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January 22, 2020

Why Making a Good Impression Matters

First impressions matter. In sales, a positive first impression can determine whether a customer decides to buy from you or a competitor. A negative one can cost you both money and the opportunity to establish a relationship with a new customer. The key to making a good impression and building rapport in sales is by applying the SEE factors — Smile, Eye Contact, and Enthusiasm. Non-verbal cues through facial expressions and body language can make the difference between success and […]

October 18, 2017

5 Tips for Remembering Names

There’s the approach. Then the smile of recognition. The beginning of a friendly greeting. Then…a blank. For budding business relationships, there’s nothing quite like that awkward feeling that accompanies a moment of forgetfulness. Remembering people’s names is something that sets relationships on the right path and sets you apart from the crowd. Hone your craft with the help of these five tips for remembering names. Change your perspective. You never know what a new relationship can lead to. Treat each […]

October 4, 2017

The Dos and Don’ts of Building Business Relationships

In business, as in life, building relationships is key. No matter how talented you are or what service you provide, if your customers don’t like you or, worse, don’t trust you, you’re not going to get very far. Networking is a critical part of advancing your career, but making contacts will only serve you if you can foster them into fruitful business relationships.   DOs   Be Prepared   Whenever you’re meeting with a client or a connection, especially a […]

August 3, 2017

How to Always Look Professional

Looking professional is about a lot more than what you wear, although dressing professionally certainly helps. Giving the impression that you’re confident, professional, and ready to do business is about the whole package. Everything from the way you communicate and your attitude, to your habits and yes, your physical appearance contributes to the way you are perceived by others and whether you’ll be taken seriously. The great news is: there are many easy ways to make sure you always come […]