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October 11, 2017

Tips for Building and Maintaining Personal Resilience

A road sign warning that says "Keep Going".
Tips for Building & Maintaining Personal Resilience in Business

Building resilience is one of the cornerstones of success in business—especially entrepreneurial pursuits. The ability to pick yourself up, dust yourself off, and get right back to the task at hand is paramount to success in business, at every level.

 

Whether you’re a seasoned sales professional or just starting out on your entrepreneurial journey, these tips for building and maintaining personal resilience will put you on the path toward having the strength and flexibility required for success.

 

Pick Your Battles

Knowing your strengths is a key component to success in any endeavor; leveraging your strengths in your work will get you farther, faster, than spinning your wheels in areas where you lack knowhow and confidence. No one is good at everything, though, and learning when to power through a difficult course of action versus when to delegate is important. Building resilience includes challenging oneself, but it also means knowing when a task is best given to someone else—and being OK with that.

Building resilience includes challenging oneself, but it also means knowing when it's best to delegate. Click To Tweet

Build & Maintain Your Self Confidence

Building personal resilience relies heavily on recognizing your strengths and maintaining your confidence in them. You know what you know—make sure others know it too! Personal resilience takes practice and self-reflection. Take some time to honestly consider which facets of your profession you’re best at and make a list you can reference to boost your self-confidence and bolster your self-awareness.

 

Hone Your Skills

When you know your strengths, you can get to work on improving them. When your areas of expertise and your specialized skills are all second nature, the business of bouncing back from times of difficulty—or even failure—becomes easier. Call on your talents, experience, and knowledge to help you get through tough times, and build on those unique advantages to move on from setbacks. Honing your skills also reinforces your self-confidence, creating a powerful feedback loop for yourself as you maintain your personal resilience.

 

Be a Team Player

Business is built on relationships. You want—need—to be someone people want to work with. Reliable. Helpful. Trustworthy. Talented. The list of superlatives people want from their teammates and networks can go on and on, but the bottom line is this: being an indispensable member of your professional community is key to building professional and personal resilience. When your network is strong, bouncing back and moving forward—and extending successes—is much easier, because you can call on those relationships as you seek new opportunities, constructive feedback, and emotional support.

Being an indispensable member of your professional community is key to building personal resilience. Click To Tweet

Manage Emotions During Losses—and Wins

 

The most resilient people have a keen understanding of their emotions and are skilled at managing them. This doesn’t mean building resilience requires stoicism—the opposite, in fact. Those who take the time to see the good in things and spread their positive outlook find it easier to work through rough patches. They see each experience, positive or negative, as a way to learn. These are also the people who are self-aware enough to see when things are going well and celebrate them.

 

What strategies do you use for building your personal resilience? Share your thoughts on Twitter and be sure to follow @Cydcor on Instagram to learn more about our company and our culture.

 

We are Cydcor, the recognized leader in outsourced sales services. From our humble beginnings as an independent sales company based in Canada to garnering a reputation as the global leader in outsourced sales, Cydcor has come a long way. We’ve done this by having exceptional sales professionals and providing our clients with proven sales and marketing strategies that get results.

 

July 1, 2020

5 Ways Adversity Can Lead to Success

Adversity Can leads to success. Map of the road to success.
5 Ways Adversity Can Lead to Success

When the road gets bumpy, don’t retreat. Remember that every challenge is an opportunity to learn, grow, and improve. While never easy, facing and embracing adversity can lead to success, making us stronger, and better equipped for anything and everything that lies ahead.

‘Tis a lesson you should heed,

Try, try again;

If at first you don’t succeed,

Try, try again;

Then your courage should appear,

For if you will persevere,

You can conquer, never fear;

Try, Try again.

 

Remember this poem from childhood? It’s a simple yet profound message to keep pursuing your goals, even if at first you fail. It’s a reminder to embrace and learn from setbacks because eventually, facing adversity can lead to success.  As we all struggle with our fair share of adversity, remember that staring down obstacles can provide powerful lessons on the journey to achievement.

In sales, hearing “no” more than “yes” is par for the course, so this timeless message offers good advice. Hardship, adversity, and even failure can lead to bigger successes if you show courage, persevere, and work hard to reach your dreams — no matter what stands in your way.

Hardship, adversity, and even failure can lead to bigger successes if you show courage, persevere, and work hard to reach your dreams — no matter the obstacles. Click To Tweet

Consider these five lessons on how embracing failure leads to success.

  1. Adversity teaches you to be better and better.

In the iconic 1997 Nike commercial, “Failure,”  Michael Jordan reflects on all the times he missed a crucial shot or lost a game as he walks to the Chicago Bulls locker room:

“I’ve missed more than 9,000 shots in my career. I’ve lost almost 300 games. Twenty-six times, I’ve been trusted to take the game-winning shot and missed. I’ve failed over and over and over again in my life. And that is why I succeed.”

Today, Jordan is considered one of the greatest basketball players of all time. His admitted failures show that even the most successful people in the world have stumbled spectacularly. With the right attitude and perspective, failure can help you learn when you lose and get back up when you fall.

Whether you need to perfect your sales pitch, adjust your approach, or sharpen your skills, let each failure fuel your personal growth. Try these simple steps to take on challenges like a champion:

  • Dive into the “why” behind the failure; ask tough questions.
  • Be accountable and take responsibility.
  • Learn from your mistakes but don’t dwell on them.
  • Preparation and practice make perfect; create a plan that makes it harder to fail next time.

 

  1. Adversity helps you build grit.

A 2018 survey of 160 business-to-business sales professionals by a leading sales training company finds that nearly half or more have a hard time on the job:

  • 53% give up too easily when cold calling.
  • 48% fear picking up the phone and making cold calls.
  • 59% struggle to get a prospect to respond.
  • 46% struggle to get access to the real decision maker.

So, it’s no surprise that success in sales demands true grit. In her 2013 Ted Talk, Angela Duckworth, a psychologist and author of Grit: The Power of Passion and Perseverance, calls this trait a winning mix of ambition, determination, discipline, and persistence:

“Grit is passion and perseverance for very long-term goals. Grit is having stamina. Grit is sticking with your future, day in, day out, not just for the week, not just for the month, but for years, and working really hard to make that future a reality. Grit is living life like it’s a marathon, not a sprint.”

When things get tough, get tougher and grittier with these empowering strategies:

  • Be fearless; tackle challenges head on.
  • Stop self-defeating thoughts and take control of your future.
  • Commit to your long-term goals and see them through.
  • Believe in yourself and know that you can succeed.

 

  1. Adversity teaches you to balance optimism with realism.

This moving story about Admiral James Stockdale brings this lesson home. Stockdale was the highest-ranking U.S. military officer held captive for eight years during the Vietnam War. Despite repeated torture, he rose above his grim situation to lead the POW resistance and survive unbroken:

“You must never confuse faith that you will prevail in the end — which you can never afford to lose — with the discipline to confront the most brutal facts of your current reality, whatever they might be.”

Jim Collins, bestselling author of Good to Great and numerous business and leadership books, calls this mindset the “Stockdale Paradox.” It describes how successful leaders achieve greatness by balancing optimism and positive thinking with realism and resilience in the face of adversity.

Applying this lesson, you can stay motivated and get out of even the deepest sales rut. Keep the following in mind to conquer a difficult challenge and prevail:

  • Take stock of the situation and be objective.
  • Hope for the best and plan for the worst; prepare for every possible outcome.
  • Be disciplined and strategic in how you respond to rejections and roadblocks.
  • Be patient and play the long game; don’t lose sight of the bigger picture.

 

  1. Adversity keeps you humble and helps you find the way forward.

After the rocky, widely criticized launch of OWN, Oprah Winfrey recalls her pain and embarrassment over this public failure during the 2013 commencement address at Harvard. Humbled by the worst experience of her career, she shares how failure leads to success by showing you another way forward:

“Failure is just life trying to move us in another direction. … It’s really okay to feel bad for a little while. Give yourself time to mourn what you think you may have lost, but then here’s the key: Learn from every mistake because every experience, encounter, and particularly your mistakes are there to teach you and force you into being more who you are. And then figure out what is the next right move.”

As Oprah’s admits, failure hurts, no matter your previous successes. It can shake self-confidence and cause self-doubt. But don’t let failure throw you off track. Instead, accept it with humility in these ways:

  • Be self-aware and view yourself honestly and accurately.
  • Dig deep and figure out what the experience is trying to teach or show you.
  • See feedback as a gift; actively listen and respond with gratitude and grace.
  • Release what you can’t control and focus on what really matters.

 

  1. Adversity forces you to make bold bets.

Jeff Bezos is one of the richest people on the planet thanks to a risk he took when he was 30 years old. Betting on the Internet, he launched Amazon.com with the ambition to build “an everything store.” Today, Amazon is the largest Internet company in the world and ranked #5 on the Fortune 500 list.

Since then, Bezos has made even bolder bets, inventing wildly successful products and services that have offset countless failed experiments. According to Bezos, when you play it safe, you leave a lot of opportunity on the table. Taking risks can be scary, but trust in the payoff. He says in a 2014 interview:

“Experiments are, by their very nature, prone to failure. A few big successes compensate for dozens and dozens of things that didn’t work. Bold bets … that did work … pay for a lot of experiments. I’ve made billions of dollars of failures at Amazon.com. Literally billions of dollars of failures. … None of those things are fun. But they also don’t matter.”

You don’t have to be a billionaire like Bezos to make bold bets. Just think and act like an entrepreneur to seize opportunities that can help you reach greater heights of success:

  • Ask if you would regret not taking the shot when you looked back on your life — even if you failed.
  • Step out of your comfort zone and expand it to keep growing and moving the needle.
  • View ideas through the lens of possibility, but don’t get attached if they’re not working.
  • Experiment with new approaches; then evaluate, learn, optimize, and repeat.

 

As these five lessons show, how you respond to setbacks matters — whether you’re an elite athlete, a real-life hero, an influential celebrity, a successful entrepreneur, or just an ordinary person who wants to achieve extraordinary things. So, keep trying to be and do better. Have the grit and discipline to go the distance. Balance optimism with a healthy dose of realism to prevail in trying times. Be humble and teachable, but bold in your ambition and approach. By embracing these lessons on how failure leads to success, you can turn obstacles into opportunities, risks into rewards, and losses into wins.

To find out more about Cydcor, check us out on Facebook, LinkedIn, Instagram, and Twitter.

We are Cydcor, the recognized leader in outsourced sales and marketing services located in Agoura Hills, California. From our humble beginnings as an independent sales company to garnering a reputation for consistently exceeding client expectations and driving outstanding revenue growth, Cydcor has been helping Fortune 500 and emerging companies achieve their customer acquisition, retention, and business goals since 1994. Cydcor takes pride in the unique combination of in-person sales, call center, and digital marketing services we offer to provide our clients with proven sales and marketing strategies that get results.

May 6, 2020

7 Entrepreneur Quotes to Motivate and Inspire

Inspiring entrepreneur quotes. Definition of an entrepreneur.
7 Entrepreneur Quotes to Motivate and Inspire

Being an entrepreneur takes passion, persistence and perseverance to weather the highs and lows of starting and growing a successful business. The journey can grueling but rewarding if you have the will and stamina to go the distance. When you feel like you’ve hit a wall, dig deep to stay motivated and keep putting one foot in front of the other until you reach your goal.

 

Need a mental boost? Whether you’re a seasoned pro or an aspiring business owner, check out these inspirational quotes for entrepreneurs to refuel your inner reserves and kick your performance up a notch.

 

 

  1. “Our decisions, big or small, will pave the way to the success we want to achieve.”

– Vera Quinn, President, Cydcor

 

Your success lies entirely in your hands. The world’s most accomplished people have the capacity to thrive despite setbacks and attain ambitious goals. Understand what it takes to achieve the success you desire and put in real effort to earn it. Every decision you make and action you take can get you to where you want to be. The only person who can determine how far you go, is you.

 

  1. “The way to get started is to quit talking and begin doing.”

– Walt Disney, founder Disney

 

Successful entrepreneurs don’t wait around for opportunities; they seek and seize them. They possess a confident and driven mindset, act decisively, and fearlessly take on challenges that may keep others from even trying. Thinking and acting like an entrepreneur can help you do better, aim higher, and go further on the path to success.

Resilience, the mental toughness and emotional strength to recover quickly from adversity, is a trait of exceptional achievers. So, worry less about doing things the safe way and focus more on finding your own way to break new ground. Click To Tweet
  1. “You don’t learn to walk by following rules. You learn by doing and falling over.”

– Richard Branson, founder Virgin Group

 

Entrepreneurs understand that falling flat on your face and getting right back up is the secret to success. People afraid of failing may rely on rules and tried-and-true methods in the search for a surefire recipe for success. But anyone who has won big knows that there’s no reward without risk. Resilience, the mental toughness and emotional strength to recover quickly from adversity, is a trait of exceptional achievers. So, worry less about doing things the safe way and focus more on finding your own way to break new ground.

 

  1. “The most valuable thing you can make is a mistake — you can’t learn anything from being perfect”

– Adam Osborne, innovator of the first portable computer

 

Every great discovery, invention, or achievement has countless failed experiments behind it. Making big, bold bets that could fall short and are vital to succeeding in business at every level. If you embrace them, hardships and mistakes along the way can make you stronger and smarter — and your success that much sweeter.

 

  1. “The fastest way to change yourself is to hang out with people who are already the way you want to be.”

– Reid Hoffman, co-founder LinkedIn

 

If you want to be successful, surround yourself with successful people. We tend to mirror the energy, attitude and demeanor of those around us. Watch and learn from people who set a positive tone and demonstrate the mindset for success through confidence, mental fortitude, emotional maturity, and perseverance when things get tough.

Whatever distractions and difficulties come your way, remember why you get up every morning and focus on what truly matters. The payoff is worth it. Click To Tweet
  1. “Success is not in what you have, but who you are.”

– Bo Bennett, founder eBookit.com

 

Success isn’t just how much you earn or what title you hold, but also how much you’ve learned, grown, and moved closer to fulfilling your “why” — that unshakeable inner purpose that motivates and drives you. Whatever distractions and difficulties come your way, remember why you get up every morning and focus on what truly matters. The payoff is worth it.

 

  1. “Idealism is wanting to do the right thing. Character is doing it.”

– Gary Polson, CEO, Cydcor

 

Doing the right thing is a sign of character and the foundation of any success worth having. Character means not compromising your integrity to win at all costs. It means keeping your word and delivering what you promise. It also means telling the truth, rather than embellishing facts or withholding information, and taking responsibility for mistakes. Finally, it means caring about people and lending a hand when they need help. With character, you’ll gain respect, trust, and influence that can win friends and fans for life.

 

If you need a spark of motivation, just remember these inspiring entrepreneur quotes on what it takes to succeed — empathy for others, decisive action, resilience, courage to fail, a mindset for success, inner purpose, and strong character.

 

To find out more about Cydcor, check us out on Facebook, LinkedIn, Instagram, and Twitter.

 

We are Cydcor, the recognized leader in outsourced sales and marketing services located in Agoura Hills, California. From our humble beginnings as an independent sales company to garnering a reputation for consistently exceeding client expectations and driving outstanding revenue growth, Cydcor has been helping Fortune 500 and emerging companies achieve their customer acquisition, retention, and business goals since 1994. Cydcor takes pride in the unique combination of in-person sales, call center, and digital marketing services we offer to provide our clients with proven sales and marketing strategies that get results.

 

December 27, 2019

3 Easy Ways to Boost Sales Team Motivation

How to achieve sales team motivation and employee engagement.
Team achievement, diverse business people giving high five at meeting

As a sales leader, motivation is your secret weapon to igniting your team’s passion and performance. Motivated sales teams are energized and engaged at work. They deliver results and take on challenges because they want to, not because they have to. Great leaders understand the power of motivation to spark enthusiasm, drive, and bold action within their teams, not just meet deadlines and targets. Being an effective leader means tapping into the internal motivators that inspire — and keep inspiring — high levels of employee engagement and performance.

 

So, how can you boost sales team motivation and sustain momentum?

 

The key is to understand what really motivates people in a meaningful and lasting way. According to the 2018 Gallup Employee Engagement Report, 34 percent of U.S. workers are engaged. This finding suggests that the traditional carrot-and-stick approach of rewards and punishment to motivate employees just isn’t working. It appears that high performing employees are driven by something deeper than just monetary rewards. In Drive: The Surprising Truth About What Motivates Us, author Daniel Pink draws on decades of scientific research to propose an upgraded model. He defines three elements of true motivation that drive success and employee satisfaction beyond external incentives like fame or fortune:

 

“(1) Autonomy — the desire to direct our own lives; (2) Mastery — the urge to make progress and get better at something that matters; and (3) Purpose — the yearning to do what we do in the service of something larger than ourselves.”

 

Applying these concepts, you can enhance sales team motivation with three easy strategies:

Giving employees a level of independence and the space to unleash their creativity and ambition is a great internal motivator. Click To Tweet

1.   Autonomy: Empower your people to thrive on their own.

Giving employees a level of independence and the space to unleash their creativity and ambition is a great internal motivator. Equip your sales team with the tools, resources, and information needed to make decisions and solve problems on their own. Then let your people know that their path to success truly lies in their hands. They have the freedom to personalize their pitch, adjust their approach, and optimize solutions to reach and win more customers. They can decide what sales process works best for them, helping them close deals and meat sales quotas. The smarter and harder they work, the more they can make and advance their career — even becoming business owners someday. The sky’s the limit!

 

Employees also want a say in how they can contribute and add value. Rather than forcing them to fit into a narrow mold, listen to their ideas and understand what they find personally motivating. Let them play a part in shaping their role and offer opportunities to have influence and make an impact.

 

2.   Mastery: Encourage your people to learn and grow — and make it fun!

Be a mentor and show your people that you’re invested in helping them achieve their career goals. Encourage team members to stretch and take risks that can accelerate their personal and professional growth. In sales, rejection is unavoidable, and some may become dejected or hold back due to the fear of failure. Find ways to turn these short-term setbacks into coaching opportunities. Help team members remain positive and not take a “no” personally, identify roadblocks and potential solutions, and think long-term beyond a single pitch. It’s easier to stay motivated through a sales rut and demonstrate resilience if people can learn from failure, improve, and make progress toward their sales goals and their personal goals.

 

To make learning fun, use gamification to add competitive elements and turn training and development activities into sport-like challenges. Let’s face it — salespeople like to win, so try these ideas to stoke their inner drive and improve employee engagement:

·  Break up training into short modules or game levels that are progressively challenging.

·  Create sales contests and offer rewards — badges, points, or power-ups — when they master a challenge and move up a level.

·  Provide feedback during gameplay like timed quizzes to provide positive reinforcement or steer them in the right direction.

·  Foster friendly competition through player rankings, leaderboards, progress bars, goal tracking statistics, milestone setting and tracking, and so on.

·  Immerse participants in an entertaining story-like scenario to test them on skills they’ve learned.

There are many ways sales managers can motivate from the outside, but none are as powerful as helping team members discover their “why”! Click To Tweet

3.   Purpose: Ask each team member, “What is your why?”

There are many ways sales managers can motivate from the outside, but none are as powerful as helping team members discover their “why” — their internal motivation to pursue a goal regardless of the odds or obstacles. Employees who know their “why” gain deep satisfaction from doing meaningful work that brings them closer to achieving their dreams or making a difference in their own lives or the lives of those closest to them. Your role is to create a culture that focuses on the “why” and motivates your team to do work that matters, do it well, and keep doing it — even when things are tough. Team members who are internally motivated and focused on their personal goals are most likely to stay highly engaged, positioning them to become top performers.

 

By using these three strategies, you can boost sales team motivation to new heights, unleashing your people’s passion, purpose, and performance. The right internal motivators can yield profound benefits that last — higher employee engagement, more discretionary effort, greater productivity, better business outcomes, and employees feeling a deeper emotional commitment to their work and team.

 

To find out more about Cydcor, check us out on Facebook, LinkedIn, Instagram, and Twitter.

 

We are Cydcor, the recognized leader in outsourced sales and marketing services located in Agoura Hills, California. From our humble beginnings as an independent sales company to garnering a reputation for consistently exceeding client expectations and driving outstanding revenue growth, Cydcor has been helping Fortune 500 and emerging companies achieve their customer acquisition, retention, and business goals since 1994. Cydcor takes pride in the unique combination of in-person sales, call center, and digital marketing services we offer to provide our clients with proven sales and marketing strategies that get results.

November 27, 2019

The Benefits of Working on Commission

Sales rep working on commission makes it rain with money earned from his commission work.
The Benefits of Working on Commission

With the right combination of work ethic, people skills, and self-discipline, working on commission is an extremely rewarding way to earn a living and build a successful career. Sales teams that work on a sales compensation plan earn more when the company sells more, making these pay structures a win win for both sales professionals and their employers. There are many types of sales commissions, but taking a job that offers commission either on top of or instead of a base salary can pay off for motivated employees looking to maximize their earning potential.

Let’s take a look at six benefits of commission work.

You control what you earn. 

One of the best things about commission based work is that you can make as much money as you want. If you’ve ever had an hourly or salaried position, you know how frustrating it can be to have to wait for a raise in order to see a bigger paycheck. When you earn sales commission, however, you get to determine this yourself. This is especially great when you’ve got your heart set on a big purchase: in addition to saving up over time, you can increase your income and speed up the process.

It’s the best preparation for running your own business.

Have you ever realized that business owners are technically working on 100% commission? If their companies aren’t making money, they aren’t either. There is no better practice for an aspiring entrepreneur than a job that pays commission rather than a fixed salary. Whether working as a sales rep, a real estate agent, or earning another type of commission based pay, working on commission will teach you self-reliance, a no excuses mentality, organization, money management, and resilience — all of which are essential for survival when you’re running your own show.

You aren’t micromanaged.

Another huge perk of being paid on commission is having a high degree of autonomy, which means that your boss isn’t looking over your shoulder all day. This is great for people who enjoy making their own decisions or who prefer working independently. With most commission jobs, it’s up to you to determine exactly how to structure your day to maximize success.

You can’t become stagnant.

When you’re picking up an automatic weekly paycheck, it’s easy to take your foot off the gas from time to time, especially if you know a co-worker is getting away with doing less work for the same pay. Jobs with a commission structure force you to stay on your toes, which is great for your professional growth. When you’re always on your A-game, career success is inevitable.

One of the perks of commission work is the direct relationship between working hard and seeing results. Click To Tweet

Your effort is rewarded.

As much as delayed gratification is crucial for long-term success, we all love a good immediate reward. One of the perks of commission work is the direct relationship between working hard and seeing results. Doing that little bit extra — visiting that one additional customer, asking that one extra question, putting in that extra hour — has the potential to pay off, literally. Each individual sale matters, and typically when the employee works harder the employee earns more too.

There’s something to be said for ‘the thrill of the hunt’. Successful salespeople will even tell you that there’s something addicting about it. Nothing feels better than working hard, earning a sale, and seeing a happy customer. Click To Tweet

It’s fun.

There’s something to be said for ‘the thrill of the hunt’. Successful salespeople will even tell you that there’s something addicting about it. Nothing feels better than working hard, earning a sale, and seeing a happy customer. Since no two days are exactly alike, working on commission is always an exciting adventure.

 

If you’ve never earned sales commission before, the idea might sound intimidating. But, as anyone who has tried it for themselves will tell you, if you possess a student mentality, a strong work ethic, and an internal drive to succeed, you’ll find that the rewards of a sales commission plan are plentiful.

To find out more about Cydcor, check us out on Facebook, LinkedIn, Instagram, and Twitter.

 

We are Cydcor, the recognized leader in outsourced sales and marketing services located in Agoura Hills, California. From our humble beginnings as an independent sales company to garnering a reputation for consistently exceeding client expectations and driving outstanding revenue growth, Cydcor has been helping Fortune 500 and emerging companies achieve their customer acquisition, retention, and business goals since 1994. Cydcor takes pride in the unique combination of in-person sales, call center, and digital marketing services we offer to provide our clients with proven sales and marketing strategies that get results.

December 26, 2018

What Athletes and Salespeople Have in Common

What Athletes and Salespeople Have in Common

You may wonder what athletes and salespeople have in common – it’s more than you think. Whether you’re trying to win on the field or in the field, sales people and athletes have many common characteristics. Think of the superstar athletes you idolized when you were growing up. Maybe you dreamed of making slam dunks like Michael Jordan, winning Wimbledon like Serena Williams, or hitting home runs like Ken Griffey, Jr. You recognized in them what so many others have too – not only do they have the talent to succeed, they have the drive to make it happen.

Athletes thrive on competition, using it as a motivator to heighten their own games. This is what athletes and salespeople have in common. You may never play in the Super Bowl or the World Cup, but you can take a page out of these superstars’ win-at-all-costs playbook when it comes to sales motivation.

To be successful in a competitive atmosphere, similar qualities, disciplines, and tactics to top athletes are required. Here are the top common traits amongst sales people and athletes.

1. Persistence

When Michael Jordan was in high school in North Carolina, he was already a talented basketball player, but his coaches didn’t recognize just how talented he was. When he tried out for his varsity team, he didn’t make the cut, and he was placed on the B-Team instead. Rather than let that get him down, he kept at it and eventually went on to be regarded as the greatest basketball player of all time. This kind of persistence is key in sales motivation. In sales, you may hear “no” a lot. When you’re just starting out, you’re likely going to hear it a lot more than often than you hear “yes”. You can’t let it discourage you, and you can’t give up.

2. Discipline

Tiger Woods was a golf prodigy who began playing when he was two years old and could outplay many professionals before he was in his teens. Despite these innate gifts and all the accolades he’s received, Woods still practiced endlessly growing up and continues to this day. In order to be the very best in sales, you need to have the discipline to work hard every day, to put in the hours it takes to be successful. 

3. Competitive Spirit

“I am the greatest,” Muhammad Ali once said. “I said that even before I knew I was.” There’s a reason why Ali is the most legendary boxer of all time. Sure, he’s immensely skilled and talented, but that’s true of a lot of other boxers too. But Ali is as famous for his confidence and competitive spirit as for his boxing acumen. It’s that kind of fighting spirit that’s going to serve as prime sales motivation and take you far in this industry. There’s a lot of other people out there trying to make a sale – you have to want it more.

4. Drive

Perhaps no athlete best exemplifies the drive you need to succeed in sports than Serena Williams. Growing up in Compton, Williams did not have the advantages that a lot of successful young tennis champions do. But today she earns tens of millions of dollars in endorsements every year and she holds the all-time record in countless tennis achievements, from Grand Slams to U.S. Open wins to singles matches. Today, many consider Williams not just the greatest female athlete or the greatest tennis player, but the greatest athlete of all time. The drive to succeed like Serena Williams is part of what athletes and salespeople have in common. No matter what advantages you start off with, you take what you’re given and make it work. 

5. Focus on Winning

There’s probably no professional sports team that most exemplifies winning more than the New York Yankees. They’ve appeared in 40 World Series (twice the amount of the next best team) and they’ve won 27 of them (far more than twice the amount of the next best team). Whether it’s the era of Ruth and Gehrig or DiMaggio and Mantle or Jeter and A-Rod, there’s no period in baseball in which the New York Yankees weren’t considered the top dog. That unrivaled degree of success should serve as prime sales motivation for any salesperson. No matter what team you root for, you want to win like the Yankees.

6. Resilience

You can take lessons from teams that aren’t quite as successful as the Yankees too. For 108 years, the Chicago Cubs were renowned as the “lovable losers” of American sports. No professional sports team in America has ever gone that long without winning a championship. Some claimed they were cursed, others just accepted they didn’t have the money to compete with big market teams like the Yankees and the Dodgers, and many accepted the Cubs were always destined to lose… and then came 2016 and one of the most memorable World Series of all time. This resilience is part of what athletes and salespeople have in common. Setbacks happen, and sometimes they’re unavoidable. The key is to pick yourself up, dust yourself off, and get back out there. Eventually, you’ll succeed.

7. Constant Improvement

At the 1936 Olympics, when Jesse Owens set the world record of running a 100 meter dash in 10.2 seconds, it was an astounding world record achievement that made Owens one of the most celebrated athletes of all time. It’s a record that has since been broken over 50 times. Athletes are never satisfied that the best has already been achieved: they’re always ready to run faster, be stronger, and accomplish more. That’s what athletes and salespeople have in common. No matter what level of success you feel you’ve reached in this industry, there are always opportunities to do better, to work harder. This constant drive to do your best can work as powerful sales motivation.

We’re not all blessed with the amazing physical gifts of these superstar athletes. But hard work and determination are not things you’re born with, they’re things you work toward. Using these amazing athletes as your sales motivation can be the first steps to an amazing sales career.

August 29, 2018

Transforming Rejection into Personal Growth

Text: Sometimes you win, sometimes you learn.
Transforming Rejection into Personal Growth

Rejection is a natural part of the sales process. It’s hard to avoid, and even harder to face. However, have you ever considered the silver lining of rejection? Maybe all of those “nos” have made you who you are today. Hearing “no” forces salespeople to climb out of their shell, think outside of the box, and reach for new horizons. Working in sales and facing “no” on a daily basis can help you build critical skills that can prepare you to withstand and excel against the rigors and challenges of the business world. Enduring a little rejection now can train you to be resilient, flexible, and mentally strong – all skills that can benefit you greatly as you grow your career.

Working in sales and facing “no” on a daily basis can help you build critical skills that can prepare you to withstand and excel against the rigors and challenges of the business world. Click To Tweet

 

Here are just a few ways in which rejection can help drive your personal growth:

 

You Learn

In order for someone to grow as a sales professional, he or she has to understand what works and what doesn’t work. When you recognize that some part your pitch, approach, or presentation isn’t working, you learn how to make critical decisions to correct the problem and get back on track. You discover how to do better, so that it does work the next time around. Salespeople are constantly learning, trying to improve the process. Only with a “no” can you get that much closer to a “yes.” Since business is an ever-changing landscape, as you progress through your career, having the ability to learn will make you a more desirable hire. It’s what fuels your personal growth.

 

You Develop Patience

We all know the saying: patience is a virtue. Boy, is that true, especially in the world of sales. The sales business is a numbers game that teaches you to accept that if the first customer says “no,” you just have move to the next one and keep going. There is no room or time to throw up your hands in exasperation. The best salespeople understand that a successful sales day is a marathon, not a sprint. Over time, sales professionals learn how to maintain a patient, positive mindset no matter what. Developing this kind of unwavering resilience will also prepare you for managerial positions, even owning a company. Things will go wrong, people will quit, rejection will befall you, and unfair things will happen. Maintaining your patient disposition through it all is what will set you apart from the competition.

The best salespeople understand that a successful sales day is a marathon, not a sprint. Click To Tweet

You Learn How to Be Flexible

Salespeople can’t afford to be stuck in their ways. Sales is a process of experimentation and refinement. When good salespeople face rejection, they learn how to rethink their approach to avoid a sales blunder in the future. Overtime, sales teaches you how to apply self-discipline to correct course, test new approaches, and perfect your pitch until you can consistently deliver results.

 

You Communicate Better

Sometimes, you face rejection because your communication skills weren’t up to par. Perhaps you misspoke, failed to listen, or just delivered a message without any energy. Communication is the cornerstone of every business interaction. Hearing “no” can inspire you to do what it takes to hear that “yes” next time. You’ll refine your messaging and communication approach. Within business, communication is how critical information about sales, services, and products is relayed to key stakeholders. You need to know how to communicate quickly, effectively, and with authority. It’s time to get started.

 

You Toughen Up

Finally, it’s inevitable that rejection is going to force you to develop thicker skin. However, that’s not a bad thing. In the world of professional sales, it’s an incredibly important attribute. You’ll learn to listen to your gut and intuition, rising above rejection to focus on what you need to do to get the job done. You’ll develop your own personal shield that keeps you protected.  As you climb towards the top, this internal toughness will better prepare you for the obstacles and stakes ahead, like hiring/firing decisions, expansions, acquisitions, and the list goes on.

 

We all know the time-old adage, “what doesn’t kill you makes you stronger.” In sales, this saying proves true. A healthy amount of rejection is necessary for personal growth and advancement. The next time you’re faced with a “no,” smile, for it is another opportunity to grow and flourish as an individual and a professional; it’s another opportunity to see things in a new light and appreciate a new way of doing things; and it’s another opportunity to become wiser, stronger, and better.

 

What have you learned from rejection in the past, and how has that helped to accelerate your personal growth? Share them with Cydcor in the comments below.

 

To find out more about Cydcor, check us out on Facebook, LinkedIn, Instagram, and Twitter.

 

We are Cydcor, the recognized leader in outsourced sales and marketing services located in Agoura Hills, California. From our humble beginnings as an independent sales company to garnering a reputation for consistently exceeding client expectations and driving outstanding revenue growth, Cydcor has been helping Fortune 500 and emerging companies achieve their customer acquisition, retention, and business goals since 1994. Cydcor takes pride in the unique combination of in-person sales, call center, and digital marketing services we offer to provide our clients with proven sales and marketing strategies that get results.

 

March 7, 2018

The Top 7 CEO Traits for Effective Leadership

Key to success word on wood with key
The Top 7 CEO Traits for Effective Leadership

It’s no secret that effective leadership is critical to any company’s success. While each CEO brings a unique set of abilities to the table, there are some valuable CEO traits that everyone should have. Whether you’re a fledgling leader or a seasoned pro, adopting these 7 CEO traits will help you become more effective in your role.

 

  1. Be Able to Adapt

In today’s challenging business environment, change is inevitable and adaptability is the new competitive advantage. Great leaders recognize that the strong CEO trait of being able to adjust makes you more valuable in an ever-changing environment. It enables you to excel as a leader because you gain experience and learn to modify your responses to handle different situations appropriately.

In today’s challenging business environment, adaptability is the new competitive advantage Click To Tweet

  1. Have Effective Communication Skills

Communication is key in any company, but it’s an especially important CEO trait. Having good communication skills means knowing how to position matters in the best way possible to help you achieve your desired outcome. Communication isn’t only verbal—it includes non-verbal cues such as facial expressions and body language which can affect the impact of your message. Great leaders are able to be unemotional and manage conflict by giving everyone a voice, but not necessarily a vote.

 

  1. Have Good Listening Skills

A high-performing CEO trait is the ability to listen. Great leaders consistently listen to others and seek out the ideas, opinions, and even the advice of others. They recognize the need to be able to read people and adapt their management styles to elicit the kinds of responses and actions needed to produce results. Effective leadership comes from those who are continuously learning and are open to feedback from others.

 

  1. Be Able to Create Alignment

Strong CEOs are influential, inspirational, and good motivators. They are able to create alignment and get all stakeholders—whether employees, board members, or clients—to buy into the business’s strategy. Having buy in at all levels is critical to effective leadership, executing the business’s strategy, and achieving its goals.

 

  1. Be Willing to Take Calculated Risks

Taking calculated risks means considering all the possibilities and probabilities before taking bold and assertive action that has the potential to produce growth and results. Effective leadership requires driving transformation and innovation by daring to take these calculated risks and learning from the occasional failure along the way. Embracing risk also helps to overcome the fear of failure, as leaders realize that setbacks are the most effective way to learn and grow.

 

  1. Have Vision and Conviction

Effective leadership requires a clear vision that team members can buy into. CEOs need to be able to communicate in such a way that they instill confidence in others and elicit the kinds of actions and thinking that result in better performance. Effective leaders have conviction and are able to understand all the working parts of a business, and make quick, far-reaching decisions that benefit the company as a whole.

 

  1. Have Resilience and Drive

Many high-performing entrepreneurs will tell you that having resilience is key to success. Despite best efforts, the path to success isn’t always a direct journey. Sometimes success is built on failure; as a leader, you need to be able to turn failure around and learn from mistakes. Successful CEOs are resilient because they understand the impact of failure, learn to think differently, and are determined to achieve their goals no matter what.

 

Having these key CEO traits will help differentiate you, foster effective leadership, and elevate you to become the most exceptional leader you can be.

 

To find out more about Cydcor, check us out on Facebook, LinkedIn, Instagram, and Twitter.

 

About Cydcor

Cydcor provides customer acquisition solutions to Fortune 500 and emerging companies in a wide range of industries.  Through a unique combination of in-person sales, call center, and digital marketing services, Cydcor has mastered the power of building relationships with consumers while leveraging the advantages of technology to acquire, grow, and retain customers for its clients.  Founded in 1994, the privately-held company is based in Agoura Hills, California. For more information about Cydcor, visit www.cydcor.com.

November 1, 2017

The Top Five Leadership Lessons I Learned from Historical Leaders

 

Gary Polson, Cydcor CEO, speaking on stage.
Top Five Leadership Lessons I Learned from Historical Leaders

There are no better examples of leadership than the legacies of our great historical leaders. While they achieved tremendous fame, they did not do so without facing the occasional failure and enduring hardship. As we strive to become better leaders and learn how to inspire others, we would do well to reflect on the greatest leaders from history to see the characteristics, mentality, and habits that allowed these most revered leaders challenge norms, empower the oppressed, galvanize action, and spark change.

 

Here are the five best leadership lessons I learned from some of my favorite historical leaders:

 

Lesson One: Learn from the Past

The best sources for what works in leadership are the lessons of the past. The trials and tribulations of historical leaders, while sometimes on a grander scale than our own lives, can teach us how to succeed or fail. We can learn how to lead effectively from reading about or watching movies on history, and anyone hoping to become a better leader should make a habit of it. Why make your own mistakes when you can benefit from the lessons learned by those who eventually achieved greatness? Study their lives, follow in their footsteps, and apply their leadership approaches as you drive your own team to reach its goals.

 

Lesson Two: Character Matters

The greatest historical leaders knew that character can often matter even more than ideas when it comes to leading others to find the greatness in themselves. Benjamin Franklin identified Thirteen Critical Virtues necessary for a successful live and vowed to exemplify them. George Washington is admired for his honesty, and Gandhi demonstrated remarkable restraint and self-discipline in his use of non-violent protest to drive change. Whether reading about George Washington, Ben Franklin, Mahatma Gandhi, Martin Luther King or Nelson Mandela, their character stood out and earned them respect, built trust with others, and translated to a highly-regarded reputation.

You must be bold, and you must accept that you will sometimes fail. Click To Tweet

 

Lesson Three: Take Risks

You must be bold, and you must accept that you will sometimes fail. Failing can be an important stop on route to success. Lincoln lost a number of elections, including the Illinois Senate race in 1858, yet he ran for President in 1860. Washington struggled to win a major battle against the British for years, yet he had the courage to stay the course. Gandhi, King and Mandela were humiliated for many years on their paths toward civil rights and representation. Facing the occasional failure is a sign that you took on challenges, pushed yourself outside of your comfort zone, and it is an opportunity to prove your resilience and willingness to learn from your mistakes.

 

Lesson Four: You are Not a Victim of Your Circumstances

We can rise above poverty, lack of education, or lack of support to achieve greatness. Charlie Chaplin grew up in the direst circumstances, reminiscent of a Dickens novel, yet he revolutionized silent film. Men and women who had once been slaves and peasants, overcame the odds to become generals, emperors, and queens. While challenges can sometimes feel insurmountable, the stories of remarkable historical leaders prove that even when things seem hopeless, determination, passion, and grit can overcome the odds.

History teaches that our potential is boundless if we are willing to push ourselves. Click To Tweet

 

Lesson Five: Self Discipline is a Must

Lincoln had just one year of formal education, but he read constantly to feed his curiosity and continued to expand his knowledge. Franklin devised ways to improve his character by evaluating himself daily, assessing one character trait each day. Michael Jordan and Kobe Bryant were relentless in their routines to develop their skills and conditioning. The stories of great leaders of the past up to the present teach that our potential is boundless if we are willing to push ourselves. Achieving greatness as a leader means having the passion and drive to continuously transform yourself and expand your boundaries. Nobody will do that for you. To become a leader that can inspire others and provoke action, you must first be willing to lead yourself.

 

History is full of incredible stories of leaders who rose above their circumstances, exemplified character, and endured and overcame setbacks on their path to success. By studying their stories and seeking to understand which qualities and actions allowed them to achieve greatness, you can improve your own chances of doing the same. The stories of historical leaders are a goldmine from which I have learned so much about the kind of leader I hope to be.

 

To find out more about Cydcor, check us out on Facebook, LinkedIn, Instagram, and Twitter.

 

Gary Polson is Chief Executive Officer and Chairman at Cydcor, the market leader in outsourced sales. With more than 25 years of business operations experience in accounting, legal and senior management, Gary has propelled Cydcor to unprecedented achievement with clients, culture and philanthropy since 2001. Under his leadership, Cydcor has increased its revenue more than six-fold since 2001 and has been recognized as “…the most respected sales outsourcing company in the world” by Datamonitor and The Black Book of Outsourcing, one of the “Best Places to Work” by the Los Angeles Business Journal for eight consecutive years. Gary’s passion for excellence and never-satisfied approach has led Cydcor to earn both industry and employer recognition. With Gary at its helm, Cydcor has built its reputation on maintaining long term relationships with clients by consistently delivering results and by going above and beyond to help Cydcor’s clients gain market share and grow.

 

September 27, 2017

Top Characteristics of Successful Entrepreneurs

Entrepreneurship is an exciting opportunity for those, with the right attitude and pioneering spirit, to build something from the ground up, take ownership of their time and decisions, and potentially, achieve financial independence. But what are the characteristic of successful entrepreneurs? Why do some succeed while some don’t?

Becoming a successful entrepreneur requires unwavering focus and commitment to your craft, strong relationships, and an open mind to new perspectives. We asked a group of entrepreneurs about what drives them and what they believe it takes to achieve success. What we discovered, is that even when you do everything right, success is not guaranteed, but the thrill of the journey, the chance to influence and support others, and the potential payoff are what drive daring entrepreneurs to venture down this career path time and again.

The thrilling journey, supporting others, and potential payoff are what drive entrepreneurs to succeed. Click To Tweet

COMMON CHARACTERISTICS OF SUCCESSFUL ENTREPRENEURS

What sets entrepreneurs apart is not their mastery of specific hard skills such as writing, programming, or public speaking. From our discussions with independent business owners, we learned that the top characteristics of successful entrepreneurs are rooted in soft skills shaped by the right attitude and mindset, seen in the infographic below.

 

Self-Motivation

It’s easy to talk about building a business, but it’s entirely another thing to do it. The number one characteristic of successful entrepreneurs is self-motivation—the ability to put ideas into action. Think about some of the best-known entrepreneurs. Steve Jobs, for instance, didn’t wait for a company to come looking for him to build a new kind of personal computer. Instead, he partnered with the right people, turned his ideas into real-life products, and convinced the public that they needed the Apple Computer. Self-motivation can mean the difference between dreaming and achieving.

 

Determination

Our business owners identified determination as another major characteristic of successful entrepreneurs. This important trait is the drive that helps us follow through once we start. It’s what pushes us back up when we fall, and keeps us moving through uncertainty until we reach our long term goal.

 

Explore other top characteristics of successful entrepreneurs and inspirational leaders below.

 

THE BENEFITS OF ENTREPRENEURSHIP

Going from ideas to great products or startup to corporation is a remarkable feat that requires passion, focus, and resilience. It’s not a straight path, and there will often be twists, turns, and moments of uncertainty. We wanted to understand what makes it all worth it? What is it about the life of an entrepreneur that continues to drive so many to brave those, sometimes, stormy waters?

 

Developing Others

The majority of entrepreneurs said the most valuable benefit of entrepreneurship is the opportunity to help others grow and develop. Think about it. At one point, these entrepreneurs were employees, too. At the helm of a business, an entrepreneur has the experience to recognize greatness in others, and the leadership expertise to inspire them to get there.

 

Opportunity for Growth

Have you ever felt like you’re not getting anywhere in your current role, or looked up the organizational chart and didn’t like what you saw? Another major benefit of entrepreneurship is the opportunity for growth. And not just career growth, but personal growth, as well. Taking a chance on yourself and pursuing your passions will test your comfort zone, but the freedom to be your own boss and do what you love is an unparalleled experience and a unique benefit of entrepreneurship.

 

See what else entrepreneurs had to say about why owning and growing your own business is worth it.

Infographic about entrepreneurship and the characteristics of entrepreneurs.
Top Characteristics of Successful Entrepreneurs & Benefits of Entrepreneurship

Building a successful business of your own is not something that happens overnight. It takes unwavering dedication, unshakable focus, and a healthy dose of endurance. It’s an accomplishment, much like a marathon, that is achieved one step at a time. But for those who stick with it and embrace the adventure, the benefits of entrepreneurship can be life-changing.

For those who stick with it and embrace the adventure, the benefits of entrepreneurship can be life-changing. Click To Tweet

To find out more about Cydcor, check us out on Facebook, LinkedIn, Instagram, and Twitter.

 

We are Cydcor, the recognized leader in outsourced sales services located in Agoura Hills, CA. From our humble beginnings as an independent sales company to garnering a reputation as the global leader in outsourced sales, Cydcor takes pride in having exceptional sales professionals and providing our clients with proven sales and marketing strategies that get results.