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According to Oracle, sales people spent 78% of their time looking for leads. That leaves very little time for actual selling, especially when relationship building is so crucial to making the sale. So how can one manage leads and spend more time selling? Here are some tips from Cydcor Sales Blog.
Start by organizing your leads into categories of likelihood. One for people who have bought from you before. Two for people who have expressed interest. Three for people you think would really benefit from your product or service. And four for completely cold leads. Categories one and two should take up most of your time, building relationship.
Think of the 80/20, which says that eighty percent of sales come form twenty percent of our clients. Many sales people and entrepreneurs alike are happier and more profitable when they make the most time for happy, enduring customers. That is why it is crucial to structure and evolve your business in a way that will bring in streams of income from your best customers. Whether that is a continued service, multiple services or new products, one must keep core clients happy and interested.
When generating new leads, stay within your network. You may need to cold call sometimes, but be smarter about it. Instead of spending time making calls to a list of a thousand, do research on a hundred and know why they need your business before you call. You will come off as more diligent, certain and provide your lead with information more relevant to them than a script. It also gives you time to ask questions.
If you need new perspective on what your customers are looking for, take a few past customers or customers of your competition out to lunch. Ask them what they like about their experience as a customer. Focus on the traits you hear in positive feedback and make them your main selling points. Take the time to build strategy around who your customers are and what they really need.
Cydcor is the leading expert in outsourced sales. To learn more about Cydcor, click here.
After all the hard work and energy our team put into the Cydcor Day of Smiles event, we were ready for some fun and games! Our team recently got to let loose a little at our Cydcor Night Out. Games, sunshine and smoothies were found at our gathering.
At Cydcor, team member happiness is important to us. We want to make sure our team is engaged, developed and feels a sense of purpose. Sometimes that means having fun too.
Team members played volley ball in the sand and rounds of corn hole. The outing took place outside near the Cydcor office in Westlake Village, California.
Would you like to be a team member for Cydcor and join the fun? See what others say about their job here:
"Cydcor is the perfect fit for me! I can voice my opinions, make mistakes, and try out new ideas in an environment that is comfortable and welcomes fresh ideas. There are opportunities for growth and development at every turn, and I feel like I'm working with my closest friends." - Kellie Saville
"Cydcor is about people and about figuring out how to help each team member achieve his or her maximum potential; personal development and growth is definitely the best part about my career at Cydcor. I feel empowered and encouraged to try new things, fail, learn and discover my strengths. Cydcor provides the support and the environment for us to grow." -Lalo Burgos
"I have been able to put my talent and skills to use while working with an energetic group of individuals to accomplish great things that has a direct impact on the livelihood of so many. I feel like I’m part of a family." - Amanda Isaac
We are currently hiring at our home office. Click here to see our Cydcor Jobs Page.
Title: The War for Talent
Author: Ed Michaels, Helen Handfield-Jones, and Beth Axelrod
Review by: Suzzanne Fleet
Description of this book: This book uses information from thousands of executives from dozens of companies on how to keep a high level of talent and performance from employees. Acquiring, retaining and developing talented individuals is essential for companies to succeed. It is important to pinpoint high performers and low performers, reward high performers, and move low performers out of the organization. The book talks about keeping a "talent mindset" that keeps recruiters and managers focused on developing talented employees. It is also important to bring in talent from other companies at multiple management levels. The book details how to design performance reviews for team members, as well as a recognition system. Authors also discuss how create incentives to make your company attractive to top level jobseekers. Cydcor works to develop our talented team of sales professionals, which is why we are frequently chosen as on of L.A. County's Best Place to Work
Why read this: Managers and recruiters alike will benefit from this book by refreshing the priorities of developing people within their organization. In an age where many employees bounce around in their career, fostering talent is an easy and important aspect of both retention and productivity.
My favorite part: There are some great case studies in the book that provide real life stories and philosophies. For example, Dee Hock, founder of Visa, tells the authors, “Without integrity, motivation is dangerous; without motivation, capacity is impotent; without capacity, understanding is limited; without understanding, knowledge is meaningless; without knowledge, experience is blind.”
About the reviewer: Suzzanne Fleet is the director of human resources at Cydcor, so managing talent is her area of expertise.
This past weekend, the Cydcor team hosted our first “Day of Smiles,” a fundraiser held throughout the United States and Canada among our network of independently-owned sales companies for Operation Smile. In addition to our own team members, more than 200 participating sales companies put their sales powers to work to raise money to provide cleft palate surgeries for children! Though we have been supporters for years – and have raised enough for two medical missions, one of which took place last year in Rio De Janeiro – Operation Smile is celebrating its thirtieth anniversary, and we wanted to do something special and help fund our third medical mission.
The grand tally isn’t in yet, but we are definitely on track to achieving that goal thanks to the dedication and hard work of our team members and sales offices! We will keep you updated on our tallies as more independent sales company volunteers send in their funds. I estimate that we had more than 2,000 people volunteering their time participating in the Day of Smiles. Imagine that… 2,000 people focused on changing the world and many lives at the same time.
At Cydcor, our team members went door-to-door and stood outside Jersey Mike’s in Thousand Oaks, Westlake Village, and Newbury Park, along with Sagebrush Cantina in Calabasas. Special thanks to them for their support! It’s just another example of the community come together to work toward a shared goal.
Once again, a huge appreciation to our team members and volunteers who supported the effort. We are looking forward to making a huge difference in the lives of children and their families around the world. Watch the dollars grow and check out Cydcor’s Operation Smile Page.
This week the team at Cydcor and its network of independent sales offices will launch the Day of Smiles campaign for Operation Smile. Operation Smile is a nonprofit that provides cleft palate surgeries to children all over the world. One in ten children globally are born with a cleft palate, and many of them do not survive past the age of one. This summer, Cydcor and its sales network were able to a medical mission that would provide downs of surgeries to children in poor areas. Last year, the company raised enough money to provide nearly 100 surgeries, and the goal is double this year. The day of smiles campaign will last October 4th through the 6th, and the goal is to raise $150,000 by the end of the short campaign. Here are our favorite tips on how to raise money for your cause:
To learn more about Cydcor's fundraising efforts, follow our event updates on Facebook, Twitter and Instagram with the hashtag #dayofsmiles.
I have been with Cydcor for seventeen years. In 2010, we launched our partnership with Operation Smile. The work we do to raise money for this cause has added an extra level of meaning to the work we do at Cydcor and our community. We were already giving employees volunteer hours and donated to charities, but we especially appreciate our special relationship with Operation Smile. I was able to participate in the mission last year, and I got to see first hand how we have the power to change lives for good.
Last year, we were able to raise enough money to fund a mission to provide cleft palate surgeries to children in need. Cleft palates often cause complications for feeding and breathing in infants, and many of them don’t survive. The surgeries we were able to fund have been able to change the lives of these children and their families. The trip was able to pay for nearly 620 surgeries for patients in Brazil.
The success of Cydcor is based on our distinctive culture, which is one that is passionate about giving back to communities around the world. We have already been able to fund one more medical mission this year, and our goal is fund another. That is why we decided to launch the Day of Smiles Campaign. This weekend will unite participating teams from our network of more than 200 independent sales companies to raise money and hit our total goal of $400,000 for the year.
Our office has been developing programs throughout the year to raise money for our cause. We believe this weekend alone will fund a $150,000 mission. We ask for your support in restoring smiles to children around the world. Please visit Cydcor’s Operation Smile Team page to donate now. If two dozen people donate just ten dollars, we can fund a surgery.
Also, please follow Cydcor on Twitter and our Cydcor Operation Smile Facebook page to keep up with all the activity. If you are participating in the fundraiser, be sure to tell your friends online about it with the hashtag #dayofsmiles.
Cydcor and its network of independently owned sales offices will be working together to raise funds for Operation Smile from October 4th - 6th . The goal is to fund another medical mission over the next week. Cydcor and its network have already funded one mission over the summer, and the new goal for the year is set at $400,000. Fundraisers will be independently organized by each sales company and everyone is encouraged to implement their own creative ideas to raise money for such a great cause.
Operation Smile is celebrating its thirtieth year running, and employees will wear commemorative t-shirts during the fundraiser to help raise awareness and drive donations. Here's a picture of Jennifer at Cydcor packing up the boxes of t-shirts to be shipped out to the independent sales offices.
In 2012, the Cydcor community raised enough money to fund a mission to Rio de Janiero, where a team of surgeons and medical professionals were able to provide 95 surgeries for children who were not able to live a full life due a cleft palate.
“We believe that our success is based on our distinctive culture; there is a passion we all have to give back to our communities,” said Vera Quinn, chief operating officer at Cydcor. “I personally have been on a medical mission and have seen the new smiles on the faces of these children. We have all been developing programs throughout the year to raise money. Our ‘Day of Smiles’ program will unite more than 200 independent sales companies on the same weekend to help hit our $400,000 goal.”
To help support this campaign, please visit Cydcor's Operation Smile Team Page. To follow our efforts this week, follow and use the hashtag #dayofsmiles on Twitter, Instagram and Facebook.
Operation Smile, an international children’s medical charity, has announced that Cydcor, the global leader in outsourced sales, is launching the first-ever “Day of Smiles” beginning October 4th and running through October 6th to help children around the world who are born with facial deformities. All proceeds will benefit Operation Smile.
Cydcor and its network of independently-owned sales offices across North America will be working together on the same day to raise funds for Operation Smile. All participants will wear tee-shirts emblazoned with Operation Smile’s 30th anniversary campaign theme, change ™, designed to make a lasting impact for children born with cleft lips, cleft palates and other facial deformities.
Last year, Cydcor and its independent sales offices raised more than $150,000 to support a medical mission. This year, Cydcor and its network of independently-owned sales offices met another goal of $150,000, which will enable them to sponsor another medical mission.
Cydcor has set an overall goal of raising $400,000 to help Operation Smile provide free surgeries for children around the world born with cleft lips and cleft palates. Together, Cydcor and Operation Smile are giving smiles and transforming children’s lives worldwide.
Last year, during Cydcor’s medical mission to Rio De Janeiro, Operation Smile provided more than 95 free surgeries and more than 162 healthcare evaluations for children who were suffering from cleft lips and cleft palates.
Every three minutes, a child is born with a cleft. One in 10 will die before their first birthday. For 30 years, Operation Smile and its network of more than 5,400 medical volunteers from around the world have provided more than 3.8 million healthcare evaluations and performed more than 200,000 free surgeries for children in need. However, many children are still waiting – children who often can’t eat or speak properly. Operation Smile can help give them a healthy, productive life filled with hope.
“It is such a pleasure to partner with Cydcor and its independent sales office teams, because they are incredibly motivated and dedicated to helping give smiles to these children around the world,” said Dr. Bill Magee, CEO and Co-Founder of Operation Smile. “Their teams truly understand how incredible it is to change the life of a child forever – a child who was been born into the world with no hope. Our work wouldn’t be possible without the support of companies like Cydcor.”
“We believe that our success is based on our distinctive culture; there is a passion we all have to give back to our communities,” said Vera Quinn, chief operating officer at Cydcor. “I personally have been on a medical mission and have seen the new smiles on the faces of these children. We have all been developing programs throughout the year to raise money. Our ‘Day of Smiles’ program will unite more than 200 offices on the same weekend to help hit our $400,000 goal.”
To help support Cydcor’s fundraising efforts, visit www.operationsmile.org/cydcor. For more information on Operation Smile’s global efforts, visit www.operationsmile.org, follow @operationsmile on Twitter, and on Facebook at www.facebook.com/operationsmile.
About Operation Smile
Operation Smile, headquartered in Norfolk, Virginia, is an international children’s medical charity with a presence in more than 60 countries, whose network of more than 5,000 medical volunteers from over 80 countries is dedicated to helping improve the health and lives of children. Since its founding in 1982, Operation Smile has provided more than 3.5 million healthcare evaluations and conducted over 200,000 free surgeries for children and young adults born with cleft lips, cleft palates and other facial deformities, as well as patients suffering from burns. To build long-term self-sufficiency in developing countries, Operation Smile trains doctors and local medical professionals in its partner countries so they are empowered to treat their own local communities, donates medical equipment and supplies, provides year-round medical treatment through Comprehensive Care Centers.
About Cydcor
Cydcor is the leading provider of outsourced, face-to-face Cydcor sales teams to a diverse client base of companies in a wide range of industries, including telecommunications, office products, retail, energy, and financial services. Serving Fortune 500 and emerging market clients in the business-to-business, residential, and retail channels through in-store marketing initiatives, Cydcor works with a network of more than 300 independently-owned corporate licensee (ICL) Cydcor sales offices, providing clients access to more than 3,300 sales professionals. The privately-held company is based in Westlake Village, California. For more information about Cydcor, log on to www.cydcor.com.
Operation Smile
Sabrina Zimring, 757-321-3207
Director of Public Relations
sabrina.zimring@operationsmile.org
The Heavy Hitter Sales Blog recently reported on the seven types of sales managers. We wanted to review the types and then ask you what type you may fall under and which manager you prefer to have. So here they are!
For more detail, read Steve W. Martin's post on the seven types of sales managers over at the Heavy Hitters blog.
Cydcor worked together with the network of independent sales companies to create fundraising events to raise enough money to fund a medical mission for Operation Smile. The trip, at a total of $150,000, will fund a team of surgeons to help correct cleft palates in poor countries.
Independent sales companies sold brown bag lunches, threw parties, held events and sales, and many more creative ideas from coast to coast. Check out our video of all of our fantastic, engaged team members.
Operation Smile has been a big part of Cydcor for the last few years, and we are working on raising even more money to help restore smiles all over the world. Cydcor wants to say THANK YOU to volunteers and donors for their support of this great cause.
We appreciate all the hard work and dedication. We are continuing to partner with this organization and have some very fun events coming up in the near future! Stay tuned for more news and events. You can also donate to our team page at Adopt-a-smile right now.