Privacy Policy

Last Updated: February 23rd, 2022

The Cydcor website and client platform (“Website”) was created by Cydcor LLC, a Delaware limited liability company (the “Company”), to provide information about the Company, its activities, goods, services and potential opportunities (collectively, together with the Website itself, the “Services”).  This Privacy Policy is also a notice to California residents, to comply with the California Consumer Privacy Act of 2018 (“CCPA”). We value the privacy of our visitors and clients, and in order to protect your “personal information” (which may include personal and/or business information), we have implemented the following Privacy Policy.

If you have questions about our Privacy Policy, you may contact our Privacy Office at [email protected].

The Company reserves the right to change this policy at any time by posting notice of the existence of a new privacy statement. This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.
The Privacy Policy set forth below explains the nature of the information we collect and use, the options available to you regarding those uses, the use of your personal or personally identifiable information, and our Website’s security policies.  If you do not agree with our policies, your choice is not to use the Website. By accessing or using this Website, you agree to this Privacy Policy.

Personal, Business and Financial Data
The Company collects personal information when you visit the Website.  Much of this information is collected during the registration and/or application process and, while some items are optional, some are required for legal or security purposes.  You may choose to provide additional information during subsequent visits to the Website; in some cases, this additional information will be required by us as a condition of your availing yourself of the Company’s goods or services, or your continued use of the Services.

Generally, the type of information we collect includes, but is not limited to:

•  Data required to verify your identity;
•  Personal and financial data necessary to assess your eligibility to utilize the Services on the Website; and
• Non-identifiable and aggregated personal data pertaining to your Website visits that help the Company evaluate and maintain quality control with respect to the features, functionality and user experience of the Website.

Personal/Business Data
Registration pages and forms will require you to provide basic personal and/or business data. This typically includes your name, email address, home/business address and phone number.  The Company uses this data to: (i) enable you to register with, log in and return to the Website; (ii) establish your eligibility to utilize the Company’s goods and services; (iii) verify your age; (iv) guard against potential fraud; and, (v) contact you if we would like to reach you; and (vi) maintain regular and reliable communications with you regarding interest in Company activities and related matters.

We also gather the names and email addresses of users and visitors who contact us through the Website with questions about the Company, the Website or the Services. We collect this information for the sole purpose of responding to such inquiries and improving the Website and the Services; we generally do not store the contact information unless requested to do so, as in the case of job applicants who submit resumes.

Additional Information Regarding Data Collected and Uses
Additional particulars regarding the data we collect and our uses of that data is provided for residents of California and Canada, below.

Other Personal Data
Regardless of whether you register for an account or submit an application for Company goods and services, the Company may send one or more “cookies” to your computer.  Cookies are small text files placed on your web browser when you visit our Website that store information on your computer, such as your Website preferences.  We use cookies when you sign in to keep track of your personal session, including some account identifiers to ensure that you are the only person making changes to your account.  We also use cookies to track your activity on the Website as a unique person.  For security purposes, all of this information is stored in encrypted form.  No personal information about you is stored.

You can set your web browser to inform you when cookies are set, or to prevent cookies from being set altogether.  Please note, however, that if you decline to use cookies, you may experience reduced functionality and slower site response times.  In some instances, declining to use our authentication-related cookies may prevent you from using the Website and the Services entirely. 

The Company and its service providers may also collect web surfing data related to your use of the Website.  Such information may include: your Internet Protocol (IP) address, browser type, and internet service provider (ISP); your operating system; which of our web pages you access and how frequently you access them; referral or exit pages; click stream data; and the dates and times that you visit the Website. This data may be collected using cookies, web beacons, page tags or similar tools.  As with cookies, the web surfing information is anonymous, “click stream” transactional data that is not associated with any users as individuals.

Web surfing data and similar information may be aggregated for administrative purposes.  We may use this aggregated information in the administration of the Website to improve its usability and to evaluate the success of particular marketing and advertising campaigns.  We also use it to help optimize the Website based on the needs of our users.

Sharing of Personal Information
We do not sell or rent personal information about our users for marketing purposes.  We do, however, work with a number of trusted partners who perform vital functions as part of our operations. 

In submitting an inquiry relating to our Services, Website and/or Company, you agree that we may share your information with other third parties such as our clients (including, for example, cable companies, telecommunication companies, energy companies and other affiliates), the Company’s affiliates, consultants and subcontractors in order to respond to inquiries, investigations or requests for Services. Please note that the clients with which your information is shared may retain or use your information whether or not you use their services. You should contact these clients directly concerning their privacy and information sharing practices.

Additional Sharing of Information
We also may work with (among others) providers of hosting services for the Website, electronic signature providers, and electronic payment service providers. We may engage third parties to help us carry out certain other internal functions such as account processing, client services, or other data collection relevant to our business.  Examples of third parties might include those that perform data processing.  Information is shared with these third parties only to the extent necessary for us to process the transactions you initiate or perform other specific services, like collections.  Our partners are legally required to keep your information private and secure.

We may share your information with law enforcement or other government agencies as required by law or for the purposes of limiting fraud. We reserve the right to disclose your personally identifiable information when we believe that disclosure is necessary to protect our rights or to comply with a judicial proceeding, court order or legal process. We further reserve the right to disclose any of your personal information that we believe, in good faith, appropriate or necessary to take precautions against liability, to investigate and defend against any third party claims or allegations, to assist government enforcement agencies, to protect the security or integrity of the Website or our services, or to protect the rights, property or personal safety of the Company, its users, issuers, or others.

Notifications and Communications from Our Website
The Company will send you email notifications from time to time.  Some notifications are required elements of your transactions on our Website, such as confirmations of particular actions you have taken.

We also send out notices that are required for legal or security purposes.  For example, certain notifications are sent for your own protection to ensure that another person cannot make a change to your account without your knowledge.  In other cases, these notifications may involve changes to various legal agreements or Website policies about which we would like to inform you.  Generally, you may not opt out of such service-related emails.

When you apply for Company goods and services, you will receive emails that confirm specific actions you requested.  These may include emails to which you must respond to complete your registration and notifications confirming your application and, perhaps, requesting additional or supporting information.

We may also send you responses to emails you send us, if appropriate.  From time to time, we will also send user surveys, requests for user feedback regarding user experience and Website operations, or marketing offers from us or from us on behalf of our marketing partners.  Completing these surveys, answering requests for feedback, or accepting any offer is strictly voluntary. If you do not wish to receive these surveys, user feedback emails, and/or marketing offers, please opt out in any offer email you receive from us.

Questions on Your Information
If you have any questions or concerns regarding this Privacy Policy, or our processing of your personal information please contact our Privacy Office at [email protected] as noted below in the paragraph, “Exercising Your Privacy Rights”.

Links to Other Sites
If you follow any links that direct you away from the Website, this Privacy Policy will not apply to your activity on the other websites you visit. We do not control the privacy policies or the privacy practices of any third parties.

California and Canadian Residents
This section supplements the information contained in this Privacy Policy and applies to visitors, users, and others who reside in the State of California or in Canada.  We adopt this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and other applicable privacy laws.

Information We Collect
For purposes under the CCPA, this Privacy Policy provides California residents notice that the Company may have collected the following categories of personal information from you within the last twelve (12) months:

(1) IdentifiersReal names, aliases, postal addresses, email addresses, phone numbers, unique personal identifier, online identifier, Internet Protocol address, account information, or other similar identifiers
(2) Commercial InformationProducts or services purchased, obtained or considered, or other purchasing or consuming history or tendencies
(3) Internet or other similar network activityInformation on your interaction with the Company and Website, including, but not limited to, browsing history and search history
(4) Geolocation dataPhysical location, generally
(5) Inferences drawn from other personal informationProfiles reflecting a persons’ preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities and aptitudes
(6) Professional or employment-related information.Current or past job history or performance evaluations.

We may obtain the categories of personal information listed above from the following categories of sources:

Use of Personal Information
As disclosed in additional detail in the prior sections of this Privacy Policy, we may use or disclose the categories of personal information set forth above for one or more of the following business and/or commercial purposes:

We will not collect additional categories of personal information or use the personal information we collected for any purposes other than those disclosed in this Privacy Policy without first providing you notice.

Sharing Personal Information
We may disclose your personal information to a third party for a business purpose described above.  When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except for performing the contract.
We may disclose your personal information for a business purpose to the following categories of third parties:

We do not, and will not, sell any personal information.  As a result, in the preceding twelve (12) months, we have not sold any personal information.

Your Rights and Choices

International Users
The Website may be accessed by users located outside the United States.  If you choose to use the Service from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal information outside of those regions to the United States, and that by providing your personal information on or through the Website then you consent to that transfer.  As a result, personal information under the Company’s custody or control may be accessible to regulatory authorities, the courts and law enforcement officials in accordance with the laws of the United States.

Security Policy
Access Limitations
We limit access to the personal information we have about you to those employees who have a legitimate business need to access such information.  In keeping with industry standards and practices, we maintain appropriate physical, electronic and procedural safeguards and controls to protect your information.  The Website is built upon a secure infrastructure with multiple layers of protection, and we use industry-standard encryption technologies to safeguard your information.

Users are required to identify and authenticate themselves prior to accessing sensitive portions of the Website.  Generally, identification and authentication take place through the use of your username and a password and/or while logging in with one of our technical support staff.

Notifications of Security Systems Breach
If we learn of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps.  We may also post a notice on or through the Website in the event of a security breach.  Depending on where you live, you may have a legal right to receive notice of a security breach in writing.

Take Precautionary Measures
You can take several precautions to protect the security of your computer and personal information.  For instance, you can use a strong password and restrict access to your email account.  You can also install and regularly update antivirus and firewall software to protect your computer from external attacks by malicious users.  When you are finished with a session on the Website, be sure that you log out and close the browser window.

You should also be aware of fraudulent attempts to gain access to your account information through “phishing,” whereby scammers try to bring unsuspecting people to a website by using a genuine-looking email purporting to be from a legitimate company. Sometimes, either in the email itself or on this fake site, scammers will ask for login information to gain access to people’s accounts and withdraw their money.

We will never send you an email asking you for your login information.  In general, you can protect yourself against phishing by never providing personal or login information via a link contained in an email; instead, go the website directly from your browser’s home page.

ATTENTION KIDS: No information should be submitted to the Company by children under 18 years of age without their parent’s or guardian’s consent. The Company does not monitor the age of its user audience.