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At the heart of Cydcor’s culture is the tenet of “people helping people.” Cydcor stands behind this idea by fostering a work environment that promotes both personal and corporate philanthropy and by offering team members a paid volunteer day each year to serve a cause that matters to them. Our service mindset is grounded in the concept of servant leadership, which focuses on empowering and developing our people, building a better company, and giving back to the community.
One example of how we’ve put this mindset into practice is Cydcor’s Philanthropy Club, founded by team members to provide employees with corporate philanthropy and volunteering opportunities throughout the year. Here are just some of the ways Cydcor’s Philanthropy Club has made a meaningful impact on the community in 2019:
March: Pizza Sale — Liberty Children’s Home
Liberty Children’s Home is a sanctuary in Belize that offers a safe, loving environment to more than 40 abused, abandoned, and neglected children — some with special needs or suffering from HIV or AIDS. At a Leaders Meeting in March, team members sold Costco pizza with all proceeds donated to Liberty to support learning, activities, medical care, facility improvements, and basic needs like electricity, clothes, and food.
April: Crayfish Removal
Team members partnered with Mountains Restoration Trust to help preserve and protect the streams and creeks of the Malibu Creek Watershed by removing invasive, non-native crayfish. Harmful to the ecosystem of the Santa Monica Mountains, crayfish prey on native species, reduce water quality, and worsen creek bed erosion. Prior to our arrival, scientists set more than 100 traps along a stream bed in Oak Park. Cydcor volunteers removed crayfish caught in these traps and cleaned up trash along the banks. Additionally, they measured the size of caught crayfish to help record and collect data.
May: Special Olympics Regional Spring Games
Special Olympics of Southern California provides year-round sports training and athletic competition in a variety of Olympic-type sports for children and adults with intellectual disabilities. Philanthropy Club participants volunteered at the Ventura County Special Olympics Spring Games held at Oaks Christian Highschool, featuring swimming and flag football competitions. Responsibilities included coaching, time keeping, score keeping, and cheering in the stands to show Cydcor spirit and support for local athletes.
June: Heal the Bay
For 35 years, Heal the Bay has been mobilizing communities across Los Angeles to protect the California coastline, restore waterways, and advocate smart water policies. Cydcor volunteers gave time at a monthly Heal the Bay event to pick up trash along a Santa Monica beach. After a full morning of cleanup, the team enjoyed a group lunch in Venice, a popular beachfront community.
July: Learn Earn Return
Learn Earn Return is a nonprofit organization focused on providing students and teachers with the necessary school supplies for a successful school year. Team members collected and donated items that might otherwise have been a heavy financial burden to students and their families, such as backpacks, composition notebooks, wide-ruled paper, glut sticks, scissors, rulers, and more.
September: Operation Blankets of Love
The Philanthropy Club held a volunteer event for Operation Blankets of Love, a leading animal welfare and emergency relief nonprofit organization that provides food and critical supplies for more than 12,000 animals a year in shelters, in rescue groups, and with pet owners experiencing homelessness or another hardship. Cydcor volunteers collected blankets, towels, toys, and other badly needed pet supplies donated during the event.
September: Pet Adoptions
Team members partnered with L.I.F.E. Animal Rescue, a nonprofit organization that rescues homeless or abandoned dogs and cats and places them in permanent, responsible, and loving homes. Cydcor volunteers supported L.I.F.E.’s weekly animal adoption event at a local PetSmart to help pets find their forever home.
October: Alzheimer’s 5K
Team members joined their local Walk to End Alzheimer’s® 5K, an Alzheimer Association event held annually in more than 600 communities nationwide to raise awareness and funds for Alzheimer’s care, support, and research. Participants walking in the Westlake Village, California 5K surpassed their goal of $500 by raising $1,788. Cydcor matched donations of $500.
November: EARTHS Thanksgiving Food Drive
Cydcor volunteers supported the annual Thanksgiving Food Drive of the Environmental Academy of Research Technology and Earth Sciences (EARTHS) Magnet School in Newbury Park, California. Individual and department donations provided holiday favorites, canned food staples, and grocery gift cards to help 100 local families in need enjoy a Thanksgiving meal.
The contributions of Cydcor’s Philanthropy Club show the positive difference that employee-driven corporate philanthropy and volunteering can make on our schools, neighborhoods, and charities. Through community service, our team members embody Cydcor’s culture of “people helping people” by uniting behind a shared purpose, collaborating to overcome challenges and accomplish goals, and serving causes that matter.
By Dwight Coates, Chief Information Officer | Cydcor
Building a department’s strategy, holding meetings, and orchestrating the delivery of technology to our business are not the only ways people can build leadership skills. In fact, one of the most effective ways for team members to learn critical leadership skills is by helping others. There is a myriad of benefits to volunteering. Volunteering takes team members out of their everyday routines and out of the office environment. It shakes up typical work groups, team structure, and processes and it challenges team members to think differently, look to each other for input and guidance, and unite behind a shared purpose. While volunteering, team members aren’t focused on getting ahead; they are focused on completing tasks, overcoming obstacles, and accomplishing goals—which is exactly why community service projects are such powerful teaching experiences.
1.Volunteers Connect with the Whys of Life: While serving others or working on behalf of the environment, volunteering can remind team members of their own values and help them reflect on the things that are most important to them. This process helps build more empathetic future leaders, and encourages team members to engage their hearts, not just their minds, in their work. It also helps team members see the bigger picture, to realize that thier work can have an impact far beyond any single project.
2. Enables Networking: Volunteering can have an equalizing effect, mixing high-level executives with employees fresh out of college. These volunteer activities give employees the opportunity to break out of their typical work circles and meet people from whom they may be able to learn valuable leadership skills or who may be able to offer support to help them grow their careers. While volunteering, team members often form lasting friendships and partnerships.
3. Teaches the Importance of Having a Vision: When teams volunteer, they unite behind a shared vision and commit, as a team, to shared goals. Because the stakes are often so high, it is easy to create alignment within the team, and team members can see how that level of alignment can pay off in the form of rapid results. When people band together behind ideas and trust in a single vision, it is astounding how much they can accomplish, and this experience can translate back to how a team works together on behalf of company goals as well.
4.Volunteer Work Energizes: When employees are stressed, doing work that benefits others, the community, or the planet releases endorphins and lifts spirits better than any sports game or team wine night. Volunteering reinvigorates overworked employees, reignites their passion for their work, repairs bonds between team members, and makes them more efficient and productive by challenging them to solve new kinds of problems and follow different processes.
5.Trains Great Mentors: As volunteers, team members benefit by offering guidance and support to each other in different ways than they might as part of their everyday role.Volunteer work gives team members a voice who may not always have one, and allows them to step up and show leadership skills and benefits they can offer the team that may not be as easy to recognize while at the office.
6.Exposes Employees to Other Cultures and Other Ways of Working: While volunteering, teams may have to follow new systems or processes than they do as part of their daily work, and this helps to challenge their thinking and adaptability. Team members are sometimes also asked to work with people who come from different countries, cultures, and backgrounds, and this helps team members learn new skills and improve their abilities to bridge communication gaps and relate to others regardless of differences.
7. Fosters Collaboration: Volunteering encourages partnerships between those who may not normally work together. While participating in philanthropy projects with my teams, I often intentionally assign employees to tasks that force them to work alongside team members they’re not used to working with to help bridge those communication gaps and force employees to break through barriers to find solutions together.
Besides the leadership skills volunteering imparts, spending time helping others can change the way team members feel about their work. Employees want to work for organizations that stand for something, and showing a dedication to service may help to improve employees’ outlook on the company as a whole, which may support team member retention. An additional benefit of volunteering includes strengthened bonds between team members, helping them to function better as a team and produce better results. Community service and philanthropy, beyond their clear benefit to the community, are invaluable team member development experiences that no department head should overlook as you strive to help your people be their best.
Dwight Coates, Chief Information Officer, Cydcor
Dwight Coates is the technology driver for Cydcor’s customer relationship management solutions. With more than two decades of leadership experience, Dwight has had the opportunity to see, first-hand the impact community service activities can have on IT and other professional teams as they work together to achieve outstanding results.
People seek ways to make differences in their community – even at work. They want to work for companies that make a positive impact. Providing charity and volunteering opportunities to team members benefits employers as well by boosting employee engagement. Companies that offer volunteering experience are able to recruit top talent, retain employees longer, and create an environment of collaboration in the work place.
Company sponsored corporate philanthropy and corporate giving programs also offer benefits to the employees themselves. These volunteering opportunities help employees master new skills, prepare to take on greater responsibility, and contribute to the community beyond the office walls. By committing to a cause, companies can provide valuable services to the community while strengthening and uniting their workforce.
Here are seven valuable lessons employees learn from community service:
Service projects are growth opportunities for employees, because they teach valuable lessons and skills employees can apply to their daily work. Volunteer activities unite teams around causes that are important to them and the community. Employer-sponsored volunteer work helps assure them that the work they do serves a greater purpose. Committing to a cause by donating money or time simultaneously benefits communities, companies, and the employees who work there. Companies who sponsor volunteer opportunities also boost their bottom line by building a workforce that is building new skills, happier, and more engaged.
Servant leadership is a concept which holds that adopting a service-focused mindset simultaneously benefits corporations, their employees, and the community at large. At Cydcor, the Agoura Hills based leader in outsourced sales, we know first-hand that our “People helping people” motto is more than just good PR; it’s good business. The benefits of participating in community service stretch well beyond creating a “feel good” vibe around the office (though they include that, too). Servant leadership empowers employees, builds critical skills to succeed in business, and fosters a sense of teamwork, community, and renewed commitment to the organization’s shared goals.
1) Empathizing with Others: Acting as servant leaders helps team members better relate to customers and to each other. Finding common ground is a necessary first step for building trust and is a key ingredient for forming strong and lasting partnerships.
2) Learning to Listen: Serving others forces employees to master the skill of listening. Indispensable and hard to teach in these times of selfies and tweets, the ability to hear and process information from others offers inarguable advantages in sales or any kind of business interaction.
3) Getting the Message Out: Servant leadership is all about gaining and raising awareness for critical issues affecting the global community. This push to spread a message for good can help employees hone the marketing and sales skills they’ll also use to advocate on behalf of their clients.
4) Dreaming Big: In order to envision a better world, servant leaders must set ambitious goals and create plans to achieve them. In business, the ability to think big and devise viable action plans to attain goals is critical to realizing personal and organizational growth and success.
5) Looking Ahead: Having foresight helps servant leaders anticipate and sidestep roadblocks in advance and create contingency plans to overcome the challenges that might lie ahead. Employees who master this skill through service can support their organizations with the strategic planning necessary to sustain business growth in a competitive business landscape.
6) Changing Minds: A critical task of servant leaders is to effectively persuade others to care, to give, or to volunteer to help achieve a common goal. They learn how to use consensus, not manipulation or coercion, to bring others on board and reframe thinking. This power to unite teams, recruit participants, and boost enthusiasm for causes and goals can give employees an edge when selling and promoting products, training direct reports, and building their crew.
7) Being Model Mentors: A defining characteristic of servant leadership is stewardship. Servant leaders see their role as one of developing others and helping them hone their skills to take on greater responsibility. Growing the leaders of tomorrow benefits the individuals, promotes growth within an organization, and trains future advocates for the community at large.
8) Committing to Growth: Good servant leaders make it their mission to help others achieve their goals and reach their full potential. They push others to venture outside of their comfort zones and create bold visions for the future. This passion for growth can help organizations stay competitive, inspires innovation, and builds a culture where employees believe success is achievable.
9) Building Community: A concept that spans employee teams, organizations, and society at large; employees who feel a strong sense of community view themselves as vital parts of something larger. They are motivated to perform because they know that what benefits the community, benefits them as well.
10) Taking Joy in the Journey: The greatest servant leaders are those who help spread excitement throughout organizations and into the community. They help maintain a positive outlook and thrive on the thrill of overcoming challenges. Acknowledging employees’ hard work and rewarding them for their achievements helps foster a community of servant leaders who express pride in themselves through excellence at their jobs.
Encouraging employees to act as servant leaders has benefits across every aspect of a business. It improves moral and unity, it fosters a positive relationship between companies and their communities, and it helps develop a workforce that is well prepared for the complex challenges of tomorrow.
Once again this year, Cydcor team members organized a Thanksgiving Food Drive where several Cydcor employees donated and delivered food to families in need.
Cydcor’s Thanksgiving Food Drive was organized to benefit Earths Magnet Elementary School in Newbury Park, CA. The National Wildlife Federation Fund has recognized this school as one of the Top 10 Eco-Schools in the country, meaning that it uses environmental education as a platform for teaching students about technology, engineering, and math. Students learn the importance of creating sustainable businesses. Working with the support of the school, Cydcor encourages community sustainability with this annual food drive. Being able to provide families in need with a Thanksgiving dinner year-after-year allows the Cydcor team to support people in a meaningful way.
Cydcor employees readily volunteer because they’re organized, skilled at getting things done, and ready to take on any opportunity they meet—especially if it’s one that helps struggling families and strengthens community connections.
“It is amazing to see a group of people come together and be so passionate about helping others in need. Holidays are about spending time with loved ones, and I am happy we can contribute and make a difference for these families,” explained one Cydcor volunteer.
Many Cydcor employees donated food and raised enough money to provide meals for 90 families. In addition, Cydcor’s executive team donated a total of $1,800 through payroll deductions, which allowed the organizers to purchase $20 Vons gift cards for each family.
Cydcor has taken the time to examine the true meaning of Thanksgiving bounty and thankfulness. The annual Thanksgiving Food Drive expresses the company’s core values and commitment to caring for community members suffering difficult times. Cydcor continues its tradition of nurturing the community and turning need into an opportunity—so that families in need can see a future that is just a little bit brighter.
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In March of this year, Cydcor volunteers went to San Cristobal de las Casas, Mexico, thanks to our Operation Smile fundraisers—which have raised over $480,000 for the children’s medical charity to date. Helping to fund cleft palate surgeries for needy children around the globe, Cydcor has previously volunteered in Brazil in 2012, where more than 600 surgeries were provided to children.
Cydcor is proud of this partnership with Operation Smile, and with the great success of our Week of Smiles campaign, we are funding another medical mission trip to Guatemala in November 2014. Spending a week in Guatemala, our volunteers will support the screening process, helping families through the procedure and entertaining children while they wait for their procedures.
The mission involves sending doctors, volunteers and equipment to an area where access to healthcare is difficult, providing screenings and surgeries for children. Cleft palates often result in complications to eating, drinking, speaking and even breathing, and many infants do not survive. Operation Smile and Cydcor hope to restore millions of smiles and give those children a better chance of thriving.
One of the most rewarding aspects is our chance to spend time with the families of the children being operated on and see them through the transition of surgery. A large part of Operation Smile’s strategy is to assist facilities in the field, helping enable them to provide treatment of cleft palates and other facial deformities.
You can make a donation to Operation Smile today and support this great cause!
Last year, Cydcor raised over $270,000 for Operation Smile to help fund cleft palate surgeries for needy children around the globe. In July, the fundraiser surpassed $150,000, enough to fund a medical mission to another country. The mission involves sending doctors, volunteers and equipment to an area where access to healthcare is difficult, and provide screenings and surgeries for children. Cleft palates often result in complications eating, drinking and speaking, and many infants do not survive. Those that do often cannot attend school. Operation Smile hopes to restore millions of smiles and give those children a better chance at thriving.
This week, Cydcor volunteers are in San Cristobal de las Casas, Mexico, meeting some of the people the money they raised are helping. In 2012, volunteers made a similar trip to Brazil, where more than 600 surgeries were provided to children. Cydcor is proud of their partnership with Operation Smile and plans to continue working with the organization in the future.
During the mission, volunteers have had the chance to spend time with the families of the children being operated on and see them through the transition of the surgery. Part of the strategy of Operation Smile is to assist facilities in the field to achieve the ability to provide the treatment of cleft palates and other facial deformities on their own.
You can make a donation to Operation Smile today and support this great cause. Help Cydcor fund another mission!
Cydcor began a project working with EARTHS magnet school this year to mentor and tutor students for the elementary school.
Each day of the week, two different team members from Cydcor volunteer for an hour in one of these classrooms, working with children and teachers on a variety of projects and learning sessions.
Last year, Cydcor team members created literacy kits for faculty, which contained games and activities for students to encourage reading comprehension. Volunteers also assisted the school in a gardening project – in line with the earth science focus of the magnet school.
“Cydcor volunteers are a true gift to our students! Our kindergarten children look forward to interacting with the Cydcor staff, and their presence allows students to receive individual and small group time,” said Jennifer Boone, principal of EARTHS. “The time and impact mentors have on our children is priceless. Cydcor is a true example of a business that gives back to the community.”
“Our goal is to support EARTHS by mentoring the kids, helping them cultivate confidence in their own skills and abilities,” said Cydcor Chief Operating Officer Vera Quinn. “Gaining the academic skills to succeed is just one part. Mentorship is so important to the overall development of children, and we really want to make a difference in their lives.”
To see more of Cydcor's work at the EARTHS magnet school, head over to the Cydcor Flickr page.