appointments and deadlines. Time management is an essential element in all business skills, especially in a fast-paced environment. Luckily, there are some great time management tools you can use to keep you on your game. The golden rule for time management is simple: always be on time, and never miss a deadline.

Organization

When you’re given an assignment, make sure that you understand exactly what the expected deliverable is. Use your organizational skills to put together a project plan. Ask questions. Use your analytical skills to identify potential problems and problem-solving skills to preemptively find solutions.

Communicate

You already have years of experience talking with friends, family, teachers, and supervisors, but business and corporate communication requires a more formal approach to messaging—whether it’s a text, a phone call, an email, or a face-to-face meeting. Make sure you understand the expectations for communication in your workplace.

Customer Service

It’s your job to provide your customers with the solutions and services they need. Always make time for your customer. If you don’t deal directly with customers, remember that every task you complete is an opportunity to strengthen—or weaken—your company’s connection with them.

Ongoing Education

Look for opportunities to learn more about your business and the business world. Attend workshops, classes, and seminars. Understanding current issues impacting the world and the world of business will improve your abilities and your authority as a trusted resource.

As your career develops, your business skills will grow and change. Mastering these business skills is an ongoing process. Keep and open mind and accept new opportunities to learn and you’ll soon master all of these business skills.

How do you develop your business skills? Please share your ideas in the comment area below. Don’t forget to share this article on Twitter and follow us @Cydcor.

We are Cydcor, the recognized leader in outsourced sales services. From our humble beginnings as an independent sales company based in Canada, to garnering a reputation as the global leader in outsourced sales, Cydcor has come a long way. We’ve done this by having exceptional sales professionals and providing our clients with proven sales and marketing strategies that get results.

Utilize Body Language to Improve Your Professional Performance

Dec 4, 2015

0 min read

Utilize Body Language to Improve Your Professional Performance Cydcor

Becoming fluent in body language empowers you to make a lasting impression on colleagues and supervisors

Your conversation begins when you enter the room—before you begin to speak. Your body expresses your moods and, depending on your awareness of how your body talks, you will communicate confidence or fear. Fortunately for you, it’s possible to learn to communicate confidence nonverbally.

Practice makes perfect. Strategies for controlling nonverbal communication are easy to learn and fun to practice. Don’t be afraid to feel silly when you try them. Have you heard the expression, “fake it ‘til you make it”? It means that when you’re trying something new you should pretend to be an expert. Expertise will come in time.

Harvard professor Amy Cuddy suggests that posing for two minutes will have a significant positive impact on your confidence. We have a few poses you can start practicing today:

Strong Man Pose

Flex your muscles if you’re hearing negative information. It will help you remain focused. Curl up both arms as if you’re showing of your biceps. Flex your legs and bend your knees slightly. This is a bit of a cartoon pose, and you should have fun with it. Try it out before a meeting or presentation.

Superman Pose

Stand straight and tall. Place your hands on your waist and put your chin in the air. Hold your head high. This pose is a powerful tool for situations where you might feel anxious or afraid. Try using it a few minutes before giving a speech or presentation.

Embody Your Success

Sit comfortably in your desk chair. Call up a memory of a past success and let that positive energy fill your chest with each breath. Send that warm glow up and down your spine, out across your shoulders, into your arms and hands and down into your legs and feet.  Feel the emotional power of your past successes come to life and ignite the positive power you carry inside.

Face Facts

Your face communicates your emotions, moods, and attitudes without you having to say a word. If your audience interprets your expression as sad, confused, or angry, you may lose them even before you start to speak.

You can improve your facial expressions with a little effort, awareness, and practice. It’s probably easier to schedule these efforts for important social, professional, or networking events. Tilt your head slightly to the side. Practice smiling and making eye contact with your audience  to show that you are actively interested.

So, go ahead, pick a power pose and give it a try. What does it feel like? Do you have any other cool tips to help improve body language? Share with us! Comment here, share your story on Twitter, and follow us @Cydcor. Share this article with your friends and start a conversation with your community!

We are Cydcor, the recognized leader in outsourced sales services. From our humble beginnings as an independent sales company based in Canada, to garnering a reputation as the global leader in outsourced sales, Cydcor has come a long way. We’ve done this by having exceptional sales professionals and providing our clients with proven sales and marketing strategies that get results.

Finding a Way to Win – U.S. Women’s National Soccer Team

Jul 12, 2011

0 min read

Most people make excuses. They are usually very logical and true. Winners, however, find a way to win no matter what the obstacles and difficulties. The U.S. women’s national soccer team exemplified this fact yesterday in its comeback win over the tough Brazilian team.

The U.S. team had many circumstances that could have been viewed as excuses for losing that game. There was a controversial red card given to one of the American players that on replay looked very questionable. So for much of the game, the U.S. had to play with one fewer player. Although Hope Solo, the U.S. goalkeeper, saved the resulting penalty kick, it was retaken because of another controversial call in which the referee said she had left the goal line too quickly.

Being a first player down and having some controversial calls going against them would have been legitimate reasons for the players not to give their utmost. However, the team never gave up. Abby Wambach kept pointing her index finger, indicating that only one more play would tie the game. It happened in the last minute of the game when Megan Rapinoe made a brilliant cross to Wambach, who made an equally brilliant header for the tying goal. It was done.

The U.S. wound up winning the game in penalty kicks and taught the world a lesson: Regardless of the bad calls we may get or of the obstacles in the way, we must dig deep down to our inner strength and find a way to succeed.

Walter Payton’s Simple Formula for Success

Jul 11, 2011

0 min read

Walter Payton, aka "Sweetness," played with the Chicago Bears from 1975 to 1987 and missed only one game in his career. He was elected into the Pro Football Hall of Fame in 1993 and is remembered as one of the most prolific running backs in American football history. Hall of Fame NFL player and coach, Mike Ditka, described Payton as the greatest football player he had ever seen—and the greatest human being he had ever known. Payton’s incredible work ethic and humility earned him the respect of players and fans everywhere.

Payton had a 5-feet-10-inch, 200-pound frame and worked out every day, even in the off-season. He was acrobatic and quick but not fast, so he developed his signature "stutter-step" to help break runs and give him the edge on his opponents. He did not believe in running out of bounds and maintained a “never die easy” mentality. He played hard to win, and his determination led him to become the all-time leader in rushing with 16,726 yards and all-purpose yards until 2002, when Emmitt Smith broke his record. Payton also held the single game rushing record until 2000.

What gave Payton the will to achieve such great success? In the following excerpt from his autobiography, Never Die Easy, he attributes his work ethic to how his parents raised him:

"Competing in sports back then was everything. No matter what the game was or how much older and stronger the other kids were, we were taught to give it everything we had until it was over. Never give less than one hundred percent. If you start something, you shouldn't quit, that is what we were taught.  If you're going to play, you might as well play to be your best.

My mother was a yard person and every summer to keep us out of trouble she'd have this guy to come in and dump this hundred pounds of topsoil in the driveway. She'd want us to spread the topsoil all over the yard.  We had one shovel and a wheelbarrow... It was hard work and we were so small then, I was six, seven, eight, Eddie was a couple of years older. But there we were, trying to shovel and push all of this topsoil everywhere... If you want my opinion, there was no reason to spread all that topsoil except to keep us occupied and around the house.

I look back on it now, though and I think that yard work taught me a lot. I learned about working hard and staying with something even though the project seemed overwhelming... You have to imagine how big that huge pile of dirt appeared to a seven-year-old. I used to think we would never finish. We'd just try to make dents in it every day. Which is how you have to approach any kind of work. You have to take things one day at a time... You work as hard as you can for as long as you can and the small gains you make will eventually pay off. Eventually that mountain of dirt will be gone and you can go play baseball or go hunting."

We can apply Payton’s simple yet powerful formula for success on our own work and lives: Work hard, persevere and commit to do and be our best.

Cultivating Potential

Jun 9, 2011

0 min read

A team member who follows Stephen Covey on Twitter recently sent me one of his posts: “Leadership is communicating to people their worth and potential so clearly that they are inspired to see it in themselves. Are you such a leader?”

Covey’s post makes me think of The Wizard of Oz. Behind the smoke and mirrors, the Wizard is an ordinary man whose true power lies not in magic, but rather in his ability to help Dorothy, the Scarecrow, the Tin Man and the Lion see the innate strengths already within them. I am reminded to be just this type of leader, one who helps people believe in themselves and in their ability to accomplish what might at first glance seem out of reach.

As leaders, we must ask ourselves if we are inspiring our teams to live up to their own greatness. At times, they may have doubts that they have what it takes to succeed.

Our role is to help our people cultivate their full potential by investing in their development and nurturing their talents and aspirations. And as our people gain confidence and grow, our businesses, too, will grow with them.

10 Ways To Motivate High Performance

Jun 2, 2011

0 min read

Earlier in my career, I had talented people on my team who would perform excellently for a time, and then their performance would deteriorate. My approach was to look first at my own performance as their manager and to see how I potentially contributed to this deterioration.

That introspection taught me 10 things I could do to motivate my people to perform at their best:

  1. Create a safe, supportive environment that builds their confidence and capabilities.
  2. Empower them by delegating, and foster a sense of pride and ownership.
  3. Have regular one-on-one meetings to discuss their progress and provide feedback and coaching.
  4. Help them understand the big picture and their places in it. Then keep them in the loop.
  5. Give them challenging but achievable goals and hold them accountable to high but realistic standards.
  6. Praise frequently and reward jobs well done. Support them when they falter, and collaborate on the best course of action to get them back on track.
  7. Acknowledge things you need to improve. When you make mistakes, apologize and communicate how you will fix them.
  8. Solicit their feedback on how you can do a better job as their manager.
  9. Be clear and consistent in words and actions.
  10. Most importantly, lead by example. You are the role model.