Here’s a Four-Step-Framework for Responding to Negative Customer Feedback
Criticism is an opportunity for growth — but only if you know how to properly deal with customer complaints. Let’s face it — everyone’s a critic these days, and it’s all but impossible to work a job without getting some negative feedback at some point in your career. Even the most successful people deal with valid criticism. In the end, their ability to handle and interact with that feedback is what sets them apart. Knowing how to isolate, identify, reflect […]