July 28, 2017

7 Skills Employees Learn from Community Service

Employees fundraising for charity.
Cydcor team members learn valuable skills at a fundraising event for Operation Smile.

People seek ways to make differences in their community – even at work. They want to work for companies that stand for something. Companies that dedicate themselves to supporting worthwhile causes are able to recruit top talent, have better employee retention, and foster an environment of collaboration and positivity in the work place.

Corporate philanthropy also offers benefits to the employees themselves, by allowing them to master new skills, prepare to take on greater responsibility, and contribute to meaningful service projects that have immediate effects beyond the office walls. By committing to a cause, companies can provide valuable services to the community while strengthening and uniting their workforce.

By committing to a cause, companies can provide services to the community while strengthening their workforce. Click To Tweet

Here are seven valuable lessons employees learn from community service:

  1. Problem Solving: When employees volunteer on behalf of a community cause, they will often face obstacles that are different from those they tackle on the job. Through service, they learn how to adapt quickly to overcome these challenges.
  2. Career Exploration: By participating in community service, team members may have the opportunity to try new roles and responsibilities. Service can be an invaluable avenue for professional development. Team members discover talents, strengths, and interests they may not have known they possessed.
  3. Teamwork: Community service requires a great deal of collaboration, and team members may need to partner with colleagues with whom they’re not used to working. Teams may need to brainstorm for solutions or compromise in order to agree on the best course of action.
  4. Communication and Listening: Corporate philanthropy projects are a great opportunity for team members to improve their communication and listening skills. Dealing directly with other members of the community also improve workers’ abilities to provide excellent customer service.
  5. Leadership: Team members who participate in community service are often placed in roles of great responsibility. They must learn to delegate, give clear instructions, and motivate their team. As team members master these skills, service projects can become the perfect training ground for up-and-coming leaders within an organization.
  6. Advocacy: Uniting behind a community cause helps team members learn how to motivate others to take action. They learn to communicate the benefits of giving, often overcoming objections to help change minds for the greater good. These skills are highly valuable, especially to employees whose roles include sales, marketing, or public relations.
  7. Planning and Organization: Community service projects have many moving parts, which team members must manage correctly in order to ensure nothing falls through the cracks. As volunteers, employees may be asked to manage budgets, gather supplies and resources, meet tight deadlines, and execute multistage action plans. Involvement in these projects can force team members to hone organizational skills they may be lacking.
Team members who do community service must learn to delegate, give clear instructions, and motivate their team. Click To Tweet

Service projects offer limitless growth opportunities to employees by teaching them valuable lessons they can apply to their daily work, uniting them around causes important to them and the community, and helping to assure them the work they do serves a greater purpose. Committing to a cause simultaneously benefits communities, companies, and the employees who work there.

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We are Cydcor, the recognized leader in outsourced sales services located in Agoura Hills, Calif. From our humble beginnings as an independent sales company to garnering a reputation as the global leader in outsourced sales, Cydcor takes pride in having exceptional sales professionals and providing our clients with proven sales and marketing strategies that get results.