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Cydcor announced their second partnership with Operation Smile. Last year, Cydcor and its network of independent sales offices across North America raised $150,000 to support a surgical mission. This year, the company set a goal to raise $300,000 to help Operation Smile provide free surgeries for children around the world born with facial deformities. Together, Cydcor and its network of sales offices and Operation Smile are giving smiles and transforming children’s lives worldwide.
The teams in Cydcor’s network of sales offices are creating fundraising events to reach their new donation goals. Community service is a key aspect of Cydcor’s culture. When the sales teams successfully reached their goal last year, several people within Cydcor volunteered for Operation Smile’s surgical mission in Rio De Janeiro. There, Operation Smile provided more than 95 free surgeries and over 162 healthcare evaluations for children who were suffering from cleft lips and cleft palates.
Every three minutes, a child is born with a cleft. One in 10 will die before their first birthday. For 30 years, Operation Smile and its network of more than 5,000 medical volunteers from around the world have provided more than 3.5 million healthcare evaluations and performed more than 200,000 free surgeries for children in need. However, many children are still waiting – children who often can’t eat or speak properly. Operation Smile can help give them a healthy, productive life filled with hope.
“Cydcor and its outsourced sales teams have an incredibly strong drive to succeed and this is so evident in how they have helped us transform children’s lives around the world,” said Dr. Bill Magee, Executive Chairman and Co-Founder of Operation Smile. “We are so grateful that Cydcor has chosen to partner with Operation Smile for a second year commitment. For the last three decades, Operation Smile has expanded to more than 60 countries so we can reach even more children in need; this would never have been possible without the support of companies like Cydcor.”
“I am grateful we could help bring smiles to so many children and their families,” said Vera Quinn, Chief Operating Officer at Cydcor. “The surgical mission I volunteered for changed my life. I’m excited to be working on our fundraising efforts and know that once again, we’ll be able to accomplish great things. I’m so proud to be working with such a motivated and dedicated group of people.”
To help support Cydcor’s fundraising efforts, visit www.operationsmile.org/cydcor. For more information on Operation Smile’s global efforts, visit www.operationsmile.org, follow @operationsmile on Twitter, and on Facebook at www.facebook.com/operationsmile.
About Cydcor
Cydcor is the leading provider of outsourced, face-to-face Cydcor sales teams to a diverse client base of companies in a wide range of industries, including telecommunications, office products, retail, energy, and financial services. Serving Fortune 500 and emerging market clients in the business-to-business, residential, and retail channels through in-store marketing initiatives, Cydcor works with a network of more than 300 independently-owned corporate licensee (ICL) Cydcor sales offices, providing clients access to more than 3,300 sales professionals. The privately-held company is based in Westlake Village, California. For more information about Cydcor, log on to www.cydcor.com.
About Operation Smile
Operation Smile, headquartered in Norfolk, Virginia, is an international children’s medical charity with a presence in more than 60 countries, whose network of more than 5,000 medical volunteers from over 80 countries is dedicated to helping improve the health and lives of children. Since its founding in 1982, Operation Smile has provided more than 3.5 million healthcare evaluations and conducted over 200,000 free surgeries for children and young adults born with cleft lips, cleft palates and other facial deformities, as well as patients suffering from burns. To build long-term self-sufficiency in developing countries, Operation Smile trains doctors and local medical professionals in its partner countries so they are empowered to treat their own local communities, donates medical equipment and supplies, provides year-round medical treatment through Comprehensive Care Centers.
Contact:
Operation Smile
Jessica Kraft, Director of Public Relations
757-321-3207
jessica.kraft@operationsmile.org
or
Cydcor, Inc.
Gail Michalak, Vice President of Marketing and Communications
805-277-5500


On November 10th, a local elementary school hosted their annual blood drive for The American Red Cross. Those interested could donate blood, be tested for a bone marrow match, or donate their hair.
Several Cydcor team members jumped at the opportunity to help! They dedicated their time by checking in donors and assisting where needed. Team member Tara Cavallaro even donated her hair – 10 whole inches of it! “I was so glad to be able to help,” she says.
Team member Lisa Stein was especially moved by meeting Robert, a bone marrow transplant survivor. He shared his story of his struggle with leukemia with her – and how the people taking the time to donate their blood and marrow could save a life. “If it wasn’t for these donors, he wouldn’t have been there to share his story,” she says. “All it takes is a simple swab to get on the registry for bone marrow.”
As for team member Lalo Burgos – attending with his young daughters was a great way to work in the community with his family. “We had a blast,” he says. “It was good to work with people in the community for such a noble cause.”


It may have been raining, but that didn’t stop 650 attendees at this year’s R&R, held at Eden Roc Renaissance Miami Beach, from having a great time! On September 20 – 23, sales office owners, their assistant managers, friends, and family relaxed by the beach in the Southern Florida sun.
Some highlights: A cornhole and dodgeball tournament to raise funds for Operation Smile (more than $3,600 was raised and donated!), a neon-themed dinner, and a spectacular pool party. The “Cydcor’s Got Talent” competition was a big hit as well, with winners receiving cash prizes. The first place winner even had $500 donated to Operation Smile under their name! Throughout the weekend, everyone had a chance to rest and relax – Cydcor’s way of recognizing the sales professionals who work hard every day on behalf of our clients. By providing them with a great venue, food, and entertainment, we are able to really recognize their accomplishments and set the pace for next year.


One of our sales office owners has made a big impact on me with a mission statement she wrote to capture what the purpose of her business is. She and her statement are such a great example of the best in our business – what makes us unique, and why we attract the best and the brightest.
In her mission, she talks about making sure that every person who comes into her office is given equal opportunity to be successful by creating meaningful and genuine relationships with each individual, constantly working for her people by setting the pace from the front and providing them with time and attention. She also places “importance on transferring knowledge to each person, personally, that’s necessary to open, operate, and grow a business.” Most importantly, she makes a “positive impact on every person that comes in contact with her, her staff, and her company.”
Her perspective on business is one that I feel applies to all of us. A successful business is run by successful people who are committed to achieving great things. In just a short time, she has managed to do extremely well and is one of our top office owners.
Her mission is one that should inspire all of us - good sense for great business.


Business Building Blocks (BBB) is a quarterly event designed for our network of sales companies across the country to celebrate and motivate soon-to-be and new owners. The ttendees fly to California for a weekend of sharing, networking, and inspiration. They hear from various speakers about a slew of subjects relating to our business.
During their stay, they also travel to Cydcor’s corporate office, where they meet and mingle with Cydcor’s team members – and the people they’ll be interacting with regularly.
We recently held a BBB and the response to the event was inspiring. A senior leader spoke to the crowd, answering questions and discussing his success. Administrators from two sales companies were also in attendance as guest speakers. Attendees even had the opportunity to have a live QA webcast with two remote company owners about a new bonus available to them.
Here’s to sharing knowledge, networking, and being the best we can be!


We just had more than 280 sales company owners and other business professionals in Canada attend a Canadian Conference that gave them the opportunity to network, attend valuable discussion sessions, and hear from keynote speakers who have been there, done that – and had lots of advice to share.
A representative from a leading Canadian client also spoke to the crowd, talking to them about the sales opportunities and how to address the most challenging aspects of sales. Awards were given out to those who went above and beyond as well. The overall tone of the event was excitement – enthusiasm when it came to networking, sharing new ideas, and being together in one place.
Not only that, but over this past year, Cydcor's network of independent Canadian sales companies has experienced tremendous growth for a leading merchant processing company client. This is big news for the sales companies in the area, as the client has added new products to sell along with various value-added services.
Good for Canada, eh?
Cydcor recently hosted its annual National Conference in Atlanta for more than 1,900 sales professionals across the United States – and the energy and excitement was contagious. Attendees included business owners from Cydcor’s network of independently-owned sales companies, as well as other business professionals.
With the theme of “Go For Gold,” everyone had the opportunity to participate in valuable discussion sessions and heard a presentation from keynote speaker and NCAA wrestling champion Anthony Robles, who spoke about the struggles he overcame to achieve his goals, including being the recipient of the “Jimmy V Award” at the ESPYs. It was also announced that Cydcor and its network of independent sales companies will invited to raise funds once again for Operation Smile, a children’s medical charity. Earlier this year, Cydcor along with the independent sales companies raised $150,000 and were able to sponsor a mission.
Many also received awards for high performance and achievement – and had the honor of getting the recognition in front of their friends and colleagues. A great – and memorable – time was had by all!
Listening to a book on tape recently reminded me of George Washington's great vision, leadership, and sacrifice. Every time I learn about Washington, I appreciate his leadership and ability to balance short- and long-term goals. He held true to his vision for our country, which focused on representative government, civil liberties, religious freedom, and each person being able to control his or her own destiny. The biggest obstacle to achieving this vision was King George III and British dominance over the Colonies.
Washington faced a difficult choice. He knew that creating the vision that would prove best in the long-term for our country would require short-term sacrifice. He would have to sacrifice personally by risking his life and all his personal wealth, being seven years away from his home and family. The country would have to sacrifice by experiencing short-term economic suffering as well as the deaths and raids caused by war.
Most people shy away from making such a difficult choice. Knowing that short-term sacrifice facilitates long-term success, however, makes the difficult choices easier. Thankfully for us, George Washington was willing to make the necessary sacrifices in the short-term to ensure a better future for America.
Gary
Cydcor announced that it has experienced the highest first quarter revenue in the company’s 18-year history. In 2011, Cydcor had an overall company growth of 15.2 percent and has set aggressive goals for the second, third, and fourth quarters of 2012.
Cydcor’s first quarter revenue is a direct result of several key events, including:
“I’m extremely proud of what we’ve accomplished during this first quarter of 2012,” said Chief Executive Officer Gary Polson. “It couldn’t have happened without the total commitment of our expert field sales force. We’re completely focused on executing against our business strategy and our momentum is in high gear as we work tirelessly to achieve our goals.”
Cydcor, Inc.
Gail Michalak, 805-277-5500

A message from Vera Quinn, chief operating officer

Once again, Cydcor team members tapped into their creative brains to provide a valuable experience to the kids at EARTHS Magnet School! Together, they created 50 literary kits in conjunction with the United Way of Ventura County, then personally donated them to the faculty. The literacy kits were designed to enforce reading and improve reading comprehension through games, worksheets, and crafts. The theme of the book that was selected to be included in the kit - habitats - aligned perfectly with the current theme of the school. Not only that, but the school was so overjoyed that they requested the original files of the worksheet and habitat game so that they could be translated into Spanish for ESL students.
There was a lot of detail and hard work that went into this project. We went above and beyond what was expected and made a real impact on the lives of children in our local community. The kit will be entered into the Ventura Corporate Games charity category as well. We have an awesome team!
A message from Vera Quinn, Chief Operating Officer
Ready, set, go! I'm so excited to see our Cydcor team members prepare for the Ventura Corporate Games - they are gearing up to win in numerous categories including volleyball, bowling, indoor volleyball, basketball, kickball, softball, ping pong, dodgeball, football, 5K, mini golf, bowling, and go-karts. As a corporate sponsor and winner of the JD Probasco Spirit Award in 2011, along with several medals, we have been waiting all year to participate in the event again. We're in it to win it!
To prepare for the Corporate Games, our team members had a tee-shirt competition and the winning design is being printed on the tee-shirts that we'll wear during the event. We also participated in numerous "practice" sessions, had motivational meetings, and encouraged one another to attend. During Wednesday night's opening ceremonies, we will have our own booth, participating in the run/walk/jog and enjoying the food and music.
Our enthusiasm, energy, and dedication aligns with the company's culture that focuses on bringing out the best in one another and showing pride in every task we take on. The Corporate Games enables us to demonstrate that pride, coming together as a company to get results. We are constantly supporting one another - during the Corporate Games and on a day-to-day basis. I'm looking forward to the games and watching every participant demonstrate what Cydcor is all about - determination, drive, and the will to succeed. It's all about the team!