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January 22, 2020

Why Making a Good Impression Matters

First impressions matter. In sales, a positive first impression can determine whether a customer decides to buy from you or a competitor. A negative one can cost you both money and the opportunity to establish a relationship with a new customer. The key to making a good impression and building rapport in sales is by applying the SEE factors — Smile, Eye Contact, and Enthusiasm. Non-verbal cues through facial expressions and body language can make the difference between success and […]

January 24, 2018

The Importance of Body Language in Sales

Sales woman shaking hands

While it’s important to know what you should do in meetings and negotiations, knowing what you shouldn’t do is often just as important – and it begins with bad body language. The best sales managers know that while you may have a polished sales presentation, tasteful attire, and a product that practically sells itself, you can still miss out on closing a sale if your body language is out of sync with your words. While it’s true that first impressions make a lasting impact, cumulative […]

January 10, 2018

8 Common Professional Body Language Mistakes To Avoid

Woman sleeping at meeting.

It’s not always what you say that makes the biggest impression. Before you even open your mouth, nonverbal habits you’re not even aware of could jeopardize your ability to make a good impression, close a deal, get promoted, or earn a new customer. Professional body language is critical to any business exchange, and it’s just as important to be aware of the things you’re not saying as it is to be aware of what you are. In other words, through […]

December 4, 2015

Utilize Body Language to Improve Your Professional Performance

Becoming fluent in body language empowers you to make a lasting impression on colleagues and supervisors Your conversation begins when you enter the room—before you begin to speak. Your body expresses your moods and, depending on your awareness of how your body talks, you will communicate confidence or fear. Fortunately for you, it’s possible to learn to communicate confidence nonverbally. Practice makes perfect. Strategies for controlling nonverbal communication are easy to learn and fun to practice. Don’t be afraid to […]