Tag: kerry patterson

September 24, 2010

Crucial Conversations

How do you approach a touchy, but important, subject with someone at home or at work without damaging the relationship? This has always been a challenge for me, and for most people I know.  Because we are afraid the conversation will damage the relationship we tend to avoid it or dance around the issue, which in the long-term is more damaging. An effective conversation starts with first understanding what you are trying to accomplish with the conversation?  Do you want to […]