Cydcor Blog

A happy and engaged employee is a productive employee. While everyone has different ideas about what constitutes a productive and proactive office environment, there are a multitude of ingredients that make up a team of focused and hardworking employees. Being more productive at work could be the key when it comes to getting your team on the same page. Consider the following examples of how to make your office environment strong and productive:

Culture. Personality is a very important factor in the hiring process. You may find the “perfect” employee on paper, but if they don’t fit in with the company (and your team’s) culture, everyone is likely to suffer. You can help new employees adapt to your company culture faster by encouraging teambuilding activities. Working together to accomplish a common goal brings people closer.

Lighting. It’s amazing how much work is done when people can see. As funny as that sounds, natural light has been proven to help with productivity, focus and energy. If you have access to a well-lit space, utilize it. Otherwise, invest in some good lamps with adjustable filters and energy saving light bulbs.

Space and decor. Aesthetics are important. A more homey feel (couches, pillows, comfy chairs) can do wonders for an employee’s work ethic and comfort levels, especially when they have space in which to move. Sterile offices make for sterile employees, but an inviting atmosphere makes people want to be working. Focusing on a clean workspace can really help to improve performance overall.

Flexibility. This one may be hard for some, but it’s extremely important to give employees some flexibility in their schedule. This doesn’t mean two-hour lunch breaks or binge watching Netflix at your desk. It means having the time for doctor’s appointments and kid’s recitals, and being able to work from home when the plumber is coming. Work is more enjoyable - and less stressful - when you still have time for everyday life.

Breaks. Productivity is not equal to the amount of hours sitting at one’s desk. In fact, your team is more likely to get burnt out if they aren’t given a minute to step away. Eating lunch at their desk doesn’t mean they are doing more - or better - work. Allow your team to have a few minutes each day to decompress, whether it’s to eat lunch in peace or grab a cup of coffee and take a walk. It’s a great way to re-energize and make good use of their workday.

Team building. A strong and productive team works well together because they like each other. Team outings build camaraderie and strengthen relationships. Anything from bowling night, to pizza parties, or eating lunch together once a month can reignite your team members’ passion for their work.

These are just a few examples of how to make an office environment strong and productive. Yet the common theme is simple: make your office a place where your team enjoys going to each day and you will see an exponential rise in productivity.

What do you think it takes to create an ideal productive working environment? Share with us on Cydcor’s Twitter and follow us @Cydcor.

We are Cydcor, the recognized leader in outsourced sales services. From our humble beginnings as an independent sales company based in Canada to garnering a reputation as the global leader in outsourced sales, Cydcor has come a long way. We’ve done this by having exceptional sales professionals and providing our clients with proven sales and marketing strategies that get results.

For anyone working in a sales environment, your relationship with your customers dictates your success. You can turn a one-time deal into lifelong business by how you acknowledge, understand and treat your customers’ needs. At Cydcor, we put an emphasis on this aspect of the job from the start.

Begin by asking questions. Ask them who they are, what they want and what they expect from your business. Conduct surveys, hold events and meet-and-greets, set up customer profiles to help individualize your sales pitch. Let go of your assumptions and figure out what each individual client wants.

We know that customer loyalty is at an all-time low, especially among younger clients who use social media reviews and recommendations as a means of doing business. Social media sites like Twitter and Facebook are great ways to interact with customers and ask them the questions that will give you a better understanding of what makes them tick. Through social media you can:

• Start a dialogue with clients about your product and their expectations
• Learn about your customers’ interests and buying history
• Give your customers a platform for reviews and comments
• Be active in the community and make a trusted name for yourself

Adding a personal touch to your professional relationship is also key. Gallup’s Marcus Buckingham and Curt Coffman found four levels of customer expectation that will help build trust between you and your clients:

• Accuracy - Learn exactly what your customer wants and when they want it, and then make sure they get it. If you can’t follow through with this most basic step, you are very likely to lose your customer and even your business.
• Availability - You need to be there for your customer, especially after you’ve taken their money. If there is an issue to fix or a product to be returned, they want to know you will be available to address their concerns.
• Partnership - This goes hand-in-hand with availability, and it’s the level where you really build trust. Are you attuned to your clients’ needs? Are you connecting to each client on an individual basis? Do they feel like you actually care?
• Advice - A study by the MIT Sloan School of Management showed that customers are most loyal to companies who teach them something. Educate your customer about the product you are selling and they are more likely to buy from you again.

It’s easy to get caught up in numbers. But the backbone of your business is the loyal, happy customer, and open lines of communication will work in keeping them coming back for more.

Getting in the mind of your customer isn’t the easiest concept to grasp, but it’s valuable in the long run. Have you found any good strategies to understand your customers better? Share with us on Cydcor’s Twitter and follow us @Cydcor.

We are Cydcor, the recognized leader in outsourced sales services. From our humble beginnings as an independent sales company based in Canada to garnering a reputation as the global leader in outsourced sales, Cydcor has come a long way. We’ve done this by having exceptional sales professionals and providing our clients with proven sales and marketing strategies that get results.

Twitter was created to build social networks, support conversations and increase engagement between individuals and communities. A successful Twitter strategy requires your full participation. You need to do more than share stories about your company, product or service. A successful Twitter strategy requires that you share messages that matter.

At Cydcor, we value communication skills and encourage our employees and sales associates to always tell engaging stories. Use your Twitter account to share news about your company and a bit of your own personality. Here are some strategies for optimizing Twitter for work.

Short and Tweet

Each tweet is limited to 140 characters. Write shorts tweets that start conversations or encourage conversations to continue. Ask a question. Offer a resource. Keep your comments professional but not too formal. Quality content leads to more shares, garners better engagement and grows your online community.

Tweeting on Time

You may be sharing the best messages ever shared on Twitter, but if no one sees them, then they’re not having an impact. You might want to try scheduling your tweets to be published when users are online and will notice them. Hootsuite and Buffer are two online platforms that allow you to schedule your tweets. Research suggests that most people check their tweets at lunchtime.

Learn to Use #Hashtags

#Hashtags allow users to search tweets for topics that interest them. Create a series of hashtags related to your company. Your company name, product names and terms relevant to your industry make good hashtags. For example, if you work in the travel industry, you could use #vacation to engage followers interested in planning a trip.

Create Quality Content

Use words that everyone will understand—not just others in your industry. It helps to engage potential customers by creating useful content that solves problems. Before posting a tweet, ask yourself if your followers will find your message useful and worth sharing.

Twitter is a great tool to add to your selling strategy. It provides you with a platform and a voice to attract new followers and customers. Put these skills into practice and you may soon see more opportunities for success.

What strategies do you use to make Twitter work well for you? Share your thoughts on Twitter and be sure to follow @Cydcor on Instagram to learn more about our company and our culture.

We are Cydcor, the recognized leader in outsourced sales services. From our humble beginnings as an independent sales company based in Canada to garnering a reputation as the global leader in outsourced sales, Cydcor has come a long way. We’ve done this by having exceptional sales professionals and providing our clients with proven sales and marketing strategies that get results.

Resilience is a skill that teaches you to transform obstacles into opportunities. It helps you to see one rejection as a small part of a bigger picture: your career. Here are four methods you can try to help you build resilience. Developing this trait is an ongoing process, but at Cydcor, we recognize its importance for both new and experienced salespeople.

Celebrate Your Gifts

Resilience takes practice. To develop a resilient personality, you need to celebrate your gifts. What are you good at doing? What activities or tasks do you do that earn praise? Write these moments down and refer to them when you’re facing a struggle.

Strengthen Your Networks

Reaching out to your network provides a fresh perspective when you’re trying to understand how to solve a problem. Your contacts can provide positive professional and personal feedback needed to strengthen your resilience. They can also encourage and inspire you to try again, which is what resilient people always do.

Do Something About It

A resilient person takes action when they encounter a problem. Don’t get lost in negativity. Examine your situation and find ways to improve your performance. For example, if your customers need more time to make a purchasing decision, come up with a few options that identify customers with similar purchasing cycles. This strategy allows you to focus on when people are ready to buy.

Take Care of Yourself

Resilience is easier to access when your body and mind are in top condition. Eat healthy food, exercise, get enough sleep, and stay hydrated. Take regular mental breaks during the day to reduce stress and strengthen your focus. Think of resilience as a muscle. You’ve got to train it and give it rest in order to build and maintain strength that will last you for the long haul.

Resilient people control their situations and depend on their skills, not luck, to move forward in their profession. They’re able to maintain steady progress on their career path even when they face obstacles along the way and develop strategies that help them to maintain a positive outlook.

What strategies do you use that show your resilience? Share your thoughts on Twitter and be sure to follow @Cydcor on Instagram to learn more about our company and our culture.

We are Cydcor, the recognized leader in outsourced sales services. From our humble beginnings as an independent sales company based in Canada to garnering a reputation as the global leader in outsourced sales, Cydcor has come a long way. We’ve done this by having exceptional sales professionals and providing our clients with proven sales and marketing strategies that get results.

Reaching your sales goals requires a positive attitude and the ability to motivate yourself and your co-workers. At Cydcor, we believe that motivation matters. We encourage our employees and sales representatives to find strategies that improve their ability to achieve any goal. Here are some quotes to can add to your motivational toolbox. Use them when your day needs a lift.

1. Have a Positive Outlook

Begin by always expecting good things to happen. - Tom Hopkins

2. Turn Rejections into Positives

One of the best predictors of ultimate success isn’t natural talent or even industry expertise, but how you explain your failures and rejections. - Daniel H. Pink

3. It Pays to Listen

Most people think “selling” is the same as “talking.” But the most effective salespeople know that listening is the most important part of their job. - Roy Bartell

4. Be Upbeat and Energetic

For every sale you miss because you’re too enthusiastic, you will miss a hundred because you’re not enthusiastic enough. - Zig Ziglar

5. Focus on Your Customer

If you are not taking care of your customer, your competitor will. - Bob Hooey

6. Develop Strong Networks

All things being equal, people will do business with, and refer business to, those people they know, like and trust. - Bob Burg

7. Believe in Your Product

Ninety percent of selling is conviction and 10 percent is persuasion. - Shiv Khera

8. Never Give Up

Obstacles are necessary for success because in selling, as in all careers of importance, victory comes only after many struggles and countless defeats. - Og Mandino

9. Relationships Lead to Sales

To build a long-term, successful enterprise, when you don’t close a sale, open a relationship. - Patricia Fripp

10. Sales is About Educating Customers

Treat objections as requests for further information. - Brian Tracy

An inspirational quote is a dependable tool to use when you need to overcome an obstacle at work. Write down your favorite quotes. Display them where you will see them every day. You will get more motivation out of a quote if you make it part of your day.

What quotes do you return to for motivation when you face an obstacle that prevents you from reaching your goals? Tweet your favorite quotes and be sure to follow @Cydcor on Instagram to learn more about our company and our culture.

We are Cydcor, the recognized leader in outsourced sales services. From our humble beginnings as an independent sales company based in Canada to garnering a reputation as the global leader in outsourced sales, Cydcor has come a long way. We’ve done this by having exceptional sales professionals and providing our clients with proven sales and marketing strategies that get results.

The Cydcor 2016 Retail National Conference took place in Charlotte, North Carolina from June 21 to June 23. Cydcor was excited to welcome our attendees to this fantastic annual event.

The Cydcor 2016 Retail National Conference brings together sales representatives, owners, and recruiters from across the country. It’s a priceless opportunity for attendees to network, review company goals, share best practices, and recognize our outstanding business leaders.

During this year’s conference, a focus on new beginnings was put into full effect for attendees. Each day was full of great events and opportunities for learning in a fun and focused environment. Attendees enjoyed their stay at the Sheraton Charlotte Hotel, the location for this year’s Retail National Conference.

Known as the International Gateway to the South, Charlotte is nicknamed the Queen City. It was the perfect location for Cydcor’s Retail National Conference since its central location is easy to reach from any part of the United States.

Retail National Conference is an ideal opportunity to reconnect with colleagues and make new connections with sales professionals from around the country. Activities included a General Session with a Working Lunch, organization meetings, and breakouts during the day. There was also an awards dinner to recognize those who went above and beyond in the business this year. The guest speaker during the General Session was Dave Anderson, President of Learn to Lead, who discussed taking advantage of all opportunities and working toward success.

Cydcor was excited to put this event together, and we hope you had a blast in Charlotte! Learn more about Cydcor on Facebook, Twitter, and LinkedIn.

The evening of May 12^th, everyone was smiling at Cipriani’s in Midtown Manhattan—the destination of Operation Smile’s New York Gala. Cydcor joined Operation Smile and their supporters to celebrate amazing medical missions that brought life-changing care to those suffering from cleft palates and other facial malformations.

Cydcor has partnered with Operation Smile for six years already, each year raising funds and awareness to help children facing difficulties from having facial problems. "At Cydcor, we can't imagine a day without a smile—it is that immediate connection with people—and we are humbled to help make smiles possible through the work of Operation Smile," said Cydcor President Vera Quinn.

At the New York Smile event, actress Kate Hudson was presented with the Universal Smile Award for her volunteer efforts to improve the lives of those in need and for providing an inspiring example of outstanding leadership. Other prominent guests at the event included Jaimie Alexander, Oliver Platt, Diego Klattenhofff, Colin Donnell, and Jason Weinberg. “It was an inspiring experience for the Cydcor team to be among these highly recognized celebrities making this event even more special.” Manilynn Disuanco, Cydcor’s red carpet correspondent during the Smile Event shared, “Meeting Kate Hudson was really cool!” But, for her, the real celebrities were some of the award winners being recognized for their outstanding contributions. “I really enjoyed hearing Andrew Dolce, 2016 John Connor Humanitarian Award winner speak. He brought his grandchildren on stage with him. His family joined him on his medical mission trips to Nicaragua. His example has inspired me to get more of our Cydcor family inspired and hopefully get my family involved, too!”

Volunteering to raise funds for Operation Smile gives those involved an opportunity to share a rewarding activity with their families and coworkers. Chris Minger, President of Philiadelphia Elite Group, Inc., said that the Cipriani event reaffirmed his commitment to this volunteer effort. He explained, “What was most enlightening to me was hearing about how other Operation Smile supporters had been able to involve business and family networks to help this cause. Volunteers are doubly blessed. We can raise money and build bonds between our family members, friends, and coworkers. Volunteering for Operation Smile is a win-win situation for everyone involved—the volunteers, the organization, and, most importantly, the families we serve.”

Cydcor’s Chief Information Officer, Dwight Coates, walked the red carpet at the Operation Smile Gala as well. He mentioned he was moved by the passion that fuels Cydcor’s volunteers. “Not only was the Cipriani event beautiful, but the passion and desire to help others was as beautiful as the space itself. People helping others, especially children—there is no better way to help and give back,” he said.

Over the last year, Cydcor volunteers around the country held fundraising events to raise money for Operation Smile’s medical missions. Top fundraisers from Cydcor were recognized with an invitation to join a medical mission to Bolivia in March 2016. This trip gave operations to 134 people in need, with 180 total procedures performed.

Earlier this year, Cydcor also supported a mission to the Dominican Republic, adding to the list of medical missions Cydcor and Operation Smile have worked on together, including Guatemala (2014), Mexico (2014), and Brazil (2012).

The Cipriani Operation Smile Gala highlights the fundraising efforts and medical missions performed by Cydcor volunteers. Mouad Alami, from Cydcor Canada, had a profound personal moment while attending the gala. “I felt emotional when I saw a video at Cipriani. One of Operation Smile’s missions took place in Morocco—where I was born! I felt grateful to everyone who donates for great causes like this one. Operation Smile knows no boundaries for their humanitarian work,” he said.

Cydcor's fundraising totals for Operation Smile have been primarily achieved through the annual Day of Smiles fundraising event, which includes a variety of fundraising efforts across the US, Canada, and the UK. Cydcor hopes to hit the $1 million fundraising milestone by the end of 2016.

“There is nothing more precious than the life of a child,” said Kimberly Mendoza, one of Cydcor’s top fundraisers who attended the Operation Smile event. “You can make a huge difference in these children’s lives by donating, coming up with different fundraising ideas, or even just getting the word out about Operation Smile and the incredible work they do.”

The Operation Smile event in New York was an eye opening experience for the Cydcor team where they got to see the impact their fundraising efforts make in saving children’s lives. The team is excited to contribute even more during the upcoming Day of Smiles fundraising event. To help support Cydcor's fundraising efforts for Operation Smile, visit https://www.operationsmile.org/. Donations are welcomed.

Learn more about Cydcor on Facebook and Twitter, and on the Cydcor blog.

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About Cydcor

Cydcor is the leading provider of outsourced, face-to-face sales teams to a diverse client base of companies in a wide range of industries, including telecommunications, office products, retail, energy, and financial services. Serving Fortune 500 and emerging market clients in the business-to-business, residential, and retail channels through in-store marketing initiatives, Cydcor works with a network of more than 350 independently owned corporate licensee (ICL) sales offices, providing clients access to more than 4,600 sales professionals. The privately held company is based in Agoura Hills, California. For more information about Cydcor, go to www.cydcor.com.

Great meetings can help us feel excited about work, but bad meetings can do just the opposite. These innovative meeting strategies will empower you to make the most of your meetings – something that will be good for not just you, but your team members as well.

Schedule Meaningful Meetings

The simplest strategy for turning a bad meeting into a good one is to set a meeting purpose and a leader. Bad meetings are almost always due to a lack of direction, goals, focus, or a sense of efficiency. If you are in charge of a meeting, prepare an agenda that you can send out to attendees ahead of time along with any materials you’ll be reviewing. Take 15-30 minutes before the meeting to review meeting goals and specific points you plan to bring up.

Change Your Attitude

Even if you aren’t running the meeting, you can still help improve it by staying organized and being actively engaged. Before the meeting occurs, make sure you can answer the following questions:

• What do you want to learn from this meeting?
• Who are the people attending the meeting?
• What are their goals and interests?
• What is your role in this meeting?

Prepare yourself beforehand to ensure you understand the purpose of the meeting and how you are expected to participate. Touch base with coworkers and find out what they will present. If you have relevant questions or concerns, write them down so that you will be ready to bring them up during the meeting. Arrive a few minutes early to greet the leader and review the agenda. Finally, always take detailed notes of what was discussed, especially as it relates to deliverables and deadlines.

Write a Meeting Summary

Once the meeting ends, don’t simply dive back into your work or head out for lunch. Sit down for a few minutes and think about the meeting: Review your notes, highlight the most important issues discussed and their outcomes, and take note of next steps and deliverables. Set reminders to follow up on items if necessary; don’t fall into the trap of taking great notes and never looking at them again.

If you take the time to prepare for meetings and approach them with a positive attitude, you will be able to make each meeting a productive part of your day and a positive influence on your career.

Getting more out of meetings requires a positive attitude and creative strategies. How do you get the most out of your meetings? Share with us on Twitter and follow us @Cydcor.

We are Cydcor, the recognized leader in outsourced sales services. From our humble beginnings as an independent sales company based in Canada to garnering a reputation as the global leader in outsourced sales, Cydcor has come a long way. We’ve done this by having exceptional sales professionals and providing our clients with proven sales and marketing strategies that get results.

If you’re smart about how you manage your workday, you will find the extra hours you need to get more done. We support our employees and sales associates, and encourage them to find opportunities for innovation and improving processes. Cydcor even finds opportunities to model these behaviors for our daughters and sons. As you unpack your habits and routines, don’t judge yourself for procrastinating or struggling to reach your goals. Instead, make an effort to apply some of the following tips to help you improve your productivity. Eventually, you will create a new routine that will allow you to be more productive.

Rethink Your Routines

How much time do you spend getting your morning coffee? Checking and responding to email? It’s easy to convince yourself that you must read, react, respond, and reply to every single email. Review your daily routines to determine if you’re using your time efficiently. Cut ten minutes out of 3 of your daily routines by removing inefficient practices and you’ll already have found 30 extra minutes in your day. Use these intelligence-boosting strategies to improve your problem solving skills and come up with even more time saving strategies.

Organize Your Mind and Workspace

You’ll get more done at work if your mind and workspace are well organized. Commit to working on each task for 20 minutes. Use a timer on your phone, watch, or computer. After 20 minutes, check your messages. Politely inform your coworkers that you’re trying a new technique for getting things done so that they are able to respect your focus time instead of interrupting it. They may even decide they like the idea and begin to use it themselves.

Identify Your Most Important Tasks

At the end of the workday, identify your most important tasks for the next day. Review each of tasks and break them down into component tasks. This way, when you get to work the next day, you will know exactly what needs your attention and will get to spend time on your most crucial tasks right from the start of your day. Schedule time at home the night before to review your list of things to do and you’ll wake up feeling fresh and ready to rumble.

Getting more done in the same amount of time is hard work. Ask your coworkers and supervisors for their suggestions. Once you do that, you’ll have started a productive conversation that will result in better outcomes for everyone.

What are your secrets for getting more done in the same amount of time? Share your tips or photos on Twitter and follow us @Cydcor.

We are Cydcor, the recognized leader in outsourced sales services. From our humble beginnings as an independent sales company based in Canada to garnering a reputation as the global leader in outsourced sales, Cydcor has come a long way. We’ve done this by having exceptional sales professionals and providing our clients with proven sales and marketing strategies that get results.

If you want to improve your sales performance, you need to think like a customer. It’s vital that you understand the obstacles preventing your customers from reaching their goals. Your customers will appreciate your effort in trying to understand their needs in order to provide them the best solution to their current problem or situation.

Employees and sales associates at Cydcor are trained to provide innovative solutions for our customers. Understanding our customer’s needs is an integral part of our world-class customer service.

Use the strategies described here and you’ll begin to think like a customer- that’s the first step in delivering great customer service.

Develop Long-term Relationships

A good salesperson builds long-term relationships with their customers. Keep up-to-date on industry developments and trends. Study the industry and become even better informed than your customers. By developing this expertise, you will be seen as an industry expert. You’ll be a part of their community. Your customer will see you as a trusted resource, not someone whose sole interest in them is making a sale. Always remember that your customer is the boss and your business will last for a long time.

Communicate Regularly

Although the world may rely on text messages or social media to communicate in 2016, reaching out to customers with a phone call or speaking with them in-person will show that you like going the extra mile. When you speak to your customers on the phone, at a community event, or at an industry event, let them know how much you appreciate their business. Ask your customers if they like working with you. Find out if they would recommend you to people in their networks. Staying in touch with your customers through face-to-face conversations shows that you’re always thinking about them and their problems. Checking in with your customers even when you don’t have something to sell builds connections, not just sales.

Be Visible

Join social networks popular with current and potential customers. Follow your customers on Twitter and connect with them on LinkedIn. Join industry groups on Facebook to learn what is buzzing in the business. By having a visible presence, it will be easier for customers to trust you and let you handle their needs. Utilize all opportunities to be what they’re looking for.

Build your online reputation as a trusted resource by regularly posting comments, links, and business news to industry blogs. Always use your real name and your company’s name. Include an email address, phone number, or link to your company website. Being transparent builds trust and may be a key factor in your favor when a customer makes a purchasing decision.

Think about your experiences as a customer, too. What do you like and don’t like about a salesperson? What are some of the characteristics you look for to help you have a positive sales experience? Do you appreciate when a salesperson has your best interest in mind? Do you have a better experience when the salesperson is approachable, patient, and clear?  Do you like being given multiple options for you to choose from? Answering these questions will help you to start thinking like a customer. This is the key to begin to provide truly great customer service!

Do you have more tips on how to better understand your customer and their needs? Let us know the customer service strategies that work best for you. Share your insights on Twitter and follow us @Cydcor.

We are Cydcor, the recognized leader in outsourced sales services. From our humble beginnings as an independent sales company based in Canada to garnering a reputation as the global leader in outsourced sales, Cydcor has come a long way. We’ve done this by having exceptional sales professionals and providing our clients with proven sales and marketing strategies that get results.

Cydcor recently participated in two community outreach programs that we were proud to be a part of: Habitat for Humanity and a volunteering project coinciding with Earth Day at the LA Food Bank!

A group of 18 Cydcor volunteers joined Habitat for Humanity to help build homes for the local veteran community. Volunteers rolled up their sleeves and got to work building homes for people in need. Together with Habitat for Humanity, Cydcor team members were able to get 10 homes ready for inspection.

Team-building was essential for this effort, as Habitat for Humanity welcomes skilled and unskilled workers to join on-site construction teams. Cydcor volunteers showed up to the challenge with their willingness to learn and work hard, while Habitat for Humanity provided all of the tools and safety equipment, needed to get the job done.

“It was definitely gratifying, walking away at the end of the day and seeing what we accomplished as a team. I wasn’t sure we could make a difference, but we certainly did,” said Rosy, an executive assistant at Cydcor.

Many of Cydcor’s teams took part in the day, including Cydcor’s CFO, Ron Nathanson, and the Cydcor finance team. These volunteers were more than happy to come together to help a great cause, as well as improve on their team-building skills.

Cydcor’s Information Technology (IT) department also recently got to work for the local community, volunteering on Earth Day by working at the LA Food Bank.

The Cydcor team put together food packets for low-income families, assembled backpacks of food for children who may go hungry otherwise, and provided essential services to senior citizens in Los Angeles who are unable to afford their next meal.

Coming together to help this cause also allowed Cydcor members to get to know each other better and got the team excited to work for their community.

Dwight Coates, Cydcor’s Chief Information Officer, reported that Cydcor volunteers put together over 900 care packets for senior citizens on fixed incomes who often have disabilities that adversely impact their health and finances. Sometimes they have to make the impossible choice between paying for medical care or getting a meal.

“I have worked with the LA Food Bank for the past 6 years and thought, what a great way for our people to help those who need help the most,” said Dwight Coates. “By each team member having a unique and often time-sensitive task on the conveyor line, we each depended on each other for our deliverable of reaching over 750 bags in the morning time.  Due to our teamwork, we packed over 900 bags for distribution.”

Education is an important part of the volunteer experience. By participating in volunteer programs, Cydcor employees and sales associates develop an understanding of the problems impacting their communities. The volunteers learned that over 1.4 million people in Los Angeles County are food insecure, meaning that they don’t know where their next meal will come from.

Cydcor is thankful and proud of the great work done by our volunteers, and we look forward to the next project we take on to help our local community!