Ready to go beast mode? Beasts at sales are energetic, engaged, and capable of accomplishing just about anything! Unleashing your inner sales beast means stepping up your game to succeed at sales. Being a sales beast is a state of mind that drives you to be the best at what you do, but it also has a lot to do with how you behave and the image you project. While it’s important to trust your animal instincts, sometimes it takes […]
At the heart of everything we do at Cydcor is a commitment to first-class customer service. There are lots of tips out there on how to provide a great experience to your clients, but ultimately, your ability to give excellent customer service comes down to the following seven pieces of advice. Be real When you bring your own personality to a conversation, it shows. Your customer will trust you more if he or she can sense that you are doing […]
As a professional, you’re judged by your actions, abilities, results and your attire. Your job is to represent your company and clients to the best of your ability. Cydcor prides itself in being able to set-up its employees for success, and earn their way to the top. To get the respect of both your peers and clients, there are some major key strategies to follow. The following major keys are perfect for any entrepreneur who wants to do better. Communicate […]
For anyone working in a sales environment, your relationship with your customers dictates your success. You can turn a one-time deal into lifelong business by how you acknowledge, understand and treat your customers’ needs. At Cydcor, we put an emphasis on this aspect of the job from the start. Begin by asking questions. Ask them who they are, what they want and what they expect from your business. Conduct surveys, hold events and meet-and-greets, set up customer profiles to help […]
Mastering basic business skills will improve your confidence and give you a can-do attitude. Use these business skills hacks to kill it in your next performance review Skills are the keys to opening doors in your career. Without them, you might never see progress or be able to make meaningful professional connections. Having the right skills for your field is an essential part of your professional development. Different skills unlock different kinds of doors—the question is, which door are you […]
It’s time to spring forward! Use these ten terrific tips to energize your attitude and get the most out of your workday. Consider Your Customers Your customers’ wants and needs are what matters most. Figure out what they expect and then exceed those expectations. Take the time to become extraordinary. Start with a Smile Smiles often change attitudes—your own and your coworkers’. People usually like to be around people with a happy demeanor. Think about the times when you were […]
Getting close to your customers is one of the most important business strategies you can master. Learn how to change your mindset to keep the customers you have—and get new ones! As a sales professional, you live, die, and breathe for customers. Simply stating that customers are vital to your success would be a massive understatement—customers are everything! Instilling a customer-focused mindset into your employees and salespeople will keep their eyes on the ball and lead to some seriously good […]
Cydcor is the worldwide recognized leader in outsourced sales teams and customer satisfaction. When a business can deliver quality customer satisfaction on a regular basis, they tend to have a greater advantage over the competition. A good experience with a company encourages consumers to go with them again and builds company loyalty. When customers are satisfied, so too is the company that provides for them. Building customer satisfaction and reducing customer overturn is a long and sometimes difficult process. Taking […]
About The 24-Hour Customer: New Rules for Winning in a Time-Starved, Always-Connected Economy The 24-Hour Customer argues that corporations need to pay more attention and strategize around the customer’s time and attention in the world today. Customers live in a world where time is tough to come by. Author Adrian Ott explores why customers can devour hours to social networks, but still feel they have no time to get things done. The book is filled with many case studies, including […]