The importance of customer loyalty in sales
Sales is an extremely competitive industry with customer loyalty being the end goal. That's why it so important to treat each interaction with a current or potential customer as an investment in that relationship. Did you know that 87% of customer said they would stop doing business with a company after a negative experience? And of those 84% said they would share their negative experience with others. On the other hand, 58% said they would recommend you to others after a positive experience.
This is why it is so important to treat each interaction with a customer as an opportunity to create positive experiences and thus build customer loyalty. In doing so you create more opportunities not just for yourself, but for your team and company as well.
So what steps will you take this week to ensure you are building a better relationship with your customers?
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We are Cydcor, a recognized leader in outsourced sales and marketing services located in Agoura Hills, California. From our humble beginnings as an independent sales company to garnering a reputation for consistently exceeding client expectations and driving outstanding revenue growth, Cydcor has been helping Fortune 500 and emerging companies achieve their customer acquisition, retention, and business goals since 1994. Cydcor takes pride in the unique combination of in-person sales, call center, and digital marketing services we offer to provide our clients with proven sales and marketing strategies that get results.
