Cydcor Newsroom

As the CEO of Cydcor, Vera Quinn leads an organization dedicated to delivering outsourced sales solutions for emerging and Fortune 500 companies. With over two decades of experience in leadership and business development, she focuses on building scalable, people-centric systems that empower teams to achieve exceptional results. She is passionate about fostering leadership at every level and creating opportunities for personal and professional growth.

Can you tell the Valiant CEO readers a bit about yourself and the company?

Vera Quinn: Cydcor is a leader in outsourced sales, helping emerging and Fortune 500 companies achieve impressive growth through high-performance sales teams. What makes us different is our relationship with independent sales companies. These sales companies are owned by entrepreneurial individuals who can grow into business leaders through the opportunities Cydcor provides. I’m really passionate about leadership development and organizational growth, and I enjoy working closely with people to help them unlock their full potential. With 30 years of experience, we’ve built a solid track record of acquiring quality customers for our clients. They count on us to quickly grow their market share, and in some cases, our results even outperform their internal sales teams.

Can you share a time when your business faced a significant challenge? How did you navigate through it?

Vera Quinn: One significant challenge we faced during the pandemic was the sudden shift from face-to-face customer acquisition to a predominantly virtual environment. Like many businesses, it felt uncertain about how we would sustain operations in such an unprecedented situation. However, we quickly realized we needed to adapt by embracing virtual communication and developing remote strategies to keep our team engaged and productive.

Our existing entrepreneurial culture was a tremendous asset during this time. It enabled us to pivot swiftly and reallocate our people and their skills to meet new demands. For example, our marketing team stepped up to lead initiatives around acquiring PPE, while our support and legal teams focused on understanding and implementing CDC guidelines, and a cross-functional team of people across the business raised their hands to help wherever needed – including directing people to government resources.

This proactive approach reassured both our network and clients. We also used this time for a massive focus on personal development to help us grow instead of slow. Through this experience, I was reminded of the critical importance of adaptability in effective leadership. My commitment to a people-first approach helped us navigate immediate challenges and ultimately strengthened our team’s resilience. We emerged from the pandemic even stronger, equipped with new strategies and a deeper sense of unity.

How has a failure or apparent failure set you up for later success?

Vera Quinn: I think the concept of failure is really interesting. To me, failure doesn’t resonate as a concept. We’re not born with the skills we need to succeed as adults. We grow into them. My leadership journey has been about learning and growing—often through making mistakes.

Early on, I struggled with delegation. I used to think, I’m an individual performer, so how can I trust others to take on tasks? It was tough, and I wasn’t great at it initially. But over time, I realized that empowering my team and trusting them was essential to being a good leader.

Now, I know how to delegate, have tough conversations, and coach people effectively. As I often remind myself, I’m not going to get good at something without doing it poorly first. That mindset has shaped me into the leader I am today, and I encourage others to embrace their learning process too.

I prefer to view failure as an opportunity for growth. We develop through experience and commitment, gaining the skills we need for our roles over time. I remember feeling overwhelmed and unsure of how to delegate effectively or provide proper support to my team.

Through reflection and a commitment to personal growth, I shifted my focus to nurturing leaders at all levels within the organization. I prioritize building strong relationships, offering constructive feedback, and providing support, which has led to greater success for everyone involved. I genuinely believe that every misstep along the way has shaped me into the leader I am today, reinforcing the notion that true growth comes from learning through challenges, not from avoiding them.

How do you build a resilient team? What qualities do you look for in your team members?

Vera Quinn: Building resilience starts with finding people who embrace challenges, focus on solutions, and enjoy collaborating. Challenges are inevitable, so I look for those who see them as opportunities. If someone needs everything to go perfectly from the start, or feels they have to know all the answers, they may struggle to remain resilient.

Optimism also plays a big role. If you’re surrounded by a group of smart people, you’ll figure out the answer together. That belief fosters confidence and resilience in a team. Diversity of thought is another pillar of resilience. As I’ve shared before, I don’t want everyone on my team to think like me—I need people with different strengths and perspectives. It’s about creating an environment where people feel supported, can take risks, and learn from their experiences. In my view, resilience isn’t just built by solving problems; it’s built by growing stronger after each challenge.

I prioritize qualities like adaptability, optimism, and a willingness to learn. Instead, I want team members who recognize that business is dynamic and constantly changing, understanding that each challenge is a chance to learn and grow.

I also place a strong emphasis on diversity in thought and experience. I want individuals with different strengths and perspectives contributing to our problem-solving efforts. The more varied our approaches, the better our chances of finding effective solutions. I create opportunities for my team to tackle challenges collaboratively, fostering a culture of support and teamwork.

How do you maintain your personal resilience during tough times?

Vera Quinn: Maintaining my personal resilience during tough times revolves around keeping a big- perspective and focusing on my long-term goals. Nothing is permanent—this applies to both challenges and successes. When I encounter difficulties, I step back and reflect on the purpose behind my work and the relationships I value.

Self-care is crucial for my resilience, especially when leading through a crisis. I prioritize getting enough sleep, staying vigilant about eating well, exercising, and making time for quiet reflection. These practices are vital to maintaining mental and physical health, yet they are often the first things leaders forgo during challenging times. I’ve learned that investing in my well-being is more important than ever when others are relying on my clarity, energy, and ability to make sound decisions.

I also recognize the importance of nurturing my support network. I consciously communicate openly with my loved ones about what I’m experiencing. I’ve found that being vulnerable and letting others in not only strengthens those relationships but also invites understanding and support during tough times. It’s a reminder that I’m not alone in my struggles and that people genuinely want to help.

Ultimately, maintaining a routine that includes activities that uplift me and keep me grounded, especially when things get tough. By leaning into my self-care habits and staying connected with my support system, I can navigate challenges with greater resilience and emerge even stronger.

What strategies do you use to manage stress and maintain focus during a crisis?

Vera Quinn: During a crisis, I’ve learned that it’s crucial to maintain a long-term perspective. In the midst of challenges, it’s easy to become overwhelmed by the immediate circumstances, but nothing is permanent, whether it’s a difficult business moment or a personal struggle. Keeping this in mind helps me stay grounded. I always remind myself to refocus on the larger purpose behind my work, remembering the bigger goals and the positive impact I’m striving to make.

In addition to focusing on maintaining my mental and physical health. I find that journaling, in particular, is extremely valuable when things feel particularly intense. Writing down my thoughts and emotions allows me to process what’s going on, helping me achieve clarity and release any built-up tension. It’s in these quiet moments that I often gain fresh insights into challenges, giving me a clearer mind to tackle them.

Staying focused during a crisis also involves being intentional about how I spend my time. It’s easy to be distracted by urgent matters, but I make sure I allocate time for thinking, planning, and supporting my team. By sticking to my priorities and maintaining my routines, I can manage stress effectively and remain focused on what truly matters.

How do you communicate with your team during a crisis?

Vera Quinn: During times of crisis, clear and transparent communication is one of the most important aspects of leadership. I make it a priority to keep my team informed regularly. When faced with uncertainty, people want to know what’s going on and how they can contribute, and I make sure they are equipped with the information they need. This transparency helps build trust, ensuring that everyone feels aligned, supported, and part of the solution. In addition to keeping the team informed, I also make sure to be available for one-on-one conversations. Not everyone feels comfortable speaking up in group settings, so I create space for more personal communication, where individuals can share concerns or ask questions. This open dialogue is crucial because it helps to surface potential issues early on and gives team members the confidence to voice their thoughts.

It’s especially important to encourage a culture of mutual support during these times. I want to ensure that team members feel comfortable communicating not just with me but with each other as well. In a crisis, collaboration becomes even more critical, so I foster an environment where feedback is given and received openly, and where people can work together creatively to solve problems.

Through all of this, I aim to convey a sense of calm and focus. As a leader, my demeanor can set the tone for the team, so I make an intentional effort to stay grounded and composed, even when things feel chaotic. This helps my team stay focused and believe in our collective ability to overcome whatever comes our way.

What advice would you give to other CEOs on building resilience in their organizations?

Vera Quinn: Building resilience within an organization starts with creating a culture where adaptability is valued. Businesses are constantly facing new challenges and changing circumstances, so it’s vital to foster a mindset where employees view change not as a threat but as an opportunity for growth. Encourage your team to embrace challenges and use them as steppingstones to improve, develop, and innovate. When leaders model resilience, it encourages employees to do the same.

Investing in leadership development is another key component. Strong leaders are the foundation of resilient teams. I focus on helping my team members develop not only their technical skills but also their emotional intelligence and decision-making capabilities. Leaders need to be able to remain calm under pressure, make clear decisions, and guide their teams through turbulent times. The best way to ensure this is to create opportunities for growth and to provide mentorship.

In times of crisis, building trust is essential. Leaders should invest in their teams before a crisis happens, making sure that relationships are strong and that communication flows smoothly. Crises are high-pressure situations where people are often stressed and emotions can run high, so it’s critical that team members trust each other and are willing to collaborate even when there are disagreements.

Lastly, I believe that it’s important to not just prepare for crises but to make it a practice to reflect on them afterward. After the storm has passed, take the time to assess what went well, what didn’t, and what could have been done differently. Use this feedback to adjust your strategies and improve. Continuous learning is a key aspect of building long-term resilience.

How do you prepare your business for potential future crises?

Vera Quinn: Preparing for future crises involves a combination of strategic planning, risk management, and cultivating a resilient mindset throughout the entire organization. One of the first steps I take is to ensure that we have strong, adaptable systems in place. We regularly assess potential risks—whether they are market shifts, supply chain disruptions, or unexpected events like the pandemic—and develop contingency plans for different scenarios. This proactive approach ensures we are ready to respond effectively when unforeseen challenges arise.

However, it’s not just about creating operational strategies. I place a heavy emphasis on fostering a culture of resilience within my team. It’s not enough to just have the systems in place; people need to be mentally and emotionally prepared to handle the unexpected. This is why leadership development is such an important part of our preparation. By empowering leaders at all levels, I ensure that decision-making is distributed and that we have strong problem solvers ready to step up and take action when necessary.

In addition, I make it a regular practice to celebrate what went well in the past and reflect on what could have been handled better. After each crisis, we conduct “retrospectives,” where we analyze how we performed and identify opportunities for improvement. This reflection is critical for avoiding the repetition of past mistakes and for refining our approach to future challenges. By using these experiences as learning opportunities, we continuously evolve and prepare ourselves to face whatever comes next.

What’s the most important lesson you’ve learned about leadership in times of crisis?

Vera Quinn: The most important lesson I’ve learned about leadership during a crisis is that it’s about staying grounded and maintaining a clear focus, even when everything around you feels chaotic. It’s not about having all the answers right away, but rather about ensuring your team feels supported, aligned, and equipped to navigate the uncertainty. Leadership in crisis requires adaptability, transparency, and empathy. I’ve learned that, in times of uncertainty, your team looks to you for reassurance. If I remain calm and composed, I help my team stay focused and confident. It’s also crucial to lead with empathy. Acknowledge the stress and emotional toll that crises can have on people and make sure you are available to listen, provide support, and help them through the tough times.

A great leader doesn’t just steer the ship in calm waters; they guide the team through the storms, ensuring that everyone feels valued and capable of handling what comes next. I’ve learned that how you care for your people during a crisis is just as important as how you manage the crisis itself. True leadership shows up when things are difficult—not just in terms of business direction but in supporting the people who make the organization run.

Gifts and celebration showcase Cydcor's commitment to children in Belize

Agoura Hills, California--(Newsfile Corp. - January 9, 2025) - Cydcor, the global leader in outsourced sales and customer acquisition services, proudly continued its tradition of giving back during the holidays. For the fifth consecutive year, Cydcor team members brought holiday joy to the children of Liberty Children's Home in Belize, ensuring more than 60 children, ranging from newborns to young adults, received gifts of new clothing and shoes.

What began as a heartfelt initiative has grown into a meaningful tradition that Cydcor's team members eagerly anticipate every year. For many Cydcor team members and their families, shopping for gifts for the children at Liberty has become an event they eagerly look forward to. Cydcor's commitment to Liberty Children's Home exemplifies the company's deeply rooted "people helping people" philosophy.

This year's gifts, generously donated by Cydcor team members, ensured that every child felt the spirit of the holidays. In addition to the gifts, a group including Cydcor Team Members also shared a day of celebration filled with a festive meal, games, and activities, creating unforgettable moments of connection and joy.

"Every year, our support of Liberty Children's Home serves as a profound reminder of the difference compassion and connection can make in the lives of others," said Vera Quinn, CEO of Cydcor. "Seeing the joy on these children's faces reminds us that it's not just about the gifts, it's about sharing kindness in a meaningful way."

The need to support children at Liberty Children's Home has grown significantly in recent years. Once a sanctuary for 40 children, Liberty now provides a safe and nurturing environment for more than 60. This increased need underscores the importance of continued support from organizations like Cydcor. "Liberty Children's Home and its incredible staff and kids know they can count on us year after year," said Vera Quinn, CEO of Cydcor. "Our commitment is about both presents and presence- letting these children know they are valued and loved."

Liberty Children's Home, located in Ladyville, Belize, is a refuge for children who have been abandoned, abused, or neglected, including those with special needs and children impacted by HIV/AIDS. Through partnerships with organizations like Cydcor, Liberty remains a beacon of hope, ensuring children have access to education, care, and opportunities for a brighter future.

For Cydcor, philanthropy is more than a program-it's a key part of company culture. In addition to holiday celebrations Cydcor's support has helped provide vital resources for Liberty Children's Home, including educational supplies, building repairs, and everyday essentials.

For more information about Liberty Children's Home, visit www.libertychildrenshome.org. To learn more about Cydcor's commitment to community service, visit www.cydcor.com. 

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About Cydcor
Cydcor is the global leader in customer acquisition solutions for Fortune 500 and emerging companies. With expertise spanning in-person sales, call centers, and digital marketing, Cydcor has mastered the art of relationship-building to help clients grow and retain customers. Founded in 1994 and headquartered in Agoura Hills, California, Cydcor remains committed to innovation, excellence, and making a positive impact through its "people helping people" philosophy.

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Media Contact:
Gail Michalak
Cydcor
805-277-5500
gmichalak@cydcor.com

Agoura Hills, California--(Newsfile Corp. - December 19, 2024) - Cydcor, a leader in outsourced sales and customer acquisition, proudly partnered for the third consecutive year with the Spark of Love Toy Drive, the nation's largest community holiday initiative. Team members from Cydcor's Agoura Hills Headquarters volunteered and joined forces with the Ventura County Fire Department and ABC7 to ensure local children and families experience a joyous holiday season.

Continuing its longstanding commitment to giving back, Cydcor once again donated $5,000 to the Spark of Love initiative to help ensure the needs of the community were met. Cydcor's team members devoted more than 200 volunteer hours to collect, sort, and prepare toys-assembling bikes and even handling last-minute holiday shopping-to benefit families across Ventura County. This year's donations will bring smiles to over 30,000 children and teens who otherwise might have gone without gifts during the holiday season.

"The Spark of Love Toy Drive continues to thrive because of the generosity of partners like Cydcor," said Captain Mike Davis, Ventura County Fire Department. "Their ongoing support and dedication make a tremendous difference for so many families in our community."

"The Spark of Love Toy Drive is an eagerly anticipated event and team building tradition for our team," said Cydcor CEO Vera Quinn. "It's a powerful reminder of what can be achieved when people come together with a shared purpose. The toys collected represent more than gifts - they symbolize the connection within the community, our team, and people served by this event. Every year, Spark of Love highlights the collective spirit of caring and generosity. It's incredible to see our team unite to make the holidays brighter for families in need."

With approximately 3 in 11 Ventura County children serviced by the drive, The Spark of Love initiative has been a cornerstone of holiday giving for more than 30 years, providing gifts, food, and joy to underserved children and teens. Since its inception, the program has distributed more than 11 million toys throughout Southern California and continues to grow with the support of local businesses, community members, and dedicated volunteers like the Cydcor team.

How You Can Help

Spark of Love continues to rely on the generosity of the community. Donations can be made online through the Ventura Fire Foundation. All proceeds go directly to purchasing gifts for children and teens in need. For more information about donating or participating in the Spark of Love Toy Drive, visit Spark of Love's website.

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About Cydcor

Cydcor provides customer acquisition solutions to Fortune 500 and emerging companies in a wide range of industries. Through a unique combination of in-person sales and digital marketing services, Cydcor has mastered the power of building relationships with consumers while leveraging technology to acquire, grow, and retain customers for its clients. Founded in 1994, the privately held company is based in Agoura Hills, California.

For more information, visit www.cydcor.com. Follow Cydcor on Facebook, Twitter, and LinkedIn.

Media Contact:
Gail Michalak
Email: gmichalak@cydcor.com
Phone: 805-277-5525

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About Spark of Love

The Spark of Love Toy Drive is a collaborative effort led by Southern California firefighters to collect toys and nonperishable food items for families in need during the holiday season. With the support of ABC7 and local partners, Spark of Love continues to bring joy to thousands of children and teens every year.

For additional details, email SparkofLove@Ventura.org or visit Spark of Love Toy Drive.

Agoura Hills, California--(Newsfile Corp. - November 1, 2024) - This October, Cydcor, a leader in outsourced sales and customer acquisition services, rallied together to recognize Breast Cancer Awareness Month with a series of initiatives reflecting the company's "people helping people" culture. Inspired by a shared desire to support a colleague affected by breast cancer, these efforts demonstrate Cydcor's commitment to awareness and the impact of working together.

Throughout the month, Cydcor team members had "Wear Pink Wednesdays" to elevate breast cancer awareness. In addition, team members had the opportunity to inscribe pink ribbons with the names of loved ones impacted by breast cancer, creating a meaningful tribute across the workplace. Additionally, Cydcor offered custom "pink" bracelets and pink ribbon pins with all proceeds going toward breast cancer support.

"Breast Cancer Awareness Month efforts are an example of our 'people helping people' culture," said Cydcor CEO Vera Quinn. "Doing our part to improve the lives of others is at the heart of everything we do, and this October, we embraced that commitment."

To further support the cause, Cydcor hosted a fundraising sports event at its recent R&R Conference, where members of the company's network of independent sales offices competed and donated their winnings. Through their combined efforts, more than $10,000 was raised in support.

For more information about Cydcor's philanthropy and community service initiatives, please visit www.cydcor.com or follow the company on Instagram at @cydcor.

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About Cydcor
Cydcor provides customer acquisition solutions to Fortune 500 and emerging companies in a wide range of industries. Through a unique combination of in-person sales and digital marketing services, Cydcor has mastered the power of building relationships with consumers while leveraging technology to acquire, grow, and retain customers for its clients. Founded in 1994, the privately held company is based in Agoura Hills, California.

For media inquiries, please contact:
Gail Michalak
Cydcor
805-277-5500
gmichalak@cydcor.com

Additional $10,000 raised at recent National Conferences for vital support to children in Belize.

Agoura Hills, California--(Newsfile Corp. - September 12, 2024) - Cydcor, the global leader in outsourced sales and customer acquisition services, continues to embody its "people helping people" culture by raising $130,000 for Liberty Children's Home, a sanctuary for abused, abandoned, and neglected children in Belize. This impressive total was achieved through a series of fundraising efforts held throughout the year, including during the most recent National Conference, where $10,000 was raised.

At its National Conferences, Cydcor and its network of independent sales offices came together to support Liberty Children's Home by raising money through the sale of company apparel, tickets for opportunity drawings, and butterfly pins-symbolizing Liberty Children's Home's philosophy of growth, hope, and new beginnings.

The funds raised will be used to purchase everyday essentials for the children at Liberty, including food, medical supplies, school supplies, clothing, and more. Additionally, monies raised have contributed to significant facility improvements at Liberty Children's Home, such as enhancing the kitchen, outfitting the daycare center, painting the entire facility, and providing essential medical supplies.

Cydcor also plans to host a holiday drive at the end of the year, collecting clothing, shoes, and toys for the children at Liberty Children's Home.

Cydcor's commitment to Liberty Children's Home is part of a broader philanthropic initiative that reflects the company's deep-rooted "people helping people" culture. In addition to financial contributions and volunteering in Belize, Cydcor regularly engages in a variety of local charitable activities, such as clothing and food drives for community organizations, painting a local Boys and Girls Club, and sponsoring the Spark of Love holiday toy drive.

"Philanthropy and giving back to our communities, both locally and globally, are at the heart of who we are as a company," said Cydcor CEO and President Vera Quinn. "We are incredibly proud of the ongoing support from our sales offices and leadership, and we remain committed to making a positive impact on the lives of those who need it most."

To date, Cydcor has raised over $130,000 for Liberty Children's Home, helping to ensure that the children continue to receive the care and support they need. The company's dedication to Liberty is a testament to its ongoing mission to give back to communities both locally and globally.

For more information about Liberty Children's Home, visit their website at https://libertychildrenshome.org. To learn more about Cydcor's community service initiatives, please visit www.cydcor.com, or follow the company on Instagram @cydcor.

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About Cydcor
Cydcor provides customer acquisition solutions to Fortune 500 and emerging companies in a wide range of industries. Through a unique combination of in-person sales and digital marketing services, Cydcor has mastered the power of building relationships with consumers while leveraging technology to acquire, grow, and retain customers for its clients. Founded in 1994, the privately held company is based in Agoura Hills, California.

For more information, contact:

Cydcor
Gail Michalak
805-277-5500

Cydcor ranks on Los Angeles Business Journal's 2024 List of top LA workplaces.

Agoura Hills, California--(Newsfile Corp. - August 15, 2024) - Cydcor, leader in outsourced sales customer acquisition services, has once again been recognized as one of the Best Places to Work by the Los Angeles Business Journal (LABJ). This marks Cydcor's 12th appearance on this prestigious list-based upon an extensive survey performed by Workforce Research Group that draws from employee experiences on development, benefits, leadership, corporate culture, and more.

"This achievement is testament to the unique people-centric culture we have cultivated at Cydcor," said Vera Quinn, CEO and President of Cydcor. "Our business is deeply rooted in caring for each other, prioritizing development, fostering growth, and creating opportunity. Our success is deeply rooted in creating an environment where everyone can thrive, find meaning in their work, and reach their full potential."

Across Los Angeles County, hundreds of small, medium, and large companies participated in the LABJ's two-part survey process to determine which ones ranked as the Best Places to Work in Los Angeles.

Each company is first evaluated on its workplace policies, practices, philosophy, systems, and demographics, which accounted for 25% of the assessment. The remaining 75% was based on a detailed, confidential employee experience survey, offering direct feedback from employees. These combined scores revealed the top companies, with Cydcor standing out among them.

"It is our team's passion, commitment, and belief in our mission that have earned us this honor once more," added Quinn. "We remain dedicated to ensuring that our workplace embodies our core values and continues to be a place where team members feel supported, inspired, and valued."

Cydcor is set apart from other Los Angeles employers, and here are three key aspects that its team members noted during the survey:

• Supportive and Collaborative Culture: Team Members appreciate the friendly and inclusive environment, where teamwork and collaboration are highly valued.
• Career Growth and Development: Cydcor is praised for its commitment to personal and professional growth. There are ample opportunities for advancement, with a clear path from entry-level roles to leadership positions.
• Engaged and Accessible Leadership: Cydcor's executive leadership is noted for being approachable, involved, and genuinely interested in the well-being and development of their team members.

And being a company that doesn't believe in finish lines, Cydcor will use the results and data from the complete survey to understand where they are doing well and to guide areas of focus for making improvements.

Want to join Cydcor? Job opportunities at Cydcor can be found here. Learn more about Cydcor on Facebook, X, or LinkedIn.‍

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About Cydcor

Cydcor provides customer acquisition solutions to Fortune 500 and emerging companies in a wide range of industries. Through a unique combination of in-person sales, call center, and digital marketing services, Cydcor has mastered the power of building relationships with consumers while leveraging the advantages of technology to acquire, grow, and retain customers for its clients. Founded in 1994, the privately held company is based in Agoura Hills, California. For more information about Cydcor, visit www.cydcor.com.

For media inquiries, please contact:
Gail Michalak
gmichalak@cydcor.com
805-277-5525

Agoura Hills, California--(Newsfile Corp. - June 21, 2024) - Cydcor, a leading provider of outsourced sales solutions, has once again received DIRECTV's highest award for door-to-door sales. Cydcor CEO Vera Quinn proudly announced that the company has earned DIRECTV's Revolution Award as Dealer of the Year for the eighth consecutive year, demonstrating Cydcor's consistent ability to deliver outstanding results.

Known for helping grow market share through high-quality and satisfied customers, Cydcor won the notable Dealer of the Year award, beating out hundreds of dealers nationwide. The Dealer of the Year Revolution Award recognition is one Cydcor's internal team and network of sales offices work tirelessly to maintain.

Cydcor has continuously met or exceeded targets, delivering high-quality customers, and helping drive growth for DIRECTV while ensuring long term success of Cydcor. Cydcor was recognized as DIRECTV's top performer in sales, quality, and retention categories including:

• DIRECTV Dealer for 10 years
• #1 in Low Risk at 99%
• #1 Cancel Rate at 15%
• 8x Revolution Dealer of the Year
• #1 in Door-to-Door Volume

"We are honored to be named the 8x Dealer of the Year for door-to-door sales," said Vera Quinn, CEO of Cydcor. "This esteemed recognition is evidence of our unwavering commitment to excellence and the exceptional performance of our team. It proves our ability to reliably deliver outstanding results for our clients. We are grateful to DIRECTV for recognizing our efforts and look forward to continuing our relationship and furthering our impact on DIRECTV's growth."

DIRECTV, Assistant Vice President Eric King, also commented on Cydcor's sales excellence, saying, "Cydcor's commitment to sales excellence is unparalleled, and we are proud to have them as a dealer. Their ability to reliably deliver outstanding results in sales volume, quality, and retention is truly impressive, and we look forward to continuing to work together to achieve even greater success."

Celebrating its 30th Anniversary, Cydcor has a reputation for providing innovative solutions that drive growth and deliver tangible results, earning the trust and loyalty of clients.

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About Cydcor:

Cydcor provides customer acquisition solutions to Fortune 500 and emerging companies across a wide range of industries. Through a unique combination of in-person sales, call center, and digital marketing services, Cydcor has mastered the art of building relationships with consumers while leveraging technology to acquire, grow, and retain customers for its clients. Founded in 1994, the privately held company is based in Agoura Hills, California. For more information about Cydcor, visit www.cydcor.com.

For media inquiries, please contact:
Gail Michalak
gmichalak@cydcor.com
805-277-5525

Nurturing & Growing

Creating a positive work environment fosters employee well-being, productivity, and growth. If companies intend to turn their workplace into a great workplace, they need to give attention, care, and a purpose. When a team is refreshed, empowered, and well supported by their company, the impact is felt by customers, the community, and the industry. And it is no surprise that Cydcor—a leading outsourced sales company headquartered in Agoura Hills, California—gained recognition for its work environment and business results.

The Los Angeles Business Journal has honored Cydcor by ranking it as one of the Best Places To Work 2023. But Cydcor is no stranger to this award: the Journal has now recognized it a monumental eleven times.

Vera Quinn, CEO & President of Cydcor, believes that a company's culture and growth do not come from one singular person. It comes from a team. She has assembled an incredible Leadership Team that has been instrumental in Cydcor's growth. The Cydcor Leadership Team focuses on innovation, and they have a yearly structure and cadence for their strategy planning. This has enabled the company to diversify its client portfolio and expand into different sales channels. Vera and the Leadership Team have created a culture built on integrity and collaboration, which has helped Cydcor land on Los Angeles Business Journal's Best Places to Work 11 times.

The development of the employees is one of Cydcor's behaviors. They value it, and Vera understands the importance of investing in talent development. The management team has all learned Cydcor's "PDP" process, where every team member at Cydcor has a personal development plan that focuses on their values, vision, goals, and opportunities for growth. Cydcor has a "promote from within philosophy." "We want people from within our business to be the people that take on the big challenges and build the company," explains Vera. "Most of the Leadership Team, including me, started with Cydcor in entry-level or early management roles and have experienced different roles and departments throughout their careers here." Hence, Vera encourages individuals to take ownership of their roles, fostering a sense of purpose and driving long-term growth within the organization.

Vera sets the example here. She is the most prominent student in the entire company. She reads a new book every week. And she brings others along with her, recently taking an Executive Education class from Northwestern on AI Applications for Growth along with members from Cydcor's IT Team.

The pioneering leader started with Cydcor when she was 20. Vera began her journey with one of the independently owned sales offices as a recruiter, then started her business as a hub manager, then moved to Cydcor 25 years ago. She began at Cydcor making payments and has done almost every job here before eventually moving into the CEO role in 2020. While the timeline may vary for each individual, Vera believes in staying true to one's vision, maintaining a growth mindset, and embracing failures as opportunities are vital for growth.

By leveraging cutting-edge technologies, data-driven insights, and a highly skilled network of sales offices, Cydcor delivers unparalleled value to clients while providing opportunities to individuals who choose to work in one of its independently owned sales offices. One of Cydcor's most significant achievements is its consistent delivery of measurable results for its clients while maintaining a strong focus on integrity. "All of our clients want more customers, and we pride ourselves on taking the time to explain the product or service and bringing our clients customers who stay. We are proud to have earned DirecTV's prestigious Dealer of the Year award 7 years in a row," adds Vera proudly.

Looking ahead, both Vera and Cydcor are poised for continued growth and success. They are committed to staying ahead of the technology curve and leveraging innovation to drive efficiency in their sales process. From expanding into new verticals to embracing emerging trends, the company remains focused on delivering exceptional value to the clients while empowering the team members to thrive in an ever-changing landscape.

For Vera personally, she believes she is a custodian of the business, and her responsibility is to make the industry better before handing the responsibility off to the next CEO. She is also working towards her philanthropic responsibilities, and the entire company takes a day to volunteer at a local non-profit twice a year. YPO is an organization Vera joined 8 years ago, and it has transformed the way she does business. Her forum is essential to who she is and where she is professionally and personally. In 2015, Vera visited Liberty Children's Home in Belize, and it changed her life. She continued to visit and give her time, and eventually, she took on the financial responsibility for Liberty. Liberty is an organization that Vera personally supports, and Cydcor supports as well. "Our network of independently owned sales offices have rallied around Liberty and continues to raise money and visit multiple times a year. Our goal is 4-5 trips/year where we bring people at Cydcor or field leadership to do projects and spend time with the kids," concludes Vera.

60 Cydcor volunteers stood alongside the Fire Departments of Ventura County and ABC7 to prepare Christmas gifts and food for those in need.

AGOURA HILLS, Calif., Date, 2023 – Cydcor, a leader in outsourced sales and customer acquisition services, participated in a successful December 8 event alongside Spark of Love, the largest toy community initiative in the nation, volunteering over 120 hours.

The initiative has garnered Christmas gifts that will go out to more than 30,000 children and teens in the community who would have otherwise gone without.

With over 60 Cydcor volunteers working to ensure the two-hour event was a resounding success, the team joined the Fire Departments of Ventura County and ABC7 in celebrating the 31st year of the Spark of Love Toy Drive, where the collective worked together to sort, organize, and prepare gifts donated to Spark of Love in Camarillo.  

In addition to the toys and presents, Spark of Love also collected nonperishable food, with all donations going to families within Ventura County.

The event succeeded an on-air interview with Cydcor’s VP of Marketing and Communications, Gail Michalak, on ABC7 that took place in downtown Ventura during the Spark of Love Stuff A Sleigh event on December 1st.

“Spark of Love has such a tremendous impact on this community where so many of our team members live, work, and play. It’s our 30^th anniversary next year as a people helping people business and this is one way that we can really exemplify that right in our own backyard,” explained Michalak on Cydcor’s behalf.

Over the years, the Spark of Love Toy Drive has successfully collected and distributed close to 11 million toys to those in-need. During the 2022 event, Cydcor helped support the generous donations from members of the community, businesses and supporting sponsors that helped more than 33,000 local children and teens.

This year, Cydcor helped to sort and package gifts for more than 2,200 children!

“Giving is part of our culture,” says Cydcor CEO Vera Quinn. “I don’t think it would feel like the holiday season in our office if we didn’t participate in Spark of Love. We are thrilled to see how our community has come together this year.”

Cydcor, a leader in outsourced sales and customer acquisition services, helped keep the Spark of Love alive for children in Ventura County. Here’s how you can help in 2024 and beyond: 

• Donate online through the Ventura Fire Foundation here. All proceeds are tax deductible and will be used to support local children and teens to buy gifts where we are short.
• Purchase a gift on our Amazon Wish List registry here. It will be delivered directly to Toy Central for gifting to a hopeful child.

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About Cydcor

Cydcor provides customer acquisition solutions to Fortune 500 and emerging companies in a

wide range of industries. Through a unique combination of in-person sales, call center, and digital marketing services, Cydcor has mastered the power of building relationships with consumers while leveraging the advantages of technology to acquire, grow, and retain customers for its clients. Founded in 1994, the privately held company is based in Agoura Hills, California. 

For more information about Cydcor, visit www.cydcor.com.

To learn more about Cydcor, visit it across Facebook, Twitter, and LinkedIn.

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About Spark of Love

Year after year, firefighters in Ventura County have been collecting donations for distribution to children and teens in need of a happier holiday experience. These include but are not limited to new, unwrapped toys and sports equipment, and non-perishable food items.

Dedicated to leading the fight against hunger in Ventura County, Food Share provides boxes of food to families served through the toy drive. 

For more information on how to donate, please send an email to SparkofLove@Ventura.org or visit https://vcfd.org/spark-of-love-toy-drive/.

AGOURA HILLS, Calif., Sept. 26, 2023 /PRNewswire/ -- Cydcor, the global leader in outsourced sales customer acquisition services, announced its 11-time recognition as one of the Best Places to Work by the Los Angeles Business Journal. This prestigious accolade underscores Cydcor's unwavering commitment to its team members and continuous efforts to enhance its workplace environment.

The Los Angeles Business Journal's rigorous evaluation process involved hundreds of companies from across Los Angeles County. It is comprised of two parts: a review of workplace policies, practices, philosophy, systems, and demographics, weighted at 25% of the assessment, and an employee experience survey, carrying 75% of the total evaluation weight. The combined scores determined the top companies and their final rankings. 

"We hold this recognition in high esteem because it comes directly as a result of evaluations and feedback from our team members," said Cydcor CEO Vera Quinn. "I'm equally thrilled that we have been acknowledged in the thriving and competitive area of Los Angeles," Quinn added.

Proving its commitment to ensuring it is the best company it can be, Cydcor leveraged feedback from the previous year to take deliberate actions to further solidify areas where it is strong as well as make changes in areas that hold significance to its team members. 

Cydcor earned high marks from its team members in several crucial areas, including:

• Belief in company leadership 
• Commitment to employee well-being 
• Company Culture 
• Diversity and inclusion 
• Team Member relationships with their managers 
• Technology, and professional development

Reflecting on Cydcor's remarkable achievement, CEO and President Vera Quinn remarked, "Our business thrives because of our exceptional people and the culture we've fostered at Cydcor is the cornerstone of why we are recognized as a great place to work. I am immensely proud of what we've accomplished." 

Cydcor's culture and its journey to becoming one of the Best Places to Work was also recently featured in an insightful article from USA Today found here.

For individuals seeking to join Cydcor, opportunities can be found here. Learn more about Cydcor on LinkedIn and Instagram. 

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About Cydcor 

Cydcor provides customer acquisition solutions to Fortune 500 and emerging companies across a wide range of industries. Through a unique blend of in-person sales, call center support, and digital marketing services, Cydcor excels in building lasting relationships with consumers while harnessing technology to acquire, grow, and retain customers for its clients. Established in 1994, this privately held company is headquartered in Agoura Hills, California. For more information about Cydcor, please visit www.cydcor.com.

Media Contact: Gail Michalak Phone: 805-277-5525 Email: gmichalak@cydcor.com

Cydcor demonstrates consistent excellence as it receives client top honors.

AGOURA HILLS, Calif., May 24, 2023 /PRNewswire/ -- Cydcor, the leading provider of outsourced sales solutions, has once again proven its ability to get results by earning the DIRECTV Revolution Award as Dealer of the Year for door-to-door sales for the seventh consecutive year. This prestigious recognition is evidence of Cydcor's exceptional sales performance and highlights the company's commitment to consistently delivering outstanding results for its clients. Additionally, Cydcor was recognized by DIRECTV as one of the top performers in sales, quality, and retention categories.

"Winning the Revolution Award for the seventh year demonstrates our unwavering dedication to representing DIRECTV's brand and services with the utmost professionalism," said Vera Quinn, Cydcor CEO and President. "Honoring our commitments and delivering consistently and excellently are paramount to our business. We are extremely proud to receive this award from DIRECTV once more."

"DIRECTV selected Cydcor as the Door-to-Door Dealer of the Year for the seventh consecutive time because of their commitment to growth, customer experience and standards of excellence. We truly value our relationship with Cydcor," said Eric King, DIRECTV Associate Vice President Sales and Service.

Cydcor remains dedicated to its core values of integrity, excellence, and teamwork. The company is committed to providing its clients with innovative solutions that drive growth and deliver tangible results, and it is proud to have earned the trust and loyalty of its partners.

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About Cydcor: Cydcor provides customer acquisition solutions to Fortune 500 and emerging companies in a wide range of industries. Through a unique combination of in-person sales, call center, and digital marketing services, Cydcor has mastered the power of building relationships with consumers while leveraging the advantages of technology to acquire, grow, and retain customers for its clients. Founded in 1994, the privately held company is based in Agoura Hills, California. For more information about Cydcor, visit www.cydcor.com.

For more information contact:
Gail Michalak
gmichalak@cydcor.com
805-277-5525

History repeats itself as Cydcor earns top client honors.

AGOURA HILLS, Calif., March 28, 2023 /PRNewswire/ -- Cydcor, the leader in customer acquisition solutions, has been named DIRECTV's Dealer of the Year six years in a row for its outstanding sales performance. The company has also been honored as a top performer in other competitive categories for sales and quality. In late 2022, the DIRECTV Dealer of the Year award was presented to Cydcor's CEO and President Vera Quinn and Chief Revenue Officer Rich Mangafas, during the DIRECTV virtual Revolution Conference.

Known for its consistent performance in helping its clients grow market share through high-quality and satisfied customers, Cydcor won this notable award, beating out thousands of dealers nationwide. The Dealer of the Year Revolution Award recognition is one Cydcor's internal team and network of sales offices work tirelessly to maintain year after year.

"Being honored by our longtime client for the sixth consecutive year is a testament to Cydcor's ability to consistently perform," said Quinn. "Winning this time is particularly meaningful because of the way the sales team was able to produce impressive results amid the extraordinary challenges presented by the pandemic."

"I value the collaboration and professionalism that Cydcor brings to our relationship, and look forward to more years together," said Jeff Jerista, AVP National Distribution, DIRECTV."

Cydcor and its network of independent sales offices are known for delivering a great experience for the customers of the brands they represent. "This recognition demonstrates our ability to deliver consistent results for our clients, and how our team is not only intensely focused on growth, but places equal weight on providing top quality," added Quinn.

Learn more about Cydcor on Facebook, Twitter, or LinkedIn.

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About Cydcor
Cydcor provides customer acquisition solutions to Fortune 500 and emerging companies in a wide range of industries. Through a unique combination of in-person sales, call center, and digital marketing services, Cydcor has mastered the power of building relationships with consumers while leveraging the advantages of technology to acquire, grow, and retain customers for its clients. Founded in 1994, the privately held company is based in Agoura Hills, California. For more information about Cydcor, visit www.cydcor.com.

For more information contact:
Gail Michalak
gmichalak@cydcor.com
805-277-5525